ibis Chur

ibis Chur 2 stars

Customer review rating (ALL Rating) 4.3/5 761 reviews

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Hotel extras

  • Air-conditioned rooms

  • Underground car park (chargeable) and 24 hour reception

  • Family rooms up to 4 people

  • Free Wi-Fi throughout the hotel

  • Ideal accessibility. The hotel is close to the A13 motorway.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Chur

Richtstrasse 19
7000 CHUR
Switzerland

GPS:46.846023, 9.512218

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS BAR

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  761 reviews

TripAdvisor Rating  4.0/5  460 reviews

Well located hotel

Customer review rating 3.5/5

Anton Couples - Confirmed reviews ALL

Had a good one night stay, except for the lack of hot water in the evening and night. The management should have taken more care of this. Hotel is easily accessible from the station. Not many food options nearby though.

Dear Mr. S. We very much appreciate your comments regarding your stay at the ibis Chur. We apologize that there was lack of hot water in the shower at night. We are aware about this issue, and already contacted the person in charge to resolve this matter. Please accept our sincerest apologies for any inconvenience you encountered. We hope you haven't lost the trust in our organization and will give us an opportunity to serve you better in the future. Thank you again for sharing your experience, and we hope your next visit will better than the previous one. Best wishes, A.Ayuningtyas

Great views

Customer review rating 4.5/5

Diana Couples - Confirmed reviews ALL

Perfect place to stay on way through Switzerland. Hotel is well situated and each room has a balcony. Clean and tidy hotel. Walking distance to rail and bus station. Warm welcome from staff

Dear Ms. R., We very much appreciate your comments regarding your stay at the ibis Chur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernanda Jimenez

Booking cancelled, poor breakfast

Customer review rating 2.0/5

Richard E. Families - Confirmed reviews ALL

After checking in via the app, my 4 night booking was summarily cancelled (received an email saying I’d cancelled it when I very definitely hadn’t). Although reinstated on phoning twice, it caused a lot of stress and although the breakfast was offered free as limited compensation, it was far from the best with very limited offers each morning, pastries running out/not available etc and the offer of free parking (we were on the train) was obviously not taken up but also no equivalent offered…all in all, a bit of a stressful experience and not what I’d expect from Accor!

Dear Mr. E., Thank you for taking the time to tell us about your experience at the ibis Chur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernanda Jimenez

Good Stay

Customer review rating 4.5/5

Shawn Couples - Confirmed reviews ALL

Clean room, Very Kind & Helpful reception Staff. Loved the corner room where we could see both mountain views. If you could add a fridge in the room that would help the people staying at your hotel.

Dear Ms. K., We very much appreciate your comments regarding your stay at the ibis Chur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to inform you that all our Family rooms have a small fridge available, we are going to consider your comment of placing a fridge in every room. Nevertheless our reception team will be always happy to store your products in our kitchen fridges. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernanda Jimenez

Friendly, good stay.

Customer review rating 4.5/5

R. Couples - Confirmed reviews ALL

Herr. Snori at the reception was friendly, helpful, and good to talk to. Made all the difference. Staff like him makes one want to come back! Room was ok, spacious by IBIS standards. Convenient location.

Dear Mr R., Thank you very much for your stay at ibis Chur and for having taken the time to write us a review. Your positive feedback and kind words are very much appreciated. We are happy to hear that you appreciated our central location and that you were so satisfied with the service and hospitality of our staff members. Hopefully we can welcome you again in the future! Best regards from Chur, L, Kellenberger

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Other web-users rate our hotel

  • 299 reviews 8/10 Location
  • 471 reviews 6.1/10 Room
  • 382 reviews 8.9/10 Service
  • 240 reviews 7.3/10 Breakfast
  • 178 reviews 6.1/10 Cleanliness
  • 65 reviews 4.7/10 Vibe
  • 56 reviews 4.8/10 Amenities
  • 48 reviews 6.1/10 Food

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