Minaro Hotel Tokaj MGallery 5 stars

Customer review rating (ALL Rating) 4.8/5 1,484 reviews

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Description

Hotel extras

  • Escape from busy city life and find yourself surrounded by untouched nature.

  • Taste Mezzo-American cuisine blended with Hungarian specialties.

  • Organise your company meetings in Eldorado where simplicity meets luxury and technology

  • Treat your body and soul in the exclusive environment of the L'Occitane Spa by MGallery.

  • Explore the legendary liquid gold of Tokaj, handpicked wholeheartedly by locals.

Our accommodation(s)

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Hotel location

Minaro Hotel Tokaj MGallery

Csurgo volgyi ut
3910 TOKAJ
Hungary

GPS:48.1400975, 21.39095714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

TORTUGA RESTAURANT

Start your day with a rich selection of breakfast delicasies. Enjoy the lunch or dinner prepared by our talented Chef Istvan Csorba. Decor in earth tones complements dining experience. Golden touch a glass of famous Tokaj wine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,484 reviews

Customer review rating 5.0/5

Flora H. Couples - Confirmed reviews ALL

Minden nagyon jó volt. Az ott dolgozók igazán kedvesek, a szaunaszeánsz nagyon tetszett. És az egész szálloda nagyon szép.

Kedves Flora H.! Örömmel olvastuk, hogy kellemes élményekkel távozott a Minaro Hotel Tokajból. Köszönjük, hogy megosztotta velünk a pozitív visszajelzését a személyzetünkről és a szaunaszeánszról. Üdvözlettel, Minaro Hotel Tokaj MGallery

well located

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

1.many of the jets in the pools were not working 2.sauna culture is zero, the sauna master does not encourage guests not to wear swimsuits in the sauna 3.there is dirt on the bottom of the pool, it is not vacuumed 4.duvet-covers are extremely large and the duvet doesn't fit

People and Systems Need Work

Customer review rating 3.0/5

Stephen M. Couples - Confirmed reviews ALL

It is a nice hotel in a good location with a very nice spa area. They key issues are people and systems. Too many repeated requests that weren't acted upon. there were also some very good, helpful and kind staff. I am confident it will get better with time.

Dear Stephen, Thank you very much for choosing Minaro Hotel Tokaj MGallery for your recent stay and for taking the time to share your experience with us in such detail. We’re pleased to hear that you enjoyed our spa facilities and appreciated the efforts of our helpful and kind team members. At the same time, we truly regret that certain aspects of your stay did not meet your expectations. Please accept our sincere apologies for the repeated inconveniences you encountered regarding the pillow and sleep mask requests. This is certainly not the level of service we strive to deliver and we will review these situations with the departments involved to ensure more consistent follow-through in the future. We are also sorry to hear that the breakfast and overall food experience did not live up to your standards. Your comments have been passed along to our culinary team for further attention, as we are constantly working to enhance the quality and variety of our offerings. In terms of relaxation, we hope you were able to enjoy our complimentary daily sauna rituals, which are available to all our guests and are a signature part of our wellness experience. Lastly, we sincerely regret that you did not feel adequately recognized as a member of our ALL – Accor Live Limitless programme. Recognition and appreciation of our loyal guests are very important to us and we will take steps to improve in this regard. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide a stay that fully meets your expectations. Wishing you the best! Kind regards, Istvan Tisza PR, Guest & SPA Manager

Relaxing

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very good facilities, good food, highly professional personnel.

Tisztelt József S.! Köszönettel megkaptuk a Minaro Hotel Tokaj MGallery szállodával kapcsolatos visszajelzését; nagy örömmel olvastam, hogy pozitív tapasztalatokat szerzett nálunk. Észrevételeit feltétlenül továbbítom kollégáimnak. Biztos vagyok abban, hogy pozitív visszajelzésének köszönhetően kollégáim még nagyobb lelkesedéssel, továbbra is a szolgáltatások színvonalának fejlesztésén fognak dolgozni. Köszönjük, hogy megosztotta velünk tapasztalatát, és bízunk abban, hogy a következő alakalommal is hasonlóan jó élményekkel gazdagodik szállodánkban. Tisztelettel, Minaro Hotel Tokaj MGallery Front Office Szabolcs

Amazing stay

Customer review rating 5.0/5

Lucie Couples - Confirmed reviews ALL

Amazing stay in this beautiful hotel! We enjoyed the spa, they even had sauna rituals. Breakfast and dinner exceeded our expectations, so delicious! The staff was very friendly and helpful, special thanks to our waiter Richard. Highly recommended!

Tisztelt Lucie H.! Köszönettel megkaptuk a Minaro Hotel Tokaj MGallery szállodával kapcsolatos visszajelzését; nagy örömmel olvastam, hogy pozitív tapasztalatokat szerzett nálunk. Észrevételeit feltétlenül továbbítom kollégáimnak. Biztos vagyok abban, hogy pozitív visszajelzésének köszönhetően kollégáim még nagyobb lelkesedéssel, továbbra is a szolgáltatások színvonalának fejlesztésén fognak dolgozni. Köszönjük, hogy megosztotta velünk tapasztalatát, és bízunk abban, hogy a következő alakalommal is hasonlóan jó élményekkel gazdagodik szállodánkban. Tisztelettel, Minaro Hotel Tokaj MGallery Front Office Szabolcs

Other web-users rate our hotel

  • 61 reviews 9.1/10 Location
  • 133 reviews 8.4/10 Room
  • 193 reviews 9/10 Service
  • 159 reviews 8.6/10 Food
  • 120 reviews 9/10 Wellness Area
  • 86 reviews 9.6/10 Vibe
  • 67 reviews 8.5/10 Amenities
  • 46 reviews 7.4/10 Cleanliness

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