ibis Sofia Airport 3 stars

Customer review rating (ALL Rating) 4.4/5 228 reviews

Hotel extras

  • 24/7 On-request shuttle service

  • Free parking for guests

  • Early Breakfast from 04:00 o`clock

  • Park and Fly for small daily fee and free transfer to and from Airport

  • Station for Electric rental cars - SPARK

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

The extra silent Ibis standard rooms are decorated in relaxing colors, offering the comfort of the Ibis "sweet" bed experience, led TV with International channels, working desk, a bathroom with shower, individually controlled AC and free WiFi. Most rooms offer a beautiful view over Vitosha Mountain and Sofia city.

Hotel location

ibis Sofia Airport

132 Mimi Balkanska Str
1540 SOFIA
Bulgaria

GPS:42.686836, 23.396133

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

RESTAURANT

Non contractual photo

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 1:00 p.m. to 10:30 p.m.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  228 reviews

TripAdvisor Rating  3.5/5  561 reviews

What has changed here?

TripAdvisor rating 1.0/5

Wanderer07207416398 TripAdvisor review

I can say that my last stay at ibis hotel was unfortunately my worse hotel experience. It started with the receptionist (not sure about the name, as she did not have a name tag). She made us unwelcome, like we were disturbing her piece. Later on we checked in with Anthony and he greeted us properly as hotel guests. Stayed at room 409. The hotel itself was lacking basic necessities. It did not have any cups or glasses, even disposable ones. No coffee either, which was strange as typically all hotels nowadays offer it. No fridge or microwave either. Room was decent size, bathroom and shower were nice. Bed was extremely uncomfortable. Very thin mattress, it was unstable and moving, squeaking , felt like it will fall apart. Pillows were also very hard and uncomfortable. Overall, could not get a good sleep at all. The web site specify breakfast, we were not offered one. We chose this hotel because of its proximity to airport and the complimentary shuttle it offers for our early flight. The shuttle was good and convenient. We have stayed at this hotel several years ago and back then our experience was pleasant. I would not recommend this hotel.

Helpful staff, clean rooms

Customer review rating 4.5/5

Nathan Friends - Confirmed reviews ALL

The staff were very friendly and when out their way to help with any problems I had. They even arranged a taxi to the airport, free of charge, for our flight at 3am! The rooms were also clean and well maintained.

Dear Nathan P., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristina Nedyalkova General Manager

Nice clean simple hotel near airport

Customer review rating 3.5/5

Mafmeijer Couples - Confirmed reviews ALL

Nice clean simple hotel near airport with free regular shuttle bus. Good size shower room with toiletries ideal for departure/arrival at airport. Good restaurant and bar. Good breakfast including takeaway bag if before 7am flight. Easy parking. As the metro is from T2 you could also add an extra night and go into sofia from here.

Dear Melissa A., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristina Nedyalkova General Manager

functional hotel, basic

Customer review rating 3.0/5

Saskia Families - Confirmed reviews ALL

This is a functional hotel, has the necessary facilities for a night's sleep before flying (on). The rooms were very bare. Clean, but pillows were very hard. They forgot our towels but replenished them immediately once we let them know. We had a family room, but by the third person showering we had no more water! Not just not hot, but no water! This was a bit of a downer. Breakfast again was functional, had everything you need. I liked the fact that there was a guitar that said 'play me', but unfortunately 2 of the 6 strings were gone....

Dear Saskia E., Thank you for taking the time to tell us about your experience at the ibis Sofia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for the remark of the guitar. We will repair it as soon as possible. Also please let me know if you still did not receive the points, as from our side it looks all fine and the points were credited. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristina Nedyalkova General Manager

⭐️⭐️⭐️ real level

TripAdvisor rating 5.0/5

belosnezka4 Business - TripAdvisor review

The hotel very close to terminal and you can walk a little bit after/before flight. But they have shuttle bus service also. Very good breakfast: English breakfast, vegetables, fruits. Not only coffee and croissants)) Restaurant works, you can have normal lunch and dinner. Good, friendly staff. Thank you guys!

Dear Belosnezka4, Thank you for your great review of our hotel! It is a pleasure for us to receive and read such a reviews. THANK YOU and hope to see you again, soon! Sincerely, Kristina Nedyalkova General Manager

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