Mercure Tokaj Center 4 stars

Customer review rating (ALL Rating) 4.7/5 970 reviews

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Description

Hotel extras

  • World-famous Hungarian wine region

  • On-site restaurant, Winestone

  • On the banks of the Tisza and Bodrog rivers

  • Indoor and outdoor pools, sauna and spa treatments

  • All rooms have balconies with river or hillside views

Our accommodation(s)

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Hotel location

Mercure Tokaj Center

5 RAKOCZI UT
3910 TOKAJ
Hungary

GPS:48.122384, 21.412277

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

RESTAURANT

80 seats Winestone reastaurant with cosy atmosphere, international cuisine and the best hungarian wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  970 reviews

Well located, nice team, but restaurant too slow, and communication issues

Customer review rating 3.5/5

P Families - Confirmed reviews ALL

Stay was overall good but two problems were noticed: - restaurant service was abnormally slow (over 50 minutes before getting main course after ordering it) - communication issues between evening and morning teams, resulting in in-room breakfast not corresponding to what had been requested

Dear P, We appreciate your kind words about our location and team. We apologize for the slow service in the restaurant and the communication issues you experienced. Your feedback will be shared with our staff to improve our services. We strive to provide a seamless experience for all our guests. Thank you for bringing these matters to our attention. We hope to welcome you back for a more enjoyable stay. Warm regards, Krisztina Kolar Front Office Manager Mercure Tokaj Center

Everything was OK

Customer review rating 5.0/5

Pdan Couples - Confirmed reviews ALL

Fantastic staff, enjoyed every minute we spent there. Breakfast was great, our room was comfy and clean. I recommand to try the hotel’s restaurant. The hotel is in the city center next to two rivers crossing, so the view is nice as well.

Dear Dan, We are delighted to hear that you enjoyed your stay with us at Mercure Tokaj Center. Thank you for highlighting our fantastic staff, great breakfast, and comfortable rooms. Looking forward to welcoming you back soon. Best regards, Mercure Tokaj Center

Everything was perfect

Customer review rating 5.0/5

Vanda Friends - Confirmed reviews ALL

Environment, room, cleanliness, staff, food, drinks, wellness, everything was perfect

Dear Vanda, Thank you so much for your kind words and positive feedback about your recent stay at Mercure Tokaj Center. We are delighted to hear that you found everything to be perfect, from the environment and room to the cleanliness, staff, food, drinks, and wellness facilities. Your satisfaction is our top priority, and we are thrilled that we were able to provide you with a flawless experience. We truly appreciate your recognition of our efforts. Once again, thank you for your wonderful review. We hope to have the pleasure of welcoming you back to our hotel in the near future. Warm regards, Mercure Tokaj Center

very nice

Customer review rating 5.0/5

D M. Couples - Confirmed reviews ALL

clean. nice .comferterble. styly

Dear David M., Thank you for choosing to stay at Mercure Tokaj Center and for taking the time to leave a review. We appreciate your kind words regarding the cleanliness, comfort, and style of our hotel. It is always a pleasure to receive positive feedback. We hope to have the opportunity to welcome you back in the future. Kind regards, Team Mercure Tokaj Center

Decent hotel

Customer review rating 2.0/5

D G. Friends - Confirmed reviews ALL

The beds were super uncomfortable, the room was very hot with no way of cooling, otherwise very nice

Dear D G, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel to be nice. However, we apologize for any discomfort caused by the beds and the lack of cooling during the winter. Your comments have been duly noted and will be taken into consideration. We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Warm regards, Mercure Tokaj Center

Other web-users rate our hotel

  • 82 reviews 9/10 Location
  • 130 reviews 7.8/10 Room
  • 109 reviews 9/10 Service
  • 83 reviews 8.6/10 Food
  • 66 reviews 9.7/10 Vibe
  • 63 reviews 9.1/10 Breakfast
  • 53 reviews 9.3/10 Cleanliness
  • 22 reviews 9.6/10 Bar

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