Mövenpick Hotel Jakarta City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 1,096 reviews

Best price
guarantee
Mövenpick Hotel Jakarta City Centre - Image 1
Mövenpick Hotel Jakarta City Centre - Image 2
Mövenpick Hotel Jakarta City Centre - Image 3
Mövenpick Hotel Jakarta City Centre - Image 4
JALAN PECENONGAN No 7-17, KEBON KELAPA, 10120 JAKARTA, Indonesia

Description

Hotel extras

  • Culinary Excellence: Offers a diverse range of dining options

  • Premium Accommodations: With 256 well-appointed guest rooms and suites

  • Versatile Event Spaces: Fully equipped to host business meetings and events of all scales

  • Clemente Wedding Pavilion: Offering breathtaking cityscape views

  • Strategic Location: Close to tourist local attractions, offices, and embassies

Our accommodation(s)

Hotel location

Mövenpick Hotel Jakarta City Centre

JALAN PECENONGAN No 7-17, KEBON KELAPA
10120 JAKARTA
Indonesia

GPS:-6.16566, 106.82605

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,096 reviews

Customer review rating 4.0/5

Patrick I. Families - Confirmed reviews ALL

I was enjoying my stay there but the parking experience was awfull, especially when there is a wedding.

Dear Mr. Patrick I., Thank you for taking the time to share your experience following your recent stay at Mövenpick Hotel Jakarta City Centre. We are pleased to know that you enjoyed a good rest, appreciated the cleanliness of our hotel, and found comfort in our accommodation, breakfast offerings, and gym facilities. At the same time, please accept our sincere apologies for the inconvenience you experienced with parking. We understand how challenging this can be, and we truly appreciate you highlighting this matter. We are reviewing our arrangements to ensure smoother access and prioritization for in-house guests moving forward. We are also sorry to learn that some members of our team were not as attentive as expected. To help us address this issue more accurately, we would be grateful if you could share further details regarding the situation—such as when it occurred or which area or service was involved. Your feedback is very valuable for us to improve and ensure a better experience for your future stays. Thank you as well for your comments regarding the Wi-Fi and welcome drink. We will continue refining these areas to enhance overall guest satisfaction. We truly appreciate your constructive feedback. We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay. Best regards, Tamara AUDY Guest Experience Manager

Customer review rating 4.0/5

Arga R. D. Business - Confirmed reviews ALL

Will be back, recommended hotel

Dear Mr. Arga R. D., Thank you very much for taking the time to share your feedback following your recent stay at Mövenpick Hotel Jakarta City Centre. We are delighted to know that you had a good stay and that you would recommend our hotel and return in the future. We are especially pleased that your experience—from arrival and check-in to accommodation, cleanliness, Wi-Fi, and service from our team—met your expectations. As a valued ALL Platinum member, your satisfaction means a great deal to us, and we truly appreciate your continued trust and loyalty. We’ve also noted your feedback on breakfast and our sustainability initiatives. Your insights are valuable and will be shared with the relevant departments as we continue to refine our guest experience and environmental efforts. It was a pleasure to host you, and we look forward to welcoming you back on your next business trip. Best regards, Tamara AUDY Guest Experience Manager

Customer review rating 3.5/5

Prof W. P. Business - Confirmed reviews ALL

The room is okay, but the coffee machine did not work properly. There were no free TV channels.

Dear Prof. W. P., Thank you very much for taking the time to share your feedback regarding your recent stay at Mövenpick Hotel Jakarta City Centre. We are pleased to hear that you found our location convenient and that your overall experience was positive. Please accept our sincere apologies for the inconvenience you experienced with the coffee machine. We have shared your comments with our team to ensure that this is addressed promptly so that future stays are more seamless. Regarding the TV channels, we would like to kindly ask if you had the opportunity to inform our team during your stay about any difficulty in accessing them. All our rooms are equipped with complimentary TV channels, and our team is always available to assist guests to ensure they can fully enjoy this service. Your feedback helps us improve the quality of service we provide, and we appreciate you bringing this matter to our attention. We truly value your insights and hope to have the pleasure of welcoming you back in the near future for an even more comfortable and enjoyable stay. Warm regards, Tamara AUDY Guest Experience Manager

Customer review rating 4.5/5

Jayoung L. Couples - Confirmed reviews ALL

Spacious and super satisfying gym. Delicious breakfast. Stylish decor. Well-trained staff.

Dear Mr. Jayoung L., Thank you very much for taking the time to share your wonderful feedback following your recent stay at Mövenpick Hotel Jakarta City Centre. We are thrilled to hear that you consider us and that you enjoyed our spacious gym, delicious breakfast, stylish décor, and the warm service from our team. Thank you as well for your thoughtful suggestions regarding sugar-free beverage options during our Chocolate Hour and the availability of public water stations. We truly appreciate your insight and will review these ideas as we continue enhancing our guest offerings and sustainability initiatives. It was a pleasure to have you with us, and we look forward to welcoming you back for another memorable stay in Jakarta. Best regards, Tamara AUDY Guest Experience Manager

Customer review rating 4.5/5

Xue Q. C. Business - Confirmed reviews ALL

Well appointed rooms and comfortable bed and layout.

Dear Mr. C., Thank you for sharing your feedback and for choosing Movenpick Hotel Jakarta City Centre for your recent business trip. We are delighted to hear that you enjoyed a comfortable stay, and that our well-appointed rooms, layout, and bedding contributed positively to your experience. Your high ratings across many areas, including cleanliness and booking through the Accor ALL App, are truly appreciated. As a valued gold member, your satisfaction is especially meaningful to us. We value your comments regarding our team and will continue working to elevate our service to ensure an even better experience on your future visits. It was a pleasure to have you with us, and we hope to welcome you back on your next visit to Jakarta. Best regards, Ruth Desy Duty Manager

Other web-users rate our hotel

  • 268 reviews 8.8/10 Location
  • 590 reviews 8.6/10 Room
  • 798 reviews 9.2/10 Service
  • 9 reviews 5.1/10 WiFi
  • 391 reviews 9.8/10 Vibe
  • 332 reviews 8.7/10 Breakfast
  • 310 reviews 9.2/10 Cleanliness
  • 206 reviews 6.5/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Jakarta

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.