Sofitel Shahd Al Madinah 5 stars

Customer review rating (ALL Rating) 4.5/5 5,030 reviews

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King Fahd Road Building 2943, Al Madinah, Abi Obaidah Ibn AL Jarrah, 42311 Al Madinah, Saudi Arabia

Description

Hotel extras

  • Located 3 minutes away from Al-Masjid An-Nabawi (walking distance)

  • Luxurious rooms & suites with views of the Haram Plaza

  • Family-friendly destination with triple rooms & suites for up to 6 adults

  • Private hotel parking and on-site transportation services

  • Exceptional dining experience at the Arabesque restaurant with global cuisine

Our accommodation(s)

Hotel location

Sofitel Shahd Al Madinah

King Fahd Road Building 2943, Al Madinah, Abi Obaidah Ibn AL Jarrah
42311 Al Madinah
Saudi Arabia

GPS:24.4720979, 39.611539

Telephone
Fax +966 14 829 9999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Arabesque Restaurant

Arabesque is a sought-after dining venue in Al Madinah, renowned for impeccable international flavors served for breakfast, lunch and dinner. As the sunset comes over the Holy City, Arabesque welcomes you for a memorable Afternoon Tea experience daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,030 reviews

Customer review rating 5.0/5

Yahya Z. Couples - Confirmed reviews ALL

Really kind and helpful staff amazing experience and the best place to stay in medina

Dear Yahya, We're over the moon to hear that our staff exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 4.0/5

Miuhammad F. Couples - Confirmed reviews ALL

Experience was very good.

Dear Miuhammad, Thank you for taking the time to share your experience regarding our staff service and special location. We take pride in offering a luxury lifestyle at the doorstep of the Prophet's Mosque, providing you with the opportunity to experience a blend of spiritual atmosphere, comfort, and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 3.0/5

Adel K. Families - Confirmed reviews ALL

The building is prepared for Sofitel , toiled are wrong designed hot water takes time , but good location and staff are amazing

Dear Adel, Thank you for taking the time to share your experience regarding our staff service and special location. We appreciate your feedback about toilet and will work hard to improve it in the future. We hope you will consider giving us another chance to exceed your expectations. Sincerely, Guest Experience

Customer review rating 3.0/5

Imran I. Families - Confirmed reviews ALL

female reception staff are a bit arrogant and dont even greet you.

Dear Imran, Thank you for bringing this to our attention. We strive to provide top-notch service to all our guests. We appreciate your feedback about reception staff and will use it to improve our service going forward. We hope you'll give us another chance to show you the exceptional service we're known for. Sincerely, Guest Experience

Customer review rating 4.5/5

Mane A. Families - Confirmed reviews ALL

As a family and All accor diamond member, we enjoyed our stay.

Dear Mane, Thank you for taking the time to share your experience regarding our special location. We take pride in offering a luxury lifestyle at the doorstep of the Prophet's Mosque, providing you with the opportunity to experience a blend of spiritual atmosphere, comfort, and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Other web-users rate our hotel

  • 2,927 reviews 9.7/10 Location
  • 3,500 reviews 7.8/10 Room
  • 9,750 reviews 9.5/10 Service
  • 43 reviews 4.5/10 WiFi
  • 1,756 reviews 9.2/10 Food
  • 1,727 reviews 8.3/10 Cleanliness
  • 1,169 reviews 9/10 Breakfast
  • 776 reviews 4.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.