Maison Sofia - MGallery

When we arrived, the air conditioning didn’t work. The TV also doesn’t work and the bathroom has a leaking problem. Huge problem in restaurant and the waiter is very unprofessional. How is this a 5 star hotel? The price is for a 5 star hotel, but the service is 2 stars. We were here many times as we enjoyed the rooms and the service but after the problems that occurred, we will definitely have to think if we want to come back in the future.

I travel often to Sofia, and this is the first time a stayed not in the very center but a bit tucked away below Vitosha mountain, in the mix of business and residence area, and to be honest, change really was good for me. Being so close to everything I needed to do and see in Sofia, but still having the impression I went to holiday, is something I appreciated that much. Hotel is nicely renovated, still some points to be finished but overall, my room, lobby, breakfast area, lovely garden, I had a complete MGallery experience that I was searching for. Since hotel is not that big, you can really connect to employees, from reception or at the bar, they are helpful and make you feel home away from home. Lovely music, hotel smell, great design (I really love what they did to the place, with natural elements, very modern), garden in bloom, lovely fountain and turtles (yes, they have real live turtles, I think 12:) After finishing my daily tasks, I loved to stay for a glass of wine and listen to birds in the garden, so relaxing atmosphere. I can only imagine what this hotel is going to be like in few months from now, with spa renovation, it will give complete let us say wellbeing experience to young business professionals which seek for some unique atmosphere to work and unwind. Anyway, I will stay here again, hopefully in the near future.

Very nice hotel, fair value for money. Location is good, nice and warm room equipped with everything you need, there is also a Spa with sauna, massages and gym, as well as swimming pool. Very helpful and polite staff, they are currently doing some renovations in the hotel, but if you stay overnight you will not even notice it. Good quality and rich breakfast.

It smells , dirty floors, not very clean, old fashion style rooms, the fridge is not working, only 6 tv channels , empty mini bar , toiletries for one person ,but the room was hired for 3 people.There are innovations in the hotel as well, so 8 to 6 pm they are pecking, drilling etc... it’s very noisy...I will not recommend this hotel.. I wouldn’t give more than 3 ⭐️🌟 ⭐️

The hotel is very near the center but not so close that you wouldn't need a taxi. I booked the king size bed but the mattress was very old and bad. The room had a certain smell. My wife said it smells like pee but i couldn't understand so don't know about that. Room had the heat up to 22 degrees and i couldn't change that. It wasn't warm enough. The ground floor was under construction and the drill was working from 8:30 in the morning.. i complained but the bosses are hiding behind the employees who were trying to excuse the situation. Staff was very nice by the way.