Novotel Xiamen Downtown 4 stars

Customer review rating (ALL Rating) 4.5/5 156 reviews

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Description

Our accommodation(s)

Hotel location

Novotel Xiamen Downtown

347 Hubin East Road, Siming District, Fujian Province
361010 Xiamen
China

GPS:24.48805254, 118.10353567

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE ALL DAY DINING RES

Non contractual photo

Located on the 5th floor with a total of 109 seats, the restaurant offers customized lunch and dinner buffet. From local to international cuisine, it satisfies diverse tastes with a delightful culinary experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  156 reviews

Customer review rating 4.5/5

Cher Y. Q. Couples - Confirmed reviews ALL

Hotel location, bed and breakfast is good. Front desk managers are friendly, helpful and professional. Overall, the experience with Novotel Xiamen was good. However there were also unpleasant experiences too. One night, both my wife and myself were asleep around 11pm, a man kept pressing the door bell and woke up my wife who was frightened as this was unexpected. The man had wanted to deliver a shaver. We understand later from the front desk there were some misunderstanding. Another unpleasant experience, was when I requested for a bottle cap opener and a cup of ice from the bar counter. A staff was not only not helpful but disrespectful and rude. I was told to request the bottle cap opener from my room. He handed me a cup of ice where I thanked him. When I thank him for the cup of ice, the staff didn't bother to look at me or say anything, he just turned and walked away. Being a Accor Platinum member, I have travelled in many countries and stayed in many hotels of similar or higher class as Novotel. I have never encounter such unpleasant experience. I hope next time when I stay in Novotel Xiamen, I will have a better experience with nicer memories.

Customer review rating 5.0/5

Poh S. Business - Confirmed reviews ALL

Very satisfied experience.

Customer review rating 4.5/5

Yuen Y. C. Families - Confirmed reviews ALL

Quiet room makes a good rest, well located just nearby the subway station. Good breakfast.

Customer review rating 0.5/5

Wei Z. R. Business - Confirmed reviews ALL

After checkout, I sent an email asking for my bill/invoice in English but have not received it until now . what's going on?

Customer review rating 4.0/5

Yuanwen L. Friends - Confirmed reviews ALL

Hotel is new and modern, perfect location with direct access to metro. Good service.

Other web-users rate our hotel

  • 586 reviews 9.6/10 Location
  • 801 reviews 9.2/10 Room
  • 925 reviews 9.2/10 Service
  • 17 reviews 9.3/10 WiFi
  • 701 reviews 9.8/10 Vibe
  • 528 reviews 9/10 Amenities
  • 381 reviews 9.6/10 Cleanliness
  • 222 reviews 8.9/10 Breakfast

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