Mercure Sofia City 4 stars

Customer review rating (ALL Rating) 4.7/5 210 reviews

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Description

Hotel extras

  • Stylishly renovated hotel with modern rooms, a la carte restaurant and conference centre.

  • Near to NDK, BOYNA CHURCH, BULGARIA MALL, MUSEUMS, DENTAL CLINICS

  • Purpose-built conference centre with many fully-equipped conference halls and co-working place

  • The hotel offers 111 confortable rooms and suites, ideal for business and leisure events.

  • On site chargeable car parking, fitness centre, salt room and sauna area

Our accommodation(s)

Hotel location

Mercure Sofia City

83 Bulgaria Blvd.
1404 SOFIA
Bulgaria

GPS:42.6599, 23.2867

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  210 reviews

Customer review rating 5.0/5

Viktoriia L. Families - Confirmed reviews ALL

Clean, good breakfast, nice stuff.

Dear Viktoriia L., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the cleanliness, breakfast, and our staff's service. Your positive feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Mercure Sofia City

Customer review rating 4.5/5

Djohan G. Business - Confirmed reviews ALL

Mercure Sofia hotel in fact is 4 star hotel, but their staffs services is owesome, they are all very friendly and very profesional. I really feel the hotel staffs treated me like a family in my home. You are not feeling as a hotel guest when you stay at Mercure Sofia. Even the general manager really involve for many times to make all hotel guest are satisfy with the hotel services during the stay. I can say their service even better than 5 star hotel I had experienced. Only one word : BRAVO.

Dear Djohan G., Thank you for your kind words regarding your recent stay at Mercure Sofia City. We are delighted to hear that you found our staff to be exceptional, friendly, and professional, and that you felt a familial atmosphere during your visit. It is our goal to provide a welcoming environment that exceeds our guests' expectations, and your feedback affirms our commitment to service excellence. We appreciate your recognition of our team's efforts, including the involvement of our management in ensuring guest satisfaction. It is wonderful to know that you enjoyed our accommodations and facilities as well. Your praise motivates us to continue delivering outstanding service to all our guests. Thank you once again for your heartfelt review. We look forward to welcoming you back to Mercure Sofia City in the future. Best regards, Evgeniy Krivenok General Manager

Customer review rating 5.0/5

Ismet T. Business - Confirmed reviews ALL

ABSOLUTELY RECOMMEND!!! Top Location, GreatService and Attention, EXTREMELY COZY AND COMFORTABLE, modern and nice look, COMPLETE CLEANNESS!!!

Dear Ismet T., We very much appreciate your comments regarding your stay at the Mercure Sofia City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evgeniy Krivenok General Manager

Customer review rating 5.0/5

Klaus O. Solo - Confirmed reviews ALL

Everything looked brand new .. very clean .. excellent upgrade .. easy transport with tram to central Sofia about 12-15 min. .. very friendly and excellent staff

Dear Klaus O., Thank you for your kind words regarding your recent stay at Mercure Sofia City. We are delighted to hear that you enjoyed our cleanliness, staff service, and convenient location. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Mercure Sofia City

Customer review rating 4.5/5

Alina M. Business - Confirmed reviews ALL

Great experience, very good brackfast, very nice and very accomodating staff. The room a bit to warm for my taste. Sleeping with opened winfow is not a solution due to street noice and temperature contraol in the room could not drop the temperature enough.

Dear Alina M., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the breakfast and found our staff accommodating. We take note of your comments about room temperature and street noise, as guest comfort is a priority for us. Best regards, Mercure Sofia City

Other web-users rate our hotel

  • 60 reviews 6.9/10 Location
  • 117 reviews 8.1/10 Room
  • 110 reviews 8/10 Service
  • 64 reviews 8.4/10 Comfort
  • 57 reviews 8.3/10 Cleanliness
  • 54 reviews 8.4/10 Breakfast
  • 51 reviews 9.8/10 Vibe
  • 42 reviews 7.6/10 Amenities

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