Sofitel Shahd Al Madinah 5 stars

Customer review rating (ALL Rating) 4.5/5 5,337 reviews

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Description

Hotel extras

  • Located 3 minutes away from Al-Masjid An-Nabawi (walking distance)

  • Luxurious rooms & suites with views of the Haram Plaza

  • Family-friendly destination with triple rooms & suites for up to 6 adults

  • Private hotel parking and on-site transportation services

  • Exceptional dining experience at the Arabesque restaurant with global cuisine

Our accommodation(s)

Book this hotel
Room 1

The Classic Room with a twin bed offers a captivating city view. Packed with seamless luxuries for a remarkable stay, it features complimentary high-speed Wi-Fi and an in-room minibar stocked with a selection of complimentary beverages.

  • Views:

    City View

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • 3 pers. max
  • 31 m² / 333 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: City View

A unique room type in Al Madinah, the 33-square-meter Classic Room with triple bed offers a spacious accommodation for the entire family. The city view outside adds an urban charm to the stay whilst a selection of top amenities to enhance your stay.

  • Views:

    City View

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x3

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

The Superior Room provides abundant comfort, perfect for couples seeking serenity with a captivating partial view of Al Masjid Al Nabawi. Amenities include a private elegant bathroom, a modern flat-screen TV, a packed minibar, and a tea/coffee maker.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

The 33-sqm Superior Room is a haven of relaxation with two twin beds and a stunning partial view of the Haram Plaza. From plush bedding and soft linens to a well-appointed ensuite bathroom, every detail is carefully curated to create a comfortable stay.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

With 35 sqm of luxurious space, The king-size bed promises restful sleep, complemented by a city view, private bathroom, flat-screen TV, minibar and tea/coffee maker.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

35 SQM , 376 SQF ,Twin Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini bar with free soft drinks
  • Espresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

35 SQM , 376 SQF ,Partial side view at the Harram Plaza, King Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, 1 King Bed

55 SQM , 592 SQF ,City View, King Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

  • Views:

    City View

Max. number of persons
5
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, King Bed, Partial Haram Plaza View

55 SQM , 592 SQF ,Partial side view at the Haram Plaza, King Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

Max. number of persons
5
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, Twin Bed

55 SQM , 592 SQF ,City View, Twin Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

  • Views:

    City View

Max. number of persons
5
Area
From 55 m² / 592 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, Twin Bed, Partial Haram Plaza View

55 SQM , 592 SQF ,Partial side view at the Haram Plaza, Twin Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

Max. number of persons
5
Area
From 55 m² / 592 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Family Suite, Two Bedrooms

'90 SQM , 968 SQF , 1 king bedroom and One Twin bedrooms ,Living, 2 closets, 2 bathrooms with shower, TV with international channels, telephone, AC, Free WIFI

  • Views:

    City View

Max. number of persons
7
Area
From 90 m² / 968 sq ft

Bedding

Single bed(s) x4

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini bar with free soft drinks
  • Espresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Presidential Suite, Three Bedrooms

120 SQM , 1291 SQF , 1 king bed room and Two Twin bedrooms ,Living, 3 closets, 3 bathrooms with shower, TV with international channels, telephone, AC, Free WIFI.

  • Views:

    City View

Max. number of persons
8
Area
From 120 m² / 1291 sq ft

Bedding

Twin bed(s) x2

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Presidential Suite, Three Bedrooms, Haram Plaza View

120 SQM , 1291 SQF , 1 king bed room and Two Twin bedrooms ,Living, 3 closets, 3 bathrooms with shower, TV with international channels, telephone, AC, Free WIFI

Max. number of persons
8
Area
From 120 m² / 1291 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

450 SQM ,4843 SQF , 1 king bed room , 1 Twin Bed room , Private Reception, Private Dining Room, Office Room

Max. number of persons
4
Area
From 450 m² / 4843 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Hotel location

Sofitel Shahd Al Madinah

King Fahd Road Building 2943, Al Madinah, Abi Obaidah Ibn AL Jarrah
42311 Al Madinah
Saudi Arabia

GPS:24.4720979, 39.611539

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • MED Additional charge
  • PRINCE MOHAMED BEN Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 457 rooms
  • 10 rooms for people with reduced mobility
  • 50 family rooms
  • 100 connecting rooms
  • 457 non-smoking rooms
  • 14 floors

Languages spoken at the hotel

  • Arabic
  • Danish
  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Dutch
  • Polish
  • Russian
  • Swedish

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

2 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Equipements for children

  • Stroller available

Services for children

  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Indoor playground for children
  • Baby bed
  • On site
  • Indoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0.91 m / 3 ft
  • Parking pricing: 35.55 € 150 SAR Per day

Services & equipment

  • Valet parking

Accessibility

  • Accessible parking

Arabesque Restaurant

Arabesque is a sought-after dining venue in Al Madinah, renowned for impeccable international flavors served for breakfast, lunch and dinner. As the sunset comes over the Holy City, Arabesque welcomes you for a memorable Afternoon Tea experience daily.

Cooking style
International
Capacity
400
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Cheque
  • Other

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Arabesque is a sought-after dining venue in Al Madinah, renowned for impeccable international flavors served for breakfast, lunch and dinner. As the sunset comes over the Holy City, Arabesque welcomes you for a memorable Afternoon Tea experience daily.

Shahd Lounge Located at the Hotel Lobby ,offers all kind of soft and hot drinks

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,337 reviews

Customer review rating 4.5/5

Nohail A. Couples - Confirmed reviews ALL

Dear Nohail, Thank you for taking the time to share your positive feedback about our staff services, bed and room. We're glad that our efforts to create a spiritual atmosphere didn't go unnoticed and that you found your stay joyful. We can't wait to welcome you back. Sincerely, Guest Experience

Customer review rating 4.0/5

S M. S. R. Families - Confirmed reviews ALL

Dear Guest, Your satisfaction is our top priority and we're so delighted that you enjoyed the location, buffet, service and room cleanliness. We appreciate your feedback about the restaurant and will work to improve our service. In the meantime, we hope you'll give us another chance to show you what we're truly capable of. Thank you for choosing to stay with us. Sincerely, Guest Experience

Customer review rating 5.0/5

Imran A. A. M. Couples - Confirmed reviews ALL

Dear Imran, We're over the moon to hear that our location and staff exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Hajer A. Families - Confirmed reviews ALL

Dear Hajer, We're over the moon to hear that our location and staff services exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Mohammad S. Families - Confirmed reviews ALL

Dear Mohammad, Thank you for taking the time to express your experience regarding our special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Dear Nohail, Thank you for taking the time to share your positive feedback about our staff services, bed and room. We're glad that our efforts to create a spiritual atmosphere didn't go unnoticed and that you found your stay joyful. We can't wait to welcome you back. Sincerely, Guest Experience

Customer review rating 4.0/5

S M. S. R. Families - Confirmed reviews ALL

We had very good experience throughout the stay, easy access to Masjid Nabawi, very good meal selection (breakfast and dinner buffet), room was very clean and overall service was very good. One thing I wanted to highlight (the reason I scored 8 instead of 10) - during dinner time, they remain very busy entertaining the local VIP guests, who get most of their attentions and general hotel guests don't get that much attention/priority during that time (we experienced same two out of three nights). This is not fair and should be considered as improvement scope for you.

Dear Guest, Your satisfaction is our top priority and we're so delighted that you enjoyed the location, buffet, service and room cleanliness. We appreciate your feedback about the restaurant and will work to improve our service. In the meantime, we hope you'll give us another chance to show you what we're truly capable of. Thank you for choosing to stay with us. Sincerely, Guest Experience

Customer review rating 5.0/5

Imran A. A. M. Couples - Confirmed reviews ALL

Excellent. Everything was above expectation. No issues at all. Staff was also very friendly.

Dear Imran, We're over the moon to hear that our location and staff exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Hajer A. Families - Confirmed reviews ALL

We stayed for a week , very comfy

Dear Hajer, We're over the moon to hear that our location and staff services exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Mohammad S. Families - Confirmed reviews ALL

Comfortable stay, easy access to masjid al nabawi and very nice breakfast

Dear Mohammad, Thank you for taking the time to express your experience regarding our special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Maryam U. K. Families - Confirmed reviews ALL

Very well.. would definitely come again

Dear Maryam, Thank you for taking the time to express your experience regarding our staff service and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Hanan A. Families - Confirmed reviews ALL

Check in/out very smooth. Perfect follow up prior checking in to ensure smooth and quick process. Overall experience is great including food and services.

Dear Hanan, Thank you for taking the time to express your experience regarding our check-in, check-out process, buffet, staff service and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Mohammad H. Families - Confirmed reviews ALL

It was amazing stay in Sofitel. House keeping staffs- Abu Sayed, Ismail and Shariful provided excellent and amazing services. Food quality of the restaurants is excellent. Really love it. Elevators are very small. Although they have lots of elevators. In the prayer time I had to wait for elevators.

Dear Mohammad, Thank you for taking the time to share your positive feedback about our location, beds, buffet quality and housekeeping staff! We appreciate your feedback about the elevators and will work hard to improve it in the future. We hope you will consider giving us another chance to exceed your expectations. Sincerely, Guest Experience

Customer review rating 4.5/5

Sarwat A. Business - Confirmed reviews ALL

Nice staff. Warm welcome. Good food with lots of variety.

Dear Sarwat, Thank you for taking the time to share your positive feedback about our buffet variety and staff service. We're glad that our efforts to create a spiritual atmosphere didn't go unnoticed and that you found your stay joyful. We will share your feedback with Mr. Kareem and Mr. Mostafa. We can't wait to welcome you back. Sincerely, Guest Experience

Customer review rating 4.5/5

Aminu U. Y. Families - Confirmed reviews ALL

Nice staff and know their job

Dear Aminu, We're over the moon to hear that our staff exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Zulayha Y. A. Friends - Confirmed reviews ALL

It was an amazing stay, the food was good and very close to Haram

Dear Zulayha, Thank you for taking the time to express your experience regarding our buffet and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 4.0/5

Raudhah M. S. Families - Confirmed reviews ALL

One of the classic king room (room 435) was slightly small in comparison to the other 2 rooms we were given (room 410, 431). As all 3 are supposed to be 31sqm, it’ll be good for the sizing to be more consistent.

Dear Raudhah, Thank you for bringing this to our attention. We strive to provide top-notch service to all our guests. We appreciate your feedback about the room size and will use it to improve our service going forward. We hope you'll give us another chance to show you the exceptional service we're known for. Sincerely, Guest Experience

Customer review rating 5.0/5

N N. M. Couples - Confirmed reviews ALL

Excellent location, rooms, staff, buffet for both breakfast and lunch...everything was perfect

Dear Guest, We're over the moon to hear that our location, room, buffet and staff, especially Mr. Ashrak exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 4.0/5

Kashan C. Families - Confirmed reviews ALL

The experience was good. Food was amazing.

Dear Kashan, Thank you for taking the time to share your positive feedback about our location and buffet. We're glad that our efforts to create a spiritual atmosphere didn't go unnoticed and that you found your stay joyful. We can't wait to welcome you back. Sincerely, Guest Experience

Customer review rating 5.0/5

Sabiha A. Families - Confirmed reviews ALL

Awesome breakfast, very close to the Haram, comfortable stay, family friendly

Dear Sabiha, Thank you for taking the time to express your experience regarding our breakfast buffet and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Abdul R. Families - Confirmed reviews ALL

The service was expand. We enjoyed our breakfast. Well taken care

Dear Abdul R., Thank you for taking the time to express your experience regarding our breakfast buffet, service and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Mohammad K. A. Families - Confirmed reviews ALL

Fantastic hotel and excellent service

Dear Mohammad, We appreciate the time you took to write this review. We strive to provide a unique and satisfying dining experience for all of our guests, and we apologize for falling short in this instance. We hope you'll give us another chance to impress you in the future. Sincerely, Guest Experience

Customer review rating 5.0/5

Hebat'allah E. Couples - Confirmed reviews ALL

Wonderful staff who are always ensuring you have what you need. Clean room and bathroom. Highly recommend. We’ll be returning.

Dear Hebat'Allah, Thank you for taking the time to share your positive feedback about our location, room and bathroom cleanliness. We're glad that our efforts to create a spiritual atmosphere didn't go unnoticed and that you found your stay joyful. We can't wait to welcome you back. Sincerely, Guest Experience

Customer review rating 5.0/5

Nermine R. Friends - Confirmed reviews ALL

I had an absolutely wonderful stay at this hotel! Everything exceeded my expectations, from the excellent service and warm hospitality to the cleanliness and comfort of the room. The staff were incredibly friendly, helpful, and attentive, always making sure that every detail was taken care of. The location was perfect, and the overall atmosphere made the stay truly enjoyable and relaxing

Dear Nermine, Thank you for taking the time to share your positive feedback about our staff, cleaning service and location. We're glad that our efforts to create a spiritual atmosphere didn't go unnoticed and that you found your stay joyful. We can't wait to welcome you back. Sincerely, Guest Experience

Customer review rating 3.5/5

Zarinah L. Families - Confirmed reviews ALL

All is good except that I told the receptionist 3x to send breakfast for my mom as she is on wheelchair and not convenient for her. At the end none was sent up.

Dear Zarinah, Thank you for taking the time to share your positive feedback about our location! We appreciate your feedback about the breakfast buffet and will work hard to improve it in the future. We hope you will consider giving us another chance to exceed your expectations. Sincerely, Guest Experience

Other web-users rate our hotel

  • 2,813 reviews 9.8/10 Location
  • 3,553 reviews 8.3/10 Room
  • 11,495 reviews 9.6/10 Service
  • 35 reviews 5.7/10 WiFi
  • 1,869 reviews 8.7/10 Cleanliness
  • 1,721 reviews 9.2/10 Food
  • 1,110 reviews 9.1/10 Breakfast
  • 1,052 reviews 6.7/10 Comfort

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