ibis Bregenz Hotel 3 stars

room not entirely clean heavy noise of drunken people coming back to the hotel, smashing doors during the night. My family (we were there with our daughter) had a terrible sleep

No frills hotel, one of the better ibis hotels. Breakfast is top notch

The hotel is basic but provides all that is needed for a short stay.

I came in late (almost midnight), and despite confirmed booking, as a Silver member, the hotel reception requests me to fill in all detail and box of the checking in document (usually it is pre-filled and just need to sign). I had only one simple special request (I refer queen bed vs. single bed) which was indicated in my booking and I get a bedroom with 2 single beds. Beside that, when I arrive in the hotel, no greeting and waiting at the reception for almost 10 minutes while the receptionist lady has some issue at the bar with the beer machin (2 meters away from the reception). She did not even say 'hello' or 'can you please wait for a minute I am having an issue'... Just looking obviously away from me. When coming back to the reception to greet me (I thought!), the first sentence is not 'Sorry for waiting and welcome' or something like that you would expect from any hotel reception as a guest, but ... 'Name?'... Not even 'please could I have your name?'. It was just a disaster and having been on the road the full day, I was really pissed by this kind of unpolite, rude and inefficient service. What a disaster and disappointment! Not giving any friendly message and basically just being rude. Even in a 1 start hotel in the most remote place in the world, I am sure I would get a better service. Shame on this receptionist and hotel management (She might not be trained at all to be at this job!).

Great, cleen place ;-)

Room was ok but the doona did not fit the double bed. It was narrower than the bed and when my wife and I tried to sleep it only covered one of us. When we spoke to reception we were told that all the beds were like this and they could do nothing to help. We ended up borrowing a doona from a friend who lives in Bregenz and considering we stayed for 16 nights, I feel this was unacceptable. Cleaners were very good.

I have been in this hotel many times and service was always outstanding. Now at night there is an aged lady who is really unfriendly. I never felt so bad treated as this last time. Even having the accor member card the treatment was awful. However the check-out staff was very professionald and friendly. My advise; never arrive for checking later than 22:00.

We were treated like we were a bit of an imposition on the staff! Ordinary accommodation and not welcoming

Friendly staff, excellent location and parking facilities. Very good breakfast. Room comfortable and met our needs perfectly. A quiet location and the Railway station 2 minutes walk away.

I had a comfortable stay.

Location of the hotel is ideal. Breakfast tasty and staff friendly.

All provided services were on expected level, what concerned me was the price. After registration as Accor club member in June I have received quote 176 euro which looked high for this hotel category. Still I made the reservation as no more other reasonable accommodation options were available for the given date. When arriving to hotel on September 5 I have seen the actual rate around 120 euro. I understand prices can differ during time but the difference around 30% seems to me really strange and doesn't support me to choose Ibis in the future. Can you explain the pricing policy and in better case to provide some backward bonus for this specific case ? Thank you in advance Miroslav Z.

V helpful staff who checjed me in early. Gr8 location near station and short walk to old towm

The room was clean and comfortable albeit with no ‘extras’, The receptionist who checked us in was curt any best.

On line check-in went smoothly , requested room accorded. Receptionist was efficient , friendly and smiling. Breakfast was very tasty. Parking is safe and comfortable. Final bill received by email, as agreed.