Mercure Brisbane Garden City

Mercure Brisbane Garden City 3 stars

Customer review rating (ALL Rating) 3.6/5 43 reviews

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Hotel extras

  • Features outdoor area with seating

  • Meeting Space, Wifi, Onsite Parking available

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home

  • Every room features a kitchenette with microwave and fridge

  • 15 minutes from Brisbane CBD, 2 minutes to Westfield Garden City, 30 minutes to the Gold Coast

Hotel location

Mercure Brisbane Garden City

18 MacGregor Street
4122 UPPER MOUNT GRAVATT
Australia

GPS:-27.56515, 153.08693

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

DINING ROOM Non contractual photo

PLEASE NOTE: THIS SERVICE IS CURRENTLY CLOSED. Start your day the right way with a full breakfast buffet at Mercure Brisbane Garden City.

Our accommodation(s)

Mercure Brisbane Garden City has 120 rooms. Each room is large and comfortable and includes a kitchenette, LCD TV, and air conditioning.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  43 reviews

Air conditioning not working

Customer review rating 3.0/5

Chuck Families - Confirmed reviews ALL

Unfortunately the air conditioning was not working and there’s no room to move into. At least The manager gave us a fan and free breakfast as compensation. Luckily we’re only there for 1 night. Unfortunately reception staff did not know how to resolve this until the manager came out to help. Perhaps need more staff training for the juniors staff members. The service from an older staff on the next morning was marvellous.

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Overall good. Close to garden city

Not a Mercure standard

Customer review rating 1.5/5

Katie Families - Confirmed reviews ALL

Booked this hotel as it was near an event we were at. As it was a Mercure didn’t expect what we walked into. Apparently it had only just taken over the Travelodge as told by the receptionist. Poor service, below standard rooms. Never again.

Lovely stay just outside of Brisbane CBD

Customer review rating 5.0/5

Jennifer Families - Confirmed reviews ALL

Great location, friendly service and very happy with the room and price. Good sized carpark to get in and out of and the Maintenance man (Phillips) was so nice and punctual when I had a minor issue with a loose tap (not that it affected my stay). Overall, my trip was excellent, with the bonus location of being right near a major shopping centre.

Well located

Customer review rating 5.0/5

Craig Families - Confirmed reviews ALL

Staff very good and very helpful

Dear Mr M., I am delighted to read that you had an excellent stay with us at the Mercure Brisbane Garden City. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Calen Romaniuk Mercure Brisbane Garden City

Other web-users rate our hotel

  • 255 reviews 9.1/10 Location
  • 417 reviews 4.7/10 Room
  • 293 reviews 8.6/10 Service
  • 16 reviews 6.4/10 WiFi
  • 247 reviews 3.9/10 Comfort
  • 218 reviews 3.8/10 Cleanliness
  • 71 reviews 6.9/10 Value
  • 66 reviews 2.1/10 Food

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