Mercure Tokaj Center 4 stars

Customer review rating (ALL Rating) 4.7/5 981 reviews

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Description

Hotel extras

  • World-famous Hungarian wine region

  • On-site restaurant, Winestone

  • On the banks of the Tisza and Bodrog rivers

  • Indoor and outdoor pools, sauna and spa treatments

  • All rooms have balconies with river or hillside views

Our accommodation(s)

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Hotel location

Mercure Tokaj Center

5 RAKOCZI UT
3910 TOKAJ
Hungary

GPS:48.122384, 21.412277

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

RESTAURANT

80 seats Winestone reastaurant with cosy atmosphere, international cuisine and the best hungarian wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  981 reviews

The hotel where you feel like being at home

Customer review rating 5.0/5

Alex Couples - Confirmed reviews ALL

If you need a place for staying in Tokaj there is nothing better than Mercure Tokaj Center. Its location is excellent: if you book a proper room you can enjoy the picturesque view of Bodrog and Tisza. Once staying at this hotel be sure you will return there not only for the beautiful views. Mercure Tokaj Center has extremely friendly home atmosphere. You can feel it right at the reception. Its staff is always open, helpful and make you feel welcome. Szilvi’s kindness worth thousands words. Very clean room, cleaning service is just perfect. The same can be said about the spa facility. It is not big but ideal for relaxing. The food at the restaurant is outstanding (thanks to the chief), the waiters are very busy but stay very polite and ready to help any time. For sure we will return to Mercure Tokaj Center and would recommend it to anyone.

Dear Alex, Thank you for sharing your wonderful experience at Mercure Tokaj Center. We are delighted to hear that you felt at home during your stay and enjoyed the picturesque views of Bodrog and Tisza from your room. It is our priority to provide a clean and welcoming environment for all our guests, and we are glad that you appreciated the friendly atmosphere and excellent service. We will definitely convey your compliments to Szilvi and the rest of the team. Your kind words about the restaurant, spa facility, and staff motivate us to maintain our high standards. We look forward to welcoming you back and thank you for recommending us. Warm regards, Mercure Tokaj Center

Well located, nice team, but restaurant too slow, and communication issues

Customer review rating 3.5/5

P Families - Confirmed reviews ALL

Stay was overall good but two problems were noticed: - restaurant service was abnormally slow (over 50 minutes before getting main course after ordering it) - communication issues between evening and morning teams, resulting in in-room breakfast not corresponding to what had been requested

Dear P, We appreciate your kind words about our location and team. We apologize for the slow service in the restaurant and the communication issues you experienced. Your feedback will be shared with our staff to improve our services. We strive to provide a seamless experience for all our guests. Thank you for bringing these matters to our attention. We hope to welcome you back for a more enjoyable stay. Warm regards, Krisztina Kolar Front Office Manager Mercure Tokaj Center

Everything was OK

Customer review rating 5.0/5

Pdan Couples - Confirmed reviews ALL

Fantastic staff, enjoyed every minute we spent there. Breakfast was great, our room was comfy and clean. I recommand to try the hotel’s restaurant. The hotel is in the city center next to two rivers crossing, so the view is nice as well.

Dear Dan, We are delighted to hear that you enjoyed your stay with us at Mercure Tokaj Center. Thank you for highlighting our fantastic staff, great breakfast, and comfortable rooms. Looking forward to welcoming you back soon. Best regards, Mercure Tokaj Center

Everything was perfect

Customer review rating 5.0/5

Vanda Friends - Confirmed reviews ALL

Environment, room, cleanliness, staff, food, drinks, wellness, everything was perfect

Dear Vanda, Thank you so much for your kind words and positive feedback about your recent stay at Mercure Tokaj Center. We are delighted to hear that you found everything to be perfect, from the environment and room to the cleanliness, staff, food, drinks, and wellness facilities. Your satisfaction is our top priority, and we are thrilled that we were able to provide you with a flawless experience. We truly appreciate your recognition of our efforts. Once again, thank you for your wonderful review. We hope to have the pleasure of welcoming you back to our hotel in the near future. Warm regards, Mercure Tokaj Center

very nice

Customer review rating 5.0/5

D M. Couples - Confirmed reviews ALL

clean. nice .comferterble. styly

Dear David M., Thank you for choosing to stay at Mercure Tokaj Center and for taking the time to leave a review. We appreciate your kind words regarding the cleanliness, comfort, and style of our hotel. It is always a pleasure to receive positive feedback. We hope to have the opportunity to welcome you back in the future. Kind regards, Team Mercure Tokaj Center

Other web-users rate our hotel

  • 85 reviews 8.8/10 Location
  • 133 reviews 8.2/10 Room
  • 111 reviews 9.1/10 Service
  • 85 reviews 8.6/10 Food
  • 66 reviews 9.7/10 Vibe
  • 65 reviews 9.2/10 Breakfast
  • 55 reviews 9.3/10 Cleanliness
  • 23 reviews 9.6/10 Bar

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