Sofitel Shahd Al Madinah 5 stars

Customer review rating (ALL Rating) 4.5/5 5,312 reviews

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Description

Hotel extras

  • Located 3 minutes away from Al-Masjid An-Nabawi (walking distance)

  • Luxurious rooms & suites with views of the Haram Plaza

  • Family-friendly destination with triple rooms & suites for up to 6 adults

  • Private hotel parking and on-site transportation services

  • Exceptional dining experience at the Arabesque restaurant with global cuisine

Our accommodation(s)

Book this hotel
Room 1

The Classic Room with a twin bed offers a captivating city view. Packed with seamless luxuries for a remarkable stay, it features complimentary high-speed Wi-Fi and an in-room minibar stocked with a selection of complimentary beverages.

  • Views:

    City View

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • 3 pers. max
  • 31 m² / 333 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: City View

A unique room type in Al Madinah, the 33-square-meter Classic Room with triple bed offers a spacious accommodation for the entire family. The city view outside adds an urban charm to the stay whilst a selection of top amenities to enhance your stay.

  • Views:

    City View

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x3

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

The Superior Room provides abundant comfort, perfect for couples seeking serenity with a captivating partial view of Al Masjid Al Nabawi. Amenities include a private elegant bathroom, a modern flat-screen TV, a packed minibar, and a tea/coffee maker.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

The 33-sqm Superior Room is a haven of relaxation with two twin beds and a stunning partial view of the Haram Plaza. From plush bedding and soft linens to a well-appointed ensuite bathroom, every detail is carefully curated to create a comfortable stay.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

With 35 sqm of luxurious space, The king-size bed promises restful sleep, complemented by a city view, private bathroom, flat-screen TV, minibar and tea/coffee maker.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

35 SQM , 376 SQF ,Twin Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini bar with free soft drinks
  • Espresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

35 SQM , 376 SQF ,Partial side view at the Harram Plaza, King Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, 1 King Bed

55 SQM , 592 SQF ,City View, King Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

  • Views:

    City View

Max. number of persons
5
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, King Bed, Partial Haram Plaza View

55 SQM , 592 SQF ,Partial side view at the Haram Plaza, King Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

Max. number of persons
5
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, Twin Bed

55 SQM , 592 SQF ,City View, Twin Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

  • Views:

    City View

Max. number of persons
5
Area
From 55 m² / 592 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, Twin Bed, Partial Haram Plaza View

55 SQM , 592 SQF ,Partial side view at the Haram Plaza, Twin Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

Max. number of persons
5
Area
From 55 m² / 592 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Family Suite, Two Bedrooms

'90 SQM , 968 SQF , 1 king bedroom and One Twin bedrooms ,Living, 2 closets, 2 bathrooms with shower, TV with international channels, telephone, AC, Free WIFI

  • Views:

    City View

Max. number of persons
7
Area
From 90 m² / 968 sq ft

Bedding

Single bed(s) x4

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini bar with free soft drinks
  • Espresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Presidential Suite, Three Bedrooms

120 SQM , 1291 SQF , 1 king bed room and Two Twin bedrooms ,Living, 3 closets, 3 bathrooms with shower, TV with international channels, telephone, AC, Free WIFI.

  • Views:

    City View

Max. number of persons
8
Area
From 120 m² / 1291 sq ft

Bedding

Twin bed(s) x2

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Presidential Suite, Three Bedrooms, Haram Plaza View

120 SQM , 1291 SQF , 1 king bed room and Two Twin bedrooms ,Living, 3 closets, 3 bathrooms with shower, TV with international channels, telephone, AC, Free WIFI

Max. number of persons
8
Area
From 120 m² / 1291 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

450 SQM ,4843 SQF , 1 king bed room , 1 Twin Bed room , Private Reception, Private Dining Room, Office Room

Max. number of persons
4
Area
From 450 m² / 4843 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Hotel location

Sofitel Shahd Al Madinah

King Fahd Road Building 2943, Al Madinah, Abi Obaidah Ibn AL Jarrah
42311 Al Madinah
Saudi Arabia

GPS:24.4720979, 39.611539

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • MED Additional charge
  • PRINCE MOHAMED BEN Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 457 rooms
  • 10 rooms for people with reduced mobility
  • 50 family rooms
  • 100 connecting rooms
  • 457 non-smoking rooms
  • 14 floors

Languages spoken at the hotel

  • Arabic
  • Danish
  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Dutch
  • Polish
  • Russian
  • Swedish

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

2 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Equipements for children

  • Stroller available

Services for children

  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Indoor playground for children
  • Baby bed
  • On site
  • Indoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0.91 m / 3 ft
  • Parking pricing: 35.75 € 150 SAR Per day

Services & equipment

  • Valet parking

Accessibility

  • Accessible parking

Arabesque Restaurant

Arabesque is a sought-after dining venue in Al Madinah, renowned for impeccable international flavors served for breakfast, lunch and dinner. As the sunset comes over the Holy City, Arabesque welcomes you for a memorable Afternoon Tea experience daily.

Cooking style
International
Capacity
400
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Cheque
  • Other

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Arabesque is a sought-after dining venue in Al Madinah, renowned for impeccable international flavors served for breakfast, lunch and dinner. As the sunset comes over the Holy City, Arabesque welcomes you for a memorable Afternoon Tea experience daily.

Shahd Lounge Located at the Hotel Lobby ,offers all kind of soft and hot drinks

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,312 reviews

Customer review rating 5.0/5

Samer M. Families - Confirmed reviews ALL

Dear Samer, thank you for sharing your recent experience with us. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Ms. Raha Hendi and Mr. Ahmed Eriba as they continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. It was our privilege to have the chance to serve you. We look forward to your upcoming stay. Sincerely, Guest Experience

Customer review rating 5.0/5

Meshal A. Families - Confirmed reviews ALL

Dear Meshal, We appreciate the time you took to write this review. We strive to provide a unique and satisfying dining experience for all of our guests, and we apologize for falling short in this instance. We hope you'll give us another chance to impress you in the future. Sincerely, Guest Experience

Customer review rating 3.5/5

Sajid U. R. Couples - Confirmed reviews ALL

Dear Sajid, Thank you for taking the time to express your experience regarding our special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 4.5/5

Razia A. Couples - Confirmed reviews ALL

Dear Razia, Your satisfaction is our top priority and we're so delighted that you enjoyed the staff service, breakfast buffet, location and room view. We appreciate your feedback and will work to improve our service. In the meantime, we hope you'll give us another chance to show you what we're truly capable of. Thank you for choosing to stay with us. Sincerely, Guest Experience

Customer review rating 1.0/5

Lalla A. M. Couples - Confirmed reviews ALL

Dear Lalla, We appreciate the time you took to write this review. We strive to provide a unique and satisfying dining experience for all of our guests, and we apologize for falling short in this instance. We hope you'll give us another chance to impress you in the future. Sincerely, Guest Experience

Dear Razia, Your satisfaction is our top priority and we're so delighted that you enjoyed the staff service, breakfast buffet, location and room view. We appreciate your feedback and will work to improve our service. In the meantime, we hope you'll give us another chance to show you what we're truly capable of. Thank you for choosing to stay with us. Sincerely, Guest Experience

Customer review rating 1.0/5

Lalla A. M. Couples - Confirmed reviews ALL

Bad expérience, no gluten free at the menu, and no effort to make it available...

Dear Lalla, We appreciate the time you took to write this review. We strive to provide a unique and satisfying dining experience for all of our guests, and we apologize for falling short in this instance. We hope you'll give us another chance to impress you in the future. Sincerely, Guest Experience

Customer review rating 4.5/5

Amal A. Friends - Confirmed reviews ALL

Professional and pleasant staff Thank you fatamah and anas

Dear Amal, We're over the moon to hear that our location and staff service, especially Ms. Fatamah and Mr. Anas exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 4.5/5

Irfan S. Couples - Confirmed reviews ALL

Had few issues was resolved by Raha. Came for honeymoon great room upgrade as platinum member and complimentary breakfast. Could improved executive lounge timings and food availability

Dear Irfan, We pride ourselves on delivering exceptional service, and we're delighted to hear that our staff were able to make your stay a truly special one. We will deliver your kind words to Ms. Raha personally to let them know how their service got noticed. We will take your comment into consideration. Can't wait for your next stay. Sincerely, Guest Experience

Customer review rating 5.0/5

Ghulam M. Families - Confirmed reviews ALL

Everything was excellent

Dear Ghulam, Thank you for taking the time to express your experience regarding our special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Irfan A. Families - Confirmed reviews ALL

Was a fantastic service by the hotel team and the gentlemen at the reception. The service was fantastic throughout our stay and also the gentlemen at the hotel lobby who checked us in was fantastic. We were very happy with the service and will most likely be returning when we do visit Madinah again.

Dear Irfan, We appreciate the time you took to write this review. We strive to provide a unique and satisfying dining experience for all of our guests, and we apologize for falling short in this instance. We hope you'll give us another chance to impress you in the future. Sincerely, Guest Experience

Customer review rating 3.0/5

Mohamed N. Families - Confirmed reviews ALL

I booked a room with a partial view of the Haram, expecting a pleasant and memorable stay. Unfortunately, the actual view did not meet my expectations. The hotel appears to have two sections, a front-facing section and a rear section. Unfortunately, my room was located in the rear section, where the view was predominantly of the back street, rather than the partial Haram view I had anticipated. While I understand that room views may vary, I believe greater transparency regarding room locations and actual views is essential to ensure that guests receive what they expect when booking. I hope the hotel management will take this feedback into consideration and improve the accuracy of room descriptions and the allocation of rooms with Haram views. Thank you for your attention to this matter.

Dear Mohamed, We take all feedback seriously and appreciate the time you took to share your experience. While we can't provide a Haram view for everyone, we'll do our best to find a solution that works for you. We hope you can still enjoy all the other amazing amenities our hotel has to offer. We hope you'll consider staying with us again in the future so we can provide you with better service. Sincerely, Guest Experience

Customer review rating 5.0/5

Shahid H. Families - Confirmed reviews ALL

Very nice and pleasant experience very convenient to the masjid nabwi and plenty of breakfast options.

Dear Shahid, Thank you for taking the time to express your experience regarding our breakfast buffet and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Ahsan S. Families - Confirmed reviews ALL

Have the pleasure of staying with this team for the 2nd time bcz of the brilliant team from check in to check out, each team do their best to make the stay comfortable and hassle free. They specifically arranged anniversary package during our stay there and fully coordinated everything step by step, recommend this place to everyone looking for an ideal stay in madinah

Dear Ahsan, thank you for sharing your recent experience with us. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Mr. Abdullah and Ms. Sarah as he/she continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. It was our privilege to have the chance to serve you. We look forward to your upcoming stay. Sincerely, Guest Experience

Customer review rating 4.5/5

Marwa A. Solo - Confirmed reviews ALL

I highly recommend the Sofitel Madinah to anyone looking for a premium, stress-free stay right at the doorstep of the Haram. I would definitely stay here again on my next visit. The rooms were clean, elegantly designed, and offered a peaceful, comfortable sanctuary after a long day. The beds were up to the classic Sofitel luxury standard, ensuring a great night's sleep. The service throughout my stay was prompt and professional. While the main buffet was good, the real standout for me was the room service. It was fresh, flavourful, and actually outshined the buffet options. It was the perfect, relaxing way to enjoy a high-quality meal right in the comfort of the room after returning from the Haram.

Chère Marwa, Nous vous remercions d'avoir pris le temps de partager votre expérience concernant la propreté de nos chambres et notre emplacement privilégié. En tant qu'établissement de luxe situé aux portes de la Mosquée du Prophète, nous avons à cœur de vous offrir une expérience alliant atmosphère spirituelle, confort et sérénité. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. Cordialement, Service Expérience Client

Customer review rating 5.0/5

Nour M. Couples - Confirmed reviews ALL

Fantastic

Dear Nour, Thank you for taking the time to rate our hotel with a perfect score! We are thrilled to hear that you enjoyed your stay with us and that our hotel atmosphere met all your expectations. We strive to create an unforgettable experience for all our guests, and we're delighted to hear that we hit the mark with you. Thank you again for your review and for choosing our hotel. We look forward to welcoming you back in the future. Sincerely, Guest Experience

Customer review rating 5.0/5

Ahmed S. Families - Confirmed reviews ALL

Best Hotel in Madinah

Dear Ahmed, We appreciate the time you took to write this review. We strive to provide a unique and satisfying dining experience for all of our guests, and we apologize for falling short in this instance. We hope you'll give us another chance to impress you in the future. Sincerely, Guest Experience

Customer review rating 4.0/5

Zakaria T. Families - Confirmed reviews ALL

Rooms are good. Cleaning staff are very helpful and always checking if we needed anything, location is very good within few steps to the haram courtyard. Issue with the hotel is the lifts, you can find yourself waiting awhile and then a lift turns up full of people. They should find a solution by separating foors being served by lift so that it's not going all the way up on every occasion. Reception staff also difficult to get to as they're understaffed and busy. Overall good option, buffet Lunch and Dinner are 10/10. Servers in restaurant are very attentive special thanks to Shahria for his hard work.

Dear Zakaria, Thank you for taking the time to share your positive feedback about the location, room, buffet and cleaning service! We appreciate your feedback about the elevators and reception staff, we will work hard to improve it in the future. We hope you will consider giving us another chance to exceed your expectations. Sincerely, Guest Experience

Customer review rating 5.0/5

Mohammad I. S. Families - Confirmed reviews ALL

Boom!

Dear Mohammad, Thank you for taking the time to rate our hotel with a perfect score! We are thrilled to hear that you enjoyed your stay with us and that our hotel atmosphere met all your expectations. We strive to create an unforgettable experience for all our guests, and we're delighted to hear that we hit the mark with you. Thank you again for your review and for choosing our hotel. We look forward to welcoming you back in the future. Sincerely, Guest Experience

Customer review rating 4.0/5

Mehmet A. E. Families - Confirmed reviews ALL

We had a pleasant stay at Sofitel Shahd Al Madinah. Its location makes it easy to reach Masjid Al Nabawi, the rooms were comfortable, and the staff were courteous throughout our visit. One suggestion for improvement: please consider allowing children in the hotel’s own masjid. Bringing young children into Masjid Al Nabawi is already heavily restricted, so for families the hotel’s masjid is one of the few places where both parents can pray in congregation. During this stay, my wife was asked to leave the hotel’s masjid because our child was with her. This was disappointing, especially because it was not the case when we stayed here last year. A family-friendly policy, or even a designated area for parents with children, would make a big difference for the many families who choose this hotel. Apart from this, we enjoyed our stay and would consider coming back.

Dear Mehmet, Thank you for taking the time to express your experience regarding our special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We will take your comment into our consideration. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 4.5/5

Majid S. Families - Confirmed reviews ALL

Overall very good experience

Dear Majid, We're delighted that you found our hotel's location to be convenient and enjoyable. We chose this location to make sure that our guests have everything they need for a comfortable and memorable stay. We hope to have the pleasure of welcoming you back soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Walid R. E. Families - Confirmed reviews ALL

Very helpful staff , make our experience in Madinah very comfortable . Thank you all

Dear Walid, We're over the moon to hear that our staff exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 2.0/5

Nazrul H. Families - Confirmed reviews ALL

Disappointing

Dear Nazrul, Thank you for bringing this to our attention. We strive to provide top-notch service to all our guests. We appreciate your feedback about the room size, maintenance, reservation, buffet and complimentary service, we will use it to improve our service going forward. We hope you'll give us another chance to show you the exceptional service we're known for. Sincerely, Guest Experience

Customer review rating 3.5/5

Wassim G. Couples - Confirmed reviews ALL

My room was very tight not much room to move , I was with my wife only , staff were amazing , lifts were extremely slow and barely fit 4 adults while they took a long time to arrive ,

Dear Wassim, Your satisfaction is our top priority and we're so delighted that you enjoyed the location and staff service. We will pass your feedback to Mr. Anas personally to keep up the amazing work. We appreciate your feedback about the elevators and room size, we will work to improve our service. In the meantime, we hope you'll give us another chance to show you what we're truly capable of. Thank you for choosing to stay with us. Sincerely, Guest Experience

Customer review rating 5.0/5

Shabir N. Families - Confirmed reviews ALL

Amazing from the staff to the location and facilities

Dear Shabir, Thank you for taking the time to express your experience regarding our special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Other web-users rate our hotel

  • 2,813 reviews 9.8/10 Location
  • 3,552 reviews 8.3/10 Room
  • 11,872 reviews 9.6/10 Service
  • 37 reviews 5.1/10 WiFi
  • 1,890 reviews 8.8/10 Cleanliness
  • 1,731 reviews 9.2/10 Food
  • 1,202 reviews 8.6/10 Vibe
  • 1,072 reviews 9.1/10 Breakfast

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