Mercure Sofia City 4 stars

Customer review rating (ALL Rating) 4.1/5 7 reviews

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Description

Hotel extras

  • Stylishly renovated hotel with modern rooms, a la carte restaurant and conference centre.

  • Near to NDK, BOYNA CHURCH, BULGARIA MALL, MUSEUMS, DENTAL CLINICS

  • Purpose-built conference centre with many fully-equipped conference halls and co-working place

  • The hotel offers 111 confortable rooms and suites, ideal for business and leisure events.

  • On site chargeable car parking, fitness centre, salt room and sauna area

Our accommodation(s)

Hotel location

Mercure Sofia City

83 Bulgaria Blvd.
1404 SOFIA
Bulgaria

GPS:42.6599, 23.2867

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  7 reviews

Customer review rating 4.5/5

Will Business - Confirmed reviews ALL

Lovely new interior, helpful staff, good beds.

Dear Mr. B., Thank you for your loyalty to Accor hotels. It is important for us to receive the feedback from our guests. It is make us better and give us opportunity to correct our mistakes. It was a pleasure to had you our guest and I hope to have you our guest in the future. Evgeniy Krivenok General Manager

The hotel is great, very cozy and well organized. I rate 10 in terms of base. Staff is the problem.

Customer review rating 3.0/5

Martin Business - Confirmed reviews ALL

Hotel Mercur Sofia is a very nice, modern and perfect place for business and personal stay. We are a business customer and are very satisfied with the base and location. The problem we had was the service at the front desk and the staff attitude. We understand the hotel opened soon and need some time, but at least some basic skills are required. Please spend more time and focus on training and education of your staff. This is very important part which forms the total perception for a pleasant stay. The hotel manager is informed by us, so she is also working on solving the issue. She personally excused and we will continue our relations for the future as we really like the hotel.

Dear Martin, Thank you very much for your opinion. It is important for us to receive the feedback from our guests. It is make us better and give us opportunity to correct our mistakes. It was a pleasure to had you our guest and I hope to have you our guest in the future Evgeniy Krivenok General Manager

Good stay

Customer review rating 4.5/5

Diana Business - Confirmed reviews ALL

I was on a bussiness trip to Sofia, stayed in Renovated Mercure Hotel. It was very nice experience, great furniture styling, great view, good hosting and excellent good. I was a little but dissapointed that I have not be able to attend the fitness and salt too, the staff said its under construction. In general - great experience, will visit the hotel again

Dear Mrs.T.. Thank you for your loyalty to Accor hotels. It is important for us to receive the feedback from our guests. It is make us better and give us opportunity to correct our mistakes. It was a pleasure to had you our guest and I hope to have you our guest in the future. Evgeniy Krivenok General Manager

Other web-users rate our hotel

  • 17 reviews 4.7/10 Room
  • 12 reviews 4.7/10 Service
  • 11 reviews 8.9/10 Vibe
  • 8 reviews 4.2/10 Breakfast
  • 8 reviews 2.5/10 Cleanliness
  • 6 reviews 3.3/10 Value

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