Mercure Brisbane Garden City 4 stars

Customer review rating (ALL Rating) 3.8/5 1,101 reviews

Mercure Brisbane Garden City - Image 1
Mercure Brisbane Garden City - Image 2
Mercure Brisbane Garden City - Image 3
Mercure Brisbane Garden City - Image 4

Description

Hotel extras

  • Newly refurbished public spaces and air conditioning systems in every room

  • Meeting and event space, complimentary Wi-Fi and onsite parking are available

  • Excellent service, 24-hour reception, communal laundry and relaxing atmosphere

  • Every room features a kitchenette with a mini-fridge

  • 15 minutes from Brisbane CBD, 2 minutes to Westfield Garden City, 30 minutes to the Gold Coast

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Brisbane Garden City

18 MacGregor Street
4122 UPPER MOUNT GRAVATT
Australia

GPS:-27.565799, 153.086611

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,101 reviews

TripAdvisor Rating  3.0/5  22 reviews

Customer review rating 4.0/5

G. G. A. A. Business - Confirmed reviews ALL

I recently stayed at Mercure Brisbane Garden City and had a thoroughly enjoyable experience. The hotel itself was comfortable, clean, and well located, making it an excellent choice for both business and leisure. What truly made my stay exceptional, however, was the service provided by Shaneal. From the moment I arrived, Shaneal was welcoming, professional, and genuinely attentive. Any questions or requests I had were handled promptly and with a level of care that went above and beyond expectations. It’s rare to encounter someone who combines efficiency with such a friendly and reassuring manner. Shaneal’s customer service made a noticeable difference to my stay and is a real credit to the Mercure brand. Because of this experience, I would not hesitate to stay here again and would highly recommend Mercure Garden City Brisbane to others.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sourabh J. Assistant Manager, Mercure Brisbane Garden City

Customer review rating 3.5/5

Marea C. Solo - Confirmed reviews ALL

I stay often but please please bring back the microwaves. I can’t think of any other place I’ve stayed that doesn’t have a microwave. I had to complain this time about the very smelly bathroom drain. Eerrkk.

Dear Marea, Thank you for taking the time to share your feedback and for being a loyal, repeat guest — we truly appreciate you staying with us so often. Microwaves are currently available upon request, and our team is always happy to assist with that. We do understand your frustration, though, and your feedback about bringing microwaves back to all rooms has been noted and shared with management. We’re also very sorry about the unpleasant odor from the bathroom drain. That’s certainly not the experience we want for our guests, and we appreciate you bringing it to our attention so it could be addressed promptly. Thank you again for your continued support and honest feedback. It helps us improve, and we hope to make your next stay a much more comfortable one. Thanks Himanshu Malhotra Front Office Manager

Customer review rating 3.0/5

David W. Business - Confirmed reviews ALL

Disappointed that a bus interrupted my sleep, meters from my window at 3.30am. and sat there for 5 min, hotel is getting very tired

Customer review rating 5.0/5

Robert F. Couples - Confirmed reviews ALL

Great Service.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sourabh J. Assistant Manager, Mercure Brisbane Garden City

Customer review rating 3.5/5

Leanne C. Solo - Confirmed reviews ALL

The room was comfortable. It was advertised and I booked it as a room with a city view. However the view was of a building next door and a car park.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 493 reviews 9.6/10 Location
  • 875 reviews 5.8/10 Room
  • 738 reviews 7.3/10 Service
  • 20 reviews 6/10 WiFi
  • 481 reviews 5/10 Cleanliness
  • 205 reviews 6/10 Breakfast
  • 21 reviews 4.8/10 Bar
  • 14 reviews 2.1/10 Pool

Powered by Trustyou

Our other establishments nearby