Pullman Zamzam Madina 5 stars

Customer review rating (ALL Rating) 4.3/5 5,196 reviews

Hotel extras

  • View of Prophet Muhammad (PBUH) Mosque & Green Dome, Uhud Mountain, and Al Baqih Cemetery

  • Family Rooms & Suites

  • Free Wi-Fi

  • Paid In-door Car Parking

  • Shuttle Bus towards Ladies' Gate of Prophet Mohamed (PBUH)'s Mosque

Our accommodation(s)

Hotel location

Pullman Zamzam Madina

2944 Amr bin AlJmoh Street, North Zone, Central Madina, PO Box 40233
6150 42311 Al Madinah Al Munawarah
Saudi Arabia

GPS:24.464222, 39.611139

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,196 reviews

TripAdvisor Rating  4.5/5  1,038 reviews

Certificate of excellence 2022

Amazing stay at Pullman ZamZam Madina

TripAdvisor rating 5.0/5

643khalids TripAdvisor review

On the doorsteps on Masjid Nabvi, less than a 2-minute walk to Gate 301. Check-in & Check-out were quick. NIce clean hotel, the housekeeping staff were amazing, and the room was clean and comfortable and a good size. The bathroom was nice with a high-pressure shower. Would highly recommend Pullman ZamZam to anyone visiting Madina

Good Stay

Customer review rating 5.0/5

Ahsan I. Families - Confirmed reviews ALL

I will say the trip and the room was good but the breakfast poor could have given us better choices such as Pakistani food otherwise good.

Dear Ahsan I., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed HEFZI Guest Experience department

Well located.. friendly staff

Customer review rating 4.5/5

Hany A. Couples - Confirmed reviews ALL

Everything was expected and maybe more

Dear Hany A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed HEFZI Guest Experience department

Well located

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

A brilliant hotel really close to the masjid would definitely recommend

Dear KHALID H., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed HEFZI Guest Experience department

Room cleaning was not timely available despite multiple requests

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Front desk was helpful. Room cleaning wasn’t up to the mark and many phone calls were to be made to get one service.

Dear Syed Bilal H., Thank you for taking the time to tell us about your experience at Zamzam Pullman Madina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Hefzi Guest Experience department

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Other web-users rate our hotel

  • 2,890 reviews 8.9/10 Location
  • 3,481 reviews 7.1/10 Room
  • 5,430 reviews 8.5/10 Service
  • 70 reviews 8.2/10 WiFi
  • 1,633 reviews 6.6/10 Cleanliness
  • 1,443 reviews 6.8/10 Comfort
  • 1,119 reviews 6.5/10 Breakfast
  • 12 reviews 10/10 Bar

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