TRIBE Living Bangkok Sukhumvit 39 4 stars

Customer review rating (ALL Rating) 4.5/5 834 reviews

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TRIBE Living Bangkok Sukhumvit 39 - Image 1
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122 Soi Sukhumvit 39, Sukhumvit Road, Klongton Nuea, Wattana, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Walking distance to local transport - Phrom Phong BTS Skytrain

  • Discover the variety of our dining venues, Grab&Go, TRIBE Table and Taco Hachi

  • Family Suites are available which also allow the entire family to enjoy quality time together

  • A range of leisure facilities as pool, gym and Onsen spa

  • Prime location, close to popular landmarks, EM District shopping and entertainment venues

Our accommodation(s)

Hotel location

TRIBE Living Bangkok Sukhumvit 39

122 Soi Sukhumvit 39, Sukhumvit Road, Klongton Nuea, Wattana
10110 BANGKOK
Thailand

GPS:13.73716, 100.5709

Telephone
Fax +66 2 261 3939

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  834 reviews

Customer review rating 5.0/5

Paula G. Families - Confirmed reviews ALL

Lovely hotel, great facilities and customer service. Really enjoyed the breakfast choice and the location.

Dear Paula G., Thank you for your kind words regarding our hotel, facilities, and customer service. We are delighted to hear that you enjoyed the breakfast selection and our prime location. Your feedback is greatly appreciated and motivates our team to continue delivering excellent experiences. Wichit Wandee (Max) Executive Assistant Manager Tribe Living Bangkok Sukhumvit 39

Customer review rating 1.0/5

Anand K. Families - Confirmed reviews ALL

My recent stay at TRIBE Bangkok was extremely disappointing, especially considering that I had planned everything well in advance and expected at least a basic level of professionalism from an Accor-branded property. Unfortunately, the experience was filled with avoidable issues, unresponsiveness, and a complete disregard for my Accor Gold membership benefits. To begin with, I had requested the redemption of Accor points for my stay well ahead of time. This wasn’t a last-minute request—I had clearly communicated with the team through email to ensure everything was sorted before arrival. However, the hotel completely failed to confirm or process the redemption, and shockingly, I was informed at check-in that it could not be honored. This was not just inconvenient, but unacceptable. If the team had simply responded earlier or confirmed the request, I would have easily chosen another property. Instead, the lack of clarity and poor communication put me in a position where I had no choice left upon arrival. Speaking of communication, the response time to emails was painfully slow. Messages were left unanswered or acknowledged only after repeated follow-ups. For a supposedly modern and guest-centric brand, this level of inefficiency is extremely disappointing. The check-in process itself was another frustrating experience. It took far too long, with no sense of urgency or ownership from the staff. After a long journey, the last thing any guest wants is to stand at the front desk endlessly, waiting for the team to sort out internal mismanagement. Adding to the disappointment was the hotel’s complete failure to recognize or honor my Accor Gold status. No welcome benefit, no acknowledgment, no courtesy—nothing. It felt as though loyalty holds no value at this property. As someone who stays with Accor frequently, this was quite disheartening. Overall, my stay at TRIBE Bangkok felt like a series of missteps caused by poor communication, slow service, and lack of respect for loyal members. The hotel not only failed to deliver basic hospitality but also caused avoidable inconvenience by mishandling my points redemption request. I genuinely hope the management takes these concerns seriously, because this experience has left a strongly negative impression and raises serious doubts about staying at this property—or recommending it—again.

Customer review rating 4.5/5

Sweehua T. Business - Confirmed reviews ALL

Staff are extremely friendly and helpful.

Dear Sweehua T., Thank you very much for taking the time to share your detailed feedback about your stay at Tribe Living Bangkok Sukhumvit 39. We truly appreciate your kind comments. We are delighted to know that you enjoyed our nice location with convenient access to the BTS, and that our team—especially the front desk—made a positive impression with their friendliness and helpful service. Your wonderful feedback on the check-in experience, accommodation, WiFi, cleanliness, and check-out is truly encouraging for our entire team. It’s also great to hear that you would recommend our hotel to others. For your convenience, we also provide an hourly shuttle service with drop-off to BTS Phrom Phong, which many guests find helpful for getting around the city. Thank you once again for choosing to stay with us during your business trip. Should you consider joining the ALL Accor loyalty programme in the future, you can enjoy member benefits and special rates when booking directly with us. We sincerely hope to have the pleasure of welcoming you back to Tribe Living Bangkok Sukhumvit 39 again very soon. Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Customer review rating 4.5/5

Sean M. P. O. Couples - Confirmed reviews ALL

We enjoyed out stay, the bed was comfortable and the pillows great. The breakfast was great and staff were wonderful. The one small negative is the size of the rooms and the price is a bit high.

Dear Sean M. P. O., Thank you very much for sharing your detailed and positive feedback about your stay at Tribe Living Bangkok Sukhumvit 39. We’re truly delighted to hear that you enjoyed a comfortable stay, especially the bed and pillows, as well as our breakfast offerings. Your kind words about our breakfast team, chef, and housekeeping team are sincerely appreciated, and I will be very happy to share your compliments with them—they will be encouraged to know their efforts made such a positive impact. Thank you as well for your perfect ratings for cleanliness, check-out experience, and our sustainable development initiatives. We’re also grateful for your honest comment regarding the room size and pricing, which we will certainly take into consideration as part of our ongoing review for guest satisfaction. It was a pleasure having you with us, and we truly look forward to welcoming you back to Tribe Living Bangkok Sukhumvit 39 again in the future. Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Customer review rating 3.5/5

Yat F. W. Friends - Confirmed reviews ALL

The hotel is conveniently located in a nice neighborhood, room is nice but receptionist’s service quality needs to be improved a lot

Dear Yat F. W., Thank you very much for taking the time to share your detailed feedback about your recent stay at Tribe Living Bangkok Sukhumvit 39. We truly appreciate your honest comments, as they help us identify areas where we must improve. We are pleased to know that you found our location convenient, the neighborhood pleasant, and that you were satisfied with your room, accommodation, and WiFi. However, I am sincerely sorry to learn about your disappointment with the service quality, particularly your experiences at reception. This is certainly not the standard of service we strive to deliver. Please accept my deepest apologies for the unprofessional handling of your luggage retrieval on the evening of 30 November, as well as for the inconvenience caused by not being informed of the check-out time and being contacted before the actual check-out deadline. Your feedback has been taken very seriously and has been shared directly with the Front Office leadership team for immediate review, coaching, and corrective action. We truly regret the frustration this caused during your stay, and we hope you will allow us another opportunity in the future to provide you with the professional and welcoming service that should complement our facilities. Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Other web-users rate our hotel

  • 1,044 reviews 8.1/10 Location
  • 1,516 reviews 7.7/10 Room
  • 1,396 reviews 8.6/10 Service
  • 43 reviews 9/10 WiFi
  • 762 reviews 9.5/10 Vibe
  • 710 reviews 7.9/10 Cleanliness
  • 683 reviews 8.4/10 Amenities
  • 389 reviews 8.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.