Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.5/5 5,259 reviews

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Description

Hotel extras

  • Featuring a 20m heated swimming pool, gym and zen terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

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Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,259 reviews

TripAdvisor Rating  4.5/5  772 reviews

Certificate of excellence 2024

Needs a good clean

Customer review rating 1.5/5

Nadia Business - Confirmed reviews ALL

I stayed with you for one night in a junior suite and was disgusted by the state of the carpet and furnishings. The carpets need a good deep clean or replacing and there were marks on the blinds and walls.

Dear Nadia, Thank you for taking the time to tell us about your experience at the Novotel Brisbane South Bank. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to apologize for any inconvenience experienced during your stay. I made sure to forward your comments to our House Keeping Manager to review and address your concerns regarding the cleanliness. If you would like to discuss this further please do not hesitate to contact us. Thank you again for sharing your experience, and we hope to have the chance to better serve you in the future. Sincerely, Demi, Sales and Marketing Coordinator

Excellent staff.

Customer review rating 5.0/5

Richard A. Couples - Confirmed reviews ALL

Receptionist Christina was excellent and overseeing a trainee as well (who was also friendly/polite ) good recruiting !!. Please give her a pat on the back ,she's an asset . Room was above expectations to . Very clean and comfortable.

Dear Richard, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

Well located

Customer review rating 4.5/5

Georgie C. Business - Confirmed reviews ALL

Clean, great restaurant, good location

Excellent as always

Customer review rating 5.0/5

Corporate T. Business - Confirmed reviews ALL

There for 2 nights with a work colleague.

Well located

Customer review rating 3.5/5

Vicki J. Business - Confirmed reviews ALL

The stay was adequate. The room was clean. The bed was comfortable. The breakfast was great.

Dear Vicki, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. Thank you for sharing your feedback regarding the limited car parking availability. We apologize for any inconvenience this may have caused during your stay. Your feedback is valuable to us, and we will continue to assess and improve our parking arrangements to provide a more seamless experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Sincerely, Demi, Sales and Marketing Coordinator

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Other web-users rate our hotel

  • 1,787 reviews 9/10 Location
  • 2,741 reviews 8.2/10 Room
  • 2,716 reviews 8.8/10 Service
  • 53 reviews 4.5/10 WiFi
  • 1,083 reviews 7.5/10 Comfort
  • 1,057 reviews 7.7/10 Cleanliness
  • 862 reviews 7.8/10 Food
  • 775 reviews 7.8/10 Breakfast

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