Pullman Zamzam Madina

Pullman Zamzam Madina 5 stars

Customer review rating (ALL Rating) 4.3/5 4,935 reviews

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Hotel extras

  • View of Prophet Muhammad (PBUH) Mosque & Green Dome, Uhud Mountain, and Al Baqih Cemetery

  • Family Rooms & Suites

  • Free Wi-Fi

  • Paid In-door Car Parking

  • Shuttle Bus towards Ladies' Gate of Prophet Mohamed (PBUH)'s Mosque

ALLSAFE approved hotel

Hotel location

Pullman Zamzam Madina

2944 Amr bin AlJmoh Street, North Zone, Central Madina, PO Box 40233
6150 42311 Al Madinah Al Munawarah
Saudi Arabia

GPS:24.464222, 39.611139

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,935 reviews

TripAdvisor Rating  4.5/5  985 reviews

Good to stay

Customer review rating 5.0/5

Md R. I. Families - Confirmed reviews ALL

Good

Dear Mr I., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located but had problems with the room service

Customer review rating 3.5/5

Joynal Families - Confirmed reviews ALL

Everyone was very nice apart from the room service team option 5 on the room phone I called to get a plate and spoon but was forgotten about got told 20 minutes but waited over an hour and 5 phone calls later got my plate and spoon apart from that the people at the reception where really helpful

Dear Mr.Mohammed , We thank you for your confidence in the choice of our hotel, we are happy that our proximity to the Prophet's Mosque has won your satisfaction as we choose this site specifically to enjoy a unique spiritual experience. we would like to inform you that we will make sure that your complaints and suggestions will be forwarded to the competent departments and addressed right away . We look forward to your next visit to Madina Sincerely,

Good stay

Customer review rating 4.5/5

Mordhi Families - Confirmed reviews ALL

Very good stay, hugely appreciate all the support

Dear Mr Mordhi , We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great

Customer review rating 5.0/5

Saadullah C. Families - Confirmed reviews ALL

1 amazing check in and out 2 good food 3 friendly staff 4 good location

Dear Saadullah C., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good place but overrated for the price paid

Customer review rating 3.0/5

Mr Families - Confirmed reviews ALL

Clean rooms. Good location but customer service can be better and accommodating to the requests . Not sure if I will stay there again

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Pullman Zamzam Madina. We are extremely sorry to learn that your experience was not exactly what you would have preferred. We thank you however for the constructive feedback that will certainly help the team in improving the quality of our services. Please rest assured that we are taking the appropriate measures to address the issues kindly shared with us. We hope that this experience has not affected your overall impression of our hotel and you will still give us the chance to serve you better in the future Once again, my most sincere apologies. Regards,

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Other web-users rate our hotel

  • 2,774 reviews 8.8/10 Location
  • 3,253 reviews 7.1/10 Room
  • 5,068 reviews 8.4/10 Service
  • 85 reviews 7.8/10 WiFi
  • 1,487 reviews 7/10 Cleanliness
  • 1,335 reviews 6.4/10 Comfort
  • 913 reviews 6.3/10 Breakfast
  • 9 reviews 10/10 Bar

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