Anwar Al Madinah Mövenpick 5 stars

Customer review rating (ALL Rating) 3.7/5 678 reviews

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Anwar Al Madinah Mövenpick - Image 1
Anwar Al Madinah Mövenpick - Image 2
Anwar Al Madinah Mövenpick - Image 3
Anwar Al Madinah Mövenpick - Image 4
Central Zone, Al Khalidiya, PO Box 41340, 42311 MEDINAH AL MUNAWARA, Saudi Arabia

Description

Hotel extras

  • Just one minute's walk from Al-Masjid an-Nabawi

  • The nearest hotel to the Ladies' Prayer Entrance

  • Direct access to the adjacent shopping mall

  • Family-Friendly & Group-Oriented Facilities

  • Prime location near Madinah Airport and Haramain High-Speed Train Station

Our accommodation(s)

Hotel location

Anwar Al Madinah Mövenpick

Central Zone, Al Khalidiya, PO Box 41340
42311 MEDINAH AL MUNAWARA
Saudi Arabia

GPS:24.471719, 39.607736

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  678 reviews

TripAdvisor Rating  3.7/5  2,238 reviews

Not a 5 star hotel

TripAdvisor rating 3.0/5

Israh10 TripAdvisor review

The hotel is very run down and in need of a redesign. Service was not at a 5 star standard. Hardly saw a hotel employee the whole time. We stayed 3 nights and our bathroom was not cleaned once in this period even though housekeeping came in once to attend to the room. By the time we left we had run out of toilet paper and was using the tissues. It seems to me that this hotel is taking advantage of the fact that pilgrims come to the holy city needing a place to stay and with limited options around the haram, think they can offer substandard accommodation because they will always be at capacity. If you are looking for a 5 star hotel this is probably not for you. This is more 4 star. Some positives: location is excellent. Beds were comfortable. Breakfast was ok considering the size of guests. Some of the staff at breakfast were helpful.

We're sorry to hear that your experience with us did not meet your expectations. We truly value your feedback and want to assure you that we will carefully look into the issues you raised to prevent them from happening again. We promise to do everything we can to ensure your next visit aligns with your expectations. We look forward to the opportunity to serve you again and provide the level of service you deserve

DO NOT BOOK A ROOM HERE IF YOU WANT A 5 STAR HOTEL

TripAdvisor rating 1.0/5

Abidul I TripAdvisor review

I don’t even know where to start… Firstly, the initial rooms given to us were on the 8th floor of the Madinah Tower. The rooms smelt like someone died in there. (This is not a joke). Also the rooms did not look like anything near a 5 star hotel room. It was more of a 3 star hotel room. The furniture in general was old, however a lot of it was broken and falling apart. They were also not very clean. The carpet was ripped and sticky, infact most of the room felt sticky. We returned to the reception and told them about this, they ensured us that those were 5 star rooms which I still can’t believe they said that, however they showed us another room to stay in. They only showed 1 out of the 2 rooms, I believe they did this on purpose as they knew the room they didn’t show was not good as this also had a smell and a lot of the things were falling apart. We reported this to the hotel and they did not seem to care at all. The staff don’t look to resolve anything and just said to take it up with the agency when clearly the room they’ve provided is not even 3 star quality let alone 5 star. Extremely upset with their service and would never ever recommend this hotel to anyone.

We're sorry to hear that your experience with us did not meet your expectations. We truly value your feedback and want to assure you that we will carefully look into the issues you raised to prevent them from happening again. We promise to do everything we can to ensure your next visit aligns with your expectations. We look forward to the opportunity to serve you again and provide the level of service you deserve

Unforgettable memories

TripAdvisor rating 5.0/5

MH2385 TripAdvisor review

My stay at Anwar Al Madinah Movenpick for two nights and three days was magical. From the moment I arrived, the staff was incredibly kind and very cooperative, which meant so much since I was traveling alone. The room felt like a dream spacious with a breathtaking full view of Masjid-e-Nabwi right from my window. I had only seen that view in photos, but experiencing it in real life was something else. Waking up to it was a blessing I’ll always remember. A big thank you to Abdul Aziz at reception for his amazing hospitality, and to the Duty Managers Khalid and Saeed for making everything smooth. The restaurant team was also extremely polite and caring. The hotel management even surprised me with a fruit basket and flowers, which made my stay extra special. It was a beautiful experience filled with comfort and warmth. Can’t wait to visit again, InshaAllah. Wishing the entire Movenpick team endless success and growth.

Thank you for your rating. We are really glad you enjoyed your stay with us. We really appreciate your feedback, and we promise to maintain our high level of service and to always be your reliable choice when visiting Almedina. Thank you for choosing us, and we look forward to hosting you again.

Amazing stay

TripAdvisor rating 5.0/5

masood p TripAdvisor review

Great experience Lovely staff (abdul aziz on reception) Clean and on point Got myself a nice little upgrade too, which was a lovely surprise

Thank you for your rating. We are really glad you enjoyed your stay with us. We really appreciate your feedback, and we promise to maintain our high level of service and to always be your reliable choice when visiting Almedina. Thank you for choosing us, and we look forward to hosting you again.

Amazing !

TripAdvisor rating 5.0/5

Global47867849539 TripAdvisor review

Excellent service. Abdul Aziz at reception was very welcoming and supportive. Alhamdullilah wonderful hotel with wonderful service

Thank you for your rating. We are really glad you enjoyed your stay with us. We really appreciate your feedback, and we promise to maintain our high level of service and to always be your reliable choice when visiting Almedina. Thank you for choosing us, and we look forward to hosting you again.

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Other web-users rate our hotel

  • 2,588 reviews 9.5/10 Location
  • 8,022 reviews 8.5/10 Room
  • 12,516 reviews 9.1/10 Service
  • 50 reviews 5.5/10 WiFi
  • 4,932 reviews 9.1/10 Cleanliness
  • 1,231 reviews 8.2/10 Amenities
  • 1,101 reviews 8.4/10 Breakfast
  • 655 reviews 3.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.