Mercure Perth On Hay 4 stars

Customer review rating (ALL Rating) 3.7/5 1,443 reviews

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Description

Hotel extras

  • Ideal central location with Perth's major sites on your doorstep

  • Buzzing outdoor terrace for cocktails and snacks in the sun

  • Mercure Hotel signature details in every room and public area

  • Popular on-site restaurant and flexible meeting rooms

  • Convenient express self-check-in and check-out kiosks

Our accommodation(s)

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Hotel location

Mercure Perth On Hay

417 Hay Street
6000 PERTH
Australia

GPS:-31.95662, 115.86551

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HOP & HUDDLE

Smoked meats prepared with spice and soul are the signatures of Hop & Huddle, a popular Mercure Hotel restaurant in Perth CBD. Book a table for two or treat the tribe to insta-worthy shakes and smoothies, schnitzels and melt-in-your-mouth ribs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,443 reviews

TripAdvisor Rating  2.6/5  50 reviews

Customer review rating 3.5/5

Glenn B. Couples - Confirmed reviews ALL

Check in easy and fast Disappointing buffet breakfast everything was cold - warm at best even though we were first to sit as leaving early

Customer review rating 0.5/5

Mohamed I. Business - Confirmed reviews ALL

Breakfast very limited , I found insects and cockroach in the room every day of my four days stay

Customer review rating 4.0/5

Richard V. Solo - Confirmed reviews ALL

Very nice clean room

Customer review rating 1.5/5

Tanya T. Families - Confirmed reviews ALL

Kind, friendly staff, the room itself..yuk! The cold water tap kept falling off, bath all stained, I booked a room with 3 beds, 1 towel provided, horrible view of the kitchen cooking vent, the smell of the restaurant came straight into the room. Nice to have the option of underground parking but the hassle of trying to get in and out wasn’t worth it….better suited to medium small cars.

Dear Tanya T., Thank you for your feedback regarding your recent stay. We are pleased to hear that our staff provided a kind and friendly service. However, we regret that your accommodations did not meet your expectations. We take all comments seriously, particularly concerning maintenance and room conditions, and your observations will be noted for future evaluations. Additionally, we aim to ensure that our facilities, including parking, are suitable for all guests, and we appreciate your insights on this matter. Thank you once again for your valuable feedback. Best regards, Mercure Perth On Hay

Customer review rating 4.0/5

Orbell H. Solo - Confirmed reviews ALL

all good

Dear Orbell H., Thank you for your positive feedback regarding your stay. We are delighted to hear that everything met your expectations and look forward to welcoming you back in the future. Best regards, Mercure Perth On Hay

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Other web-users rate our hotel

  • 739 reviews 8.7/10 Location
  • 1,214 reviews 5/10 Room
  • 967 reviews 7.2/10 Service
  • 15 reviews 7.6/10 WiFi
  • 508 reviews 3.8/10 Cleanliness
  • 328 reviews 5.4/10 Breakfast
  • 270 reviews 3.1/10 Vibe
  • 208 reviews 3.2/10 Amenities

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