ibis Sofia Airport Hotel 3 stars

Customer review rating 3.9/5 853 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Sofia Airport
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 24/7 On-request shuttle service

  • Early breakfast 4:30am - 6:30am

  • Free WIFI

  • Free business corner

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Bicycles rentalPaying
  • Ski hire facilities (Nearby)
Business services
  • Copy/print service availablePaying

Hotel location

ibis Sofia Airport

132 Mimi Balkanska Str
1540
sofia
bulgaria

Tel: +35929444488

Check-in from 12h00

Check out up to 12h00

  • PUBLIC TRANSPORT :  84 / 384 / 184 Rerstaurant Alexandria

  • AVAILABLE FROM 2015 :  SOFIA AIRPORT

  • By plane

    SOFIA AIRPORT At 0.3km / 0.19 miles

  • By train

    SOFIA RAIL STATION At 15km / 9.32 miles

GPS :42.686836, 23.396133

Our accommodation(s)

The extra silent Ibis standard rooms are decorated in relaxing colors, offering the comfort of the Ibis "sweet" bed experience, led TV with International channels, working desk, a bathroom with shower, individually controlled AC and free WiFi. Most rooms offer a beautiful view over Vitosha Mountain and Sofia city.

Standard Room with 1 King-size bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet

Standard room with 1 double bed and 2 single beds

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Standard room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Business Desk
Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: Regional

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 1:00 p.m. to 10:30 p.m.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Sofia Airport

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

853 reviews

tripadvisor

TripAdvisor Rating 3.5/5

515 reviews

Social distancing not observed

Customer review rating 3.9/5

Joy Solo - 12/10/2020 Confirmed reviews ALL

I stayed here for 1 night because of the hotel’s location (at the airport) and because of its shuttle for my early flight. Check in was efficient, room was simple but clean. The only thing I did not feel comfortable with at all was that they packed the airport shuttle to the brim - something that is risky in the time of COVID-19.

well located, standard stay

Customer review rating 3.9/5

S. Couples - 09/10/2020 Confirmed reviews ALL

Room tea set not available

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services In this regard thank you also for your comment regarding the breakfast, as we are constantly trying to improve it taking into account the sanitary measures implied due to Covid-`19.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Petya Velkova General Manager

Reliable shuttle, fantastic food, incredibly helpful staff but being English we really needed to make tea in our room!

Customer review rating 3.9/5

Nigel Couples - 09/10/2020 Confirmed reviews ALL

The bed was comfortable, the shower was clean and reliable and the health precautions were very good.

Great location for traveling

Customer review rating 3.9/5

Biser Business - 13/09/2020 Confirmed reviews ALL

Super staff. Thanks to the Alex from front desk.

Estancia agradable

Customer review rating 3.9/5

Anonymous Families - 04/09/2020 Confirmed reviews ALL

Buens

travel Sofia

Customer review rating 3.9/5

Micha Solo - 23/08/2020 Confirmed reviews ALL

best place for an early fligth

Dear Michel V., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Petya Velkova General Manager

stopover

TripAdvisor rating 3.5/5

manchester342 17/08/2020 TripAdvisor review

very friendly staff and very helpful breakfast not so good hotel in good place for flying out for the weekend also ideal for parking if you are flying out to somewhere the night manager helpful even made me coffee at 4;30 am

The quality of this hotel is going worse than it used to be.

Customer review rating 3.9/5

George T. Families - 03/03/2020 Confirmed reviews ALL

I stayed many times in this hotel before. The quality of breakfast, coffee etc. is going worse. The staff on reception is superb. It looks like the hotel’s amortization is huge and it needs some refresh. The quality of the coffee at breakfast is so low that I am surprised why they have bought such rubish product.

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Stanislav Bandrov General Manager

Just what we needed

Customer review rating 3.9/5

Stuart Couples - 02/03/2020 Confirmed reviews ALL

For a one night layover at Sofia airport, this was ideal. A text with the number to call for a shuttle before we arrived, the bar available for a late beer before bed and a shuttle on demand to go for our flight. The bed was comfortable and the sleep excellent. Friendly and efficient staff. Just what we needed

Dear Stuart M., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanislav Bandrov General Manager

Kind staff

Customer review rating 3.9/5

Neshe Solo - 22/02/2020 Confirmed reviews ALL

I arrived at the airport and called the reception. The car came to pick me up quickly. The receptionist was very kind and fast help. The bed was really soft and comfortable. The morning they left me on time for my next flight at the terminal. Thank you.

Dear Neshe Z., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanislav Bandrov General Manager

As always impeccable

Customer review rating 3.9/5

Raoul D. G. Business - 14/02/2020 Confirmed reviews ALL

It feels like being home.Thanks to the whole staff

Dear Raoul G., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanislav Bandrov General Manager

No mineral water

Customer review rating 3.9/5

K. Families - 07/02/2020 Confirmed reviews ALL

No prepare essentials like tooth brush and mineral water. Even a glass also couldnt found.

Dear Yee Kit K., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanislav Bandrov General Manager

Smokey Room

Customer review rating 3.9/5

Emmanouil N. Business - 20/01/2020 Confirmed reviews ALL

People were nice and helpful, but I had very bad sleep because the mattress was stinking cigarette smoke and nicotine and I couldn't sleep properly. One of the worst experiences I had with Ibis.

Dear Emmanouil N., Thank you for taking the time to tell us about your experience at the ibis Sofia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanislav Bandrov General Manager

Excellent manager, swift shuttle service, above adequate rooms

Customer review rating 3.9/5

R. Solo - 14/01/2020 Confirmed reviews ALL

Perfectly content for a one night lay over. Will be using you again

Dear Coveney R., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanislav Bandrov General Manager

Standard Ibis

Customer review rating 3.9/5

Anonymous Solo - 13/01/2020 Confirmed reviews ALL

Staff seemed rather uninterested in guests, more interested in internal conversations and cell phones...

Dear Jimmy A., Thank you for taking the time to tell us about your experience at the ibis Sofia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanislav Bandrov General Manager

Great

Customer review rating 3.9/5

J. Couples - 31/12/2019 Confirmed reviews ALL

Room was everything it needed to be and receptionist was nice.

Dear Robbie J., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanislav Bandrov General Manager

AC didn't work so I was freezing all night long. However breakfast was amazing, I loved it.

Customer review rating 3.9/5

Dusan D. Solo - 24/12/2019 Confirmed reviews ALL

AC didn't work so I was freezing all night long. However breakfast was amazing, I loved it. I would definitely recommend this hotel to family and friends, but please consider fixing ACs during winter time, since Bulgaria is cold. With that said, I would like to mention that Internet connection was poor.

Dear Dusan D., Thank you for taking the time to tell us about your experience at the ibis Sofia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanislav Bandrov General Manager

Best customer service

Customer review rating 3.9/5

John D. Couples - 21/12/2019 Confirmed reviews ALL

Stayed only one night the food in the evening was very good and I can’t give enough praise to the waitress who served us her efficiency was excellent I could not fault her in any way it was a pleasure to be served by her, breakfast was also adequate and well laid out overall very satisfied.

Dear John d., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanislav Bandrov General Manager

conforme

Customer review rating 3.9/5

B. J. Business - 20/12/2019 Confirmed reviews ALL

ras

Dear Jean-Paul B., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanislav Bandrov General Manager

OK for overnight stay.

Customer review rating 3.9/5

Jaanus Business - 15/12/2019 Confirmed reviews ALL

Basic comfort.

Dear Jaanus Z., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanislav Bandrov General Manager

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