Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.4/5 4,695 reviews

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Description

Hotel extras

  • Featuring a 20m swimming pool, gym and zen terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

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Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  4,695 reviews

Customer review rating 4.0/5

Peter A. Couples - Confirmed reviews ALL

Room was really nice, though a bit small for a king suite. Facing Musgrave park with homeless people was disappointing. the break fast buffet was not good. Bacon was dry and the scrambled egg was disgusting . Need to lift your game on that one . Staff were fantastic.

Dear Peter, Thank you for your feedback. We are pleased to hear you enjoyed the room and found our team fantastic. We appreciate your comments regarding breakfast and have shared these with our team for review. We understand and appreciate your empathy regarding the individuals currently residing in the nearby park. While this is a broader community matter, we value your understanding and thank you for sharing your experience. Kind regards, Demi, Sales & Marketing Coordinator Novotel Brisbane South Bank

Customer review rating 2.5/5

Graeme W. Couples - Confirmed reviews ALL

Staff were courteous and well meaning. I cannot understand how when I book a top suite I am not entitled to onsite parking. Had to dash down the lane and across and along the raod in the pouring rain to retrieve my vehicle. I shall stay elsewhere until this changes.

Dear Graeme, Thank you for your feedback. We appreciate your kind words about our team and understand how frustrating the parking situation was, particularly in the rain. As on-site parking is limited and subject to availability, overflow parking is sometimes required. Your comments have been noted however please feel free to reach out if you would like to discuss this further. Kind regards, Demi, Sales & Marketing Coordinator Novotel Brisbane South Bank

Customer review rating 4.5/5

Linley M. Friends - Confirmed reviews ALL

Five nights, a Military Tattoo experience, river travel aboard CityCats, great morning starts with expansive breakfasts, extremely comfortable beds, delicious hot showers, magical air conditioning!

Dear Linley, Thank you for sharing your experience. It sounds like a fantastic five nights in Brisbane - the Military Tattoo and CityCat trips included. We are so pleased our breakfasts, comfortable beds and cool rooms helped make your stay even more enjoyable. We hope to welcome you back for your next Brisbane adventure. Kind regards, Demi, Sales & Marketing Coordinator Novotel Brisbane South Bank

Customer review rating 4.5/5

Simon T. Business - Confirmed reviews ALL

Great location, friendly staff and although room booked was not ready they were able to provide an alternative which was great.

Dear Simon, Thank you for your kind feedback. We are pleased to hear you enjoyed our great location and friendly service, and that our team was able to provide a suitable alternative when your room was not quite ready. We appreciate your understanding and hope to welcome you back again soon. Kind regards, Demi, Sales & Marketing Coordinator Novotel Brisbane South Bank

Customer review rating 3.5/5

Adam C. Business - Confirmed reviews ALL

Booked for Breakfast for the three days but honestly didnt expect that to be $60 each day. Also had to pay for parking which wasnt clear when booked.

Dear Adam, Thank you for your feedback. We appreciate your comments regarding breakfast pricing and parking charges, and understand how clearer information at booking would be helpful. Your feedback has been noted. Kind regards, Demi, Sales & Marketing Coordinator Novotel Brisbane South Bank

Other web-users rate our hotel

  • 1,717 reviews 9/10 Location
  • 2,562 reviews 8/10 Room
  • 2,428 reviews 8.4/10 Service
  • 61 reviews 3.7/10 WiFi
  • 1,046 reviews 7.5/10 Comfort
  • 1,010 reviews 7.5/10 Cleanliness
  • 751 reviews 7.6/10 Breakfast
  • 464 reviews 8.9/10 Vibe

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