Novotel Brisbane South Bank Hotel 4.5 stars

Booked directly with hotel, got a deal much better than I would have found on competing sites, brekky and parking included - super happy and would not hesitate in going back again. Service was fast and covid friendly

What stood out for us was the handy location, fantastic service in all areas and the classy rooms with very very comfortable beds. Breakfast in the morning was excellent too. We will definitely be back.

Novotel Brisbane South Bank is always our choice hotel when visiting Brisbane, located in West End. All the staff are fabulous and make our stay very special. Thank you to Sasha & Perry for our warm welcome at reception, Sarah, Susana, Monish and JJ at Spice Kitchen & Bar and the chefs for our delicious breakfast and dinner. Novotel Brisbane South Bank is clean, modern and well maintained.

For the duration of our 2 night stay we were impressed by the customer service provided by all staff. We had 2 breakfasts there and 1 dinner, all of which were to a high standard. The bar guy was great and there was a good Happy Hour deal on some drinks. The room was great but a little on the small side. Cleanliness was excellent. Highly recommend for all these reasons and great south bank location!

Great place to stay. Location for all the amenities of Brisbane and South bank are next to none. Clean tidy place. Friendly staff. Close to all the great food places of South Bank. Easy to get to if driving.

Really love this hotel, this is our second visit and we find it within easy reach of South Bank and with the tunnel and very quick 20-30 minute ride away from the airport. We weren’t even sure if we’d be able to visit Brisbane with the city going into lockdown but luckily for us it ended on the day before Easter. Face masks were mandatory all throughout the hotel which was fine. Once in our spacious and very comfortable room they could be removed and we could relax and enjoy the views 8 floors up. The service at the hotel was great everyone did what they could to make your stay enjoyable. Couldn’t ask for more. We will certainly be coming to stay again.

Excellent property to stay. Friendly staff made me feel very welcome. Everything was first class. Special mention for Reception front of house Joanna and Michael who were very pleasant to deal with. Restaurant staff and cleaners were excellent in every detail. Highly recommend staying here See you soon David S

Quality motel, great location, easy access. Nice rooms, comfy bed. Great ambience in dining/bar area. Only issue was very tight parking for larger vehicles and no room service ( perhaps this was temporary )

Novotel Brisbane South Bank - Spice Bar and dining, if you want to stay in a Brisbane hotel and receive the best personalised service then Novotel Brisbane South Bank is the place to stay. I would like to congratulate new staff members: Thiuni, Susanna and Joanna for their excellent, friendly service. As always Monish, JJ, JP, Sarah and Sasha made our stay wonderful. Thank you to the chefs for delish food and housekeeping for a wonderful room that was clean and met all our expectations. See you again soon.

My stay was short but everything at the Novotel was excellent. They really made my stay special. The location is excellent and well within walking distance to a lovely range of restaurants and wine bars.

Stayed here twice within two weeks - one night and three nights - very clean and comfortable as well as being in a great location to access Brisbane. The staff were very considerate given I was staying while my wife had surgery. They organised a nice quiet room for when she left hospital,but had to stay in Brisbane for a couple of days. Would definitely stay there again.

My husband and I travelled to Brisbane for a catch up with family and friends and found the Novotel Southbank to be a very convenient for our stay. Close to all Southbank has to offer, the restaurants and shops at West End is an easy 10min walk. Transport including Train, bus and ferries only minutes walk away. Our superior King room was on the 6th floor and had a floor to ceiling wall of glass providing the most spectacular view of the Southbank and City lights - it was mesmerising! The room was spacious, great decor and a comfortable bed. The staff at this hotel were genuinely friendly and smiling at all times and they could not have been more accommodating. 5 stars to them all⭐️⭐️⭐️⭐️⭐️.

From check in to check out we found the service to be very good, the restaurent staff were very helpful and kind especially at breakfast. Reception desk went out of their way to assist with our needs and directions

Stayed last weekend at Novotel and was pleasantly surprised. Given as a 50th gift in 2020 from my family in conjunction with a concert at Southbank. We had never stayed there before and were so happy that due to cancellation of the concert twice due to Covid, our booking was changed 3 times, Checkin was easy and very friendly. Even though the car park was full it was just one block away to park at the Convention centre. The room was airy, fresh, super comfortable and had everything we needed for an overnight stay. Breakfast was included and even with Covid restrictions still in place, the breakfast was tasty and bought to your table, staff are friendly in all areas of the Hotel. Would definitely stay there again.

All staff encountered in this visit were courteous, warm and welcoming. They all appeared glad to have us staying as guests. Amenities were clean, bed super comfy, shower large with great pressure. 20M lap pool was also a nice feature.