The Municipal Hotel & Spa Liverpool - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 2,477 reviews

The Municipal Hotel & Spa Liverpool - MGallery Collection - Image 1
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Description

Hotel extras

  • Luxurious central location in Liverpool close to everything you will love about Liverpool

  • 179 modern and luxurious bedrooms with special touches for a memorable experience

  • Our British brasserie offers delicious dishes from around the globe in a stunning decor

  • Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.

  • 6 unique boardrooms for meetings and events to remember

Our accommodation(s)

Hotel location

The Municipal Hotel & Spa Liverpool - MGallery Collection

Municipal Building, Dale Street
L2 2DH LIVERPOOL
United Kingdom

GPS:53.4085, -2.9862

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,477 reviews

Customer review rating 4.5/5

Hendrik E. Business - Confirmed reviews ALL

From entering to leaving the hotel all staff were very accommodating and friendly, helpful and engaging

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff made a positive impression with their friendliness and helpfulness. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. Kind Regards, Carlota Ashmore Guest Relations Manager

Customer review rating 5.0/5

Jonathan C. Business - Confirmed reviews ALL

I stay at this hotel regularly and always get looked after very well. Thanks to all the Municipal team and Happy Christmas!

Dear Guest, Thank you for your kind words regarding your stays at The Municipal Hotel & Spa. We are delighted to hear you enjoy your time with us. Wishing you a joyous Christmas and looking forward to welcoming you back soon. Kind Regards, Carlota Ashmore Guest Relations Manager

Customer review rating 4.5/5

Lisa P. Couples - Confirmed reviews ALL

Well located, lovely looking hotel, well presented inside and out. While we spent very little time in the hotel as it was a short break and we were mostly out exploring, the staff were lovely, very welcoming & helpful on arrival and our room was well equipped with everything required. Would definitely return and recommend.

Dear Ms P., Thank you ever so much for your kind words and for taking the time to share your experience. We are delighted to hear that you enjoyed your recent stay and received a warm welcome from our team. We truly appreciate the recommendation and would be very happy to welcome you back again in the future. With Warmest Regards, Charlotte Whittle - Adams Guest Relations Manager

Customer review rating 5.0/5

Karen B. Couples - Confirmed reviews ALL

The friendly doormen, the Christmas tree in the reception, the friendly reception staff and the beautifully decorated magical bar area are the best welcome to start your stay. Our room was lovely and spacious, the Birthday treat of Liverpool tarts was a nice and appreciated touch. Our housekeeping lady was the best ever and always a smile and cheery hello. The breakfast was perfect, the choice of cold drinks was welcome as we don’t drink hot drinks. Lovely cheese, meats, fruit, yoghurts, asstd breads etc or/ plus a hot menu to choose from and served by happy chatty staff was great. We enjoyed a cocktails in the bar plus food from the bar menu. A short walk to the centre of town, our favourite restaurants, line street station and the Christmas market. A perfect location. All in all we thoroughly enjoyed our second stay at the Municipal and will be back again when possible.

Dear Karen, Thank you so much for taking the time to share such a wonderful and detailed review. We’re truly delighted to hear that your second stay with us was so thoroughly enjoyed, from the warm welcome by our doormen and reception team to the festive atmosphere, bar experience, and your spacious room. It’s especially lovely to know that the birthday treat was appreciated and that our housekeeping colleague made such a positive impression — I will be sure to share your kind words with the team. We’re also pleased that breakfast, the bar, and our central location all contributed to a memorable stay. Thank you once again for choosing to return to The Municipal. We would be absolutely delighted to welcome you back again in the future. If you wouldn’t mind sharing your experience on TripAdvisor, we would greatly appreciate it, as it is our largest review platform and your feedback means a great deal to us. Warm regards, Alexander Guest Relations Manager

Customer review rating 4.5/5

Gallant M. Business - Confirmed reviews ALL

Fantastic customer service

Dear Guest, Thank you for your kind words regarding your recent stay. We are thrilled to hear that you enjoyed our customer service and had a fantastic experience. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional hospitality. Best regards, Carlota Ashmore Guest Relations Manager

Other web-users rate our hotel

  • 1,253 reviews 9.6/10 Location
  • 2,392 reviews 7.3/10 Room
  • 2,967 reviews 8.3/10 Service
  • 18 reviews 4.8/10 WiFi
  • 1,395 reviews 8.5/10 Amenities
  • 1,099 reviews 6.2/10 Comfort
  • 978 reviews 9.2/10 Vibe
  • 957 reviews 8/10 Bar

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