Anwar Al Madinah Mövenpick 5 stars

Customer review rating (ALL Rating) 3.7/5 1,589 reviews

Anwar Al Madinah Mövenpick - Image 1
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Description

Hotel extras

  • Close to Masjid Al Nabawi

  • The nearest hotel to the Ladies' Prayer Entrance

  • Directly linked to the shopping mall

  • Extensive facilities for families, individuals and group and accessibility Services

  • Close to the airport

Our accommodation(s)

Hotel location

Anwar Al Madinah Mövenpick

Central Zone, Al Khalidiya, PO Box 41340
42311 MEDINAH AL MUNAWARA
Saudi Arabia

GPS:24.471719, 39.607736

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,589 reviews

TripAdvisor Rating  4.0/5  2,060 reviews

Umrah

TripAdvisor rating 5.0/5

Farhan s Families - TripAdvisor review

Rawan was very helpful to resolve my issue. Had a great experience in the hotel, very quick response from the customer service. I will definitely visit again and will recommend the hotel to my family and friends. Thanks!!!!!!!!!!!!!!!!!!!

Very well located

Customer review rating 5.0/5

Chaudhry A. Z. Families - Confirmed reviews ALL

We r just few yard away from Haram in Madina. It’s really worth of money little bit expensive but services r very very nice so not feeling expensive when you c the services thanks for everything.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We are looking forward to the pleasure of welcoming you once again to Mövenpick Hotel Anwar Al Madinah. We are looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Mövenpick Hotel. Best regards,

Good stay

Customer review rating 5.0/5

Abdulrahman Families - Confirmed reviews ALL

Amazing more than 10 years in the same place

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We are looking forward to the pleasure of welcoming you once again to Mövenpick Hotel Anwar Al Madinah. Best regards,

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Well located . Good breakfast . But the washroom was horrible . The wash basin and closet was clogged all the time . Adjusted only coz it was only a one night stay ,still it was horrible and looked very old and untidy. Except bathroom rest everything was good. Location wise the best and had good buffet breakfast menu also .

Dear Guest, Thank you for taking the time to tell us about your experience at the Anwar Al Madinah Mövenpick Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Anwar Al Madinah Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Mövenpick Hotel. Sincerely,

It's not worth of price which I have been paid. Bad service

Customer review rating 0.5/5

Farah M. Families - Confirmed reviews ALL

I booked quadrant room for Four persons but the room which we given was very small carpet was very old and smelly. It was very hard to walk in the room although I have Three disabled persons with me. Customer service was not good at all I requested them so many times to change our room but no one pay attention what I said. Our room was very small and dark . Cleaning staff was good but hotel management was very poor. There restrictions are very expensive and staff was rude. Overall very bad service I am not happy at all. Only one plus point that hotel is very near to Mosque. I will never recommend to live in this hotel again.

Dear Guest, Thank you for taking the time to tell us about your experience at the Anwar Al Madinah Mövenpick Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Anwar Al Madinah Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Mövenpick Hotel. Sincerely,

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Other web-users rate our hotel

  • 2,849 reviews 9.4/10 Location
  • 4,749 reviews 6.1/10 Room
  • 7,563 reviews 8.3/10 Service
  • 79 reviews 6.9/10 WiFi
  • 2,302 reviews 6.2/10 Cleanliness
  • 1,346 reviews 4.1/10 Comfort
  • 1,206 reviews 2.7/10 Vibe
  • 1,169 reviews 8/10 Breakfast

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