Maison Sofia - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.3/5 392 reviews

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Description

Hotel extras

  • A vibrant and captivating style that seamlessly blends uniquely designed elements

  • Located near the bustling Business District and a short walk from exclusive high-end shopping

  • A lush and picturesque garden, offering guests a tranquil setting to savor a drink or a meal

  • Fully equipped meeting facilities with high-speed connectivity, and versatile set-up options

  • Sport & Relax Zone with a fully equipped gym, an inviting indoor pool, a sauna, a steam room.

Our accommodation(s)

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Hotel location

Maison Sofia - MGallery Collection

36 Atanas Dukov Str
1407 SOFIA
Bulgaria

GPS:42.6662097, 23.3277136

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAISON RESTAURANT

A blend of authentic recipes of local and European cuisine is exquisitely prepared in the spacious all day restaurant with a natural daylight and multilevel outdoor space in the garden.

Our guest reviews

Our guest reviews

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ALL Rating  4.3/5  392 reviews

Customer review rating 4.5/5

Lukasz P. Solo - Confirmed reviews ALL

Location is a bit out of the centre but some may like it that way. Rooms are nice and fresh. WiFi works great. Pool and sauna are spacious. Remember that there are swimming lessons conducted so it might be almost fully occupied ( only one lane available for hotel guests). I missed the breakfast opportunity offered by the Accor app. Price was 14€ online versus 20€ at the counter. Next time would give them a call about the price…

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dellan Doichev Rooms Division Manager

Customer review rating 4.0/5

Christian C. Couples - Confirmed reviews ALL

We were in Sofia to see Andre Rieu, and booked this lovely hotel. Although is it really 5 star? The staff were very friendly and made our stay very comfortable. However, upon entering the room to see water left in the kettle and the coffee machine is hotel 101! Also there is a lovely looking bar upstairs which we wanted to use prior leaving to the concert and sat there for a good 10 minutes in full view of the reception, to then approach the desk and be informed it's manned but you are better off going downstairs. I just generally felt that maybe they were slightly understaffed. However, this is only a very small point to make and all in all was a fantastic stay with amazing facilities. One small note, parking should be included if you are staying in the hotel. 15EUR is a fairly hefty price to pay when paying that much for a room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dellan Doichev Rooms Division Manager

Customer review rating 3.0/5

Andriy A. Business - Confirmed reviews ALL

I have to return to Sofia again, so I chose another hotel for 10 days.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Dellan Doichev Rooms Division Manager

Customer review rating 5.0/5

Rosen I. D. Business - Confirmed reviews ALL

The property has all that I need for a short stay in Sofia: a clean, well equipped property, gym, sauna, delicious food and hospitable staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we are delighted that you mentioned our staff members in such a positive way. We truly hope to see you again very soon. Sincerely, Dellan Doichev Rooms Division Manager

Customer review rating 3.5/5

Paul B. Couples - Confirmed reviews ALL

Service not satisfying for a 5 star hotel

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dellan Doichev Rooms Division Manager

Other web-users rate our hotel

  • 227 reviews 6.7/10 Location
  • 520 reviews 7.4/10 Room
  • 487 reviews 8.1/10 Service
  • 12 reviews 8/10 WiFi
  • 317 reviews 7.9/10 Breakfast
  • 240 reviews 5.6/10 Cleanliness
  • 217 reviews 8.2/10 Wellness Area
  • 190 reviews 8/10 Amenities

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