Pullman Singapore Orchard 5 stars

Customer review rating (ALL Rating) 4.5/5 3,481 reviews

Pullman Singapore Orchard - Image 1
Pullman Singapore Orchard - Image 2
Pullman Singapore Orchard - Image 3
Pullman Singapore Orchard - Image 4

Description

Hotel extras

  • Prime Orchard Road location, just a 5‑minute walk from Orchard and Somerset MRT stations.

  • Trendy, tech-enabled rooms and suites with spectacular views of Orchard

  • Picturesque outdoor swimming pool with sunbeds and cabanas

  • Modern Asian dining and premium cocktail lounge.

  • One new, pillarless gallery space and three meeting rooms

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Pullman Singapore Orchard

270 Orchard Road
238857 Singapore
Singapore

GPS:1.30344, 103.83624

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,481 reviews

Customer review rating 5.0/5

Ruth D. Solo - Confirmed reviews ALL

Dear Ruth, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our prime location, exceptional service, and the quality of our food. Your compliments about our housekeeping team and their dedication to maintaining your room are greatly appreciated. We would be delighted if you would consider sharing your positive experience on TripAdvisor. https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d24…-Pullman_Singapore_Orchard-Singapore.html We look forward to welcoming you back again in the near future. Kind regards, Franck Loison General Manager Pullman Singapore Orchard

Customer review rating 2.0/5

Quoc D. N. Business - Confirmed reviews ALL

Dear Quoc D., Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your departure. We understand that you had requested a short extension to your check-out time due to your evening flight, and while we were pleased to accommodate a check-out until 12:30 PM, we are sorry that our communication afterwards left you feeling rushed. Our intention was not to make you feel pressured to leave, and we regret that our call at 12:10 PM gave you that impression. Please be assured that we will investigate this matter with our Front Office team to understand what occurred, including the communication regarding your late check-out request and the delay in responding to your luggage assistance request. Your feedback is valuable in helping us identify areas for improvement and reinforce the level of care and attentiveness our guests deserve. Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a much more seamless and enjoyable experience in the future. Kind regards, Franck Loison General Manager Pullman Singapore Orchard

Customer review rating 4.0/5

Cherry D. Couples - Confirmed reviews ALL

Dear Cherry, Thank you for your kind words regarding our location and the accommodating nature of our staff. We appreciate your feedback about the buffet area and will consider it for future enhancements to improve our guest experience. We would be delighted if you would consider sharing your positive experience on TripAdvisor. https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d24…-Pullman_Singapore_Orchard-Singapore.html Kind regards, Franck Loison General Manager Pullman Singapore Orchard

Customer review rating 4.5/5

Anthony P. Couples - Confirmed reviews ALL

Dear Anthony, Thank you for your kind words regarding our staff and location. We are delighted to hear that you found our team attentive and enjoyed the dining options. We look forward to welcoming you back to Pullman Singapore Orchard in the future. We would be delighted if you would consider sharing your positive experience on TripAdvisor. https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d24…-Pullman_Singapore_Orchard-Singapore.html Kind regards, Franck Loison General Manager Pullman Singapore Orchard

Customer review rating 1.5/5

Ahmad S. M. T. Families - Confirmed reviews ALL

Dear Ahmad, Thank you for taking the time to share your feedback regarding your recent stay. We are sorry to learn that our breakfast offering did not meet your expectations. We understand your disappointment and appreciate the opportunity to clarify that our we are not a halal-certified establishment, and therefore we are unable to offer a fully halal breakfast selection. We recognize that this may not suit the dietary preferences or requirements of all our guests, and we appreciate your understanding. Your feedback has been noted, and we will continually review our food and beverage offerings to better serve our guests where possible. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future. Kind regards, Franck Loison General Manager Pullman Singapore Orchard

Other web-users rate our hotel

  • 1,817 reviews 9.8/10 Location
  • 1,739 reviews 7.2/10 Room
  • 2,455 reviews 8.7/10 Service
  • 26 reviews 9.1/10 WiFi
  • 653 reviews 6.9/10 Cleanliness
  • 511 reviews 7.6/10 Breakfast
  • 264 reviews 6.6/10 Value

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Singapore Hotels