Mercure Brisbane Garden City 4 stars

Customer review rating (ALL Rating) 3.9/5 1,088 reviews

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Description

Hotel extras

  • Newly refurbished public spaces and air conditioning systems in every room

  • Meeting and event space, complimentary Wi-Fi and onsite parking are available

  • Excellent service, 24-hour reception, communal laundry and relaxing atmosphere

  • Every room features a kitchenette with a mini-fridge

  • 15 minutes from Brisbane CBD, 2 minutes to Westfield Garden City, 30 minutes to the Gold Coast

Our accommodation(s)

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Hotel location

Mercure Brisbane Garden City

18 MacGregor Street
4122 UPPER MOUNT GRAVATT
Australia

GPS:-27.565799, 153.086611

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,088 reviews

Customer review rating 4.0/5

Linda W. Couples - Confirmed reviews ALL

Pleasant hotel ideal for Westfield. Unfortunately the TV in our particular room would not allow us to screen mirror and they were unable to do anything for us.

Customer review rating 4.5/5

Louise G. Solo - Confirmed reviews ALL

Bed was amazing with lots of pillows, love the supply of body wash, shampoo and conditioner etc. great night stay, thank you

Dear Louise, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Himanshu Malhotra Front Office Manager

Customer review rating 5.0/5

Kate M. Business - Confirmed reviews ALL

The staff were very helpful and friendly. The room was very comfortable

Dear Kate, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Himanshu Malhotra Front Office Manager

Customer review rating 5.0/5

Patricia T. Solo - Confirmed reviews ALL

Allowed early check in as early flight. Hot breakfast daily is early which is great. Friendly staff very helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manideep FO Assistant Manager

Customer review rating 3.0/5

Tina E. Couples - Confirmed reviews ALL

Staff were great and friendly place was very clean, the lift though sounded like it was going to break at any minute and o unfortunately left a night early because the bed was so uncomfortable, my back hurt for a couple days afterwards.

Dear Tina, Thank you for taking the time to share your feedback. We’re delighted to hear that you found our staff friendly and the property clean — your kind words mean a great deal to our team. However, we are sincerely sorry to learn about the issues you experienced during your stay. Please accept our apologies for the discomfort caused by the bed, and for any inconvenience related to the lift noise. This is certainly not the experience we aim to provide, and we understand how important a good night’s rest and a comfortable environment are. Your comments have been shared with our maintenance and management teams so we can address the lift concern and review the quality of our bedding to improve our guests’ comfort moving forward. We truly regret that your stay was cut short and that your experience did not meet expectations. We would appreciate the opportunity to welcome you back in the future and provide you with a far more comfortable and enjoyable stay. Sincerely, Himanshu Malhotra Front Office Manager

Other web-users rate our hotel

  • 536 reviews 9.4/10 Location
  • 878 reviews 5.9/10 Room
  • 763 reviews 7.4/10 Service
  • 24 reviews 5.2/10 WiFi
  • 479 reviews 5.5/10 Cleanliness
  • 225 reviews 6/10 Breakfast
  • 16 reviews 1.9/10 Pool
  • 12 reviews 0/10 Wellness Area

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