Novotel Brisbane South Bank Hotel 4.5 stars

Customer review rating 4.5/5 6,524 reviews

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ALLSAFE approved hotel

Novotel Brisbane South Bank
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Room 1

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Hotel extras

  • Featuring a 20m swimming pool, gym and terrace

  • The hotel features easy access to the convention centre.

  • We have rooms that offer comfort and ease of access for wheelchairs.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $32 per car per 24 hours, subject to availability upon arrival

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • PorterPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101
south brisbane
australia

Tel: +610061732954100

Fax: (+61)0061732954145

Check-in from 14h00

Check out up to 11h00

  • By plane

    BRISBANE AIRPORT At 18km / 11.18 miles

  • By boat

    BRISBANE RIVER CAT At 0.6km / 0.37 miles

  • By train

    SOUTH BRISBANE At 0.6km / 0.37 miles

GPS :-27.47748, 153.01734

Our accommodation(s)

Each Standard Room offers flexibility, comfort, and connectivity. A choice of bedding to suit your needs with either a King or two Double Beds and views including urban vistas, Musgrave Park or the city skyline. Connected rooms are available on request. Each Superior Room features expansive views of Musgrave Park or the Brisbane city skyline with floor to ceiling windows. A choice of bedding to suit your needs with either a King bed or two Double beds. Connected rooms are available on request.

King 'N' Room

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Double 'N' Room

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Accessible 'N' Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

King 'N' Room with pool access

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Double 'N' Room with pool accessNon contractual photo

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft

Corner 'N' Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 31 / 334 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Superior 'N' Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Superior 'N' Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 1 King Bed Park View

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 2 Double Beds Park View

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 1 King Bed City View

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 2 Double Beds City View

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)
Rooms

Our restaurants and bars

SPICE CENTRAL KITCHEN & BAR

Type of cuisine: International

Currently, numbers of diners in the restaurant are restricted in line with government guidelines regarding COVID19. Reservations are essential.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPICE CENTRAL BAR

Non contractual photo

Bar drinks menu is limited and hours have been impacted by COVID19 restrictions. Available for pre dinner drinks from 5pm weekends, and 5:30pm weekdays. Closes at 9pm. Thanks for your understanding and support.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 145

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Brisbane South Bank

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,524 reviews

tripadvisor

TripAdvisor Rating 4.5/5

444 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

OK Stay, well located to Southbank, nothing great.

Customer review rating 4.5/5

Ian G. Couples - 19/01/2021 Confirmed reviews ALL

Booked through a package through third party and delivered what was offered. Only average food in the restaurant and everyone seems to use COVID as an excuse to underdeliver but note the price was still up there. Its not hard to fill a glass of juice rather than 3/4 and same with coffee. Food was bland and again not that hot. The amount servered was OK but not what I would call good value. Had to ask for bedding to be changed as it was stained but they did it without question.

Great location. Nice hotel. Friendly staff.

Customer review rating 4.5/5

Danielle Families - 19/01/2021 Confirmed reviews ALL

The hotel was in a great location. My room with 2 queen beds was a great size with plenty of cupboard space. The bathroom was great size and very well appointed. Staff at reception and in the restaurant were very friendly and helpful.

Great Stay.

Customer review rating 4.5/5

Amanda Friends - 19/01/2021 Confirmed reviews ALL

Wonderful staff at Breakfast. Room was in good condition well maintained and clean. Very happy with overall stay.

Good stay

Customer review rating 4.5/5

Nigel C. Families - 19/01/2021 Confirmed reviews ALL

Great beds n meals

Complained about A/C upon arrival, not fixed, very hot night after 2nd complaint given a new room

Customer review rating 4.5/5

Alan B. Couples - 19/01/2021 Confirmed reviews ALL

Complained about A/C upon arrival, not fixed, very hot night after 2nd complaint given a new room for the 2nd night, no offer of even a free drink.

Dear Alan, Thank you again for your feedback. It was great speaking to you earlier. We are looking forward to welcoming you here again soon. Warm regard, Kenny Front Office Manager
Customer review rating 4.5/5

Connie Solo - 18/01/2021 Confirmed reviews ALL

The trip was lovely. I enjoyed my stay. I had to sleep on one side of the shed though as the fabric on the other side had a very strong smell of vomit. Staff were all lovely, we would definitely stay here again.

Well located

Customer review rating 4.5/5

Anna V. Families - 18/01/2021 Confirmed reviews ALL

We asked for the safe to be sorted on the Friday of our new room after being there for 2 nights already in another room.it was fixed the morning we were preparing to leave on the Monday.that was very dissatisfying.

Sadly lacking in service and quality

Customer review rating 4.5/5

Nursebetty Families - 18/01/2021 Confirmed reviews ALL

We booked through Luxury Escapes but it was certainly not luxury. The wine was forgotten, the Nespresso coffee machine was actually kambrook, and cups didnt even fit in machine. The check in was atrocious. Neglected to tell us about needing to book in breakfast. We travel frequently, never experienced such service. When we walked in and out, front desk did not even lift their heads, let alone smile or greet, which is a must for any decent place. And that HORRID large teddy bear in reception. Are you trying to give feeling of resort? This is not a resort, it is in a city, has a tiny pool. The bear, and cars in front reception give a feel of cheap and nasty. And room service, we were woken at 8 am knocking. What the!!! I didnt even know who they were because they dress so casually, everyone is casual. Again, not a resort look, just a cheap look. This place is new, but needs someone with class to come in and fix it already. They also forgot to put our daughters bed in. Making of beds were average etc. The list goes on....

Dear Elizabeth, Thank you for taking the time to tell us about your experience at the Novotel Brisbane South Bank. I'm sorry to read you had such an unsatisfactory experience. It is clear that more than a few things were missed during your stay. The teddy bear has been taken away and with the school holidays ending we will store away the toys until the next ones comes around. Your comments regarding greeting of guests have been passed on to my team too, it is clear that we could have done better there. In addition, our change to casual wear is currently under review with the general manager and the housekeeping team has been made aware of your feedback too. Thank you again for your feedback, it was most useful. The team and are wishing you and your family a wonderful 2021. Sincerely, Kenny Front Office Manager

Great stay

Customer review rating 4.5/5

Denise Couples - 18/01/2021 Confirmed reviews ALL

My husband and I celebrated or anniversary. The hotel staff were friendly and fulfilled our request for an upgrade. And they also gave us a bottle of wine.

Good Value

Customer review rating 4.5/5

David Couples - 18/01/2021 Confirmed reviews ALL

Bought a coupon package of 2 nights plus breakfast, parking and wi-fi. Novatel delivered well on all elements notwithstanding COVID restrictions. Staff were all very helpful and considerate.

Central Location

Customer review rating 4.5/5

Trish Y. Families - 18/01/2021 Confirmed reviews ALL

The central location to shops, restaurants and The University of Queensland made this an ideal family staycation

Customer review rating 4.5/5

Clayton M. Families - 18/01/2021 Confirmed reviews ALL

Found staff behind counter friendly just had problems with cleaners adjusting air con every day making room freezing

Good stay

Customer review rating 4.5/5

Michael Couples - 17/01/2021 Confirmed reviews ALL

The location is very good. The room was a great size. Our only issue was with room cleaning and how long the wait was to get the cleaning done. Covid regulations may have had something to do with this. On a very positive side. We accidentally left a jacket behind. It was returned to us via the post.

Customer review rating 4.5/5

Hayden M. Couples - 17/01/2021 Confirmed reviews ALL

Great central location ideal for tourists, casual 10-15 minute walk to beautifully maintained South Bank beach, with lifeguards, and lots of restaurants. Novotel staff are very friendly and helpful and eager to do a little bit extra anytime.

Well located, excellent service, great food and very good room with view of the park.

Customer review rating 4.5/5

Anonymous Couples - 17/01/2021 Confirmed reviews ALL

We were delighted with our 4-night stay. The room was excellent. Service was impeccable and the location was perfect as it was close to the city but not in the city and within walking distance to restaurants, Southbank and the river-cat ferry service.

Good enough

Customer review rating 4.5/5

Amy H. Families - 16/01/2021 Confirmed reviews ALL

We stayed for 2 nights to visit QPAC, the museum And south bank which were minutes walk away. Our usual hotel, with river views, was turned into a quarantine hotel. The staff were helpful and friendly. The room was fine with comfy beds and pillows and modern bathroom. The hotel parking was convenient. There were food crumbs left under the round seat. The Supplied hairdryer was completely broken and rattling and I put it in the bin: the cleaners put the same hairdryer back in its bag in the cupboard. Our child liked swimming in the pool, and had a turn of the self drive battery operated cars, but it ran out of battery after minutes of use, a big effort to get the car to the first floor. We had room service and the food was good.

Dear Amy, Thank you for your comments regarding your stay at the Novotel Brisbane South Bank. I will make sure your kind words regarding the team get passed on and the remarks regarding the crumbs, cars and hairdryer to the right departments. Thank you again for sharing, and we hope your next visit will be even more pleasant than the previous one. Warm regards, Kenny Front Office Manager

Great location

Customer review rating 4.5/5

Leigh S. Couples - 16/01/2021 Confirmed reviews ALL

Friendly staff. Clean rooms. Great location

Great location, great staff

Customer review rating 4.5/5

Juan P. Families - 15/01/2021 Confirmed reviews ALL

This is our go to accommodation everytime we visit family and friends in Brisbane. We love the location, the staff and overall quality of the rooms.

Amazing for 1 night getaway

Customer review rating 4.5/5

T Couples - 15/01/2021 Confirmed reviews ALL

Perfect location, close walk to everything, got to enjoy everything the hotel has to offer while only staying here 1 night. Loved the double shower and huge bathtub in the executive suite. Will be back!!

Great stay

Customer review rating 4.5/5

Andrea Families - 14/01/2021 Confirmed reviews ALL

We had booked into accommodation in Brisbane city, when we arrived it was terrible and we couldn't stay there. My mum suggested calling the Novotel at Southbank as she had stayed there before with work. I called and spoke to Sasha, she was very understanding of our situation and was able to book us with a joining room to accommodate our family (3 kids so we didn't want to be separated). We had a great stay, staff were very friendly, cool little cars for the kids to drive around, pool was perfect and so close to restaurants at Southbank.

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