Anwar Al Madinah Mövenpick

Anwar Al Madinah Mövenpick 5 stars

Customer review rating (ALL Rating) 4.0/5 1,192 reviews

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Hotel extras

  • Close to Masjid Al Nabawi

  • The nearest hotel to the Ladies' Prayer Entrance

  • Directly linked to the shopping mall

  • Extensive facilities for families, individuals and group and accessibility Services

  • Close to the airport

ALLSAFE approved hotel

Hotel location

Anwar Al Madinah Mövenpick

Central Zone, Al Khalidiya, PO Box 41340
Saudi Arabia

GPS:24.471719, 39.607736

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our accommodation(s)

The elegant air-conditioned rooms at Anwar Al Madinah are spacious and modern. Each comes with a refrigerator, a work desk and satellite TV, as well as an suite bathroom. and provides laundry and dry-cleaning services.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,192 reviews

TripAdvisor Rating  4.0/5  1,895 reviews

Misrepresented as a 5 star hotel

TripAdvisor rating 1.0/5

shazj1984 Couples - TripAdvisor review

Please read this review before booking the hotel. If you're looking for actual 5 star valued rooms, ONLY BOOK THE SUITES. The standard rooms are more like a broken down motel that would barely pass with a 1-2 star rating. Smoke smell in the standard rooms hallways, cigarettes left in the hallways in dirty dishes for hours. Trash bags left randomly outside the room and when you tell them about the smell, they hand you an air freshener which ironically was empty. Black mold discovered in the bathroom sink. Damaged walls in the bedrooms when they know that they are at risk of rodent and bug infestations. Broken windows duct taped in place instead of being repaired. Bedside drawers broken. I could go on..they've only earned the 5 stars because of the suites. The standard rooms would never pass and yet they happily charge 5 star prices for them.

Very near to Haram

Customer review rating 3.5/5

Abdelkhalek S. Families - Confirmed reviews ALL

Advantages # Very near and easy access to haram # Good daily housekeeping # Comfortable mattress # I like to thank Mr. Shaheen from reservation department he was very Cooperative with me in reservation editing. Disadvantage # Sun doesn't see the room because of very bad window view in the void which make the room always dark... I think if my room was street view would be better for me. # my room 7008, The kattle thermostat not working and you must remove the cable from the wall socket to disconnect power.

Location near to al haram nabawi

Customer review rating 4.0/5

Rudi M. Families - Confirmed reviews ALL

The location very near to masjid nabawi only less than 5 minutes away walking distance from hotel, also attached with the shopping mall at the ground level. Need to be improve on the lift operations very slow and to be rectify asap. Regarding the furniture also looks tired, require to change to make it fresh.

very bad experience

Customer review rating 0.5/5

Abdulbaset A. Families - Confirmed reviews ALL

bad service and not felt like 5 star hotel.

Need better urgency to issues

Customer review rating 2.0/5

Owais Y. Families - Confirmed reviews ALL

My family and I were in Madinah for a 3 night (11/20 - 11-23) trip occupying 2 rooms. In the evening of the second night (11/21) I informed that front desk staff that I smell cigarette smoke in my room and requested if someone could check nearby rooms since the rooms are supposed to be non-smoking. Also informed them that I am allergic to smoke with my daughter having respiratory issues, and to treat it with urgency. I was assured security will come and check. No one came to check!!! The next afternoon, the smoke had gotten worse and I had called the front desk to send someone urgently. When I stepped in the hallway, noticed the neighboring room to my right was being cleaned by housekeeping while the one to the left had their door ajar, presumably ventilation for the cigarette they were smoking!! Unbelievable! Security finally came and spoke to the guy, who promised not to smoke in the room. However, the damage was already done. The smoke had already flared my allergies and my sinus congested had started. The eve of our last night, I requested front desk to move us to another room since my condition was worsening, which they were able to fulfill. However, since we were checking out early morning the next day, I requested the duty manager if I can hold on to my old room for the night and leave my luggage there, to avoid packing/unpacking multiple times. I didn't want to spend my last night in Madinah packing. The duty manager informed me that wasn't possible. I spent the next couple of hrs packing our room. The incompetence was due to the front desk staff not taking the matter brought to them seriously and lacking action. In light of this competence, I would have expected a little more flexibility towards my inconvenience, but even that didn't happen. This was my second time staying at Anwar Al Madinah Movenpick, this time with my family, not sure I'll be coming back again.

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Other web-users rate our hotel

  • 2,641 reviews 8.8/10 Location
  • 2,212 reviews 5.6/10 Room
  • 3,589 reviews 8.4/10 Service
  • 71 reviews 6.9/10 WiFi
  • 988 reviews 5.9/10 Cleanliness
  • 607 reviews 8.1/10 Breakfast

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