Novotel Brisbane South Bank Hotel 4.5 stars

Customer review rating 4.5/5 6,324 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Brisbane South Bank
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+ 19 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Featuring a 20m swimming pool, gym and terrace

  • The hotel features easy access to the convention centre.

  • We have rooms that offer comfort and ease of access for wheelchairs.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $32 per car per 24 hours, subject to availability upon arrival

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • PorterPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101
south brisbane
australia

Tel: +610061732954100

Fax: (+61)0061732954145

Check-in from 14h00

Check out up to 11h00

  • By plane

    BRISBANE AIRPORT At 18km / 11.18 miles

  • By boat

    BRISBANE RIVER CAT At 0.6km / 0.37 miles

  • By train

    SOUTH BRISBANE At 0.6km / 0.37 miles

GPS :-27.47748, 153.01734

Our accommodation(s)

Each Standard Room offers flexibility, comfort, and connectivity. A choice of bedding to suit your needs with either a King or two Double Beds and views including urban vistas, Musgrave Park or the city skyline. Connected rooms are available on request. Each Superior Room features expansive views of Musgrave Park or the Brisbane city skyline with floor to ceiling windows. A choice of bedding to suit your needs with either a King bed or two Double beds. Connected rooms are available on request.

King 'N' Room

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Double 'N' Room

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Accessible 'N' Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

King 'N' Room with pool access

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Double 'N' Room with pool access

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft

Corner 'N' Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 31 / 334 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Superior 'N' Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Superior 'N' Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 1 King Bed Park View

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 2 Double Beds Park View

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 1 King Bed City View

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 2 Double Beds City View

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)
Rooms

Our restaurants and bars

SPICE CENTRAL KITCHEN & BAR

Type of cuisine: International

Currently, numbers of diners in the restaurant are restricted in line with government guidelines regarding COVID19. Reservations are essential.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPICE CENTRAL BAR

Non contractual photo

Enjoy simple, authentic Australian cuisine using locally sourced ingredients. The perfect space to work, unwind, or socialise with friends and colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 145

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Brisbane South Bank

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,324 reviews

tripadvisor

TripAdvisor Rating 4.5/5

406 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Out and about again

TripAdvisor rating 4.5/5

WDianne 22/09/2020 TripAdvisor review

Check in easy, quick and contactless under Covid restrictions. Rooms stripped back but still comfortable though couches very hard. Breakfast included in room tariff and even though buffet no longer available, a diverse selection available

Great stay,l

Customer review rating 4.5/5

Dianne F. Couples - 21/09/2020 Confirmed reviews ALL

Welcoming staff clean fresh environment

Dear Dianne, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Team

Great location, well placed to access West End and South Bank

Customer review rating 4.5/5

Gaye Couples - 20/09/2020 Confirmed reviews ALL

Short stay, great service. Josh was very helpful and friendly

Dear Gaye, Thank you so much for your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback, especially regarding our staff. I will share your comments with our team. I am sure that this feedback will serve as encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maeve Assistant Front Office Manager

I expected better

Customer review rating 4.5/5

Nharris Families - 19/09/2020 Confirmed reviews ALL

In my eyes a Novotel is a high end chain hotel group however my stay was not up to this standard. When I rang to make a booking the lady couldn't help me. Our stay... Yes the bed was comfy and the room was clean. The TV constantly kept dropping out - no biggy however my stay was due to a hospital visit so I needed to relax and frustrating couldn't. Our first night we woke at 11.30 absolutely boiling hot despite setting the aircon to a cold temperature - it was over ridden by the hotel and was exceptionally unpleasant! The restaurant food was average, including the room service dessert. My first time away from my children ever, paid the extra money to enjoy it as much as possible and wasnt impressed unfortunately.

Dear NHarris, Thank you for taking the time to review your experience. I am terrbily sorry to hear that your stay with us wasn't up to standard; please allow me to express my sincerest apologies. I have reached out to you personally via email in hope that we can discuss your feedback in further detail. I look forward to speaking with you. Kind regards, Alex Bilenki Food & Beverage Manager

Great location, convenient to southbank

Customer review rating 4.5/5

Rebecca Business - 18/09/2020 Confirmed reviews ALL

The staff were fantastic, rooms were beautiful and the breakfast was very tasty. We didn't eat in the restaurant, however as there was not a wide variety of meals, and due to the prices. It would have been good to have a couple of more casual meals that were not so expensive, particularly due to the choice guests have in that area. If the menu was more accessible, we would have stayed there for the evening and purchased drinks as well, both nights.

Dear Rebecca, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Team

Novotel Southbank

Customer review rating 4.5/5

Duane Couples - 17/09/2020 Confirmed reviews ALL

It was fine, but Southbank is a bit of a stretch, more like South Brisbane, closer to West End then Southbank

Dear Duane, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Team

Great view

Customer review rating 4.5/5

Jack K. Couples - 16/09/2020 Confirmed reviews ALL

The room was verry roomy especially with the separate bed room and living area. The view outside across to the park was pleasant. The staff were great, pleasant and very helpful. We will definitely be staying again. Thanks to all. Jack & Peggie

Dear Jack and Peggie, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sasha Front Office Assistant Manager

Great staff and a really nice stay

Customer review rating 4.5/5

Greg C. Families - 15/09/2020 Confirmed reviews ALL

we really enjoyed our stay as we have stayed with Accor many times The hotel was really nice and the staff are great - well done and thank you

Dear Greg, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Team

Great Location, would highly recommend!

Customer review rating 4.5/5

Kylie Families - 15/09/2020 Confirmed reviews ALL

Great location, staff were friendly and professional, the room was clean, tidy and very comfortable. Thank you for allowing us to have such a lovely stay.

Dear Kylie, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Team

Pleasant Stay

Customer review rating 4.5/5

Steve S. Business - 14/09/2020 Confirmed reviews ALL

The team were very helpful and provided excellent service. Some activities were restricted as expected however the overall experience was extremely enjoyable.

Dear Steve, Thank you so much for your amazing feedback! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Maeve Assistant Front Office Manager

Relaxing..

Customer review rating 4.5/5

Leon L. Couples - 14/09/2020 Confirmed reviews ALL

Great experience throughout. Booking direct through hotel, we got Sascha, who was amazing, lovely and very helpful. Breakfast was nice and Dinner was excellent. All the staff were so friendly and helpful. We Could not have asked for better.

Dear Leon, Thank you so much for your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback, especially regarding our staff. I will share your comments with Sasha. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maeve Assistant Front Office Manager

Amazing Experience - from arrival to departure

Customer review rating 4.5/5

James K. Couples - 13/09/2020 Confirmed reviews ALL

Couldn't speak highly enough about your property - Your team are amazingly friendly and accommodating. We had a great stay .. the only negative was having to pat $32.00 for one nights car parking.

Dear James, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As for the parking, thank you for your comments. We do have some packages available that include car park in the rate. It is certainly a good idea to check them out if you prefer to bring your car for the night. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sasha Front Office Assistant Manager

Great location, clean comfortable stay

Customer review rating 4.5/5

Rosanna Business - 10/09/2020 Confirmed reviews ALL

The hotel is conveniently located in South Brisbane, within walking distance of transport and all major attractions. The staff are extremely friendly, helpful and professional. The hotel is comfortable and clean.

Dear Rosanna, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, NBSB Front Office Team

nice room, good location , comfortable bed

Customer review rating 4.5/5

Paul G. Business - 10/09/2020 Confirmed reviews ALL

enjoyed the room and parking was easy, only complaint, was no room menu had to walk down the road to get a pizza

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, NBSB Front Office Team

Modern room, good stay

Customer review rating 4.5/5

L N. J. J. Couples - 10/09/2020 Confirmed reviews ALL

Liked the room. The bed was extremely comfortable. Location is close to Southbank.

Dear Jodie, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, NBSB Front Office Team

Amazing stay, wonderful staff beautiful room

Customer review rating 4.5/5

Keisha A. J. Couples - 09/09/2020 Confirmed reviews ALL

Sasha who checked us in was amazing and really made us feel like it was our home away from home, by far this is our go go hotel

Dear Keisha, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, NBSB Front Office Team

Alright

Customer review rating 4.5/5

Hannah R. Solo - 09/09/2020 Confirmed reviews ALL

Only issue I would like to raise is that I had one request from your staff and that was I wanted to know if there was a mural on the wall (which was in the picture on DayUse) in the room I had booked and the reception lady had no clue.. she then said that no, the picture of the Brisbane wheel is not really on the wall that is just for show. There was a mural on the wall. She didn't even know what the room looked like.. otherwise it was fine, just not fit for purpose as I only wanted to take photos in a plain room and couldn't because of the mural so I wasted my money.

Dear Hannah, Thank you for taking the time to tell us about your experience at the Novotel Brisbane South Bank. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, NBSB Front Office Team

Excellent service

Customer review rating 4.5/5

Mark T. Couples - 08/09/2020 Confirmed reviews ALL

Had a wonderful week, rooms are great and staff are friendly

Dear Mark, It is always a boost to receive great reviews. I will share your kind words with the entire team. Feedback like yours is what makes us love what we do. Thank you again for sharing, and we hope your next visit will be at least as pleasant as the previous one. Warm regards, Ken Front Office Manager

Relaxing

Customer review rating 4.5/5

Rob Business - 08/09/2020 Confirmed reviews ALL

We needed a room to relax in as we had a few functions to attend in the inner suburbs so the hotel provided a great central spot.

Dear Rob, It is always a pleasure to receive positive feedback. Glad to hear you found a relaxing spot right here with us. Sincerely, Ken Front Office Manager

Friendly welcome

Customer review rating 4.5/5

Steve Families - 08/09/2020 Confirmed reviews ALL

We celebrated our golden anniversary and all the staff were aware and went out of their way to congratulate us

Dear Steven, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. We know how important it is to celebrate such important milestones. Great to hear that you enjoyed celebrating your 50th anniversary with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Front Office Manager

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