Mercure Chur City West 4 stars

Customer review rating (ALL Rating) 4.6/5 1,023 reviews

Mercure Chur City West - Image 1
Mercure Chur City West - Image 2
Mercure Chur City West - Image 3
Mercure Chur City West - Image 4

Description

Hotel extras

  • Perfectly accessible by road trip or public transport

  • Chur city center is only five minutes away

  • The largest shopping center in the region is right next to the hotel

  • Shopping and relaxing in the City West, Chur!

  • Breathtaking mountain panorama

Our accommodation(s)

Hotel location

Mercure Chur City West

Comercialstrasse 32
7000 CHUR
Switzerland

GPS:46.846999, 9.508297

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TOWERS CITY WEST RESTAURANT

Get pampered in our restaurant. Inexpensive business lunch, a fine dinner or a drink after work at the bar or on the terrace - be inspired:

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,023 reviews

TripAdvisor Rating  4.2/5  168 reviews

A Comfortable, Modern Stay with Mountain Views in Chur

TripAdvisor rating 5.0/5

NickCMarr TripAdvisor review

If you don’t do modern hotels it’s time to change your mind. We stayed at the Hotel Mercure in Chur, Switzerland for one night and had a great experience. The hotel is around a 5–7 minute taxi ride or a 30-minute walk from Chur station. It’s part of a shopping mall complex, but don’t let the modern exterior put you off — once inside, it feels comfortable and well thought out. Our room had beautiful mountain views and offered all the modern comforts you’d expect: air conditioning, plenty of power sockets, electric window blinds, and clean, contemporary design throughout. Everything felt fresh and well maintained.Bed was super comfortable. A pleasant surprise was the restaurant on the 2nd floor, which was both affordable and very good. We paid CHF 22 for spaghetti bolognese and CHF 8 for a glass of red wine, which is excellent value for Switzerland. The staff were friendly and helpful, and guests also benefit from discounts on local buses and cable cars, which is a nice added bonus. Overall, a great stay — comfortable, modern, good value, and well located for exploring Chur and the surrounding mountains. Highly recommended.

Customer review rating 5.0/5

Paul B. Couples - Confirmed reviews ALL

We stayed at this fantastic hotel as part of a glacier express tour package. Although this hotel is located out of town in a business park / shopping centre it’s only a 10 minute door-to-door bus trip both to the train station and the old town. The hotel even gives you a free bus pass. Our room was one of the corner rooms of the building with full height windows overlooking the snowy mountains ,offering a comfortable size with a walk in shower, coffee machine refrigerator etc adding to our comfortable stay. The breakfast was also a high standard. The front reception staff are very welcoming. In fact I like to send a special thanks to Rosa on reception. On our morning of departure I realised I had left some important documentation in the rooms safe 15 minutes before our departure on the Glacier Express. I rang the hotel and Sara liaised with me and arranged for the documentation to be posted to our final hotel stay in Switzerland at at the Mercure Stoller in Zürich, this saved me a lot of inconvenience and falling out with my partner over my error , which potentially could have spoilt our fantastic holiday to Switzerland. If we have a return to Chur this should be a go to hotel my partner also liked the shops too . Nice to see great service and understanding exists today.

Dear Mr. B. Thank you very much for your wonderful review and kind words. We are delighted to read that you enjoyed your stay with us and liked our rooms. We will be happy to pass on your compliment to our receptionist Sara, and I can assure you that she will be very pleased to hear it. Thank you very much. We very much hope to welcome you back to Chur soon and wish you all the best. Warm regards from Chur Elischa Bislin

Customer review rating 4.5/5

Anne M. G. Couples - Confirmed reviews ALL

Nice sized room, satisfactory breakfast, friendly staff, bus stop directly outside. Nice toilitries

Dear Ms. G. Thank you very much for your wonderful review and kind words. We are delighted that you have such fond memories of our staff and the gifts. We very much hope to welcome you back to Chur soon and wish you all the best. Warm regards Elischa Bislin

Fantastic overnight stay

TripAdvisor rating 5.0/5

PaulFolkestone TripAdvisor review

We stayed at this hotel as part of a Glacier Express tour package. Although this hotel is located out of town in a business park / shopping centre it’s only a ten minute door to door trip by bus both to the train station and the old town. The hotel even gives you a free bus pass. Our room was one the corner rooms of the building with full height windows overlooking the snowy mountains. The room was a comfortable size with a walk in shower, coffee machine,refrigerator etc adding to our comfortable overnight stay. The breakfast buffet was also of a high standard. The front reception staff are very welcoming. In fact I would like to send special thanks to Rosa on reception, on our morning of departure I realised I had left some important documentation in the rooms safe 15 minutes before the Glacier Express’s departure. I rang the hotel and Rosa arranged for the documentation to be posted to our final hotel stay in Switzerland at The Mercure Stoller in Zürich. This saved me a lot of inconvenience and falling out with my partner over my error. If we ever returned to Chur this would be our go to hotel, my partner liked the shops too. Nice to see great service and understating exists today .

Customer review rating 5.0/5

Mark S. Couples - Confirmed reviews ALL

Lovely hotel with beautiful smart, clean warm rooms. Very friendly and attentive reception who wanted to help us enjoy our stay. We only stayed one night but we will be back for longer hopefully in the summer. Oh, and you get to look at mountains while on the toilet!

Dear Mr. S. Thank you very much for your wonderful review and kind words about our staff. We are very pleased to hear it. You are right, the view from the restroom is truly unique and always worth a visit. We are already looking forward to summer and a longer visit from you. Warm regards Elischa Bislin

In partnership with TripAdvisor

Other web-users rate our hotel

  • 394 reviews 8.5/10 Location
  • 661 reviews 9.1/10 Room
  • 453 reviews 8.8/10 Service
  • 215 reviews 9.2/10 Cleanliness
  • 203 reviews 7.3/10 Breakfast
  • 13 reviews 3.7/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Chur