Sofitel Shahd Al Madinah 5 stars

Customer review rating (ALL Rating) 4.5/5 4,964 reviews

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King Fahd Road Building 2943, Al Madinah, Abi Obaidah Ibn AL Jarrah, 42311 Al Madinah, Saudi Arabia

Description

Hotel extras

  • Located 3 minutes away from Al-Masjid An-Nabawi (walking distance)

  • Luxurious rooms & suites with views of the Haram Plaza

  • Family-friendly destination with triple rooms & suites for up to 6 adults

  • Private hotel parking and on-site transportation services

  • Exceptional dining experience at the Arabesque restaurant with global cuisine

Our accommodation(s)

Hotel location

Sofitel Shahd Al Madinah

King Fahd Road Building 2943, Al Madinah, Abi Obaidah Ibn AL Jarrah
42311 Al Madinah
Saudi Arabia

GPS:24.4720979, 39.611539

Telephone
Fax +966 14 829 9999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Arabesque Restaurant

Arabesque is a sought-after dining venue in Al Madinah, renowned for impeccable international flavors served for breakfast, lunch and dinner. As the sunset comes over the Holy City, Arabesque welcomes you for a memorable Afternoon Tea experience daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,964 reviews

Customer review rating 2.0/5

Aamena S. Families - Confirmed reviews ALL

It was a very good location, breakfast 10/10, staff were 10/10. The decor was alittle old and the black accents were abit chest tightening

Dear Aamena, Thank you for taking the time to share your positive feedback about location, staff service and buffet! We appreciate your feedback about décor and will work hard to improve it in the future. We hope you will consider giving us another chance to exceed your expectations. Sincerely, Guest Experience

Customer review rating 4.5/5

Samar M. Families - Confirmed reviews ALL

Rooms are very specious and clean. Staff are very well trained. Customer service very good. Food is excellent but much choices for vegetarian.

Dear Samar, Thank you for your kind words about our room cleanliness, staff service and buffet! We're thrilled to hear that you enjoyed our selection of delicious dishes. We look forward to welcoming you back in the future! Sincerely, Guest Experience

Customer review rating 5.0/5

Saad M. M. Couples - Confirmed reviews ALL

I was amazed about the hall experience with you, starting from the first day of our arrival, the wonderful staff in house keeping (Mr. Mohammad Adliy) and the others with him, the delicious and recognizable variety of food that been served in the restaurant. Thanks for everything.

Dear Saad, Thank you for taking the time to share your experience regarding our special location. We're over the moon to hear that our staff, especially Mr. Mohammad exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 1.5/5

Ashwaqali A. Friends - Confirmed reviews ALL

The rooms were very old .. very small .. dull colors

Dear Ahwaqali, Thank you for bringing this to our attention. We strive to provide top-notch service to all our guests. We appreciate your feedback about room maintenance and will use it to improve our service going forward. We hope you'll give us another chance to show you the exceptional service we're known for. Sincerely, Guest Experience

Customer review rating 3.5/5

Hashem A. Families - Confirmed reviews ALL

Clean hotel and environment

Dear Hashem, Thank you for taking the time to share your experience regarding our special location. We take pride in offering a luxury lifestyle at the doorstep of the Prophet's Mosque, providing you with the opportunity to experience a blend of spiritual atmosphere, comfort, and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Other web-users rate our hotel

  • 2,928 reviews 9.7/10 Location
  • 3,526 reviews 7.7/10 Room
  • 9,652 reviews 9.4/10 Service
  • 45 reviews 4.6/10 WiFi
  • 1,744 reviews 9.1/10 Food
  • 1,737 reviews 8.1/10 Cleanliness
  • 1,181 reviews 9/10 Breakfast
  • 794 reviews 4.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.