Novotel Madinah

Name: Novotel Madinah - ALL
Address: King Faisal Road, Al Manakhah District 2110, MADINAH, 42311, SA
Telephone: +966145135600
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 287 reviews

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King Faisal Road, Al Manakhah District 2110, 42311 MADINAH, Saudi Arabia

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Novotel Madinah

Hotel that makes every moment matter

Just 120 meters from Al-Masjid an-Nabawi, Novotel Madinah is a calm, modern base for pilgrimage and everyday discovery. The hotel offers 394 thoughtfully designed rooms, including 100 connecting rooms for families and groups. Enjoy international buffets at Trio and FoodSquare, coffee moments at Studio Café and the privacy of Al Bustan Lounge, and free high-speed Wi-Fi.

In Al Madinah Al Munawwarah, spiritual landmarks and local stories are close at hand. From Novotel Madinah, Al-Masjid an-Nabawi is a 2-minute walk away, with Quba Mosque around 20 minutes by car and Qiblatain Mosque and Mount Uhud around 15 minutes.

Experience Madinah through fresh eyes with Novotel Madinah. Your time, your way.

Mr Ahmed YOUNES, Hotel Management

Hotel extras

Just 120 meters from Al-Masjid an-Nabawi
Modern designer rooms with smart controls, LED TV and rain shower
100 connecting rooms, ideal for families and groups
Al Bustan Lounge with exclusive services
City or courtyard views for a calmer stay

Our accommodation(s)

Room

Standard Room with 2 Single beds and sofa bed

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Single bed(s)
Views: Courtyard View

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Room

Deluxe room city view with queen bed with Single Sofa Bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
Views: City View
Accessible room

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Room

Deluxe Room with KING BED And sofa bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View

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Room

Deluxe Room with Twin bed and sofa bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Twin bed(s) and 1 x Single sofa bed(s)
Views: City View

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Room

Superior Room with Twin beds and sofa bed

3 pers. max
43 m² / 462 sq ft

Bedding 2 x Single bed(s) and 1 x Single sofa bed(s)
Views: City View

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Suite

Executive Suite with 1 kingsize bed and sofa bed

3 pers. max
53 m² / 570 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View

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Suite

Presidential Suite with 1 kingsize bed

3 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Deluxe room city view with queen bed with Single Sofa Bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Novotel Madinah

King Faisal Road, Al Manakhah District 2110
42311 MADINAH
Saudi Arabia

GPS:24.47091, 39.60348

+966 14 513 5600

HARAMAIN TRAIN

Railway station

Access: 1 km / 0.62 mi 5 min walk / 2 min drive

Shuttle

Shuttle scheduled

Hotel services

Check-in from 04:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property

Trio

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Currently unavailable

Trio is your go-to international buffet with live cooking stations and thoughtful storytelling, including a dedicated Sunnah corner. Settle in, share, and take your time from breakfast to dinner.

Al Bustan Lounge

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Step into Al Bustan Lounge for a quieter pace. A private space for VIP moments, with light snacks and refreshing beverages, plus a little room to unwind, connect or plan the day ahead.

CAFÉ

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Currently unavailable

Studio Café is your lobby stop for specialty coffee, tea moments and light bites. Grab a pastry on the go or settle in for a relaxed break, with fresh flavors served all day.

Meetings & Events

Non contractual photo

Number of Meeting Room: 4
Surface of the largest room: 40 m² / 430.556 sq ft
Maximum seats capacity: 18
Maximum capacity for banquets: 6

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 287 reviews

Mortadha A. Solo - 7/25/2026 Confirmed reviews ALL

Dear Mortadha, Thank you for your excellent review. We are especially pleased that our reception team stood out for being helpful and supportive throughout your stay. Their role is to make every arrival, request, and departure feel effortless, so your recognition means a great deal to them. We appreciate your 90/100 rating and hope your next visit will be an even more complete 100/100 experience. Novotel Madinah Team

Rahida A. Families - 7/24/2026 Confirmed reviews ALL

Dear Rahida, Thank you for sharing your experience with us. We are pleased that your overall stay was good, but we are genuinely sorry that repeated calls asking you to vacate the room disrupted your departure. Once a 2:00 p.m. check-out had been confirmed, that arrangement should have been clearly recorded and respected by every team involved. Receiving multiple calls from noon onwards was unnecessary and understandably frustrating. Your feedback has been shared with our front office and housekeeping teams so that late check-out information is communicated consistently and guests are not contacted repeatedly. We appreciate your honesty and hope to welcome you back for a much smoother experience. Novotel Madinah Team

Hassan S. Solo - 7/23/2026 Confirmed reviews ALL

Dear Hassan S., Thank you for your wonderful 100/100 review. We are delighted that Jahidul and the entire team made your stay feel so welcoming, accommodating, and friendly. Your personal recognition of Jahidul will be proudly shared with him, as feedback like yours is one of the most meaningful rewards for our colleagues. Knowing that you plan to stay with us again, inshaAllah, is a tremendous compliment. We look forward to welcoming you back to Novotel Madinah. Novotel Madinah Team

Sarwar M. M. Families - 7/20/2026 Confirmed reviews ALL

Dear Sarwar, Thank you for sharing your thoughtful feedback. We are pleased that you enjoyed a comfortable stay and found the food excellent. We also fully understand your suggestion regarding an electric cart service to the nearest gate of Al-Masjid an-Nabawi, particularly for elderly guests, families, and anyone who may find the walk challenging. We regret that this facility was not available during your visit, and your practical recommendation has been shared with the hotel management for consideration as we continue improving accessibility and convenience. We appreciate your honest review and hope to welcome you back for an even more seamless stay. Novotel Madinah Team

Fatima J. I. Families - 7/20/2026 Confirmed reviews ALL

Dear Mrs. Fatima, Thank you for your wonderful 10/10 review and for sharing such a thoughtful account of your family’s stay. We are delighted that the exceptional cleanliness, friendly and helpful staff, enjoyable breakfast, and convenient walk to Al-Masjid an-Nabawi made your visit so memorable. It is especially rewarding to know that your family loved the hotel and that you are planning to return on your next trip, inshaAllah. We are sorry that construction noise outside the window disturbed the otherwise excellent experience. Your comment has been noted, and on a future visit our team will do its best to assist with a quieter room location, subject to availability. We look forward to welcoming you and your family back to Novotel Madinah. Novotel Madinah Team

Web-users rating

Other web-users rate our hotel

164 reviews 7.9/10 Location
168 reviews 9.2/10 Room
546 reviews 9.4/10 Service
10 reviews 7.1/10 WiFi
165 reviews 9.8/10 Vibe
134 reviews 9.7/10 Cleanliness
126 reviews 9.5/10 Food
115 reviews 8.3/10 Breakfast

14 reviews 8.1/10 Location
15 reviews 9.3/10 Room
34 reviews 8.4/10 Service
14 reviews 9.8/10 Vibe
11 reviews 9.7/10 Cleanliness
7 reviews 8.2/10 Comfort
7 reviews 7.6/10 Breakfast

15 reviews 8.2/10 Location
13 reviews 8.9/10 Room
22 reviews 9.3/10 Service
10 reviews 9/10 Cleanliness
7 reviews 9.8/10 Vibe
7 reviews 7.8/10 Comfort
5 reviews 9.6/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Novotel Madinah offers a variety of accommodations to suit your needs:

Standard Room with 2 Single beds and sofa bed
Deluxe room city view with queen bed with Single Sofa Bed
Deluxe Room with King Bed and sofa bed
Deluxe Room with Twin bed and sofa bed
Superior Room with Twin beds and sofa bed
Executive Suite with 1 kingsize bed and sofa bed
Presidential Suite with 1 kingsize bed

We also provide 100 connecting rooms, ideal for families and groups.

What services and amenities are available?

At Novotel Madinah, we provide a range of amenities to enhance your stay:

Free high-speed Wi-Fi
Private indoor parking for an additional fee
Buffet breakfast at Trio for an additional charge
Air conditioning
Satellite/cable color TV
Wheelchair accessible facilities
Restaurants: Trio, FoodSquare, and Al Bustan Lounge
Studio Café
Concierge and Porter services
Laundry and dry cleaning services for an additional fee
Business center and 4 meeting rooms

What dining options are available?

Novotel Madinah invites you to enjoy several dining options:

Trio: International buffet with live cooking stations and a dedicated Sunnah corner, serving breakfast to dinner.
Al Bustan Lounge: A private space offering light snacks and refreshing beverages.
Studio Café: Our lobby stop for specialty coffee, tea, and light bites served all day.
FoodSquare: International buffet options.

We accommodate various dietary needs with children's, gluten-free, halal, and vegetarian menus.

What are the check-in and check-out times?

At Novotel Madinah, check-in is from 04:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Madinah regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

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Novotel Madinah

Description

Hotel extras

Our accommodation(s)

Standard Room with 2 Single beds and sofa bed

Deluxe room city view with queen bed with Single Sofa Bed

Executive Suite with 1 kingsize bed and sofa bed

Presidential Suite with 1 kingsize bed

Deluxe room city view with queen bed with Single Sofa Bed

Hotel location

Access and transport

Hotel services

Trio

Al Bustan Lounge

Breakfast

Meetings & Events

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

Our other establishments nearby