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Pullman Zamzam Madina Hotel 5 stars

TripAdvisor rating 4.0/5 628 reviews
Pullman Zamzam Madina
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+ 17 Services
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Room 1

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Children's age

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Hotel extras

  • View of Prophet Muhammad (PBUH) Mosque

  • Valet car park

  • Family rooms

  • Free WIFI

  • Laundry and ironing services

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • PRINCE MOHD BIN ABDPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 4 restaurant(s)
Business services
  • Business centre
  • Copy/print service available

Hotel location

Pullman Zamzam Madina

Amr Bin Al Gmoh Street Madina
PO Box 40233 Madina
Kingdom of Saudi Arabia
41499
madinah
saudi arabia

Tel: +966148210500

Fax: (+966)148211889

Contact email

Check-in from 16h00

Check out up to 12h00

  • By plane

    MADINA AIRPORT At 10km / 6 miles

  • By plane

    PRINCE MOHD BIN ABD At 16km / 10 miles - Shuttle paying

GPS :24.464222, 39.611139

Our accommodations

CLASSIC ROOM, 1 King Size Bed, Patio View

  • Max. number of persons: 2
  • Area: From 35m²
  • Wireless internet in your room

CLASSIC ROOM, 2 Single Size Beds, Patio View

  • Max. number of persons: 2
  • Area: From 35m²
  • Wireless internet in your room

CLASSIC ROOM, 3 Single Beds, Patio View

  • Max. number of persons: 4
  • Area: From 35m²
  • Wireless internet in your room

SUPERIOR ROOM, 1 King Size Bed, City View

  • Max. number of persons: 2
  • Area: From 35m²
  • Wireless internet in your room

SUPERIOR ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 2
  • Area: From 35m²
  • Wireless internet in your room

SUPERIOR ROOM, 3 Single Beds, City View

  • Max. number of persons: 4
  • Area: From 35m²
  • Wireless internet in your room

DELUXE ROOM, 1 King Size Bed, Haram View

  • Max. number of persons: 3
  • Area: From 35m²
  • Wireless internet in your room

DELUXE ROOM, 2 Single Size Beds, Haram View

  • Max. number of persons: 3
  • Area: From 35m²
  • Wireless internet in your room

JUNIOR SUITE, 1 King Size Bed, City View

  • Max. number of persons: 6
  • Area: From 60m²
  • Wireless internet in your room

EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

  • Max. number of persons: 6
  • Area: From 85m²
  • Wireless internet in your room

JUNIOR SUITE, 1 King Size Bed, Patio View

  • Max. number of persons: 6
  • Area: From 60m²
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room

JUNIOR SUITE, 1 King Size Bed, Haram View

  • Max. number of persons: 3
  • Area: From 60m²
  • Wireless internet in your room

DELUXE SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

  • Max. number of persons: 6
  • Area: From 75m²
  • Wireless internet in your room

EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View

  • Max. number of persons: 6
  • Area: From 85m²
  • Wireless internet in your room

Our restaurants and bars

THE HORIZON

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Rooftop International gastronomy experience, show-casting all day buffet, A la carte Mediterranean & Asian culinary delights, Les Grande Classiques des Braserries Françaises, etc. with blissful panoramic view of the grandoise Prophet (PBUH) Mosque.

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AL MANDARA

Type of cuisine: International

Photo non contractuelle / Strictly non binding

International culinary delights carved into breakfast, lunch, and dinner buffet, fused in oriental ambiance, with soulful aerial view featuring The Prophet (PBUH) Mosque. A la carte menu features Oriental specialties during lunch & dinner.

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ACACIA

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Classic all day dining restaurant, unfolding sumptuous International buffet at breakfast, lunch, and dinner, with featurettes such as home-made bakery, traditional tandoori oven and Kids Care (special menu & entertainment).

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ATRIUM

Type of cuisine: null

Photo non contractuelle / Strictly non binding

Elegant modern hub at the lobby, wrapped in the warmth of oriental décor, appetized by signature Parisian & Oriental light Snacks, Pastries, Breads & Viennoiseries baskets, premium Tea & Coffee collection, complemented by WiFi.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Zamzam Madina

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,901 reviews

tripadvisor

TripAdvisor Rating 4.0/5

628 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Satisfying But

Customer review rating 4.3/5

Ahmed E. Families - 03/12/2019 Confirmed reviews ALL

It is satisfying, but I could have better as a platinum member

Dear Ahmed E., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Excellent

Customer review rating 4.3/5

Arif A. Friends - 03/12/2019 Confirmed reviews ALL

Excellent experience

Dear Arif Iqbal A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Excellent

Customer review rating 4.3/5

Mohamed A. Friends - 03/12/2019 Confirmed reviews ALL

MashaAllah great experience

Dear Mohamed A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

very good

Customer review rating 4.3/5

Mohamed Z. Families - 03/12/2019 Confirmed reviews ALL

good location , front office amazing staff specially ms rahaf saud , food is good

Dear mohamed mohamed alsaid z., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Customer review rating 4.3/5

Mohamed A. Solo - 03/12/2019 Confirmed reviews ALL

Extremely satisfied.

Dear Mohamed A. BENCHERKI, We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Excellent

Customer review rating 4.3/5

Dr. M. S. A. Families - 03/12/2019 Confirmed reviews ALL

This time it was excellent experience overall From check-in to check-out. Hospitality Cleanliness Comfort

Dear Dr. Mian, We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

BEST PLACE FOR A FAMILY

Customer review rating 4.3/5

Mr K. Families - 02/12/2019 Confirmed reviews ALL

Excellent Hotel and very good Location staff were very Good and helpful

Dear Farhan K., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

It was a great experience as my first one!Great customer service and hospitality

Customer review rating 4.3/5

Saima N. B. Families - 02/12/2019 Confirmed reviews ALL

I had a great experience for my 2nd time again.The staff were all very friendly.The managers the staff at reception and the room service.All very good.The location is perfect as i was taking my elderly father.I would highly recommend Pullman zamzam Madinah

Dear Saima Nadeem B., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Good experience

Customer review rating 4.3/5

Fahad I. M. Families - 02/12/2019 Confirmed reviews ALL

Its very good overall experience

Dear Fahad M., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Okay

Customer review rating 4.3/5

S.a Families - 02/12/2019 Confirmed reviews ALL

Our stay wasn't bad. There were a few things I would like to mention. First being that our room needed 3 beds and we had 4. It's not a big deal, however it just took up space. Our iron didn't work? We requested a new one and didn't receive it. We had no towels on the first day there. Luckily we bought or own. The lighting was very dark. Not a lot of light in the whole suite. We noticed there was no prayer carpet. There was a long full mirror however there was a sofa and a lamp infront of it which defeats its purpose. The shampoo didn't do anything except make my hair super sticky (could be the silicone, I don't know). We did like the convience of the place. The breakfast was good. Nothing crazy exciting which was expected since it's a 5 star hotel. Overall not a bad stay but definitely felt like it could have been better.

Dear Sabah A., Thank you for taking the time to tell us about your experience at the Pullman Zamzam Madina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

A good and enjoyable experience to be repeated again.

Customer review rating 4.3/5

Safouen Friends - 02/12/2019 Confirmed reviews ALL

It was short stay, only one night, but we will return for sure

Dear Safouen B., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Customer review rating 4.3/5

Mohammad Y. C. Families - 02/12/2019 Confirmed reviews ALL

Your service was wonderful your staff more then helpful . Rabat and Hanoi were out this world.

Dear Mohamed Y., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Wonderful

Customer review rating 4.3/5

Mohamed E. Families - 02/12/2019 Confirmed reviews ALL

Wonderful Comfortable

Dear Mohammed E., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Very Good and Pleasant stay

Customer review rating 4.3/5

Akhil K. Families - 01/12/2019 Confirmed reviews ALL

Stay was pleasant and good with easy access to haram, clean rooms with good service. easy and fast check-in and check-out process. overall good stay.

Dear Akhil Najeem K., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

I’ve stay

Customer review rating 4.3/5

Nezar Families - 30/11/2019 Confirmed reviews ALL

At the beginning we got a very old and bad room. We talked to the reception and duty managers for two nights till things were sorted out. I would like to thank Mr. Rayan the duty manager for his professionalism patience and support and follow up until the case was resolved and we were moved to a better suit

Dear Nezar A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Fantastic

Customer review rating 4.3/5

Nuraddeen U. Solo - 29/11/2019 Confirmed reviews ALL

It was very okay, well served especially Breakfast and other facilities I enjoyed i.e Safe keeping, Sanitaries etc

Dear Nuruddeen U., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Great but slow internet

Customer review rating 4.3/5

Shahzad H. Families - 29/11/2019 Confirmed reviews ALL

Overall, it was a great experience and excellent customer service. However, the wifi was very slow and that caused inconvenience. Other than that everything was fantastic.

Dear Shahzad H., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Fabulous

Customer review rating 4.3/5

Syed J. Friends - 28/11/2019 Confirmed reviews ALL

perfect

Dear Mohammed M., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Relaxation

Customer review rating 4.3/5

Abdullah A. Families - 27/11/2019 Confirmed reviews ALL

Enjoyable ,quiet valuable, and cleanliness.

Dear Abdullah A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Amazing!

Customer review rating 4.3/5

Junaid R. Families - 27/11/2019 Confirmed reviews ALL

Brilliant. Comftable. Home away from home

Dear junaid r., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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