Pullman Zamzam Madina Hotel 5 stars 
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Hotel extras
View of Prophet Muhammad (PBUH) Mosque & Green Dome, Uhud Mountain, and Al Baqih Cemetery.
Indoor Car Parking.
Family Rooms & Suites.
Free Wi-Fi.
Shuttle Bus towards Ladies Gate of Prophet Mohamed (PBUH)'s Mosque.
Services in the hotel and nearby
Check-in from 16h00
Check out up to 12h00
Paying
Information message
Hotel is temporarily closed. We look forward to welcome you back real soon. Meanwhile, do not hesitate to contact our customer services for any further information https://all.accor.com/gb/help/contact.shtml
Hotel location
Pullman Zamzam Madina
2944 Amr bin AlJmoh Street
North Zone, Central Madina
PO Box 40233
6150 42311
al madinah al munawarah
saudi arabia
Check-in from 16h00
Check out up to 12h00
- By plane
MADINA AIRPORT At 10km / 6 miles
- By plane
PRINCE MOHD BIN ABD At 16km / 10 miles - Shuttle paying
GPS :24.464222, 39.611139
Our accommodations
Our restaurants and bars
THE HORIZON
Type of cuisine: International
Rooftop International gastronomy experience, show-casting all day buffet, A la carte Mediterranean & Asian culinary delights, Les Grande Classiques des Braserries Françaises, etc. with blissful panoramic view of the grandoise Prophet (PBUH) Mosque.
Lunch
12:30 - 15:30
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Dinner
19:00 - 00:00
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
TripAdvisor Rating
725 reviews
Good Stay and Fantastic Service.
Customer review rating 4.3/5
Shiraj Families - 18/03/2020 Confirmed reviews ALL
Great location, and staff were all too ready to provide us with what we wanted. Fantastic service and would definitely return to stay.
Dear Mr.Shiraj , We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
A good overall experience
Customer review rating 4.3/5
Ghanim Solo - 15/03/2020 Confirmed reviews ALL
The hotel has a good location, friendly staff and a greet welcoming, regardless of the chef at the omelet station was moody :(. It was a very good overall experience and I will come back to this hotel whenever I am back to Madinah.
Dear Ghanim , We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Below expectation
Customer review rating 4.3/5
Nahid A. Families - 14/03/2020 Confirmed reviews ALL
I had a reservation through telephinic a day before wherein i clearly stated that i will come with family at around 10:30AM, they ensured me that i would get a room on paid basis as room are available due to low accupencay, but Lady at the reception and Manager sitting ar side table rejected my request and told me to wait till 4:30PM, more to my surprise they were alocating rooms to Arabi Customers, Thank to one Asian Guy i would hide his name i told him my problem he spoke to someone and arrange room around 12:30pm, Not a pleasant experiance at all
Dear nahid , Thank you for taking the time to tell us about your experience at the Pullman Zamzam Madina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Good place to stay
Customer review rating 4.3/5
Muhammad R. Families - 14/03/2020 Confirmed reviews ALL
Very busy, but clean and up to date. Rooms are clean and modern. Staff professional and helpful. Room service food and resturant buffet is good in regards of taste and varity. Very close to masjid e nabavi gate 3.
Dear MUHAMMAD , We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
NICE & COMFORTABLE STAYING PLACE IN MADINA
Customer review rating 4.3/5
Ausaf A. Couples - 13/03/2020 Confirmed reviews ALL
The hotel is closely located just in front of the green Gumbad e Khizra, the view of which from our room was quite fascinating. The room was luxurious. Mr. Ibrahim, the floor supervisor, with his team of room boys named Yusuf Jabbar & Farman Ali was very active & effective in attending to the needs of cleaning & making our stay comfortable. Senior Supervisor Mr. Javed Qureshi was a decent , polite young man who always lead his team from front in caring for the needs & aspirations of all guests and making our stay memorable. During an interaction with the manager of the property, Mr. Shahab, we found him as a highly professional polite & caring gentleman who on our request granted permission for a late check-out from the hotel, which provided us the luxury & satisfaction of offering Maghrib & Isha prayers in Masjid e Nabvi before our departure from the Holy City. The breakfast provided by the hotel was extensive & tasty combination of delicious hot dishes & cold items. We thoroughly enjoyed this lavish breakfast on each morning of our stay at the property. All front desk employees & telephone operators were very courteous & prompt in attending to our needs. Overall it was a pleasant experience staying at your hotel for which we owe our thanks to each one of your excellent team member.
Dear A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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