Pullman Singapore Orchard 5 stars

Customer review rating (ALL Rating) 4.4/5 2,867 reviews

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Description

Hotel extras

  • Gateway to Singapore, and a mere 5 minutes walk to Orchard and Somerset MRT stations

  • Trendy, technology-enabled rooms and suites with spectacular views of Singapore

  • Smart services including a contactless online check-in process and a digital room key

  • Gastronomical experiences with Asian flavours refined with a modern twist

  • 6 unique, cool event spaces that embody a powerful convergence of business and pleasure

Our accommodation(s)

Hotel location

Pullman Singapore Orchard

270 Orchard Road
238857 Singapore
Singapore

GPS:1.30344, 103.83624

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,867 reviews

Overall fantastic stay

Customer review rating 4.5/5

Leonard T. Families - Confirmed reviews ALL

We stayed 11 nights in a suite at the Pullman Orchard in Singapore. Overall it was an excellent experience. Friendly staff who were very accommodating to us. There was a safety issue where I cut my toe on the shower door and it bled. The manager and security came with a first aid kit to ensure that I was ok, and also left a nice card and snacks for me. Will definitely be returning.

Dear Leonard Thank you for taking the time to share your feedback about your recent stay in our suite at Pullman Singapore Orchard. We are thrilled to know you had an excellent experience overall and appreciated the friendliness and attentiveness of our staff. We sincerely regret the incident with the shower door and are grateful for your understanding. Your safety is our utmost priority, and we are glad that our manager and security team could promptly assist you and provide care. We appreciate your kind words and your intention to return. We look forward to welcoming you back and ensuring your next visit is seamless and even more enjoyable. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

Good stay

Customer review rating 4.0/5

Mi… Business - Confirmed reviews ALL

Very efficient check-in, environmentally friendly, good enough breakfast, and good location on Orchard Road.

Dear Michael Thank you for taking the time to share your feedback with us. We have noted your comments regarding language communication and will continue to ensure our team members provide clear and accommodating service. Our Engineering team will also look into the water spillage issue in the shower to enhance guest comfort. Additionally, we appreciate your input on our breakfast offerings and will share your thoughts with our culinary team as we strive to continually improve. We look forward to welcoming you back soon for an even better experience. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

Good and responsive staff

Customer review rating 4.5/5

Ardhestiro P. Families - Confirmed reviews ALL

It was our wedding anniversary and the staff prepare for a wonderful surprise like cake and amenities. Not only small cake but also a fine cake that mostly costly. We experienced unconditional accident. The electricity shutdown at 1 am. The staff very responsive and responsible we offered to move to other floor until morning and then as a complimentary apologies they facilitate on management free for airport transport. Very satisfied and highly recommend

Dear Ardhestiro Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard

Good location but no surprise just very normal

Customer review rating 3.0/5

E. C. L. Couples - Confirmed reviews ALL

Not expected like my past experiences in all accor stay

Dear E. C. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet the expectations set by your previous stays. We always strive to create memorable moments for our guests, and we regret that we fell short during your visit. Your comments are important to us, and we will take them into consideration as we look for ways to improve. We hope to have the opportunity to welcome you back for a stay that exceeds your expectations. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

Good location

Customer review rating 4.0/5

Rc Couples - Confirmed reviews ALL

The stay was good, location was good, staff were top notch! Not a fan of having to take 2 lifts to get to the room, happy hour should be 4 to 8PM not 2 to 6PM. Overall experience was good. Thank you.

Dear Richard Thank you for sharing your feedback with us! We appreciate your input on the Happy Hour timing—it is valuable feedback as we continue to enhance our guest experience. Thank you again, and we look forward to welcoming you back for another enjoyable stay. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

Other web-users rate our hotel

  • 1,425 reviews 9.7/10 Location
  • 1,580 reviews 7.2/10 Room
  • 2,009 reviews 8.7/10 Service
  • 21 reviews 6.3/10 WiFi
  • 583 reviews 8.7/10 Vibe
  • 558 reviews 6.9/10 Cleanliness
  • 408 reviews 7.8/10 Breakfast
  • 248 reviews 5.9/10 Value

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