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Anwar Al Madinah Mövenpick 5 stars

Customer review rating 4.0/5 5,633 reviews

ALLSAFE approved hotel

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Anwar Al Madinah Mövenpick
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+ 18 Services

Hotel extras

  • Close to Masjid Al Nabawi

  • The nearest hotel to the Ladies' Prayer Entrance

  • Directly linked to the shopping mall

  • Extensive facilities for families, individuals and groups

  • Close to the airport

Hotel location

Anwar Al Madinah Mövenpick

Central Zone
Al Khalidiya
PO Box 41340
42311 medinah al munawara
saudi arabia

Tel: +96648181000

Fax: (+966)4/8182000

Check-in from 17h00

Check out up to 12h00

  • By plane

    MOHAMMAD BIN ABDULAZIZ At 12km / 7.46 miles

GPS :24.471719, 39.607736

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • 7 Restaurants
  • No Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 1,291 rooms
    • 18 rooms for people with reduced mobility
    • No family room
    • 3 connecting rooms
    • No non-smoking room
    • 12 floors
  • Languages spoken at the hotel
    • English
    • Arabic
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Porter
    • Porter
  • Desk equipment available
    • Shoe shine machine
Access to property
  • Anwar parking SAR5.00 per hour Additional charge
    • On site
    • 230 parking spaces
    • Private
    • Valet parking
Boutiques/shopping
  • Shopping mall

Our accommodation(s)

The elegant air-conditioned rooms at Anwar Al Madinah are spacious and modern. Each comes with a refrigerator, a work desk and satellite TV, as well as an suite bathroom. and provides laundry and dry-cleaning services.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 6,241

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 4 people

Find out more

Our guest reviews for
Anwar Al Madinah Mövenpick

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

5,633 reviews

TripAdvisor Rating 4.0/5

1,840 reviews

good stay but expensive

Customer review rating 3.5/5

Abdullah Z. Families - 18/10/2021 Confirmed reviews ALL

it was good but expensive & breakfast option was limited in both section with a long que seens like we are in jail & waiting for food

Dear Guest, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Your comments have been shared with the team, they are aware of your problems and we are keen to satisfy you next time We are looking forward to the pleasure of welcoming you once again to Mövenpick Hotel Anwar Al Madinah. Best regards,

Great Reception team and wonderful management

Customer review rating 5.0/5

Anonymous Families - 18/10/2021 Confirmed reviews ALL

The staff are well trained, the duty manager, night manager were fantastic

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We are looking forward to the pleasure of welcoming you once again to Mövenpick Hotel Anwar Al Madinah. We are looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Mövenpick Hotel. Best regards,
Customer review rating 4.5/5

Riyadh Families - 16/10/2021 Confirmed reviews ALL

Really thank you it was a wonderful

عزيزنا الضيف نود أن نشكركم لتعليقكم الإيجابى على إقامتكم الأخيرة لدى فندق أنوار المدينة موڨنبيك. و إنه لمن دواعى سرورنا أن نكون دائمآ عند حسن ظنكم و أن تنال خدماتنا الرضا و الإعجاب لديكم. نحن نتطلع للترحيب بكم مرة أخرى فى فندق أنوار المدينة موڨنبيك.

Bad Experience.

Customer review rating 1.0/5

Dr L. Couples - 16/10/2021 Confirmed reviews ALL

1. I am an ACCOR platinum member, upgraded through the ACCOR website for en suite for the price of a standard room , but when I arrived at the hotel, the reception ignored this upgrade and gave me an ordinary room. 2. The breakfast buffet on Saturday 9th of October was terrible, they canceled the normal spacious area of Buffet in Al-Salam Restuarant and moved the Breakfast Buffet to an only small area 2 x2 meters and all the clients of the hotel heavily crowded in this small area to get their breakfast, this was breaching to the health guidlines and breaching to our Kingdom policy by keeping social distance , it was the worst experince I have ever had. The person who arranged this, should be stopped from doing this service in the future. 3. On the 8th of October afternoon, Being an ACCOR member, I have the ACCOR voucher for welcome free drinks, I called the kitchen service to get me a drink to my room, 1st the person in charge refused to send me the drink to my room, then when I told him, I get this service every time to my room in this hotel and in different hotels, and this is basic service, after lengthy discussion, he agreed to send the drinks?? awaful experience. I think , these issues reflect the weakness and shortage of the expeience of the managers of the hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the Anwar Al Madinah Mövenpick Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Anwar Al Madinah Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Mövenpick Hotel. Sincerely,

Well located. Great facilities.

Customer review rating 4.0/5

Ahmed H. S. Families - 16/10/2021 Confirmed reviews ALL

Enjoyed it a lot. Will definitely come again. Need to upgrate the breakfast buffet just a bit more.

عزيزنا الضيف نود أن نشكركم لتعليقكم الإيجابى على إقامتكم الأخيرة لدى فندق أنوار المدينة موڨنبيك. و إنه لمن دواعى سرورنا أن نكون دائمآ عند حسن ظنكم و أن تنال خدماتنا الرضا و الإعجاب لديكم. ولقد تمت مشاركة تعلیقاتكم مع فريق العمل لیكونوا على دراية لمشاكلكم ونحرص على إرضائكم في المرات القادمة نحن نتطلع للترحيب بكم مرة أخرى فى فندق أنوار المدينة موڨنبيك.

Excellent

Customer review rating 5.0/5

Anonymous Business - 06/10/2021 Confirmed reviews ALL

Quick check in and excellent hospitality from reception staf Husam

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We are looking forward to the pleasure of welcoming you once again to Mövenpick Hotel Anwar Al Madinah. We are looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Mövenpick Hotel. Best regards,

Alhamdolilah excellent stay

Customer review rating 5.0/5

Mufty M. Families - 25/09/2021 Confirmed reviews ALL

It was lovely the person there on 8020 floor Anwar was best man he looked after us well

عزيزنا الضيف نود أن نشكركم لتعليقكم الإيجابى على إقامتكم الأخيرة لدى فندق أنوار المدينة موڨنبيك. و إنه لمن دواعى سرورنا أن نكون دائمآ عند حسن ظنكم و أن تنال خدماتنا الرضا و الإعجاب لديكم. نحن نتطلع للترحيب بكم مرة أخرى فى فندق أنوار المدينة موڨنبيك.

Excellent location

Customer review rating 4.0/5

Khawaja S. R. Couples - 24/09/2021 Confirmed reviews ALL

Good price this time Very comfortable beds especially pillows. Location is very appropriate Adequate no of lifts Small separate kitchenette is a remarkable idea Bathroom was clean fully equiped BUT very small in size. Restaurant closure too early. It was very inconvenient specially these days when due to covid majority of food shops are closed in the vicinity. Breakfast buffet was not UpTo the mark it was expensive and left much to be desired interms of variety lay out etc

Dear Guest, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Your comments have been shared with the team, they are aware of your problems and we are keen to satisfy you next time We are looking forward to the pleasure of welcoming you once again to Mövenpick Hotel Anwar Al Madinah. Best regards,

All the best

Customer review rating 5.0/5

Amir N. Couples - 23/09/2021 Confirmed reviews ALL

It was a great pleasure to stay there. The service was amazing. Location, cleaning and customer service was 5 star. The room size and Devore was perfect. I really enjoyed the stay. Highly recommended

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We are looking forward to the pleasure of welcoming you once again to Mövenpick Hotel Anwar Al Madinah. We are looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Mövenpick Hotel. Best regards,

Best location

Customer review rating 4.0/5

Anonymous Families - 21/09/2021 Confirmed reviews ALL

Easy to reach masjid from this location. Good food.

عزيزنا الضيف نود أن نشكركم لتعليقكم الإيجابى على إقامتكم الأخيرة لدى فندق أنوار المدينة موڨنبيك. و إنه لمن دواعى سرورنا أن نكون دائمآ عند حسن ظنكم و أن تنال خدماتنا الرضا و الإعجاب لديكم. نحن نتطلع للترحيب بكم مرة أخرى فى فندق أنوار المدينة موڨنبيك.

One of the best stay so far

Customer review rating 5.0/5

Mohammed I. K. Solo - 20/09/2021 Confirmed reviews ALL

It was one of the best stay so far, the best thing is it is located very close to Haram. The rooms were clean and good, the staff was very professional and well behaved. The food was amazing.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We are looking forward to the pleasure of welcoming you once again to Mövenpick Hotel Anwar Al Madinah. We are looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Mövenpick Hotel. Best regards,
Customer review rating 5.0/5

Tarek A. Families - 18/09/2021 Confirmed reviews ALL

Very good experience

عزيزنا الضيف نود أن نشكركم لتعليقكم الإيجابى على إقامتكم الأخيرة لدى فندق أنوار المدينة موڨنبيك. و إنه لمن دواعى سرورنا أن نكون دائمآ عند حسن ظنكم و أن تنال خدماتنا الرضا و الإعجاب لديكم. نحن نتطلع للترحيب بكم مرة أخرى فى فندق أنوار المدينة موڨنبيك.

Well located

Customer review rating 3.5/5

Dr.abdullah F. H. Families - 13/09/2021 Confirmed reviews ALL

Good

Dear guest, First of all, we would like to thank you for your positive review concerning your recent stay at our hotel. It is very rewarding to learn that we were able to meet your expectations and that the quality of services provided by the hotel was up to your liking. We are looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Mövenpick Hotel. Best regards,

very good

Customer review rating 4.5/5

Abdulla Z. Families - 12/09/2021 Confirmed reviews ALL

very good

عزيزنا الضيف نود أن نشكركم لتعليقكم الإيجابى على إقامتكم الأخيرة لدى فندق أنوار المدينة موڨنبيك. و إنه لمن دواعى سرورنا أن نكون دائمآ عند حسن ظنكم و أن تنال خدماتنا الرضا و الإعجاب لديكم. نحن نتطلع للترحيب بكم مرة أخرى فى فندق أنوار المدينة موڨنبيك.

Good location

Customer review rating 5.0/5

Ali A. A. Couples - 05/09/2021 Confirmed reviews ALL

Nice people , good behaviors , nice area and clean place without noisy ❤️

عزيزنا الضيف نود أن نشكركم لتعليقكم الإيجابى على إقامتكم الأخيرة لدى فندق أنوار المدينة موڨنبيك. و إنه لمن دواعى سرورنا أن نكون دائمآ عند حسن ظنكم و أن تنال خدماتنا الرضا و الإعجاب لديكم. نحن نتطلع للترحيب بكم مرة أخرى فى فندق أنوار المدينة موڨنبيك.

Very unprofessional staff

Customer review rating 2.0/5

Muhammad T. Families - 31/08/2021 Confirmed reviews ALL

I have been told that I might get upgraded, I called to check twice and I have been told they will call back me but I didn't receive any call back neither receive any upgrades.

Dear Muhammad Zohaib T., Thank you for taking the time to tell us about your experience at the Anwar Al Madinah Mövenpick Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Customer review rating 4.5/5

Anonymous Couples - 26/08/2021 Confirmed reviews ALL

It was excellent

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We are looking forward to the pleasure of welcoming you once again to Mövenpick Hotel Anwar Al Madinah. We are looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Mövenpick Hotel. Best regards,

Excellent staff

TripAdvisor rating 5.0/5

fiaz987 18/08/2021 TripAdvisor review

All staff we dealt with were amazing....Reception, housekeeping. etc. The location was great and close to several landmarks. Rooms were spacious and beds/pillows were very comfortable. Would recommend this place.

Dear Guest, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We are looking forward to the pleasure of welcoming you once again to Mövenpick Hotel Anwar Al Madinah. Best regards,

Madinah visit

TripAdvisor rating 3.0/5

Hungama 03/08/2021 TripAdvisor review

I have stayed at this hotel many times and i am a silver accor member. I must say that the standard has dropped abut the price has not. Upon check no sanitiser pack were offered. No welcome drink as per silver members entitlement. The hotel lifts are not cleaned at all especially the buttons, the Ministry of health should check this hotel if they are following the SOPs. The only positive side is that its close to the masjid, however for the price which they are charging members is far to high.

Dear Guest, Thank you for taking the time to tell us about your experience at the Anwar Al Madinah Mövenpick Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Mövenpick Hotel. Sincerely,

Suboptimal Experience

TripAdvisor rating 2.0/5

ShareefAlmubarak 26/07/2021 TripAdvisor review

Bad reception, delayed luggage assistance, no Le Club priority, conflicting customer service messages re: complementary breakfast, no single bottle of water at the room, welcome drink and gift only when asked for, no parking service.

Dear Guest, Thank you for taking the time to tell us about your experience at the Anwar Al Madinah Mövenpick Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Mövenpick Hotel.

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