Mercure Brisbane Garden City 4 stars

Customer review rating (ALL Rating) 3.6/5 429 reviews

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Description

Hotel extras

  • Newly refurbished public spaces

  • Meeting Space, complimentary Wi-Fi and onsite parking available

  • Excellent service, 24-hour reception, communal laundry and relaxing atmosphere

  • Every room features a kitchenette with microwave and fridge

  • 15 minutes from Brisbane CBD, 2 minutes to Westfield Garden City, 30 minutes to the Gold Coast

Our accommodation(s)

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Hotel location

Mercure Brisbane Garden City

18 MacGregor Street
4122 UPPER MOUNT GRAVATT
Australia

GPS:-27.56515, 153.08693

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  429 reviews

TripAdvisor Rating  3.0/5  10 reviews

Good place out of Brisbane

Customer review rating 4.0/5

Sean Business - Confirmed reviews ALL

Good place to stay if you are in the south-west of Brisbane CBD. Modern hotel with ample free car parking.

Dear Sean , We very much appreciate your comments regarding your stay at the Mercure Brisbane Garden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahdi Hadad Assistant Manager Mercure Brisbane Garden City

Good Stay, horrible costumer service on check in.

Customer review rating 2.5/5

Faith T. Business - Confirmed reviews ALL

I booked Mercure Brisbane Garden City for a Guest and he had a terrible experience on check in. All details of the guest who was going to staying was forwarded on the time of booking and confirmed again 5 hours before check in. The reception lady who was at check in was unprofessional, unwilling to help and rude to my guest and this really stood out to my guest.

Disappointing

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Used tissues (that were not mine) found behind the lounge and beside table on arrival (I was looking for a power point close to the bed) and a leaking ceiling in the hallway just near my room.

Disappointing

Customer review rating 1.0/5

Mark Business - Confirmed reviews ALL

Aircon didnt work. Room cleaners knocked twice early morning before checkout time

Close to Garden City, plenty of parking

Customer review rating 4.0/5

Vanessa Business - Confirmed reviews ALL

Good location, plenty of parking, but could do with a refresh in the rooms. They are getting a bit tired.

Dear Vanessa, We very much appreciate your comments regarding your stay at the Mercure Brisbane Garden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. We started changing air conditioner system and renew carpets. I Also sent you invoice again. Sorry for delay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahdi Hadad Assistant Manager Mercure Brisbane Garden City

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Other web-users rate our hotel

  • 345 reviews 9.4/10 Location
  • 653 reviews 4.5/10 Room
  • 449 reviews 7.7/10 Service
  • 21 reviews 7.3/10 WiFi
  • 355 reviews 3.9/10 Comfort
  • 328 reviews 3.3/10 Cleanliness
  • 127 reviews 4.9/10 Breakfast
  • 123 reviews 2.2/10 Food

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