Mercure Tokaj Center 4 stars

Customer review rating (ALL Rating) 4.7/5 834 reviews

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Description

Hotel extras

  • World-famous Hungarian wine region

  • On-site restaurant, Winestone, local cuisine and 120 local wines

  • Stunning views of the Tisza and Bodrog rivers, and surronding hills

  • Indoor and outdoor pools, sauna and spa treatments

  • Top floor Suites with private jacuzzi and sauna and panoramic terrace

Our accommodation(s)

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Hotel location

Mercure Tokaj Center

5 RAKOCZI UT
3910 TOKAJ
Hungary

GPS:48.122384, 21.412277

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

WINESTONE Restaurant Tokaj

Winestone reastaurant with cosy atmosphere, offering local cuisine and international favourites, along with 120 of the best local wines. Our newest addition is our world class, 72 hours-leavened Pizza, baked in a traditional Napoli Oven

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  834 reviews

Customer review rating 4.5/5

Gabor T. Couples - Confirmed reviews ALL

This was our third time staying with you, and once again it was a very pleasant experience. The rooms are nice and clean, the hotel’s location is excellent, and the pool and wellness area are especially good – we used them several times and really enjoyed the sauna as well. The food was delicious, with a good variety, and we would especially like to highlight the staff. Everyone was kind, attentive, and friendly, which added a lot to the overall experience. This is also why we decided to extend our stay beyond our original plans. We only have one small note, the mattress in the bed was a bit too soft for our taste. Aside from that, we had a great time, would happily return, and can confidently recommend the place to others.

Dear Gabor, Thank you for taking the time to share your experience at Mercure Tokaj Center. We are delighted to hear that you enjoyed your third stay with us and that our accommodations, location, and wellness facilities met your expectations. It is especially gratifying to know that you found the food variety appealing and that our staff contributed positively to your overall experience. We appreciate your feedback regarding the mattress softness, and we will consider your comments as we continually seek to enhance our guests' comfort. It is wonderful to learn that you extended your stay, and we would be thrilled to welcome you back in the future. Goodbye, Mercure Tokaj Center

Customer review rating 5.0/5

Daniel J. Couples - Confirmed reviews ALL

Quiet little hotel in quiet little town. Very convenient for walks along the river, pet friendly, excellent food. Mattresses a bit too soft, but not really a problem. I recommend it over the other Accor affiliate in the area.

Dear Daniel, Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, staff, and dining experience. We appreciate your recommendation and will take note of your comments regarding the mattresses for future improvements. Goodbye and best wishes, Mercure Tokaj Center

Customer review rating 3.5/5

Levente B. Couples - Confirmed reviews ALL

The overall experience was good, but as the stay went on the more (mostly minor) inconvenience came. At first in the wellness the finn sauna was struggling to heat up, also there was no water in the sauna to use on the stove. As a result, the sauna wasn't very hot. Several guests (including me) asked the hotel staff every time before going in to pour water on the stove. One of the workers did it, but the next day, the "lifeguard" mostly played on his phone and drank his energy drink. There was absolutely no Wi-Fi in the room, on either our devices or the hotel TV. In the wellness area, I spoke with several guests who had the same issue. One time, our card did not open the room, but the staff in the lobby solved the issue relatively quickly. Lastly, I noticed that the hotel focuses a lot on its gastronomy. Given that, the coffee at breakfast was an enormous disappointment. Serving something like this with only a remote knowledge of gastronomy is unbelievable, in my opinion. Especially when roughly 500m away from the hotel, Tokaj has an excellent roaster and coffee shop. Perhaps collaborating with them or hosting a workshop would be beneficial. Overall, my experience with this hotel franchise was a bit disappointing, but I'd still rate it a solid 7/10.

Customer review rating 4.5/5

Sandor F. Business - Confirmed reviews ALL

Outstanding.

Customer review rating 4.0/5

Marek G. Families - Confirmed reviews ALL

It was nice to see rooms ready for family 2+3. The check-in process was extraordinary long ~1h waiting and people pickup without order. Gym is missing.

Dear Marek, Thank you for your positive feedback regarding your stay at our hotel. We appreciate your comments about our family rooms. However, we apologize for the lengthy check-in process you experienced and your disappointment with the absence of a gym. Your feedback is valuable to us. Please be assured that corrective action will be taken to speed up the check-in process in the future. Best regards, Mercure Tokaj Center

Other web-users rate our hotel

  • 82 reviews 9.3/10 Location
  • 119 reviews 8.2/10 Room
  • 98 reviews 8.5/10 Service
  • 79 reviews 9/10 Breakfast
  • 77 reviews 8.8/10 Food
  • 50 reviews 9.8/10 Vibe
  • 44 reviews 9/10 Cleanliness
  • 43 reviews 9/10 Amenities

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