ibis Sofia Airport 3 stars

I can say that my last stay at ibis hotel was unfortunately my worse hotel experience. It started with the receptionist (not sure about the name, as she did not have a name tag). She made us unwelcome, like we were disturbing her piece. Later on we checked in with Anthony and he greeted us properly as hotel guests. Stayed at room 409. The hotel itself was lacking basic necessities. It did not have any cups or glasses, even disposable ones. No coffee either, which was strange as typically all hotels nowadays offer it. No fridge or microwave either. Room was decent size, bathroom and shower were nice. Bed was extremely uncomfortable. Very thin mattress, it was unstable and moving, squeaking , felt like it will fall apart. Pillows were also very hard and uncomfortable. Overall, could not get a good sleep at all. The web site specify breakfast, we were not offered one. We chose this hotel because of its proximity to airport and the complimentary shuttle it offers for our early flight. The shuttle was good and convenient. We have stayed at this hotel several years ago and back then our experience was pleasant. I would not recommend this hotel.

The staff were very friendly and when out their way to help with any problems I had. They even arranged a taxi to the airport, free of charge, for our flight at 3am! The rooms were also clean and well maintained.

Nice clean simple hotel near airport with free regular shuttle bus. Good size shower room with toiletries ideal for departure/arrival at airport. Good restaurant and bar. Good breakfast including takeaway bag if before 7am flight. Easy parking. As the metro is from T2 you could also add an extra night and go into sofia from here.

This is a functional hotel, has the necessary facilities for a night's sleep before flying (on). The rooms were very bare. Clean, but pillows were very hard. They forgot our towels but replenished them immediately once we let them know. We had a family room, but by the third person showering we had no more water! Not just not hot, but no water! This was a bit of a downer. Breakfast again was functional, had everything you need. I liked the fact that there was a guitar that said 'play me', but unfortunately 2 of the 6 strings were gone....

The hotel very close to terminal and you can walk a little bit after/before flight. But they have shuttle bus service also. Very good breakfast: English breakfast, vegetables, fruits. Not only coffee and croissants)) Restaurant works, you can have normal lunch and dinner. Good, friendly staff. Thank you guys!