Mercure Chur City West 4 stars

Customer review rating (ALL Rating) 4.6/5 1,169 reviews

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Hotel extras

  • Perfectly accessible by road trip or public transport

  • Chur city center is only five minutes away

  • The largest shopping center in the region is right next to the hotel

  • Shopping and relaxing in the City West, Chur!

  • Breathtaking mountain panorama

Our accommodation(s)

Hotel location

Mercure Chur City West

Comercialstrasse 32
7000 CHUR

GPS:46.846999, 9.508297

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Get pampered in our restaurant. Inexpensive business lunch, a fine dinner or a drink after work at the bar or on the terrace - be inspired:

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,169 reviews

TripAdvisor Rating  4.0/5  149 reviews

Great location with very good bus services or easy walk from the station.

Customer review rating 4.5/5

Mark E. Couples - Confirmed reviews ALL

Very helpful and friendly staff, location good, breakfast was lovely. Room clean and tidy. My only two small criticisms would be I didn't feel entirely private in the bathroom as it only has a thin net curtain., and the coffee capsules allowance was a bit below our previous experience for two people. Otherwise fantastic hotel.

Picturesque, tasty breakfast and helpful staff

Customer review rating 5.0/5

Kamaldeep B. Families - Confirmed reviews ALL

Good experience, nice stay with tasty breakfast. Staff was also nice.

Good stay

Customer review rating 4.0/5

S. K. B. Friends - Confirmed reviews ALL

I give good only because there are 2 days out of 5 days stayed in total was disappointed There were 2 days, I didn't request for room service but when I came back in evening to request for bottles of water at the front counter, I was disappointed by the staff. She said only a bottle per room, but my room is 3pax(my booking stated) and supposed to replace 3 new bottles each day during room service. The answer given was unacceptable.

Noisy days

Customer review rating 2.0/5

Fernando P. S. Families - Confirmed reviews ALL

I experienced a much better experience at Mercure Milano hotel than at Mercure Chur hotel. First of all the clean of the room could be much better and secondly it was strange receive the earplugs because of the noise coming from nearby buildings, but in fact the noise comes from staff people cleaning the space at the room door. Surprise very positive it was the restaurant (very good restaurant) with a Portuguese chef (Sr. António).

Dear Fernando Pessoa S. Thank you for taking the time to give us your feedback on your stay with us. We are very pleased to hear that you found the restaurant and the chef Antonio very positive. At the moment there is construction work going on at night on the main road next to our hotel which can cause noise disturbance. We want to counteract this and provide all our hotel guests with earplugs in their rooms. We very much regret that you were woken up by our housekeeping team and have discussed the problem at our team meeting. We will be happy to fully convince you of us and our quiet housekeeping team during your next stay. We wish you all the best and remain with best regards from Chur Elischa Bislin Governante

Short but good stay

Customer review rating 4.5/5

Marco Solo - Confirmed reviews ALL

It was only a stop over during a longer trip this time, but I would like to come back.

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Other web-users rate our hotel

  • 383 reviews 8.8/10 Location
  • 705 reviews 9/10 Room
  • 515 reviews 8.9/10 Service
  • 222 reviews 6.9/10 Breakfast
  • 215 reviews 7.9/10 Cleanliness
  • 85 reviews 7.7/10 Amenities
  • 9 reviews 5/10 Bar

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