Mövenpick Hotel Jakarta City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 1,119 reviews

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Mövenpick Hotel Jakarta City Centre - Image 1
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JALAN PECENONGAN No 7-17, KEBON KELAPA, 10120 JAKARTA, Indonesia

Description

Hotel extras

  • Culinary Excellence: Offers a diverse range of dining options

  • Premium Accommodations: With 256 well-appointed guest rooms and suites

  • Versatile Event Spaces: Fully equipped to host business meetings and events of all scales

  • Clemente Wedding Pavilion: Offering breathtaking cityscape views

  • Strategic Location: Close to tourist local attractions, offices, and embassies

Our accommodation(s)

Hotel location

Mövenpick Hotel Jakarta City Centre

JALAN PECENONGAN No 7-17, KEBON KELAPA
10120 JAKARTA
Indonesia

GPS:-6.16566, 106.82605

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,119 reviews

Customer review rating 4.0/5

Book L. G. (. Friends - Confirmed reviews ALL

good access, not far from the golf course. As we are on golfing holidays

Dear Mr. G., Thank you for sharing your feedback following your stay with us. We are pleased to know that you found our hotel nice, clean, and conveniently located, especially for your golfing holiday with friends. It is wonderful to hear that our accessibility and proximity to the golf course added value to your trip, and that your overall experience—from check-in and accommodation to breakfast, service, and cleanliness—was enjoyable. Your comments are truly appreciated and help us continue to enhance our services. We hope to have the pleasure of welcoming you back again in the future for another relaxing and enjoyable stay. Best regards, Ruth Desy Duty Manager

Customer review rating 5.0/5

Anuar Z. B. B. Business - Confirmed reviews ALL

I had a very comfortable stay at Mövenpick Hotel Jakarta City Centre. The room was clean, cozy, and well maintained, and I would like to extend special appreciation to my daily housekeeper for the excellent service. I can’t remember his name, but he travels daily from Bogor via train to work. From the moment I arrived, I was warmly welcomed by the Front Office team and the security team, who were consistently friendly and helpful. Perhaps, my special thanks to Mr Ferry for his kind assistance. The restaurant service was excellent, with attentive staff and pleasant dining experience. Overall, I would like to thank the entire Mövenpick team for making my stay truly enjoyable. I look forward to returning again.

Dear Mr. Anuar Z. b. B., Thank you for sharing such a thoughtful review of your recent stay with us. We are truly delighted to know that you enjoyed a comfortable and memorable experience and that every aspect of your stay met your expectations. Your kind words regarding the cleanliness, comfort, and maintenance of your room are greatly appreciated. We are especially touched by your recognition of our dedicated housekeeping —your appreciation will certainly be shared with him and the entire housekeeping team as a great source of pride and motivation. We are also pleased to learn that our Front Office and Security teams made you feel warmly welcomed from the moment you arrived, and we sincerely thank you for highlighting Mr. Ferry for his kind assistance. Additionally, it is wonderful to know that you enjoyed the restaurant service and had a pleasant dining experience throughout your stay. Your generous recommendation means a great deal to us, and we truly value your recognition of our team’s efforts. We very much look forward to welcoming you back to Movenpick Hotel Jakarta City Centre on your next visit to Jakarta. Best regards, Ruth Desy Duty Manager

Customer review rating 4.5/5

Guillaume M. Business - Confirmed reviews ALL

All went very well. The restaurants did not have some of the dishes on the menu though and breakfast was eventually missing some oat and oatmeal options .

Dear Mr. M., Warm greetings from Mövenpick Hotel Jakarta City Centre. Thank you very much for sharing your feedback following your recent business stay with us. We are pleased to learn that, overall, your experience was very positive and that you found our team professional and our services satisfactory. We sincerely appreciate your constructive comments regarding the restaurant menu availability and the breakfast selection, particularly the oat and oatmeal options. Please accept our apologies for any inconvenience this may have caused. Your feedback has been shared with our culinary team for review and improvement. We also take note of your comments regarding the WiFi speed, which we will address with our technical team to further enhance guest comfort. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best regards, Tamara AUDY Guest Experience Manager

Customer review rating 4.0/5

Chin S. W. Business - Confirmed reviews ALL

I have always stayed in Mövenpick for many years. Staffs are friendly and rooms are clean. Only this time a little displeasure on the ground floor gate, the staff refused to let me go through the right gate when I wanted to go out to the right side for dinner. For years it was fine, and Staffs greeted with smiles. Now, I had to walk all the way to the left gate, and walk all the way back pass the right gate, almost a 100 metres extra distance. I know it is trying to improve standard procedures, but this inflexibility is illogical and honestly quite annoying. Other than this, the stays have always been pleasant.

Dear Mr. W., Warm greetings from Mövenpick Hotel Jakarta City Centre. Thank you for taking the time to share your feedback and for your continued loyalty over the years. We are delighted to hear that you consistently find our staff friendly and our rooms clean, and that Mövenpick remains your preferred choice in Jakarta. We sincerely apologize for the inconvenience caused by the gate procedure during your recent stay. Your comments regarding the inflexibility of the current process are well noted. We understand how this affected your experience and will review this with our team to see how we can improve while maintaining safety and operational standards. We also appreciate your feedback on WiFi speed, and this will be shared with our technical team for improvement. Thank you again for your constructive feedback. We look forward to welcoming you back for another pleasant stay and ensuring a smoother experience in the future. Best regards, Tamara AUDY Guest Experience Manager

Customer review rating 4.0/5

Albert C. Business - Confirmed reviews ALL

Probably the best lodging around this area. Room was a bit small but well designed to utilize spaces. Could make improvement on working area with a table. Hotel didn’t have convenient entrance to walk into hotel from the street, entrance was from the exit lane out for cars. Hotel should consider building an entrance path from street in the middle section between car entrance and car exit lane. Overall I recommend this hotel, probably the best around the area for its price range. Good value.

Dear Mr. C., Warm greetings from Mövenpick Hotel Jakarta City Centre. Thank you for taking the time to share your detailed feedback following your recent business stay. We are delighted to hear that you found our location convenient, enjoyed the nearby Indonesian eateries, and appreciated our newly renovated facilities. We also value your constructive comments regarding the room layout, working area, and hotel entrance. Your suggestions on improving the working space and creating a more convenient pedestrian access have been shared with our management team for consideration. We also note your feedback regarding WiFi speed and check-in experience, and these will be addressed to enhance our guest experience. Thank you once again for your recommendations and for choosing Mövenpick Hotel Jakarta City Centre. We look forward to welcoming you back for an even more comfortable stay in the future. Best regards, Tamara AUDY Guest Experience Manager

Other web-users rate our hotel

  • 277 reviews 8.6/10 Location
  • 616 reviews 8.4/10 Room
  • 836 reviews 9.2/10 Service
  • 11 reviews 4.1/10 WiFi
  • 405 reviews 9.6/10 Vibe
  • 339 reviews 8.7/10 Breakfast
  • 329 reviews 9.2/10 Cleanliness
  • 213 reviews 6.4/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.