Mercure Debrecen 4 stars

Customer review rating (ALL Rating) 4.7/5 715 reviews

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Description

Hotel extras

  • Central Debrecen location

  • Restaurant and wine bar with outdoor seating

  • 5 flexible meeting rooms

  • Gym and finnish sauna

  • Secure parking

Our accommodation(s)

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Hotel location

Mercure Debrecen

Bajcsy Zsilinszky utca 11
4025 DEBRECEN
Hungary

GPS:47.52982863321913, 21.62249803921221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Who doesn't love wine? And who doesn't love food? Experience Mercure Debrecen's Winestone offerings, where we pair up the best dedicated Hungarian Winestone wines, and wines from around the world, with the best local cuisine to serve you a night to rememb

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  715 reviews

Customer review rating 2.5/5

Ashika L. Business - Confirmed reviews ALL

I've stayed at your hotel while on business with my company Neopac on many occasion and usually I wouldn't have any complaints as I find your reception and restaurant staff really friendly, helpful and lovely overall. On this occasion however, I was slightly disappointed with the housekeeping. Upon walking into my room after the first night, I actually wondered if my room had been cleaned as I found the bed as I had left it. On the second day I noticed the dirty towels had not been picked up off the bathroom floor and I'd also been charged for a bottle of vodka from the bar fridge in the room! Of course I was surprised by this and explained to reception that I had not drunk the vodka which she very kindly disregarded. I really understand the pressure the housekeeping team must be under but my integrity was in question on this particular occasion.

Dear Ashika, Thank you for taking the time to tell us about your experience at the Mercure Debrecen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gábor

Customer review rating 3.0/5

Deepak R. Business - Confirmed reviews ALL

Room was very small and did not have enough space to work on laptop.

Dear Deepak, Thank you for taking the time to tell us about your experience at the Mercure Debrecen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gábor

Customer review rating 5.0/5

Michael S. Business - Confirmed reviews ALL

alles in allem super

Dear Michael We very much appreciate your comments regarding your stay at the Mercure Debrecen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gábor

Customer review rating 5.0/5

Marian B. Business - Confirmed reviews ALL

I am usong Mercure always for my business trips. Reason: friendly staff, sometimes uprades to better rooms/suites, location is near centre, delicious breakfast

Dear Marian, We very much appreciate your comments regarding your stay at the Mercure Debrecen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gábor

Customer review rating 2.5/5

Farhad K. Business - Confirmed reviews ALL

The size of the room is nice but: the air conditioning is not working properly, there were some flies/ moths coming out of the sink. I was there for 2 weeks and the bathroom sink has never been cleaned once.

Other web-users rate our hotel

  • 165 reviews 9.5/10 Location
  • 238 reviews 7.6/10 Room
  • 211 reviews 8.4/10 Service
  • 6 reviews 5.6/10 WiFi
  • 163 reviews 9.6/10 Breakfast
  • 138 reviews 6.4/10 Cleanliness
  • 125 reviews 9.7/10 Vibe
  • 19 reviews 4.1/10 Wellness Area

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