Novotel Brisbane South Bank Hotel 4.5 stars

TripAdvisor rating 4.5/5 505 reviews

ALLSAFE approved hotel

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Novotel Brisbane South Bank
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+ 17 Services

Hotel extras

  • Featuring a 20m heated swimming pool, gym and yoga terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is Top rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $32 per car per 24 hours, subject to availability upon arrival

Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 south brisbane
australia

Tel: +610061732954100

Fax: (+61)0061732954145

Check-in from 14h00

Check out up to 11h00

  • By plane

    BRISBANE AIRPORT At 18km / 11.18 miles

  • By boat

    BRISBANE RIVER CAT At 0.6km / 0.37 miles

  • By train

    SOUTH BRISBANE At 0.6km / 0.37 miles

GPS :-27.47748, 153.01734

Hotel services

SPICE CENTRAL KITCHEN & BAR

Currently, numbers of diners in the restaurant are restricted in line with government guidelines regarding COVID19. Reservations are essential.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 2 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 238 rooms
    • 11 rooms for people with reduced mobility
    • No family room
    • 17 connecting rooms
    • 238 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel Additional charge
    • High Speed internet Additional charge
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Car Park Additional charge
    • On site
    • Private
Well-being
  • Pool
    • Outside
    • On site
  • Fitness Centre
    • On site

Our accommodation(s)

Each Standard Room offers flexibility, comfort, and connectivity. A choice of bedding to suit your needs with either a King or two Double Beds and views including urban vistas, Musgrave Park or the city skyline. Connected rooms are available on request. Each Superior Room features expansive views of Musgrave Park or the Brisbane city skyline with floor to ceiling windows. A choice of bedding to suit your needs with either a King bed or two Double beds. Connected rooms are available on request.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 145

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Brisbane South Bank

100% genuine reviews from our guests

Find out more

TripAdvisor Rating 4.5/5

505 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great Location, Great service

TripAdvisor rating 5.0/5

garyo963 17/10/2021 TripAdvisor review

This hotel is a short stroll to QPAC, Southbank and the Convention centre. The hotel is on of the fastest to recover from the Covid limitations. Service is great, the bar and restaurant excellent. Great modern hotel.

Hi garyo963, Thank you for your lovely feedback on your stay with us at the Novotel Brisbane South Bank. We look forward to welcoming you again soon!

Our weekend at Novotel Southbank

TripAdvisor rating 4.0/5

youngramblers 13/10/2021 TripAdvisor review

We really enjoyed our stay, but could recommend some improvements. 1. Dining in the breakfast was amazing. Our evening meal was also good, but the wine selection did not match the quality of the food. A better and wider selection is a must to take this restaurant to the next level. 2. Restaurant staff was not aware we are Accor members and this could be improved as we booked via your reception area. 3. We were advised initially, when paying to go to the counter, but once the bill was changed to reflect our Accor discount, the mobile eftpos was bought over to our table. This should have been an option in the first place. 4. Overall the staff provided excellent service.

Hi Youngramblers, First of all, thank you for taking the time to provide feedback on your most recent stay. I would also like to thank you for being a loyal Accor member, we understand there is a lot of choice and we appreciate you choosing us. Your 4 points regarding your experience in the restaurant are extremely beneficial in helping us to grow and improve our service for all of our guests. I have passed your recommendations on to our restaurant team to reivew. Again, thank you for taking the time to share your experience. We look forward to welcoming you back again soon! Sincerely,

Fantastic location. Excellent staff.

TripAdvisor rating 5.0/5

TEBLR 08/10/2021 TripAdvisor review

Room very comfortable and excellent location but most outstanding is the excellent customer service. Reception staff are extremely helpful, friendly and obliging. The same can be said for restaurant staff for both breakfast and dinner.

We're glad to hear that you enjoyed your stay the Novotel Brisbane South Bank. I will be sure to pass on your lovely comments to our team! We hope you see you again soon!

3 night stay

TripAdvisor rating 4.0/5

Ray380 05/10/2021 TripAdvisor review

love this hotel very central to Brisbane and highlights. been here a few times very modern being an older person not sure about bathroom lay outs but it. different. staff are great and very helpful happy hour usefull

Thank you for your lovely feedback on your stay with us at the Novotel Brisbane South Bank. We look forward to welcoming you again soon!

Great location, great hotel rooms, happy friendly staff on the doorstep to South Bank and West End

TripAdvisor rating 5.0/5

eldersx Business - 28/09/2021 TripAdvisor review

I love staying at this hotel and always return. Always a friendly welcome, love the dinners & breakfast at Spice Central Kitchen. The rooms are bright, modern, clean and super comfortable. What sets this hotel apart are the friendly staff, always obliging and friendly. Super location a short walk to South Bank, Lyric theatre and West End. Easy to walk to city. Thanks to manager and his team.

Great value

TripAdvisor rating 5.0/5

melbutler00 23/09/2021 TripAdvisor review

Booked directly with hotel, got a deal much better than I would have found on competing sites, brekky and parking included - super happy and would not hesitate in going back again. Service was fast and covid friendly

Highly recommend

TripAdvisor rating 5.0/5

Darren P 22/09/2021 TripAdvisor review

What stood out for us was the handy location, fantastic service in all areas and the classy rooms with very very comfortable beds. Breakfast in the morning was excellent too. We will definitely be back.

Novotel Brisbane South Bank

TripAdvisor rating 5.0/5

sueb050 20/09/2021 TripAdvisor review

Novotel Brisbane South Bank is always our choice hotel when visiting Brisbane, located in West End. All the staff are fabulous and make our stay very special. Thank you to Sasha & Perry for our warm welcome at reception, Sarah, Susana, Monish and JJ at Spice Kitchen & Bar and the chefs for our delicious breakfast and dinner. Novotel Brisbane South Bank is clean, modern and well maintained.

Excellent all round experience!

TripAdvisor rating 5.0/5

Sticks56 16/09/2021 TripAdvisor review

For the duration of our 2 night stay we were impressed by the customer service provided by all staff. We had 2 breakfasts there and 1 dinner, all of which were to a high standard. The bar guy was great and there was a good Happy Hour deal on some drinks. The room was great but a little on the small side. Cleanliness was excellent. Highly recommend for all these reasons and great south bank location!

Great location in thriving South Bank Brisbane

TripAdvisor rating 5.0/5

BWILL78 17/04/2021 TripAdvisor review

Great place to stay. Location for all the amenities of Brisbane and South bank are next to none. Clean tidy place. Friendly staff. Close to all the great food places of South Bank. Easy to get to if driving.

Dear BWILL78, Thank you for taking the time to leave us a review. We are lucky to have Southbank right on our doorstep and love hearing that our guests are making the mot of our surrounding attractions. Please come and visit us again soon. Kind regards, Perry - Guest Relations Manager

Easter get away

TripAdvisor rating 4.0/5

Clancy-Smith 09/04/2021 TripAdvisor review

Really love this hotel, this is our second visit and we find it within easy reach of South Bank and with the tunnel and very quick 20-30 minute ride away from the airport. We weren’t even sure if we’d be able to visit Brisbane with the city going into lockdown but luckily for us it ended on the day before Easter. Face masks were mandatory all throughout the hotel which was fine. Once in our spacious and very comfortable room they could be removed and we could relax and enjoy the views 8 floors up. The service at the hotel was great everyone did what they could to make your stay enjoyable. Couldn’t ask for more. We will certainly be coming to stay again.

Good stay

TripAdvisor rating 5.0/5

davidsargentson Business - 31/03/2021 TripAdvisor review

Excellent property to stay. Friendly staff made me feel very welcome. Everything was first class. Special mention for Reception front of house Joanna and Michael who were very pleasant to deal with. Restaurant staff and cleaners were excellent in every detail. Highly recommend staying here See you soon David S

Dear David, Thank you for your amazing feedback! We are glad that you enjoyed your stay. It is always a pleasure to read some names in the feedback! I will certainly share your kind words with the team and especially with Joana and Michael. Looking forward to having you back again very soon. Warm regards, Sasha Front Office Assistant Manager

Quickie

TripAdvisor rating 4.0/5

derekseymour23 31/03/2021 TripAdvisor review

Quality motel, great location, easy access. Nice rooms, comfy bed. Great ambience in dining/bar area. Only issue was very tight parking for larger vehicles and no room service ( perhaps this was temporary )

Dear Derek, Thank you for your lovely feedback! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Sasha Front Office Assistant Manager

Novotel Brisbane South Bank - Spice Bar and dining

TripAdvisor rating 5.0/5

sueb050 25/03/2021 TripAdvisor review

Novotel Brisbane South Bank - Spice Bar and dining, if you want to stay in a Brisbane hotel and receive the best personalised service then Novotel Brisbane South Bank is the place to stay. I would like to congratulate new staff members: Thiuni, Susanna and Joanna for their excellent, friendly service. As always Monish, JJ, JP, Sarah and Sasha made our stay wonderful. Thank you to the chefs for delish food and housekeeping for a wonderful room that was clean and met all our expectations. See you again soon.

Sue and Garry! We loved seeing you over the weekend! Thank you so much for your loyalty, support, kind words and sweet treats :) Can't wait to have you both back here again. Sincerely, Sasha Front Office Assistant Manager

Wonderful stay at Novotel Southbank

TripAdvisor rating 5.0/5

mareegarrigan 22/03/2021 TripAdvisor review

My stay was short but everything at the Novotel was excellent. They really made my stay special. The location is excellent and well within walking distance to a lovely range of restaurants and wine bars.

Dear Mareegarrigan, Thank you for your lovely feedback! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Sasha Front Office Assistant Manager

Top spot

TripAdvisor rating 5.0/5

Shane_C1956 03/03/2021 TripAdvisor review

Stayed here twice within two weeks - one night and three nights - very clean and comfortable as well as being in a great location to access Brisbane. The staff were very considerate given I was staying while my wife had surgery. They organised a nice quiet room for when she left hospital,but had to stay in Brisbane for a couple of days. Would definitely stay there again.

Dear Shane_C1956, We are delighted to read your amazing feedback, thank you for sharing with us, We look forward to welcoming you back to the Novotel Brisbane South Bank. And hopefully your next stay will be a pleasant as the previous one. Warm regards, Perry Guest Relations Manager

Mid week getaway at Novotel Southbank

TripAdvisor rating 4.0/5

Naz212013 03/03/2021 TripAdvisor review

My husband and I travelled to Brisbane for a catch up with family and friends and found the Novotel Southbank to be a very convenient for our stay. Close to all Southbank has to offer, the restaurants and shops at West End is an easy 10min walk. Transport including Train, bus and ferries only minutes walk away. Our superior King room was on the 6th floor and had a floor to ceiling wall of glass providing the most spectacular view of the Southbank and City lights - it was mesmerising! The room was spacious, great decor and a comfortable bed. The staff at this hotel were genuinely friendly and smiling at all times and they could not have been more accommodating. 5 stars to them all⭐️⭐️⭐️⭐️⭐️.

Dear Naz212013, We are delighted to read your amazing feedback, thank you for sharing with us, We look forward to welcoming you back to the Novotel Brisbane South Bank. And hopefully your next stay will be a pleasant as the previous one. Warm regards, Perry Guest Relations Manager

Very good

TripAdvisor rating 5.0/5

Trek08008740320 Business - 02/03/2021 TripAdvisor review

From check in to check out we found the service to be very good, the restaurent staff were very helpful and kind especially at breakfast. Reception desk went out of their way to assist with our needs and directions

Dear Trek08008740320, Thank you so much for the kind words! It is our pleasure to have you as our guests and we do hope to welcome you back again! Sincerely, Sasha Front Office Assistant manager

Clean, comfortable and friendly.

TripAdvisor rating 5.0/5

PaulaQld 24/02/2021 TripAdvisor review

Stayed last weekend at Novotel and was pleasantly surprised. Given as a 50th gift in 2020 from my family in conjunction with a concert at Southbank. We had never stayed there before and were so happy that due to cancellation of the concert twice due to Covid, our booking was changed 3 times, Checkin was easy and very friendly. Even though the car park was full it was just one block away to park at the Convention centre. The room was airy, fresh, super comfortable and had everything we needed for an overnight stay. Breakfast was included and even with Covid restrictions still in place, the breakfast was tasty and bought to your table, staff are friendly in all areas of the Hotel. Would definitely stay there again.

Dear PaulaQld, We are delighted to read your amazing feedback, thank you for sharing with us, We look forward to welcoming you back to the Novotel Brisbane South Bank. And hopefully your next stay will be a pleasant as the previous one. Warm regards, Perry Guest Relations Manager

Welcoming professionalism

TripAdvisor rating 5.0/5

Justin S Business - 01/02/2021 TripAdvisor review

All staff encountered in this visit were courteous, warm and welcoming. They all appeared glad to have us staying as guests. Amenities were clean, bed super comfy, shower large with great pressure. 20M lap pool was also a nice feature.

Dear Justin S, Thank you for your lovely feedback! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Sasha Front Office Assistant Manager

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