Maison Sofia - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.3/5 357 reviews

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Description

Hotel extras

  • A vibrant and captivating style that seamlessly blends uniquely designed elements

  • Located near the bustling Business District and a short walk from exclusive high-end shopping

  • A lush and picturesque garden, offering guests a tranquil setting to savor a drink or a meal

  • Fully equipped meeting facilities with high-speed connectivity, and versatile set-up options

  • Sport & Relax Zone with a fully equipped gym, an inviting indoor pool, a sauna, a steam room.

Our accommodation(s)

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Hotel location

Maison Sofia - MGallery Collection

36 Atanas Dukov Str
1407 SOFIA
Bulgaria

GPS:42.6662097, 23.3277136

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAISON RESTAURANT

A blend of authentic recipes of local and European cuisine is exquisitely prepared in the spacious all day restaurant with a natural daylight and multilevel outdoor space in the garden.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  357 reviews

TripAdvisor Rating  4.0/5  407 reviews

Customer review rating 2.0/5

Jasmin V. E. Families - Confirmed reviews ALL

1.) We stayed during the Christmas Week (December 23-27), and the breakfast is the same everyday. There was nothing special even for Christmas day which is odd for a global brand or 5 star hotel. Nothing was given even for the kids(even a candy there is none). 2.) The parking is with a fee but it's not guaranteed parking. We need to wait for someone to leave the parking or park outside the hotel and "try again" later of there is an available parking. I hope you can look into an option for a reserved parking for the hotel guests as it has been paid upon check-in. 3.) There was no toothbrush provided. 4.) If there is one thing to be thankful for is the service of the people in the breakfast hall. They are super nice, respectful and making my kids smile.

Customer review rating 5.0/5

Mariya V. Business - Confirmed reviews ALL

This is the second event we have in this hotel and I am extremely satisfied with all the services provided. Everything was organized at a very high level, and the staff was professional, attentive, and helpful throughout our stay. I would like to express my special gratitude to Vesi Maldzhanova and Ivaylo for their outstanding support, professionalism, and dedication. They made the entire experience smooth and pleasant, and their assistance exceeded our expectations. I highly recommend this hotel for business events and professional meetings, as well as for its excellent service and welcoming atmosphere.

Customer review rating 3.5/5

Daniel V. Families - Confirmed reviews ALL

As a location, it does not excel, nor the comfort I could say. More precisely, the location is peripheral, and the hotel does not have certain attractive features: the swimming pool and the SPA; Being an Accor member, I have seen many hotels in different countries, and I can describe this hotel as clean, the rooms are clean and equipped with the necessary things, but in no way are we talking about a 5-star hotel, but rather a maximum of 4. Even if it is clean, the contrast comes with the thoughtful design in the rooms, more precisely the separate toilet (like Novotel), the shower that is masked by a curtain with a mirror and sink, which separates the room. The privacy of a family is put to the test, by the fact that the curtain cannot completely mask the shower; Also, it is worth noting that there is no hanger in the room and to leave your clothes in the closet, you have to cross the room. What I appreciated the most was the staff, who are very very kind and helpful, trying to make an effort to offer you a problem-free stay...but unfortunately, the staff cannot solve everything. Finally, the pool and the SPA (wet and dry) make you feel relaxed, but it should be noted that the price of a stay is acceptable.

Dear Valued Guest, Thank you for taking the time to share your thoughts on your recent stay. We appreciate your compliments regarding our staff's kindness and helpfulness. Your feedback about the room design and amenities has been noted and will be reviewed, as we continuously strive to enhance our guest experience. We value your insights and hope to provide you with an improved experience in the future. Sincerely, Dellan Doichev Rooms Division Manager

Hotel is better inside than what it looks like from outside

TripAdvisor rating 5.0/5

Safari1957 TripAdvisor review

This hotel was a very positive experience. When we booked we where a bit in doubt about the location but it turned out to be fine even though it is not in the city centre. Room was nice, breakfast was good. Staff were very polite and helpful. Only challenge was what seemed like lack of staff during breakfast one morning.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay. We are pleased to know that you enjoyed the comfort of our rooms and found our breakfast offerings satisfactory. Your comments about the staffing during breakfast have been noted, and we appreciate your understanding. We strive to ensure all our guests have a delightful experience. Best regards, Dellan Doichev Rooms Division Manager

Customer review rating 4.5/5

Andrew I. Solo - Confirmed reviews ALL

The room was spacious, warm, with a balcony. The bed was comfortable.

Dear Valued Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our facilities and found our staff helpful. Sincerely, Dellan Doichev Rooms Division Manager

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Other web-users rate our hotel

  • 219 reviews 6.9/10 Location
  • 512 reviews 7.5/10 Room
  • 481 reviews 8/10 Service
  • 10 reviews 6.2/10 WiFi
  • 308 reviews 7.9/10 Breakfast
  • 235 reviews 5.6/10 Cleanliness
  • 216 reviews 8/10 Wellness Area
  • 184 reviews 7.8/10 Amenities

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