The Sebel Sydney Martin Place 4.5 stars

Customer review rating (ALL Rating) 4.0/5 1,009 reviews

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Description

Hotel extras

  • Central CBD location near well-known sights like Sydney Opera House

  • Kitchenettes, Nespresso coffee and Chromecast in all rooms

  • Easy access to partner parking spaces with discounts available

  • Varied breakfast options with local partner restaurants

  • In-room dining ordered by QR code from local partners

Our accommodation(s)

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Hotel location

The Sebel Sydney Martin Place

165 PHILLIP STREET
2000 SYDNEY
Australia

GPS:-33.86857604, 151.2108306884

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,009 reviews

TripAdvisor Rating  3.0/5  8 reviews

Good location, nice makeover

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The Sebel was a very convenient place to stay in the city. Missing a bar/social area and the bathrooms could do with better tiling and updating but was good value for money.

Dear Joanne S., We very much appreciate your comments regarding your stay at the The Sebel Sydney Martin Place. I am pleased to hear that you enjoyed your recent stay with us and our newly renovated hotel. I certainly agree that we have had a nice makeover and am pleased that you found the hotel good value. It is disappointing to see that you experience a couple of challenges throughout your stay. While we do not have our own restaurant, being in the CBD there are some fantastic options including some within our building. At Sebel we do aim to provide the best service, and I am sorry to hear that a team member hung up on you. This is definitely not the kind of service we want to provide to our guest so please rest assured this has been shared with the team. Furthermore, in regard to the bathroom tiling, this has been shared with our maintenance team to address immediately. I am so sorry you had this experience and please rest assured that it will be addressed promptly. Thank you again for sharing your experience, and we hope to welcome you back to the Sebel again soon. Sincerely, Cristian

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

The hotel is conveniently located close to the center of the city The rooms are pretty small and the bathroom is tiny with the door opening on an angle very close to the toilet. My dirty wine glass was left on the bedside table Overall it was fine and whilst the price was good I am not sure I will rebook

Good location

Customer review rating 2.5/5

Hayley D. Business - Confirmed reviews ALL

This is a stylish but extremely basic hotel, without a basic pricetag. A few key things needed to be better: having more than one staff member working at check out would be key (two members of staff were hiding in back office whilst the cue of guests grew). Collecting our bags at 10:30am took 45 minutes as we joined a cue of 5 sets of guests waiting to check out or in. At peak time this is a staffing issue. The “affiliated” restaurant for dinner didn’t answer the phone, nor could we place an online order for dinner through the app on a Friday night. Had to ask for ice, tea bags, slippers, and a cold version of the promoted cocktail as it was stored on the shelf not in the fridge. The rooms are lovely and had good lighting but those little basics aspects would have really made a difference.

Great location, spacious room, comfortable stay

Customer review rating 4.5/5

Anil R. Business - Confirmed reviews ALL

Conveniently located close to St James station which is an airport train station, and Martin place station which is a metro station. Close to the action in Sydney but still in a quiet and safe street. Definitely recommend and will return.

Dear Anil R., We very much appreciate your comments regarding your stay at The Sebel Sydney Martin Place. It is always a pleasure to see our guests take advantage of our location. It's wonderful to see you had a pleasant stay we hope your return to us will be as great as the last. Sincerely, Night Manager Joseph

Well Priced and positioned for a short stay

Customer review rating 4.0/5

Trent M. Couples - Confirmed reviews ALL

Stayed here for one night after a work Christmas party, good option as a crash pad, room was nice and comfortable but lacking facilities such as a restaurant, car park etc if you were looking to stay for several days.

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Other web-users rate our hotel

  • 553 reviews 9.3/10 Location
  • 771 reviews 6.7/10 Room
  • 553 reviews 7.7/10 Service
  • 14 reviews 6.1/10 WiFi
  • 280 reviews 6.2/10 Cleanliness
  • 151 reviews 3.2/10 Food
  • 126 reviews 4.4/10 Amenities
  • 96 reviews 4.4/10 Breakfast

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