Novotel Brisbane South Bank Hotel 4.5 stars

In short, it was Great. Staff were excellent. Room was clean and tidy. Although I had to park elsewhere at the convention center, I was given some drink cards. Happy about this.

Great experience

We stayed 2 nights and booked several rooms. My daughters bridal party were truly looked after by staff who helped in any way they could.

The staff were very helpful. I did have to change room due to the first room not being cleaned (when we got to the room it was dirty).

We really enjoyed staying at the Novotel. The room was very nicely decorated and we appreciated the Dyson hairdryer and the Nespresso machine. We dined at the restaurant for dinner and breakfast and couldn't fault the food or the service.

Novotel South Bank always greets us in a way that makes us feel welcomed an part of the Accor Family.

This is our second stay at Novotel South Brisbane. It's easy to get to, either park on site or close by at the convention centre and it's close to restaurants and kids entertainment. The rooms are only 18 months old as at Nov 2019 so everything looks great. Beds are comfy. It's our go-to hotel now when we come to Brisbane. We love the buffet breakfast because it has variety and an Nespresso machine and both times we've stayed we've seen sporting stars so it's now what we are going to expect each stay!! ;)

Staff were brilliant, location great, comfortable bed

Fantastic stay at this hotel. The staff were helpful and made sure our stay was enjoyable. They were able to store our large musical instrument. We checked in early which never happens and when our daughter was taken to hospital we were able to get a late check out to enjoy the hotel facilities . The kids loved the pool toys they could borrow and the zooper doopers were an awesome idea. The pool temperature was good. The room was clean and well maintained. Breakfast was good. Easy walk to southbank, about 10 minutes. Nothing bad to say.

Stayed for one night only.Enjoyed the visit.Car parking space is an issue there.

Very helpful staff. comfortable rooms and very well appointed.

Customer service was very good and the stay was very relaxing

Ve4ry enjoyable stay, all expectations met

Suitable, comfortable. Served the purpose of a hotel while travelling for business.

Good location and friendly check-in staff. Room was spacious and had all the required facilities, also the bed was quite comfortable. However the curtains were not thick - so sunlight came through at early morning sunrise. The translucent curtain was immediately obvious as being present, but a more opaque curtain was there but not immediately obvious hidden behind the translucent one. Even so, once I had found it, this more opaque curtain still did not block out enough morning sunlight - I found myself waking up early, well before my alarm. Also the bathroom area was not a stand-alone room: rather, it was closed off by a sliding door across one wall section and another sliding wall over the top of the sink (with the lower half of this "wall" not enclosed at all). This felt somewhat weird. Furthermore, I did not realise initially that these sliding walls were present, so felt like it was exposed until finding these - this would be concerning if I was not alone. I would have felt more at ease with a more traditionally enclosed bathroom. Otherwise, there were no dramas with the hotel. I didn't hear much external noise and felt secure.