Pullman Zamzam Madina 5 stars

Customer review rating (ALL Rating) 4.4/5 6,671 reviews

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Hotel extras

  • View of Prophet Muhammad (PBUH) Mosque & Green Dome, Uhud Mountain, and Al Baqih Cemetery

  • Family Rooms & Suites

  • Free Wi-Fi

  • Paid In-door Car Parking

  • Shuttle Bus towards Ladies' Gate of Prophet Mohamed (PBUH)'s Mosque

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Pullman Zamzam Madina

2944 Amr bin AlJmoh Street, North Zone, Central Madina, PO Box 40233
6150 42311 Al Madinah Al Munawarah
Saudi Arabia

GPS:24.464222, 39.611139

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  6,671 reviews

TripAdvisor Rating  4.5/5  1,657 reviews

Certificate of excellence 2023

Polite, respectful and helpful.

TripAdvisor rating 5.0/5

Mustafa I TripAdvisor review

I can honestly say that my experience was uplifted by worker Ali Bakhsh. He has incredible manners and good work ethic. He is clearly going above and beyond to make sure guests at the hotel are happy. I can see Ali progressing to a better role at the hotel definitely instead of some of the egotistical cowboys who work here. Also seba, from the managers desk was absolutely amazing. Polite and respectful. She is an asset to the hotel and they should definitely reward her for her good work.

Great location and good customer service

Customer review rating 4.5/5

Aslam M. Friends - Confirmed reviews ALL

2 day weekend with friends. Alhamdulillah amazing service, good restaurant and very helpful staff

Dear Mr. Aslam, Thank you for taking time to share your experience with us. We are delighted to hear that the staff service, restaurant, service and our hotel's prime location near Al-Masjid an-Nabawi made your stay truly special. Our location, just a few minutes from Haram, was chosen specifically to ensure our guests have the most convenient and spiritually enriching experience possible during their visit to this sacred destination. It was our privilege to have you. We look forward to welcoming you back to Pullman Zamzam during your next visit to the City of Prophet Mohamed (PBUH). When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Pullman Zamzam Madina

Well located

Customer review rating 2.5/5

Tee Solo - Confirmed reviews ALL

I didn't really enjoy mu stay here.The room and corridor had a strange smell .There was no chair in the room and the decor was quite dated.However on my last day a foot bed was brought in.

Dear Valued Guest, Thank you for sharing your honest experience with us. We are glad to know that our location has met your satisfaction. However, we apologize for any inconvenience regarding the smell and room amenities. Your feedback is valuable, and we will take it into immediate action for further investigation. We appreciate you taking the time to provide your feedback, as it will help us improve our services for all our guests. We hope to have the opportunity to welcome you back for an even better experience. Warm regards, Pullman Zamzam Madina

Great location and excellent service

Customer review rating 5.0/5

Mohamed K. H. Couples - Confirmed reviews ALL

The entire team is well trained and polite. The location of the hotel is like 2-3 mins walling distance from Masjid al Nabawi. The breakfast could be improved with offering more options.

Dear Mr. Mohamed, Thank you for sharing your honest experience with us. We are glad to know that our location and service made your stay a truly remarkable one. Regarding the comments you made about the buffet variety, please rest assured that we have taken immediate action to avoid any future occurrence. We appreciate your understanding, and we hope to welcome you again to provide you with better service. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Pullman Zamzam Madina

Great location

Customer review rating 4.5/5

Ahmed M. Families - Confirmed reviews ALL

Great location as it is closed to haram Cooperative staff Fast response from all disciplines Thanks to Mr.Ahmed Omar ( reception staff) All reception staff for fast response and rapid actions Restaurant staff Housekeeping Hotel workers / porters for supporting my mother all the time

Dear Mr. Ahmed, Thank you for sharing your recent experience with us. We are happy to hear your positive feedback on the location and our staff and that their hard work did not go unnoticed. Providing memorable experiences for our guests is our top priority, and it is wonderful to know that Mr. Ahmed Omar went the extra mile to ensure your stay was exceptional. It was our privilege to have the chance to serve you. We look forward to your upcoming stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Warm Regards, Pullman Zamzam Madina

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Other web-users rate our hotel

  • 3,134 reviews 9.3/10 Location
  • 4,324 reviews 7.6/10 Room
  • 7,562 reviews 9/10 Service
  • 68 reviews 8.3/10 WiFi
  • 2,043 reviews 7.3/10 Cleanliness
  • 1,661 reviews 7.4/10 Comfort
  • 1,625 reviews 7.3/10 Breakfast
  • 14 reviews 2.4/10 Wellness Area

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