ibis Styles Kyoto Shijo 3 stars

Dear Valued ALL Member, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you found our laundry facilities convenient and appreciated the pajamas provided in your room. We are especially delighted to learn that Mr. Khan made a positive impression during your stay through his helpful advice and service. Your kind recognition will certainly be shared with him. At the same time, we sincerely apologize for the inconvenience caused by the air-conditioning unit leaking water in your room. This is certainly not the experience we wish to provide, and we have shared your comments with our Engineering team to ensure the issue is thoroughly investigated and addressed. We also appreciate your feedback regarding the rice-filled pillow. We understand that comfort preferences vary from guest to guest, and your comments are valuable as we continue to evaluate and improve our amenities. Thank you as well for your suggestion regarding easier connectivity. We will review this feedback with the relevant teams as we continuously strive to enhance our guests' experience. We truly appreciate your loyalty as an ALL Classic Member and thank you for recommending both our hotel and the ALL loyalty program. We hope to have the pleasure of welcoming you and your family back for an even more comfortable stay in the future. Kind regards, ibis Styles Kyoto Shijo

Dear Valued Gold Member, Thank you for taking the time to share your feedback regarding your recent stay at ibis Styles Kyoto Shijo. We appreciate your loyalty as an ALL Gold Member and are grateful that you chose to stay with us during your visit to Kyoto. While we are pleased to know that your reservation experience, Wi-Fi connection, and room cleanliness met your expectations, we are sorry to learn that your overall stay did not fully satisfy you. We understand that you found the room smaller than expected and that the design did not create the welcoming atmosphere you were looking for. We also regret that our breakfast buffet, particularly the selection of Western dishes, did not meet your expectations. Your comments are very important to us, as they help us identify areas where we can improve. We have shared your feedback with the relevant teams for review as we continue working to enhance the guest experience. We sincerely appreciate your honest assessment and thank you for highlighting both the positive and negative aspects of your stay. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience that better reflects our commitment to hospitality. Warm regards, ibis Styles Kyoto Shijo

Dear Valued Gold Member, Thank you for taking the time to share your detailed feedback regarding your recent stay at ibis Styles Kyoto Shijo. We are pleased to hear that you found our hotel clean, efficient, and well-equipped, and that you appreciated the reservation process, check-in experience, cleanliness, Wi-Fi, and overall convenience of your stay. Your loyalty as an ALL Gold Member is greatly valued, and we sincerely appreciate your continued support. At the same time, we regret to learn that the noise from the street affected your comfort. We understand how important A. quiet and restful environment is, especially for our guests traveling on business. Please accept our sincere apologies for the inconvenience caused. Your comments regarding the sound insulation of our windows have been noted and will be shared with the relevant teams for future consideration. We also appreciate your feedback concerning the breakfast selection and dining space. We continuously review guest comments to improve our offerings, and your observations will help us evaluate opportunities to enhance the breakfast experience for our guests. Thank you once again for your constructive feedback and recommendation. We truly value your insights and hope to have the opportunity to welcome you back to Kyoto for an even more comfortable stay in the future. Warm regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you very much for staying at ibis Styles Kyoto Shijo and for taking the time to share your wonderful feedback. We are delighted to learn that you enjoyed our convenient location, clean facilities, and comfortable room. It is especially rewarding to know that your overall experience met your expectations and that you would highly recommend our hotel to your friends, colleagues, and family. We are particularly grateful for your kind words regarding the male team member who assisted you with check-in on June 29. Although you do not recall his name, we will share your compliments with our Front Office team. We are sure your recognition of his friendliness, professionalism, and thorough explanations will be a great encouragement to our staff. It is also pleasing to hear that you were satisfied with the cleanliness of your room, our Wi-Fi service, and the overall service provided by our team. As a valued ALL Silver member, your feedback means a great deal to us. Thank you once again for your support and for choosing to stay with us. We look forward to welcoming you back on your next visit to Kyoto. Kind regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for your kind words regarding your recent stay at ibis Styles Kyoto Shijo. We are delighted to learn that our location, cleanliness, and attentive staff contributed to a peaceful and comfortable experience during your visit. It is our goal to exceed the expectations of our guests, and your feedback is greatly appreciated. We look forward to welcoming you back in the future. Best regards, ibis Styles Kyoto Shijo