Pullman Zamzam Madinah 1 star

Customer review rating (ALL Rating) 4.6/5 10,944 reviews

Pullman Zamzam Madinah - Image 1
Pullman Zamzam Madinah - Image 2
Pullman Zamzam Madinah - Image 3
Pullman Zamzam Madinah - Image 4

Description

Hotel extras

  • View of Prophet Muhammad (PBUH) Mosque & Green Dome, Uhud Mountain, and Al Baqih Cemetery

  • Family Rooms & Suites

  • Free Wi-Fi

  • Paid In-door Car Parking

  • Shuttle Bus towards Ladies' Gate of Prophet Mohamed (PBUH)'s Mosque

Our accommodation(s)

Book this hotel
Room 1

The 35 sqm room invites you to enjoy comfortable stay on Madina city view room. The room is equipped with 55" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 1 x King size bed(s)

The 35 sqm room invites you to enjoy comfortable stay on Madina city view room. The room is equipped with 55" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

  • Views:

    City View

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

The 35 sqm room invites you to enjoy a comfortable stay. Accessible Room is equipped with 55" LED TV for your entertainment and also for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

  • Views:

    City View

Max. number of persons
3
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

The (35 m²) room invites you to enjoy a comfortable stay. The room is equipped with 3 single beds, 55"" LED TV for your entertainment and also for your convenience; we offer free Internet, tea-coffee making facility and one bathroom with shower.

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Single bed(s) x3

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

The 35 sqm room invites you to enjoy comfortable stay on Madina city view room 4 single beds. is equipped with 55" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Single bed(s) x4

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

The 35 sqm room invites you to enjoy comfortable stay in Haram view room. The room is equipped with 55"" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

  • Views:

    Panorama view

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

The 35 sqm room invites you to enjoy comfortable stay in Panoramic Haram view room. room is equipped with 55"" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

  • Views:

    Panorama view

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

The 35 sqm room invites you to enjoycomfortable stay in Panoramic Haram view room. room is equipped with 55"" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

The 60 sqm suite offers an enchanting captivating bedroom designed for comfort overlooking the holy Madina city. The suite is provided with separate living room, free internet, sofa, two 55"LED TV and one bathroom with shower

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

A luxurious 85 m² suite with tasteful decor includes two bedrooms overlooking the Madina city,living/dining room elegantly rounded off. The suite provided with free Internet, three 55" LED TV, tea-coffee making facility and two bathrooms with shower.

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

Joinable bed(s) x3

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

Suite

Junior suite, 01 bedroom with king bed - Panoramic Haram view

The 60 m² suite offers an enchanting and captivating bedroom designed for comfort overlooking the holy Haram. The suite is provided with separate living room, free internet, sofa, two 55"LED TVs and one bathroom with shower.

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

Suite

DELUXE SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

A luxurious 75 m² suite with tasteful decor includes two bedrooms overlooking the Madina city,living/ diningroom elegantly rounded off. The suite provided with free Internet, three 55" LED TV, tea-coffee making facility and one bathroom with shower.

Max. number of persons
5
Area
From 75 m² / 807 sq ft

Bedding

Joinable bed(s) x3

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

Suite

EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View

A luxurious 85 m² suite with tasteful decor includes two bedrooms overlooking the holy Haram, living/dining room elegantly rounded off. The suite provided with free Internet, three 55" LED TV, tea-coffee making facility and two bathrooms with shower.

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

Suite

EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, Panoramic Haram view

A luxurious 85 m² suite with tasteful decor includes two bedrooms Panoramic Haram view, living/dining room elegantly rounded off. The suite provided with free Internet, three 55" LED TV, tea-coffee making facility and two bathrooms with shower.

  • Views:

    Panorama view

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

(600 m²) Royal Suite, 1 Master room, Sitting area, 1 King bed, 2 Single beds, Living/dining area, 4 bathrooms &Maid room with seperate kitchen,Outside terrace, Three 55"LED TV& 55 LED TV, free Internet,Tea-coffee making facility-Panoramic Haram View

  • Views:

    Panorama view

Max. number of persons
7
Area
From 200 m² / 2152 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

Hotel location

Pullman Zamzam Madinah

2944 Amr bin AlJmoh Street, North Zone, Central Madina, PO Box 40233
6150 42311 Al Madinah Al Munawarah
Saudi Arabia

GPS:24.464222, 39.611139

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service
  • 834 rooms
  • 10 rooms for people with reduced mobility
  • 436 connecting rooms
  • 521 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

  • Arabic
  • English
  • French
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Catering

4 Restaurants

Room service

  • Cold snacks
  • Hot meals

Family

Services for children

  • Children''s TV Channels

Well-being

Fitness Center

  • On site
  • On site
  • Indoor parking
  • Private
  • 500 parking spaces
  • Max Limited Height: 1.05 m / 3.5 ft
  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Valet Service

GPS:24.464222, 39.611139

Parking information

  • On site
  • Indoor parking
  • Private
  • 500 parking spaces
  • Max Limited Height: 1.05 m / 3.5 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking

Accessibility

  • Accessible parking

International culinary delights carved into breakfast, lunch, and dinner buffet, fused in oriental ambiance, with soulful aerial view overlooking the Prophet (PBUH) Mosque. Try the à la carte menu featuring fine Oriental specialties during lunch & dinner.

Classic all day dining restaurant, unfolding sumptuous International buffet at breakfast, lunch, and dinner, with exceptional featurettes such as home-made bakery, traditional tandoori oven and Kids Care with special menu & entertainment.

Elegant modern hub at the lobby, wrapped in the warmth of oriental décor, appetized by signature Parisian & Oriental light Snacks, Pastries, Breads & Viennoiseries baskets, premium Tea & Coffee collection, and complemented by Wi-Fi.

Our fitness center offers modern cardio and strength equipment, a spacious workout area, and a comfortable environment designed to support your wellness journey. Guests can enjoy a clean, energizing space ideal for maintaining an active lifestyle.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  10,944 reviews

Customer review rating 5.0/5

Noushad M. Families - Confirmed reviews ALL

Dear Mr. Noushad, Thank you for your loyalty to Accor! We truly appreciate your support and are glad to your Classic membership. It means a lot to us. At Zamzam Pullman Madina. Would be happy to welcome you back for another memorable stay soon. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 3.5/5

Syed E. A. Families - Confirmed reviews ALL

Dear Mr. Syed, Thank you for sharing your honest experience with us. We are glad to know that our location and room made your stay a truly remarkable one. Regarding the comments you made, please rest assured that we have taken immediate action to avoid any future occurrence. Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Classic membership. Your dedication truly matters to us! Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Mohammed I. S. Families - Confirmed reviews ALL

Dear Mr. Mohammed, Thank you for your loyalty to Accor! We truly appreciate your support and are glad to your Silver membership. It means a lot to us. We appreciate your positive feedback on our staff service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Hajra P. Families - Confirmed reviews ALL

Dear Ms. Hajra, Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Classicmembership. Your dedication truly matters to us! At Zamzam Pullman Madina, we are committed to delivering top-notch service to our guests, ensuring a spiritual experience. It was a pleasure to have you stay with us. We look forward to your upcoming stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 4.0/5

Mohammad B. A. Friends - Confirmed reviews ALL

Dear Mr. Mohammad, Thank you for sharing your honest experience with us. We are glad to know that our housekeeping staff service made your stay a truly remarkable one. Regarding the comments you made, please rest assured that we have taken immediate action to avoid any future occurrence. Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Classic membership. Your dedication truly matters to us! Best regards, Zamzam Pullman Madina

Dear Mr. Noushad, Thank you for your loyalty to Accor! We truly appreciate your support and are glad to your Classic membership. It means a lot to us. At Zamzam Pullman Madina. Would be happy to welcome you back for another memorable stay soon. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 3.5/5

Syed E. A. Families - Confirmed reviews ALL

The room was good hotel location was excellent but hotel still owe me over 100 saudi riyal but instead of putting that money into my credit they make up the bills i never used that services.

Dear Mr. Syed, Thank you for sharing your honest experience with us. We are glad to know that our location and room made your stay a truly remarkable one. Regarding the comments you made, please rest assured that we have taken immediate action to avoid any future occurrence. Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Classic membership. Your dedication truly matters to us! Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Mohammed I. S. Families - Confirmed reviews ALL

I had super awesome trip with my family , really would like to thank all the staff

Dear Mr. Mohammed, Thank you for your loyalty to Accor! We truly appreciate your support and are glad to your Silver membership. It means a lot to us. We appreciate your positive feedback on our staff service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Hajra P. Families - Confirmed reviews ALL

Excellent service

Dear Ms. Hajra, Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Classicmembership. Your dedication truly matters to us! At Zamzam Pullman Madina, we are committed to delivering top-notch service to our guests, ensuring a spiritual experience. It was a pleasure to have you stay with us. We look forward to your upcoming stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 4.0/5

Mohammad B. A. Friends - Confirmed reviews ALL

Welcoming staffs, always with a smile, the Bangladeshis housekeeping staffs are just fabulous. However upon booking I paid for a more expensive room to end up with a cheaper one upon check-in with no refund or compensation.

Dear Mr. Mohammad, Thank you for sharing your honest experience with us. We are glad to know that our housekeeping staff service made your stay a truly remarkable one. Regarding the comments you made, please rest assured that we have taken immediate action to avoid any future occurrence. Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Classic membership. Your dedication truly matters to us! Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Kaiserhusein V. Families - Confirmed reviews ALL

VREY GOOD STAFF AND SERVICE

Dear Mr. KaiserHusein, Thank you for sharing your unique experience with us. We appreciate your positive feedback on our staff service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 2.5/5

Sajjad A. Families - Confirmed reviews ALL

The hotel is well located, but unfortunately, the overall experience did not meet my expectations. The reservation process was not smooth. I had to call multiple times just to find out how to pay for the reservation, which made the booking process unnecessarily complicated. Regarding the room, basic amenities such as slippers and bathrobes were not provided. More importantly, there was a persistent unpleasant smell coming from the bathroom. I contacted the hotel staff twice about this issue, but unfortunately, it was not resolved, and the bad smell remained until my last day. Overall, while the location is convenient, the reservation process, room amenities, and responsiveness to guest concerns need significant improvement.

Dear MS Sajjad A., Thank you for taking the time to share your feedback regarding your recent stay at Pullman Zamzam Madinah. We are pleased to hear that you found our location convenient; however, it is disappointing to learn that your overall experience did not meet your expectations. We sincerely apologize for the challenges you encountered during the reservation process. Your experience does not reflect the standard we strive for, and we appreciate your patience as we work to enhance our booking procedures. Additionally, our invitation for breakfast couldn't restore the inconvenience caused and we regret that the amenities you expected were not provided in your room and that the issue with the unpleasant odor in the bathroom was not resolved during your stay. We understand how important these details are to our guests, and your comments have been noted for review. Thank you once again for your valuable insights. We hope you will consider staying with us again in the future, allowing us the opportunity to provide you with a more satisfactory experience. Best regards, Pullman Zamzam Madinah

Customer review rating 4.5/5

Iftikhar M. Families - Confirmed reviews ALL

Helpful staff, god location. Easy access

Dear Mr. Iftikhar, Thank you for taking time to share your experience with us. We are delighted to hear that our hotel's prime location near Al-Masjid an-Nabawi made your stay truly special. We appreciate your positive feedback on our staff's service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Aamena C. Families - Confirmed reviews ALL

I take this opportunity to say jzkla khayran to pullman zamzam madinah for our beautiful stay in your hotel. From check in till our very sad check out, we had a beautiful stay. We were so spoilt with space, comfort, convenience and definitely the most beautiful view. Over the years we have stayed at many hotels in our umrah trips, but our stay at pullman zamzam madinah was the best. We felt as if we were at home and could live there. The breakfast options were good even though we do not eat any meat at all. The surprise dinner that you extended to us was truly lovely. There were so many options and all very tasty. The desserts were superb. The cleaning service at our room, Muhammad khursheed Jaahidil islam Siyam khan, Were extremely fantastic and accommodating. Please extend our sincere thanks to all at your hotel, and we definitely look forward to another stay there insha Allah. Keep up the superb service and excellent quality of hosting.. Jzkla khayran There are only 2 suggestions which I think you will be able to please do. 1. Please have a few screens in the restaurant (Acacia) for the privacy of ladies in niqaab who would like to use. 2. Please label all food in the Acacia Restaurant correctly and also with more detail, eg. Suitable for vegetarian or not. Jzkla khayran for lovely stay

Dear Ms. Aamena, Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Gold membership. Your dedication truly matters to us! We are delighted to hear that our hotel's prime location near Al-Masjid an-Nabawi made your stay truly special. We are happy to hear your positive feedback on our breakfast, dinner buffet, and staff, and that their hard work did not go unnoticed. Providing memorable experiences for our guests is our top priority, and it is wonderful to know that Mr. Muhammad Khursheed, Mr. Jaahidil Islam, and Mr. Siyam Khan went the extra mile to ensure your stay was exceptional. It was our privilege to have the chance to serve you. We look forward to your upcoming stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Warm Regards, Zamzam Pullman Madina

Customer review rating 4.0/5

Asif E. Solo - Confirmed reviews ALL

Cleaning should be improved. More amenities should be provided

Dear Mr. Asif, Thank you for sharing your honest experience with us. We are glad to know that our location made your stay a truly remarkable one. Regarding the comments you made about the housekeeping and amenities, please rest assured that we have taken immediate action to avoid any future occurrence. Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Silver membership. Your dedication truly matters to us! Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Faisal A. Friends - Confirmed reviews ALL

This was my third stay at the Pullman ZamZam Madina, and once again it exceeded my expectations. The hotel is very well maintained, with spacious, clean rooms and consistently high standards throughout. The staff are friendly and helpful, especially the housekeeping team. The breakfast and dinner selections are excellent, offering plenty of variety and quality options. Overall, I had a wonderful stay and would definitely choose this hotel again when visiting Madinah.

Dear Mr. Faisal, Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Platinum membership. Your dedication truly matters to us! We appreciate your positive feedback on our location, breakfast, and staff service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Lukmaan M. Couples - Confirmed reviews ALL

We were met by Abdulrauf Marwan. He was very polite, helpful and very friendly. He was a true Madani. We spent some time discussing his father's work in the Oberoi. He brought a smile to our faces. Nothing was too much for him. He was very professional in his mannerisms, and it was very warm in comparison to Makkah where everything felt rushed. The hotel is in a great location especially for Mens area. It is a bit of a walk away for the women's area however the hotel does offer a free shuttle. We had no issues as we were both mobile and have no issues to walk. Alhamdulilah. Thanks for a memorable stay!

Dear Mr. Lukmaan, Thank you for sharing your recent experience with us. We are happy to hear your positive feedback on our location and staff and that their hard work did not go unnoticed. Providing memorable experiences for our guests is our top priority, and it is wonderful to know that Mr. Abdulrauf Marwan went the extra mile to ensure your stay was exceptional. It was our privilege to have the chance to serve you. We look forward to your upcoming stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Warm Regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Asiya U. Couples - Confirmed reviews ALL

The staff were extremely friendly and welcoming to me and my husband. They were kind enough to give us an exceptional room and made it special for our wedding anniversary, greeting us with cake, cheesecake, Arabic coffee, nuts and dates. The nicest room in Madinah I have ever stayed at. Guest experience called the room everyday to ask how our stay was which at times disturbed our sleep, but was a nice gesture.

Dear Ms. Asiya, Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Classic membership. Your dedication truly matters to us! We appreciate your positive feedback on our staff service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Medhat Y. Families - Confirmed reviews ALL

They accommodated all our requests with exceptional hospitality levels

Dear Mr. Medhat, We are delighted to hear our guests enjoyed their stay with us. We aim to ensure that every guest feels welcomed and well taken care of. We sincerely appreciate your commitment to Accor! Your loyalty is invaluable to us, and we're pleased to acknowledge your Classic membership. Thank you for being a part of our community! When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Bahaa A. K. Couples - Confirmed reviews ALL

We had a very pleasant stay at Pullman Zamzam Madinah. The hotel was comfortable, clean, and in a great location. The staff were friendly, welcoming, and very helpful throughout our stay. We would happily stay here again.

Dear Mr. Bahaa, Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Classic membership. Your dedication truly matters to us! We appreciate your positive feedback on our staff service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 4.5/5

Fuzail N. Families - Confirmed reviews ALL

Although we had a rocky start, we were initially given a room which had a lot of noise externally, and the room was changed multiple times, we were eventually placed in an exceptional room, which the staff kindly upgraded us to due to the inconvenience. The experience overall was fantastic, the location of the hotel was so convenient, less than a few mins walk to Al Masjid Nabwi, and also the museum/restaurants behind the hotel. The lift service and availability of lifts was one of the best we have been to. Also would like to commend the exceptional cleaning staff on the 3rd floor, went above and beyond. Overall great experience.

Dear Mr. Fuzail, Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Classic membership. Your dedication truly matters to us! We appreciate your positive feedback on our location, elevator, and staff service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 4.0/5

Mohammed A. Couples - Confirmed reviews ALL

I don’t mind my reviews to be published

Dear Mr. Mohammed, Thank you for sharing your honest experience with us. We are glad to know that our service made your stay a truly remarkable one. Regarding the comments you made about the early check-in process, please rest assured that we have taken immediate action to avoid any future occurrence. Looking forward to welcoming you again soon. Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Muhammed S. Families - Confirmed reviews ALL

It was amazing

Dear Mr. Muhammed, Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Classic membership. Your dedication truly matters to us! At Zamzam Pullman Madina, we are committed to delivering top-notch service to our guests, ensuring a spiritual experience. It was a pleasure to have you stay with us. We look forward to your upcoming stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 4.5/5

Munawar H. Solo - Confirmed reviews ALL

Comfortable

Dear Mr. Munawar, Thank you for taking time to share your experience with us. We are delighted to hear that our hotel's prime location near Al-Masjid an-Nabawi made your stay truly special. Our location, just a few minutes from Haram, was chosen specifically to ensure our guests have the most convenient and spiritually enriching experience possible during their visit to this sacred destination. It was our privilege to have you. We look forward to welcoming you back to Pullman Zamzam during your next visit to the City of Prophet Mohamed (PBUH). When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Fatimatuj J. Families - Confirmed reviews ALL

I stayed at Pullman ZamZam Makkah last week and Alhamdulillah it was a wonderful experience. The location is perfect - just a few steps to Al-Haram, very easy for prayers. My room was clean, spacious and comfortable. Beds were very comfortable after long ibadah. Staff were polite, helpful and welcoming. Check-in was smooth. Overall highly recommended for Umrah trip. I would love to stay here again In sha Allah. JazakAllahu Khairan to the whole team.

Dear Mr. Fatimatuj, Thank you for sharing your unique experience with us. We appreciate your positive feedback on our location, room cleanliness, and staff service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Other web-users rate our hotel

  • 4,020 reviews 9.5/10 Location
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  • 3,235 reviews 8.7/10 Breakfast
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  • 1,914 reviews 8.2/10 Comfort
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