ibis Sofia Airport 3 stars

Customer review rating (ALL Rating) 4.4/5 533 reviews

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Description

Hotel extras

  • 500m from Airport Sofia

  • 24/7 shuttle service to terminals

  • Complimentary breakfast

  • Pet-friendly rooms

  • Free parking

Our accommodation(s)

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Hotel location

ibis Sofia Airport

132 Mimi Balkanska Str
1517 SOFIA
Bulgaria

GPS:42.686836, 23.396133

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every day open at least 1:00 p.m. to 10:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  533 reviews

TripAdvisor Rating  3.6/5  620 reviews

Very good

TripAdvisor rating 5.0/5

Trek57475852691 TripAdvisor review

Very pleasant stay. The hotel is extremely clean and well maintained. The transfer from and to the airport was fast and smooth.

Dear Presian, Thank you for your kind words regarding your recent stay at Ibis Sofia Airport. We are delighted to hear that you found our hotel to be clean and well-maintained, and that your airport transfer was efficient. We look forward to welcoming you back in the future. Kristina Nedyalkova General Manager – Ibis Sofia Airport

Customer review rating 1.5/5

Andrzej B. Business - Confirmed reviews ALL

Despite taking the premium option the room was small, the walls and carpets were dirty. Bed was not comfortable, pillows were of the small foam-type, bedsheet was stained. Certainly not worth the 100+ Euro. When you are flying from Terminal 2 it is not close to it, it is around 20 min on foot, good thing that the airport transfer is well organized and free.

Dear Mr. B., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize that your room did not meet the expected standards of cleanliness and comfort, particularly given your choice of a premium option. We take pride in maintaining our facilities and will address your observations with our housekeeping team. It is also noted that the distance to Terminal 2 was not as convenient as anticipated, although I am pleased to hear that our airport transfer service was satisfactory. Your feedback is invaluable in helping us improve our guest experience. Best regards, Kristina Nedyalkova General Manager – Ibis Sofia Airport

Customer review rating 5.0/5

Larisa L. Families - Confirmed reviews ALL

Great friendly staff, clean room and comfy bed. Lovely breakfast. Very convenient shuttle service.

Dear Larisa L., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location, staff, and amenities to your satisfaction. Your feedback is greatly appreciated and motivates us to maintain high standards. Kristina Nedyalkova General Manager – Ibis Sofia Airport

Customer review rating 1.5/5

Stephen M. Couples - Confirmed reviews ALL

Room wall had stain marks at a price of 80eutro not worth it

Dear Stephen M., Thank you for sharing your feedback regarding your recent stay. I regret that the condition of your room did not meet your expectations, especially considering the price point. Your comments will be taken into account for future improvements. Kristina Nedyalkova General Manager – Ibis Sofia Airport

Customer review rating 3.0/5

David H. Couples - Confirmed reviews ALL

Subject: Feedback on my Sunday stay at Ibis Sofia Airport Hey, just wanted to share a quick note. The room was spotless and the bed super comfy - slept like a rock. But breakfast kinda threw me off. The hot plate wasn't switched on, so beans, sausages, bacon... all stone cold. Fruit machine had options, yet orange and pineapple wouldn't budge. And I swear, no strawberry jam in sight. Nothing major, just feels like a tiny bit more attention from staff could've fixed it. Hope that helps, cheers.

Dear David H., Thank you for taking the time to share your feedback regarding your recent stay at Ibis Sofia Airport. We are pleased to hear that you found your room spotless and the bed comfortable. However, we regret that your breakfast experience did not meet your expectations. We appreciate your comments about the temperature of the hot items and the fruit machine, as well as the absence of strawberry jam. Your observations regarding staff attention are valuable, and we will certainly consider them for future improvements. Thank you once again for your insights. We hope to welcome you back in the future for a more enjoyable experience. Kristina Nedyalkova General Manager – Ibis Sofia Airport

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