Mercure Brisbane Garden City 4 stars

Name: Mercure Brisbane Garden City - ALL
Address: 18 MacGregor Street, UPPER MOUNT GRAVATT, 4122, AU
Telephone: +61721399100
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 1,090 reviews

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18 MacGregor Street, 4122 UPPER MOUNT GRAVATT, Australia

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Mercure Brisbane Garden City

Hotel for travellers looking for local and authentic experiences

The Mercure Brisbane Garden City is a springboard for your South Brisbane travels. All rooms are outfitted with cutlery, kitchen sink, coffee and tea station, smart TV, air conditioning, iron and a safe. Complimentary services include 24 hours reception, self-check-in kiosk, Wi-Fi, luggage storage, concierge wake up calls and on-site parking. Available at a charge, self-service laundry, private meeting room, buffet breakfast, all day dining at Distrikt Press café and room service.

Your modern springboard for exploring Brisbane is here. Mercure Brisbane Garden City offers the perfect blend of comfort, convenience, and style for both business and leisure travellers. Enjoy free WiFi, parking & 24hr reception. Steps from Westfield Mt Gravatt, close to Griffith University & QSAC. Book your modern escape now.

Just 12 km from Brisbane CBD, Mercure Brisbane Garden City located right on the doorstep of Westfield Mt Gravatt shopping centre. Nearby points of interest include the QLD Sports & Athletics Centre, Griffith University, and the Lone Pine Koala Sanctuary.

A warm welcome! Settle into your peaceful stay, just minutes from the bustling Garden City precinct. Discover our on-site cafe or unwind shopping and watching movies in the comfort of your room.

Shaneal Williams, Hotel Management

Hotel extras

Newly refurbished public spaces and air conditioning systems in every room
Meeting and event space, complimentary Wi-Fi and onsite parking are available
Excellent service, 24-hour reception, communal laundry and relaxing atmosphere
Every room features a kitchenette with a mini-fridge
15 minutes from Brisbane CBD, 2 minutes to Westfield Garden City, 30 minutes to the Gold Coast

Our accommodation(s)

Room

Standard Queen Room

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Standard Accessible Queen Room

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Room

Standard Twin Room

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)

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Room

Standard Triple Room

3 pers. max
23 m² / 247 sq ft

Bedding 3 x Single bed(s)

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Room

Superior room with 1 Queen size bed

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Superior King Room

2 pers. max
23 m² / 247 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Standard Accessible Queen Room

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Hotel location

Mercure Brisbane Garden City

18 MacGregor Street
4122 UPPER MOUNT GRAVATT
Australia

GPS:-27.565799, 153.086611

+61 7 2139 9100

PACIFIC MWY EXIT 14

Highway exit

Access: 1.4 km / 0.87 mi 2 min drive

The Sound Garden (Westfield)

Art and Culture

Access: 500 m / 0.31 mi 5 min walk / 6 min drive

QUEENSLAND SPORTS AND ATHLETICS

Sports centre

Access: 2.6 km / 1.61 mi 38 min walk / 15 min drive

Sunnybank Cinemas

Cinema district

Access: 3.5 km / 2.17 mi 15 min drive

SUNNYBANK THEATRE GROUP

Art and Culture

Access: 5 km / 3.11 mi 1 hrs 10 min walk / 16 min drive

The Greek Club - Brisbane

Other attractions

Access: 5.5 km / 3.42 mi

WOOLLOONGABBA ART GALLERY

Art and Culture

Access: 12 km / 7.45 mi 2 hrs 44 min walk / 13 min drive

LONE PINE KOALA SANCTUARY

Zoo

Access: 20 km / 12.42 mi 4 hrs 35 min walk / 31 min drive

Brisbane Entertainment Centre

Entertainment centre

Access: 22 km / 13.66 mi 40 min drive

Toohey Forest Park

Park

Access: 500 m / 0.31 mi 10 min walk / 6 min drive

Mt Gravatt Outlook Reserve

Mountain

Access: 1.5 km / 0.93 mi 15 min walk / 8 min drive

Bulimba Creek Corridor

Park

Access: 2 km / 1.24 mi 25 min walk / 10 min drive

Karawatha Forest Park

Park

Access: 6 km / 3.73 mi 20 min drive

Westfield Mt Gravatt

Shopping centre/mall

Access: 500 m / 0.31 mi 5 min walk / 5 min drive

Mount Gravatt Plaza

Shopping centre/mall

Access: 2 km / 1.24 mi 30 min walk / 10 min drive

Sunnybank Plaza Shopping Centre

Shopping centre/mall

Access: 3 km / 1.86 mi 40 min walk / 15 min drive

Warrigal Square

Shopping centre/mall

Access: 3 km / 1.86 mi 45 min walk / 15 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 22 m² / 247 sq ft
Maximum seats capacity: 12
Maximum capacity for banquets: 12

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.9/5 1,090 reviews

Donald P. Business - 7/28/2026 Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Manideep Pippari Front Office Assistant Manager Mercure Brisbane Garden City

Susan A. Solo - 7/27/2026 Confirmed reviews ALL

Dear Susan, Thank you for your wonderful feedback and for awarding us a perfect score following your recent stay at Mercure Brisbane Garden City. We are delighted to hear that you had an excellent experience and that you found our hotel comfortable and our team wonderful. Your kind words are greatly appreciated and will be shared with our staff, who take great pride in providing friendly and attentive service to every guest. It is also fantastic to know that your accommodation, cleanliness, breakfast, WiFi, and overall experience all met your expectations. As a valued ALL Classic member, your recommendation means a great deal to us. Thank you again for choosing to stay with us. We look forward to welcoming you back on your next visit. Kind regards, Michelle Batallones Front Office Assistant Manager Mercure Brisbane Garden City

Nicudemus M. Business - 7/26/2026 Confirmed reviews ALL

This is the 3rd time I stayed at this place and service is bad. Fist day I told the front desk to fill up the shower body wash and came back at night still empty I have to go and tell front desk again to get me one in my room. They never clean the room floor and toilet, bed and kitchen sink plus the rubbish bins.and on the last day I have to go to the reception and asked for towels. In the morning at breakfast never fill up the food at 6:57am.

Dear Guest, Thank you for sharing your feedback. Please accept our sincere apologies for the shortcomings you experienced during your stay. We are sorry to hear about the housekeeping issues, the delay in replenishing the body wash and towels, and your breakfast experience. Please be assured that we will address these concerns with the team members on duty to help prevent this from happening again. Thank you for bringing this to our attention. We appreciate your feedback and hope to welcome you back for a much-improved stay. Sincerely, Manideep Pippari Front Office Assistant Manager

Christine O. Families - 7/25/2026 Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manideep Pippari Front Office Assistant Manager

Nopchanok F. Solo - 7/25/2026 Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manideep Pippari Front Office Assistant Manager

Web-users rating

Other web-users rate our hotel

526 reviews 9.5/10 Location
865 reviews 5.9/10 Room
757 reviews 7.5/10 Service
26 reviews 4.9/10 WiFi
469 reviews 5.4/10 Cleanliness
230 reviews 6.2/10 Breakfast
17 reviews 1.8/10 Pool
13 reviews 0/10 Wellness Area

63 reviews 9.4/10 Location
163 reviews 5.1/10 Room
156 reviews 6.9/10 Service
6 reviews 3.4/10 WiFi
98 reviews 5.2/10 Cleanliness
55 reviews 3.2/10 Food
38 reviews 6.2/10 Breakfast

74 reviews 9.2/10 Location
115 reviews 6.8/10 Room
107 reviews 7.7/10 Service
55 reviews 6.1/10 Cleanliness
35 reviews 7.1/10 Value
28 reviews 6/10 Breakfast

63 reviews 9.7/10 Location
119 reviews 6.4/10 Room
102 reviews 8/10 Service
68 reviews 6.1/10 Cleanliness
31 reviews 6.3/10 Breakfast

32 reviews 9.6/10 Location
61 reviews 6.7/10 Room
57 reviews 7.6/10 Service
33 reviews 5.4/10 Cleanliness
15 reviews 6.4/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Brisbane Garden City, check-in is available from 02:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Brisbane Garden City regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.