Mercure Brisbane Garden City 4 stars

Customer review rating (ALL Rating) 3.8/5 1,069 reviews

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Mercure Brisbane Garden City - Image 1
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18 MacGregor Street, 4122 UPPER MOUNT GRAVATT, Australia

Description

Hotel extras

  • Newly refurbished public spaces and air conditioning systems in every room

  • Meeting and event space, complimentary Wi-Fi and onsite parking are available

  • Excellent service, 24-hour reception, communal laundry and relaxing atmosphere

  • Every room features a kitchenette with a mini-fridge

  • 15 minutes from Brisbane CBD, 2 minutes to Westfield Garden City, 30 minutes to the Gold Coast

Our accommodation(s)

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Room 1

Hotel location

Mercure Brisbane Garden City

18 MacGregor Street
4122 UPPER MOUNT GRAVATT
Australia

GPS:-27.565799, 153.086611

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,069 reviews

TripAdvisor Rating  3.0/5  20 reviews

Customer review rating 3.0/5

Anupurna J. S. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Mony P. C. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Syed A. Business - Confirmed reviews ALL

Dear Syed, Thank you for taking the time to share your feedback. While we're pleased to hear that your stay was comfortable, we sincerely regret that the facilities and amenities did not meet your expectations for a 4-star experience. We appreciate your comments regarding the room size, the overcooling refrigerator, and the overall condition of the lifts, hallways, and guest rooms. We're glad our team was able to promptly replace the fridge upon your report, though we understand the inconvenience caused. Regarding your Accor membership, we apologize for the delay in reflecting your booking in the app. Please feel free to contact our front desk or loyalty support team so we can assist in resolving this matter. We’re currently undergoing a phased upgrade across the property—including guest rooms, common areas, and amenities—to better align with the standards our guests expect and deserve. Your feedback helps guide these improvements, and we thank you for helping us move forward. We hope to have the opportunity to welcome you again in the future and provide a stay that truly reflects our commitment to quality and comfort. Himanshu Malhotra Front Office Manager

Customer review rating 4.5/5

Jo J. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Kanawi P. Families - Confirmed reviews ALL

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Other web-users rate our hotel

  • 479 reviews 9.7/10 Location
  • 881 reviews 5.6/10 Room
  • 727 reviews 7.2/10 Service
  • 20 reviews 6.7/10 WiFi
  • 476 reviews 5.1/10 Cleanliness
  • 199 reviews 6.1/10 Breakfast
  • 20 reviews 4.8/10 Bar
  • 14 reviews 1.9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.