Novotel Madinah

Customer review rating (ALL Rating) 4.3/5 24 reviews

Novotel Madinah - Image 1
Novotel Madinah - Image 2
Novotel Madinah - Image 3
Novotel Madinah - Image 4

Description

Hotel extras

  • Just 120 meters from Al-Masjid an-Nabawi

  • Modern designer rooms with smart controls, LED TV and rain shower

  • 100 connecting rooms, ideal for families and groups

  • Al Bustan Lounge with exclusive services

  • City or courtyard views for a calmer stay

Our accommodation(s)

Hotel location

Novotel Madinah

King Faisal Road, Al Manakhah District 2110
42311 MADINAH
Saudi Arabia

GPS:24.47091, 39.60348

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  24 reviews

Customer review rating 3.0/5

Am Families - Confirmed reviews ALL

Overall is good. Housekeeping didn’t clean the room for two days despite several calls. Breakfast options are limited. Room service menu is limited.

Customer review rating 4.5/5

Sajid G. Business - Confirmed reviews ALL

Novotel Madinah is a new hotel. The rooms are spacious and clean. Good variety at breakfast. And fantastic service from all the staff.

Customer review rating 3.5/5

Hameed K. Friends - Confirmed reviews ALL

The hotel is new and well-organized. However, there is one short-coming that happened : Delay in Check-in process, as we had to wait after 4:30 PM to get in despite our call and pre-notification that we requested check-in at 2:00 PM. My booking was for Two Superior Rooms, but surprisingly, we were given one Superior Room and the second was a Standard Room in spite of repetitive reminders upon check-in that the booking is for Two Superior Rooms. We had to go down again to the reception to request change of the Standard room to match the confirmed booking of a Superior Room. That was a surprising disappointment as such mistake should not happen in a new reputable hotel, as this happened with the attendance of The Hotel Supervising Team. Overall, it was a reasonably comfortable stay, but customer service needs to be reviewed and amended to avoid any possible shortcomings. Thank You Very Much Kindly accept my sincere regards 🙏

Very nice and the hotel is recently renovated, most of the guests are from GCC , clean and receptionist are polite and cooperative

Customer review rating 5.0/5

Saeed A. K. Families - Confirmed reviews ALL

Thank you every thing, and special thanks to Mr. Yousef from the front desk

Other web-users rate our hotel

  • 54 reviews 6.8/10 Location
  • 47 reviews 8.3/10 Room
  • 141 reviews 9/10 Service
  • 5 reviews 6.2/10 WiFi
  • 48 reviews 9.8/10 Vibe
  • 42 reviews 9.5/10 Cleanliness
  • 30 reviews 8.2/10 Breakfast
  • 23 reviews 9.4/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Madinah