Novotel Xiamen Downtown 4 stars

Customer review rating (ALL Rating) 4.6/5 231 reviews

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Novotel Xiamen Downtown - Image 4
347 Hubin East Road, Siming District, Fujian Province, 361010 Xiamen, China

Description

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room,2 Single Size Beds

Photo out of - Standard Room,2 Single Size Beds

The 32 sqm room features two 120x 200cm sized LIVE N' DREAM" bed, Deep Nature bathroom amenity,a spacious shower,a 55 inch TV,a mini fridge and WIFI for a comfortable stay.

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Suite Box
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 32 m² / 344 sq ft
See availabilities

The 28-32sqm room offers expansive street view through a large window.It also features a 180 x 200cm sized LIVE N' DREAM" bed, Deep Nature bathroom amenity, spacious shower, a 55-inch TV,a mini fridge and WIFI for a comfortable stay.

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Suite Box
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

The 28-32sqm room offers expansive street view through a large window.It also features two 120x 200cm sized LIVE N' DREAM" bed, Deep Nature bathroom amenity,a spacious shower,a 55-inch TV,a mini fridge and WIFI for a comfortable stay.

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Suite Box
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

The 35-37sqm room offers expansive street view through a large window.It also features a 180 x 200cm sized LIVE N' DREAM" bed, Deep Nature bathroom amenity,a spacious shower,a 55-inch TV,a minibar and WIFI for a comfortable stay.

Max. number of persons
2
Area
From 37 m² / 398 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Suite Box
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

The 35-37sqm room offers expansive street view through a large window.It also features two 120x 200cm sized LIVE N' DREAM" bed, Deep Nature bathroom amenity, a spacious shower,a 55-inch TV,a minibar and WIFI for a comfortable stay.

Max. number of persons
2
Area
From 37 m² / 398 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Suite Box
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

The 59sqm room offers expansive mountain view through a large window. It also features a 180 x 200cm sized LIVE N' DREAM" bed, Deep Nature bathroom amenity, a spacious shower,a bathtub,a 55-inch TV,minibar and WIFI for a comfortable stay.

Max. number of persons
2
Area
From 59 m² / 635 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Suite Box
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

The 47-71sqm room features floor-to-ceiling windows with panoramic views, a 180x200cm LIVE N' DREAM bed, Deep Nature bathroom amenities, a spacious shower, a bathtub, a 65-inch TV, a coffee machine, a minibar, and Wi-Fi for a comfortable stay.

Max. number of persons
2
Area
From 71 m² / 764 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Suite Box
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Xiamen Downtown

347 Hubin East Road, Siming District, Fujian Province
361010 Xiamen
China

GPS:24.48805254, 118.10353567

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 165 rooms
  • 2 connecting rooms
  • 163 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Buffet

Business

4 Meeting rooms

FOOD EXCHANGE ALL DAY DINING RES

Non contractual photo

Other informations

Services

  • Air conditioning
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Located on the 5th floor with a total of 109 seats, the restaurant offers customized lunch and dinner buffet. From local to international cuisine, it satisfies diverse tastes with a delightful culinary experience.

The Lobby Lounge offers 20 seats and serves a variety of beverages including coffee, Chinese and Western teas, wine, beer, and soft drinks, along with juices .

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  231 reviews

Customer review rating 4.5/5

Schen B. M. Q. Business - Confirmed reviews ALL

敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好，

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好，

Customer review rating 4.0/5

Veeryavanta B. Business - Confirmed reviews ALL

敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好，

Customer review rating 5.0/5

Sze W. M. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sushma P. Families - Confirmed reviews ALL

敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好，

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Well located with easy access to subway. Very comfortable room. Very nice and helpful staff.

敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好，

Customer review rating 4.0/5

Veeryavanta B. Business - Confirmed reviews ALL

Two day, two nights work stay

敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好，

Customer review rating 5.0/5

Sze W. M. Couples - Confirmed reviews ALL

We had a wonderful stay at Novotel Xiamen Downtown while celebrating my husband’s birthday, and it was an experience that truly exceeded our expectations. Every details of all the service went above and beyond. As a newly opened hotel, everything feels fresh, modern, and very well maintained. The location is excellent, with a metro station within walking distance, making it very convenient to explore Xiamen. The hotel kindly upgraded us to a spacious Studio room for the birthday celebration. When we entered the room, we were delighted to find beautiful decorations, a birthday cake, and a thoughtful birthday card personally signed by the General Manager. These personal touches made the celebration incredibly special. The facilities were also impressive. Apart from a well-equipped gym, the hotel provides complimentary self-service laundry facilities, which are very convenient for longer stays. We were pleasantly surprised by the children’s activity areas, arcade games, and even VR gaming equipment — features that are rarely seen in hotels of this category. Breakfast was another highlight. The selection was generous, combining local Fujian specialties with international choices. The ingredients were fresh and of a high standard, with premium items such as prawns available, which was a pleasant surprise. Most importantly, the service was exceptional. Every staff member we met was friendly, professional, proactive, and genuinely caring. You could feel that the whole team worked together with passion and pride. Novotel may officially be a four-star hotel, but the hospitality we experienced was comparable to many five-star hotels. The facilities are excellent, but it is the people and their genuine care that truly make this hotel special. Thank you to the entire team for making my husband’s birthday so memorable. We will definitely return whenever we visit Xiamen again.

Customer review rating 5.0/5

Sushma P. Families - Confirmed reviews ALL

It was well location and very nice hotel to stay

Customer review rating 5.0/5

Wai C. T. Families - Confirmed reviews ALL

Hotel staff is helpful

Customer review rating 4.5/5

Kai H. C. Solo - Confirmed reviews ALL

The facilities are pretty new and the decors are nice.

Customer review rating 5.0/5

Shaji T. Couples - Confirmed reviews ALL

As above

Customer review rating 4.5/5

Yuan W. L. Solo - Confirmed reviews ALL

Good service of front desk, breakfast was great, room nice and clean, like the automatic toilet, convenient access to meteo.

Customer review rating 5.0/5

Chi C. C. Families - Confirmed reviews ALL

We are a group of 4 ppl. I booked two rooms with two different booking reference number. Your staff is very considerate, kindly offered two rooms with a door connecting two rooms in between. This service is unexpected and we highly appreciated it.

Customer review rating 5.0/5

Cheukwaijerry H. Friends - Confirmed reviews ALL

Nice service and clean environment

Customer review rating 5.0/5

Andrew W. Families - Confirmed reviews ALL

The location is excellent and the hotel has great amenities like a laundromat.

Customer review rating 4.5/5

Cher Y. Q. Couples - Confirmed reviews ALL

Hotel location, bed and breakfast is good. Front desk managers are friendly, helpful and professional. Overall, the experience with Novotel Xiamen was good. However there were also unpleasant experiences too. One night, both my wife and myself were asleep around 11pm, a man kept pressing the door bell and woke up my wife who was frightened as this was unexpected. The man had wanted to deliver a shaver. We understand later from the front desk there were some misunderstanding. Another unpleasant experience, was when I requested for a bottle cap opener and a cup of ice from the bar counter. A staff was not only not helpful but disrespectful and rude. I was told to request the bottle cap opener from my room. He handed me a cup of ice where I thanked him. When I thank him for the cup of ice, the staff didn't bother to look at me or say anything, he just turned and walked away. Being a Accor Platinum member, I have travelled in many countries and stayed in many hotels of similar or higher class as Novotel. I have never encounter such unpleasant experience. I hope next time when I stay in Novotel Xiamen, I will have a better experience with nicer memories.

Customer review rating 5.0/5

Poh S. Business - Confirmed reviews ALL

Very satisfied experience.

Customer review rating 4.5/5

Yuen Y. C. Families - Confirmed reviews ALL

Quiet room makes a good rest, well located just nearby the subway station. Good breakfast.

Customer review rating 0.5/5

Wei Z. R. Business - Confirmed reviews ALL

After checkout, I sent an email asking for my bill/invoice in English but have not received it until now . what's going on?

Customer review rating 4.0/5

Yuanwen L. Friends - Confirmed reviews ALL

Hotel is new and modern, perfect location with direct access to metro. Good service.

Customer review rating 3.5/5

Johnson C. Business - Confirmed reviews ALL

The check in was late and I was offered another room to wait while they clean the room. Finally, I was allowed to check in at 2.30pm. The receptionist offered a plate of fruits as gesture of goodwill. Regret to share that the plate of fruits are rather disappointing. It consists of a pear, apple and 2 pieces of strawberries. It looks rather pathetic and unattractive. thanks

Customer review rating 4.5/5

Yen C. K. Couples - Confirmed reviews ALL

Friendly and helpful staff. Very clean and hi tech room, love the Japanese toilet. Love the breakfast spread, amenities, especially self service laundry, tablet tennis and snooker rooms.

Customer review rating 4.5/5

Sujittra T. Families - Confirmed reviews ALL

the hotel suits perfectly for xiamen's exploration and city life experience. the facility is new and modern. the kids' activity is very good. however, english communication of staff needs to be improved. the billing system is problematic. i chose to pay at the hotel around 1600 CNY , but they ended up swipe me 2000 CNY upon check in against my will. however, as the communication was very difficullt in english I played along and still do not received any refund back after checking out.

Other web-users rate our hotel

  • 707 reviews 9.5/10 Location
  • 962 reviews 9.2/10 Room
  • 1,094 reviews 9.3/10 Service
  • 18 reviews 9.4/10 WiFi
  • 831 reviews 9.9/10 Vibe
  • 640 reviews 9.3/10 Amenities
  • 462 reviews 9.5/10 Cleanliness
  • 264 reviews 9/10 Breakfast

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