Sofitel Shahd Al Madinah 5 stars

Customer review rating (ALL Rating) 4.5/5 4,991 reviews

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Description

Hotel extras

  • Located 3 minutes away from Al-Masjid An-Nabawi (walking distance)

  • Luxurious rooms & suites with views of the Haram Plaza

  • Family-friendly destination with triple rooms & suites for up to 6 adults

  • Private hotel parking and on-site transportation services

  • Exceptional dining experience at the Arabesque restaurant with global cuisine

Our accommodation(s)

Hotel location

Sofitel Shahd Al Madinah

King Fahd Road Building 2943, Al Madinah, Abi Obaidah Ibn AL Jarrah
42311 Al Madinah
Saudi Arabia

GPS:24.4720979, 39.611539

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Arabesque Restaurant

Arabesque is a sought-after dining venue in Al Madinah, renowned for impeccable international flavors served for breakfast, lunch and dinner. As the sunset comes over the Holy City, Arabesque welcomes you for a memorable Afternoon Tea experience daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,991 reviews

Customer review rating 3.5/5

Shamsul B. Couples - Confirmed reviews ALL

Hotel entrance does not represent a 5 starts hotel. Room is small and need to be refurbished.

Dear Shamsul, Thank you for bringing this to our attention. We strive to provide top-notch service to all our guests. We appreciate your feedback about room size and entrance and will use it to improve our service going forward. We hope you'll give us another chance to show you the exceptional service we're known for. Sincerely, Guest Experience

Customer review rating 5.0/5

Farhan G. Families - Confirmed reviews ALL

This is my third time staying at this place.

Dear Farhan, We're over the moon to hear that our staff exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Mafaz A. K. Business - Confirmed reviews ALL

Very nice

Dear Mafaz, Thank you so much for your ideal rating! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to create an exceptional atmosphere, so we're delighted that you appreciated it. We hope to welcome you back soon for another joyful experience. Sincerely, Guest Experience

Customer review rating 5.0/5

Yunis M. Families - Confirmed reviews ALL

super service by the staff. Excellent accommodation and restaurant service.

Dear Yunis, We're over the moon to hear that our restaurant staff exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 2.0/5

Imran B. Couples - Confirmed reviews ALL

Breakfast service was poor. The waiting for eggs was too long and it was the same with receiving tea/coffee. Selection of fresh juices was also limited to only Orange Juice. Room cleaning was good.

Dear Imran, Thank you for taking the time to share your positive feedback about location! We appreciate your feedback about buffet variety and will work hard to improve it in the future. We hope you will consider giving us another chance to exceed your expectations. Sincerely, Guest Experience

Other web-users rate our hotel

  • 2,924 reviews 9.7/10 Location
  • 3,524 reviews 7.7/10 Room
  • 9,691 reviews 9.4/10 Service
  • 45 reviews 4.2/10 WiFi
  • 1,743 reviews 9.1/10 Food
  • 1,734 reviews 8.1/10 Cleanliness
  • 1,178 reviews 9/10 Breakfast
  • 782 reviews 4.8/10 Amenities

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