ibis Sofia Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 714 reviews

ibis Sofia Airport - Image 1
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Description

Hotel extras

  • 500m from Airport Sofia

  • 24/7 shuttle service to terminals

  • Complimentary breakfast

  • Pet-friendly rooms

  • Free parking

Our accommodation(s)

Book this hotel
Room 1

The rooms are soundproof, equipped with 2 single beds, LED TV, working desk, individually controlled AC, bathroom with shower and free Wi-Fi. Relax after a busy day at a calming atmosphere of naturally lighted room and enjoy the "sweet bed" experience.

  • Views:

    Airport view or City View or Mountain view

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 15'/38 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Airport view or City View or Mountain view

Take a nap on our double "sweet"bed in an extra silent room. Feel relaxed thanks to the walls decorated in warm colors. Make a coffee direct in your room with the coffee/tea maker available and enjoy the nice view from above.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 21'/53 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

A family of 4 can enjoy their stay together .The comfort of the beds makes You sink into relaxation. We`ll wake you up, if you`re in a hurry and there even will be time to drink your coffee thanks to the coffee/tea maker available in the room.

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 21'/53 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

ibis Sofia Airport

132 Mimi Balkanska Str
1517 SOFIA
Bulgaria

GPS:42.686836, 23.396133

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 111 rooms
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
  • 111 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Family

Services for children

  • Children''s TV Channels
  • On site
  • Outdoor parking
  • Private

Services & equipment

  • Electric car recharging units 22 kVA

RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every day open at least 1:00 p.m. to 10:30 p.m.

Cooking style
Regional
Capacity
74
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every day open at least 1:00 p.m. to 10:30 p.m.

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  714 reviews

Customer review rating 1.5/5

Neil C. Friends - Confirmed reviews ALL

Customer review rating 1.5/5

Emilio M. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Anna V. M. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Ben F. Solo - Confirmed reviews ALL

Customer review rating 3.0/5

Antti H. Solo - Confirmed reviews ALL

Customer review rating 1.5/5

Emilio M. Business - Confirmed reviews ALL

no hygienic paper in the bathroom when arrived, bad cover of the topper, heater without tea or coffee

Customer review rating 4.0/5

Anna V. M. Solo - Confirmed reviews ALL

Really great

Customer review rating 5.0/5

Ben F. Solo - Confirmed reviews ALL

Let me check in early very comfortable bed staff great and and only a ten minute walk from airport

Customer review rating 3.0/5

Antti H. Solo - Confirmed reviews ALL

Staff was nice!

Customer review rating 1.5/5

Evald S. Couples - Confirmed reviews ALL

I don't anticipate for Airport hotel to be fancy but at least at good shape. Very small room enough to put a bed. The shower door handle kept falling off from the inside. The walls were scuffed and damaged in places. There was a power outlet next to only one bed; the same applied to the light switches. The air conditioner didn't work.

Customer review rating 1.0/5

Christian H. Business - Confirmed reviews ALL

The floor on all the way to the rooms was extremely dirty, the room was not in good condition, any noise from outside could be heard as loud as without any door. The only half-positive thing was a very efficient, but unfriendly guy at the reception.

Customer review rating 4.0/5

Lynette C. Couples - Confirmed reviews ALL

All of the above, but I have to say the bed wasn't very comfortable.

Customer review rating 0.5/5

Nathalie I. Couples - Confirmed reviews ALL

Reception team was useless. Needed to wait over one hour although I had made check-in on line.

Customer review rating 0.5/5

Leszek M. Couples - Confirmed reviews ALL

We were very disappointed with the service during our stay at ibis Airport Sofia (11–12 September, room 505). At 8:30am, while we were still asleep, a housekeeper loudly knocked on our door and then proceeded to knock on other rooms. This was very disruptive and inappropriate at that time of the morning. Breakfast was even more disappointing. We arrived at around 9:30am, when breakfast was advertised until 11:00am, but several items were unavailable. Despite repeatedly asking for the bakery products to be replenished, we were initially told that breakfast finished at 10:00am. Reception later confirmed that breakfast was indeed until 11:00am, but even after this clarification, the items were still not replenished after another 10 minutes. It was particularly disappointing to see a member of the kitchen staff eating her own breakfast while guests were waiting for food to be replenished. As an Accor Platinum member for two years, I have experienced many examples of excellent service across Accor hotels. Unfortunately, the service during this stay was one of the poorest experiences I have had within the group. I hope management will take this feedback seriously and improve the level of service and attention to guests.

Customer review rating 5.0/5

Tihomira T. Solo - Confirmed reviews ALL

Very Comfortable bed and duvets, clean, tasty rich choice breakfast, super cistemer service. I highly recommend!

Customer review rating 3.5/5

Paul H. Solo - Confirmed reviews ALL

Good hotel, free shuttle to airport was good and breakfast included in price. Room was standard Ibis room, competitive price

Customer review rating 5.0/5

Mariya D. Solo - Confirmed reviews ALL

Perfectly organized pick up from airport. I'm impressed by the stuff and the facility, expected less

Customer review rating 0.5/5

Vassil V. Couples - Confirmed reviews ALL

1 Star — Extremely Disappointing Experience Unfortunately, our stay was a terrible experience from the moment we arrived. When we got to the hotel, there was nowhere to stop in front of the hotel to unload our luggage. What made it even worse was that the staff did not want to let us stop there even for a minute just to quickly unload our bags. They showed no concern or care about the amount of luggage we had or how we were supposed to get it inside. The staff was also rude and appeared to be very poorly trained, making the entire experience even more frustrating. To make matters worse, there was no power in the hotel for about an hour. On top of that, there was no extra blanket available in the room, which was another disappointment. Overall, this hotel fell far below our expectations. Between the rude and unhelpful staff, the complete lack of concern for guests and their luggage, the power outage, and the lack of basic accommodations, this was an awful experience. I would not recommend this hotel to anyone—not even my worst enemy.

Customer review rating 4.0/5

Deyan Y. Families - Confirmed reviews ALL

The hotel is very well located, just a 5-minute shuttle ride from Terminal 2. The hotel conveniently provides shuttle service every 20 minutes. The staff is very professional and friendly. My only con is that the room was missing some periodic maintenance (the shower door couldn’t close, and the floor could have been cleaner). One of the big pluses is the free breakfast. The variety and quality of the food were higher than any paid breakfast at higher-class American hotels, all at no additional charge. Overall, a good experience. I recommend it.

Customer review rating 5.0/5

Natalia N. Solo - Confirmed reviews ALL

Very pleasant hotel, the service is great with very friendly and helpful staff. The shuttle bus is very fast and the drivers are very responsive, friendly and helpful. I was traveling every day to Terminal 2 and using metro to reach the city. It was great experience and keep up the great job!Thank you very much!

Customer review rating 5.0/5

Silvia V. Solo - Confirmed reviews ALL

Kind staff, great location, perfect shuttle to the the airport

Customer review rating 4.0/5

Lyubomir G. Couples - Confirmed reviews ALL

As per the expectation.

Customer review rating 4.0/5

Mariya L. Business - Confirmed reviews ALL

I stayed for one night, the room was clean. Upon arrival, I waited for the shuttle bus from the airport around 30 minutes. I think it was because I was the only passenger at the time and the stuff waited for someone else to appear. Still, it was not very pleasant since it was after 11 p.m. and I was alone.

Customer review rating 3.0/5

Slavyana N. Couples - Confirmed reviews ALL

It was a nice hotel with a great location near the airport; however, it is way too expensive. The room was basic and small, not that clean either. The breakfast was ok, not the largest selection, though, but tasty. We ordered dinner in the restaurant and waited an hour for the food to arrive. Again, the prices were extortionate. We booked the free transfer to the airport in the morning, and the driver was late by over 10 minutes.

Other web-users rate our hotel

  • 872 reviews 9.4/10 Location
  • 943 reviews 4.6/10 Room
  • 911 reviews 7.8/10 Service
  • 28 reviews 6.3/10 WiFi
  • 481 reviews 3.2/10 Comfort
  • 446 reviews 7.4/10 Breakfast
  • 424 reviews 4.2/10 Cleanliness
  • 128 reviews 3.9/10 Amenities

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