Pullman Zamzam Madinah

Customer review rating (ALL Rating) 4.5/5 10,695 reviews

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Description

Hotel extras

  • View of Prophet Muhammad (PBUH) Mosque & Green Dome, Uhud Mountain, and Al Baqih Cemetery

  • Family Rooms & Suites

  • Free Wi-Fi

  • Paid In-door Car Parking

  • Shuttle Bus towards Ladies' Gate of Prophet Mohamed (PBUH)'s Mosque

Our accommodation(s)

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Hotel location

Pullman Zamzam Madinah

2944 Amr bin AlJmoh Street, North Zone, Central Madina, PO Box 40233
6150 42311 Al Madinah Al Munawarah
Saudi Arabia

GPS:24.464222, 39.611139

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  10,695 reviews

Customer review rating 3.5/5

Ahmad A. Families - Confirmed reviews ALL

Very good

Dear Mr. Ahmad, Thank you for your loyalty to Accor! We truly appreciate your support and are glad to your Classic membership. It means a lot to us. We are delighted to hear that our hotel's prime location near Al-Masjid An-Nabawi made your stay truly special. Our location, just a few minutes from Haram, was chosen specifically to ensure our guests have the most convenient and spiritually enriching experience possible during their visit to this sacred destination. It was our privilege to have you. We look forward to welcoming you back to Pullman Zamzam during your next visit to the City of Prophet Mohamed (PBUH). Best regards, Zamzam Pullman Madina

Customer review rating 3.5/5

Noman A. S. Families - Confirmed reviews ALL

Check-in at the hotel was disappointing. While I was waiting in line, another (Saudi)guest attempted to cut ahead of me and the receptionist seemed more focused on assisting him first. I was also asked to step aside and pay again even though my reservation had already been prepaid. However, the manager handled the situation professionally, resolved the reservation issue within minutes, and was courteous throughout the interaction. After check-in, my daughter and I had a very pleasant 3-night stay overall. I appreciate the manager’s assistance and hope the front desk process can be improved for future guests.

Customer review rating 4.5/5

Mohammed A. Families - Confirmed reviews ALL

We enjoyed the stay

Dear Mr. Mohammed, Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Classic membership. Your dedication truly matters to us! At Zamzam Pullman Madina, we are committed to delivering top-notch service to our guests, ensuring a spiritual experience. It was a pleasure to have you stay with us. We look forward to your upcoming stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Mona K. Families - Confirmed reviews ALL

The stay was excellent and the location is good.

Dear Ms. Mona, Thank you for your loyalty to Accor! We truly appreciate your support and are glad to your Classic membership. It means a lot to us. We are delighted to hear that our hotel's prime location near Al-Masjid An-Nabawi made your stay truly special. We appreciate your positive feedback on our staff service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Muneer A. Families - Confirmed reviews ALL

As usual, the service, room, breakfast, were all great

Dear Mr. Muneer, Thank you for your loyalty to Accor! We truly appreciate your support and are glad to your Silver membership. It means a lot to us. We appreciate your kind words about our team at Zamzam Pullman Madina. We take great pride in delivering exceptional hospitality, and we are thrilled that Ms. Sulafa service stood out throughout your stay. We will surely pass along your compliments to her and the rest of our team personally. We appreciate your feedback and look forward to welcoming you back for another memorable experience. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Other web-users rate our hotel

  • 4,193 reviews 9.5/10 Location
  • 6,260 reviews 8.3/10 Room
  • 13,633 reviews 9.2/10 Service
  • 55 reviews 7.8/10 WiFi
  • 3,138 reviews 8.3/10 Cleanliness
  • 3,001 reviews 8.4/10 Breakfast
  • 1,972 reviews 8/10 Comfort
  • 32 reviews 3.7/10 Wellness Area

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