ibis Sofia Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 728 reviews

ibis Sofia Airport - Image 1
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Description

Hotel extras

  • 500m from Airport Sofia

  • 24/7 shuttle service to terminals

  • Complimentary breakfast

  • Pet-friendly rooms

  • Free parking

Our accommodation(s)

Book this hotel
Room 1

The rooms are soundproof, equipped with 2 single beds, LED TV, working desk, individually controlled AC, bathroom with shower and free Wi-Fi. Relax after a busy day at a calming atmosphere of naturally lighted room and enjoy the "sweet bed" experience.

  • Views:

    Airport view or City View or Mountain view

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 15'/38 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Airport view or City View or Mountain view

Take a nap on our double "sweet"bed in an extra silent room. Feel relaxed thanks to the walls decorated in warm colors. Make a coffee direct in your room with the coffee/tea maker available and enjoy the nice view from above.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 21'/53 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

A family of 4 can enjoy their stay together .The comfort of the beds makes You sink into relaxation. We`ll wake you up, if you`re in a hurry and there even will be time to drink your coffee thanks to the coffee/tea maker available in the room.

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 21'/53 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

ibis Sofia Airport

132 Mimi Balkanska Str
1517 SOFIA
Bulgaria

GPS:42.686836, 23.396133

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 111 rooms
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
  • 111 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Family

Services for children

  • Children''s TV Channels
  • On site
  • Outdoor parking
  • Private

Services & equipment

  • Electric car recharging units 22 kVA

RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every day open at least 1:00 p.m. to 10:30 p.m.

Cooking style
Regional
Capacity
74
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every day open at least 1:00 p.m. to 10:30 p.m.

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  728 reviews

Customer review rating 4.0/5

Philip H. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Irene K. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Angela C. Friends - Confirmed reviews ALL

Customer review rating 1.0/5

Orit M. Couples - Confirmed reviews ALL

Customer review rating 1.5/5

Milena S. C. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Irene K. Families - Confirmed reviews ALL

Bathroom smelled strongly of mildew, damp and sewage. Rock hard pillows. Other than that, everything was fine (comfortable room).

Customer review rating 4.5/5

Angela C. Friends - Confirmed reviews ALL

Hotel staff and accommodation really good, only complaint is the pillows, need softer pillows with proper pillow cases on.

Customer review rating 1.0/5

Orit M. Couples - Confirmed reviews ALL

Small room with small window in an old house. . Don't go there. very uncomfortable beds

Customer review rating 1.5/5

Milena S. C. Families - Confirmed reviews ALL

This was the worst IBIS hotel whereas I have ever stayed. The staff on the reception was not welcoming at all. Indifferent on guest entering and exiting from the object. The room looked more like a student (rented) apartment, than as an IBIS room, equipped with IKEA furniture, extremely bad smell, dirty bathroom, dirty carpet and lots of dust on the shelves. Overall, disappointing!

Customer review rating 4.0/5

Kornel A. Solo - Confirmed reviews ALL

The early breakfast option is a smart offering, taking into account that most of us, have to leave early, due to early flights.

Customer review rating 4.5/5

Eidan M. Couples - Confirmed reviews ALL

Location is very convenient if you arrive late or depart very early from Sofia Airport. There is a free shuttle service from and to the hotel from both terminals, which is very handy. The room is nice, clean, quiet and well equipped, including a smart TV to watch your Netflix series. Staff is very friendly and helpful. There is also a public bus nearby that can take you to a large shopping mall in a couple of minutes. It was our second time in this hotel, and will definitely be back, whenever transiting via Sofia. On the down side I will only mention the takeaway breakfast for those who depart early - I think it needs to be improved, as it contains only a sandwich and an apple without any drinks.

Customer review rating 1.5/5

Peter G. Business - Confirmed reviews ALL

I did not sleep a wink due to horrible hard pillow and rock hard matress

Customer review rating 3.0/5

Andrew T. Business - Confirmed reviews ALL

Quite comfortable room and frequent airport shuttle are the clear positives.

Customer review rating 1.5/5

Neil C. Friends - Confirmed reviews ALL

After 12 stays over 10 yrs: Filthy and un clean carpets and walls in rooms and public areas. Blood stained mattress pads in multiple rooms. Empty soap containers. Smelly rooms, some smoke smell. Manager and front desk staff act like we are unreasonable. Plugged sink, All towels worn out. Room carpets not vacuumed. comforter cover dusty, smelly.

Customer review rating 1.5/5

Emilio M. Business - Confirmed reviews ALL

no hygienic paper in the bathroom when arrived, bad cover of the topper, heater without tea or coffee

Customer review rating 4.0/5

Anna V. M. Solo - Confirmed reviews ALL

Really great

Customer review rating 5.0/5

Ben F. Solo - Confirmed reviews ALL

Let me check in early very comfortable bed staff great and and only a ten minute walk from airport

Customer review rating 3.0/5

Antti H. Solo - Confirmed reviews ALL

Staff was nice!

Customer review rating 1.5/5

Evald S. Couples - Confirmed reviews ALL

I don't anticipate for Airport hotel to be fancy but at least at good shape. Very small room enough to put a bed. The shower door handle kept falling off from the inside. The walls were scuffed and damaged in places. There was a power outlet next to only one bed; the same applied to the light switches. The air conditioner didn't work.

Customer review rating 1.0/5

Christian H. Business - Confirmed reviews ALL

The floor on all the way to the rooms was extremely dirty, the room was not in good condition, any noise from outside could be heard as loud as without any door. The only half-positive thing was a very efficient, but unfriendly guy at the reception.

Customer review rating 4.0/5

Lynette C. Couples - Confirmed reviews ALL

All of the above, but I have to say the bed wasn't very comfortable.

Customer review rating 0.5/5

Nathalie I. Couples - Confirmed reviews ALL

Reception team was useless. Needed to wait over one hour although I had made check-in on line.

Customer review rating 0.5/5

Leszek M. Couples - Confirmed reviews ALL

We were very disappointed with the service during our stay at ibis Airport Sofia (11–12 September, room 505). At 8:30am, while we were still asleep, a housekeeper loudly knocked on our door and then proceeded to knock on other rooms. This was very disruptive and inappropriate at that time of the morning. Breakfast was even more disappointing. We arrived at around 9:30am, when breakfast was advertised until 11:00am, but several items were unavailable. Despite repeatedly asking for the bakery products to be replenished, we were initially told that breakfast finished at 10:00am. Reception later confirmed that breakfast was indeed until 11:00am, but even after this clarification, the items were still not replenished after another 10 minutes. It was particularly disappointing to see a member of the kitchen staff eating her own breakfast while guests were waiting for food to be replenished. As an Accor Platinum member for two years, I have experienced many examples of excellent service across Accor hotels. Unfortunately, the service during this stay was one of the poorest experiences I have had within the group. I hope management will take this feedback seriously and improve the level of service and attention to guests.

Customer review rating 5.0/5

Tihomira T. Solo - Confirmed reviews ALL

Very Comfortable bed and duvets, clean, tasty rich choice breakfast, super cistemer service. I highly recommend!

Other web-users rate our hotel

  • 873 reviews 9.3/10 Location
  • 960 reviews 4.6/10 Room
  • 914 reviews 7.8/10 Service
  • 30 reviews 5.7/10 WiFi
  • 493 reviews 3.2/10 Comfort
  • 444 reviews 7.3/10 Breakfast
  • 435 reviews 4/10 Cleanliness
  • 129 reviews 3.9/10 Amenities

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