Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.4/5 4,784 reviews

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Description

Hotel extras

  • Featuring a 20m swimming pool, gym and zen terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

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Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,784 reviews

TripAdvisor Rating  4.5/5  796 reviews

Certificate of excellence 2025

Don’t stay here

TripAdvisor rating 1.0/5

Pat D Couples - TripAdvisor review

A hotel that thinks it is acceptable to close its bar without consultation at 10:30. No flexibility. Customers still in the bar. Thousands of dollars spent, thousands of miles travelled and a management with zero interest in customer satisfaction.

Dear Pat, Thank you for sharing your feedback. I sincerely apologise for the disappointment you experienced with the bar closing time and the lack of flexibility shown during your stay. We understand how frustrating this must have been, especially after travelling such a distance and choosing to spend time with us. Your comments have been shared with our management team for review. Please feel free to contact us directly if you would like to discuss this further. Sincerely, Novotel Brisbane South Bank

Customer review rating 5.0/5

Shayd H. Couples - Confirmed reviews ALL

Great rooms great food

Dear Shayd, Thank you for your kind words. We're so pleased to know our location, rooms, and food suited your needs during your stay. Your feedback means a great deal to our team. Sincerely, Novotel Brisbane South Bank

Customer review rating 3.0/5

James C. Friends - Confirmed reviews ALL

Nice staff, clean room. The people camping across the road in the public park were disturbing; there was no dressing gown in the room; room service closed at 9pm was disappointing; and just missing the restaurant by 3 minutes was also disappointing. Most likely would not book this hotel again.

Dear James, Thank you for taking the time to share your feedback. We understand and appreciate your empathy regarding the individuals currently residing in the nearby park. While this is a broader community matter, we value your understanding and are pleased to hear our staff and rooms were a highlight of your stay! We’re sorry to hear some aspects of your stay were disappointing – particularly missing the restaurant service and the absence of a dressing gown in your room. Please know we do offer a late in-room dining menu, and dressing gowns are available upon request. Our team is always happy to assist with any needs during your stay, so please don’t hesitate to reach out. We appreciate your feedback and hope we may have the opportunity to better meet your expectations in the future. Sincerely, Novotel Brisbane South Bank

Customer review rating 4.5/5

Gordon G. Couples - Confirmed reviews ALL

Check-in was efficient..Bar staff and Breakfast staff very helpful..

Dear Gordon, Thank you for your lovely feedback. We're pleased you enjoyed our clean, comfortable rooms and convenient location. It's also great to hear our team made a positive impression during your stay. We hope to welcome you back again soon. Sincerely, Novotel Brisbane South Bank

Customer review rating 5.0/5

John B. Business - Confirmed reviews ALL

see above

Dear John, Thank you for your lovely feedback. We're glad our central location and team service made a positive impression. It’s always rewarding to hear our staff interactions were appreciated. Sincerely, Novotel Brisbane South Bank

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Other web-users rate our hotel

  • 1,720 reviews 8.9/10 Location
  • 2,624 reviews 8.1/10 Room
  • 2,506 reviews 8.4/10 Service
  • 65 reviews 3.3/10 WiFi
  • 1,081 reviews 7.5/10 Comfort
  • 1,027 reviews 7.6/10 Cleanliness
  • 812 reviews 7.2/10 Food
  • 741 reviews 7.6/10 Breakfast

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