Novotel Brisbane South Bank 4.5 stars

Name: Novotel Brisbane South Bank Hotel | ALL - ALL
Address: 38 Cordelia St, SOUTH BRISBANE, 4101, AU
Telephone: +61732954100
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 4,713 reviews

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38 Cordelia St, 4101 SOUTH BRISBANE, Australia

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Novotel Brisbane South Bank

Hotel that makes every moment matter

Experience 4.5 star comfort in our modern hotel rooms and enjoy access to our 20m hotel pool, gym and zen terrace. When you stay at Novotel Brisbane South Bank Hotel you will experience world class service in a convenient urban setting with views of Brisbane city and its surrounding suburbs. Our hotel is perfectly suited for business or leisure travellers and families.

Conveniently located in South Brisbane, just steps from the Brisbane Convention and Exhibition Centre, and in close proximity to South Bank Parklands, Queensland Performing Arts Centre and Queensland Art Gallery. Novotel Brisbane South Bank Hotel makes the ideal base for exploring Brisbane and experiencing its booming culture and nightlife.

Brisbane is the perfect holiday destination for culture lovers and sunshine seekers. Say hello to the friendly locals and enjoy a laidback holiday with Novotel Brisbane South Bank Hotel.

Welcome to the next generation of Novotel hotels. It's our pleasure to share with you everything South Bank, Brisbane's favourite outdoor playground, has to offer. Be sure to dine in Spice Central Kitchen & Bar during your stay, and enjoy your visit.

Todd Creighton, Hotel Management

Hotel extras

Featuring a 20m swimming pool, gym and zen terrace
The hotel features easy laneway access to the convention centre.
In-house restaurant is top traveler rated Spice Central Kitchen & Bar.
Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.
On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

Room

Standard King 'N' Room

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View or Park view

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Room

Standard Double 'N' Room

4 pers. max
27 m² / 290 sq ft

Bedding 2 x Double bed(s)
Views: City View or Park view

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Room

Wheelchair Accessible 'N' room with 1 King Bed

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Room

Superior 'N' Room with 1 King Bed

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View or Park view

See availabilities

Room

Superior 'N' Room with 2 Double Beds

4 pers. max
27 m² / 290 sq ft

Bedding 2 x Double bed(s)
Views: City View or Park view

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Room

Standard Corner 'N' Room with 1 King Bed

2 pers. max
31 m² / 333 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Corner Room

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Room

King 'N' Room with pool access

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: Pool side

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Room

Double 'N' Room with pool access

4 pers. max
27 m² / 290 sq ft

Bedding 2 x Double bed(s)

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Room

Premier 'N' Room with 1 King Bed Park View

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: Park view

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Room

Premier 'N' Room with 2 Double Beds Park View

4 pers. max
27 m² / 290 sq ft

Bedding 2 x Double bed(s)
Views: Park view

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Room

Premier 'N' Room with 1 King Bed City View

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Premier 'N' Room with 2 Double Beds City View

4 pers. max
27 m² / 290 sq ft

Bedding 2 x Double bed(s)
Views: City View

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Suite

Junior 'N' Suite with 1 King Bed and 1 Sofa Bed

4 pers. max
41 m² / 441 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: Park view

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Suite

Executive 'N' Suite with 1 King Bed and 1 Sofa bed

4 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View or Park view

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Suite

Family King 'N' Suite with Interconnecting Double 'N' Room

8 pers. max
68 m² / 731 sq ft

Bedding 2 x Double bed(s) and 1 x King size bed(s) and 1 x Double sofa bed(s)

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Room

Wheelchair Accessible 'N' room with 1 King Bed

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

+61 7 3295 4100

+61 7 3295 4145

Railway station
Ferries

SOUTH BRISBANE

Railway station

Access: 600 m / 0.37 mi 7 min walk

BRISBANE RIVER CAT

Ferries

Access: 600 m / 0.37 mi 8 min walk / 4 min drive

BRISBANE WHEEL

Tourist attraction

Access: 600 m / 0.37 mi 8 min walk / 4 min drive

QLD PERFORMING ARTS

Entertainment/theatre district

Access: 600 m / 0.37 mi 8 min walk / 4 min drive

QLD MUSEUM

Museums

Access: 700 m / 0.43 mi 9 min walk / 4 min drive

QLD ART GALLERY

Art and Culture

Access: 700 m / 0.43 mi 9 min walk / 4 min drive

SOUTH BANK LAGOON

Tourist attraction

Access: 900 m / 0.56 mi 10 min walk / 4 min drive

STATE LIBRARY

Art and Culture

Access: 1 km / 0.62 mi 13 min walk / 3 min drive

TREASURY CASINO

Casino

Access: 1.2 km / 0.75 mi 16 min walk / 8 min drive

BOTANICAL GARDENS

Botanical gardens

Access: 2.1 km / 1.3 mi 30 min walk / 11 min drive

QUEEN ST MALL

Shopping district

Access: 1.5 km / 0.93 mi 19 min walk / 16 min drive

EAGLE ST PIER

Restaurant and cafe district

Access: 3 km / 1.86 mi 29 min walk / 15 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 145 m² / 1560 sq ft
Maximum seats capacity: 80
Maximum capacity for banquets: 80

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 4,713 reviews

TripAdvisor Rating 4.5/5 803 reviews

Orrin F. Business - 1/27/2026 Confirmed reviews ALL

great the food recommendation was great.

Dear Guest, Thank you for your feedback. We are pleased to hear you had a comfortable stay and enjoyed the food recommendation. We hope to welcome you back again soon. Kind regards, Novotel Brisbane South Bank

Connell M. Business - 1/27/2026 Confirmed reviews ALL

Well located for parking and access to Southbank area. Comfortable room and well equipped with gym and restaurant

Dear Guest, Thank you for your positive feedback. We are pleased to hear that you found our location convenient and enjoyed our amenities. Your satisfaction is important to us, and we hope to welcome you back in the future. Best regards, Novotel Brisbane South Bank

Monique S. Families - 1/27/2026 Confirmed reviews ALL

freindly & efficient staff

Dear Guest, Thank you for your kind feedback. We are pleased to hear you experienced great service and found our team friendly and efficient. We hope to welcome you back again soon. Kind regards, Novotel Brisbane South Bank

David S. Families - 1/26/2026 Confirmed reviews ALL

Understaffed for the meal areas (serving was very slow)

Dear Guest, Thank you for your feedback. We are sorry to hear that service in the dining areas felt slow during your visit. Your comments have been noted and shared with our team as we continue to review staffing levels and service flow. Kind regards, Novotel Brisbane South Bank

Claudia S. Business - 1/26/2026 Confirmed reviews ALL

I stayed at Novotel Brisbane Southbank for one night and, unfortunately, the experience was very disappointing. Prior to arrival, I had specifically requested a king bed and received an email confirming this change. However, when I entered the room, it had two double/twin beds instead. When I contacted reception to query this, the response was dismissive and unhelpful, with no real effort made to resolve the issue. At no point was I offered any assistance with my suitcases on arrival, which was surprising for a hotel of this standard. Given the room mix-up, I requested complimentary water as a goodwill gesture. I was initially told the hotel does not provide complimentary water at all. Only after pushing the point was a single bottle delivered, which felt more like an exception than genuine service recovery. Trying to order room service was another frustration. Repeated calls went to voicemail, guest services didn’t answer, and I eventually had to call reception again to place my order. On top of this, the room itself was not particularly clean, which added to the overall sense of poor standards. On checkout, no one asked how my stay was or invited any feedback, which felt like a missed opportunity to address what had clearly been a subpar experience. As a travel agent, I pay close attention to service, attention to detail, and how issues are handled when things go wrong. Sadly, based on this stay, I would not feel comfortable recommending this property to my clients. The lack of responsiveness and basic service recovery was extremely disappointing.

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