Hotel for travellers looking for local and authentic experiences
Mercure Oradea is a contemporary lifestyle hotel built on a multi era archaeological site, where history meets vibrant modern design. A spectacular atrium lobby, highlighted by the Colibri Clock as a unique design centerpiece, sets the tone for a distinctive stay. Modern rooms and suites offer comfortable spaces to relax or work, with selected rooms featuring balconies and some suites offering private terraces with whirlpool tubs.
Guests enjoy refined dining concepts curated by Chef Henrik Sebok in the bright restaurant with terrace, while the lobby bar and cellar lounge offer relaxed spaces for socializing and evening drinks. The hotel also features daylight meeting rooms for events, alongside Stratum Spa set on two levels and featuring an indoor pool, four whirlpool, eight saunas, thermal facilities, a luminous swimming pool, fitness area, and wellness rituals, creating a complete business and leisure experience in Oradea.
Discover Oradea, one of Romania's most elegant cities, known for its Art Nouveau architecture, thermal wellness traditions and vibrant café culture. Explore historic squares, riverside promenades and local flavours just moments away.
Welcome to Mercure Oradea. Whether you are here to explore the city, connect with colleagues or simply unwind, we hope you enjoy authentic local experiences, thoughtful hospitality and a memorable stay with us.
Dan Nedelcu, Hotel Management
Hotel extras
Sauna, spa, welness, gym, heated pool and beauty center available
Comfortable and large rooms equiped with coffee and tea maker, free wifi, smart tv and safe
Events venues and meeting rooms with catering
Accessible rooms available
Our accommodation(s)
Book this hotel
Page 1 out of 2, Room 1 :
Classic Room with King Bed
, Room 2 :
Classic Twin Room with 2 Single Beds
Room
Classic Room with King Bed
Photo out of - Classic Room with King Bed
Stylish Standard Room with a king-size bed and modern bathroom with walk-in shower. Some rooms offer a balcony, others feature floor-to-ceiling windows. Wi-Fi, Smart TV, safe, and coffee and tea facilities included.
Photo out of - Classic Twin Room with 2 Single Beds
Stylish and cozy room with two comfortable single beds and a large bathroom with walk-in shower. Some rooms offer a balcony, while others feature floor-to-ceiling windows. Amenities include Wi-Fi, safe, Smart TV, and coffee.
Photo out of - Privilege double room with king bed
Bright and elegant Privilege Double Room with a king-size bed and a spacious bathroom featuring a walk-in shower. Floor-to-ceiling windows enhance the natural light. Amenities include Wi-Fi, Smart TV, safe, and coffee and tea making facilities.
Photo out of - Junior Suite with king bed and sofa bed
Elegant and spacious Junior Suite with two rooms, king-size bed and sofa bed, bathroom with walk-in shower . Some rooms have a balcony, others floor-to-ceiling windows. Wi-Fi, Smart TV, safe, and coffee/tea facilities.
Views:
City View
Max. number of persons
4
Area
From
50 m²
/
538 sq ft
Bedding
Double bed(s) x1
Single sofa bed(s) x1
4 pers. max
50 m²
/
538 sq ft
Bedding
1 x Double bed(s) and
1 x Single sofa bed(s)
Photo out of - Executive Suite with king bed and sofa bed
Executive Grand Terrace Suite with terrace and jacuzzi, offering two spacious rooms. Features a king-size bedroom, living room with sofa bed, coffee and tea maker, smart TV, safe, free Wi-Fi, and a bathroom with bathtub or shower.
Views:
City View
Max. number of persons
4
Area
From
54 m²
/
581 sq ft
Bedding
Double bed(s) x1
Single sofa bed(s) x1
4 pers. max
54 m²
/
581 sq ft
Bedding
1 x Double bed(s) and
1 x Single sofa bed(s)
Access:
3 km / 1.86 mi1 hrs
39 min walk / 6 min drive
Shuttle
Additional charge
Shuttle on call
GARA DE VEST ORADEA
Railway station
Access:
4 km / 2.49 mi50 min walk / 8 min drive
Shuttle
Shuttle on call
AEROPORTUL ORADEA
Helipad/aerodrome
Access:
5 km / 3.11 mi1 hrs
39 min walk / 5 min drive
Shuttle
Shuttle on call
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Pets welcome
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
OMR
AEROPORTUL ORADEA
Accessibility
Wheelchair accessible hotel
In hotel
Hotel informations
90 rooms
2 rooms for people with reduced mobility
10 connecting rooms
90 non-smoking rooms
8 floors
Languages spoken at the hotel
German
English
Spanish
French
Italian
Reduced mobility Facilities
100% Non Smoking Property
Elevator to all floor
Laundry / Valet Services
Laundry / Valet Services
Additional charge
Pressing
Additional charge
Dry cleaning / Ironing
Additional charge
Lounge
Waiting area or lounge
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
Air conditioning
Desk equipment available
Shoe shine machine
Umbrellas
Limousine
Limousine
Additional charge
Pets
Pets allowed
Additional charge
Pets are welcome. Up to two house-trained dogs or cats per room (combined weight up to 50 kg). Additional charges apply. Please contact the hotel for full details and conditions.
Catering
One Restaurant
2 Bars
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Additional charge
Business
4 Meeting rooms
Family
Services for children
Children''s Club for over 12
Children''s Club for 3 to 6 years
Children''s Club for 4 to 6 years
Childrens Club for 6 to 12 years
Well-being
Indoor heated pool
Additional charge
Covered
On site
Fitness center
On site
Turkish Steambath
Additional charge
Hammam
Jacuzzi/Whirlpool bath
Sauna room
Solarium / UV
Tanning Salon
Massage
Sports and leisure
Tennis
Additional charge
Nearby
Gym
Nearby
Scuba diving
Additional charge
Nearby
Bike rack facilities
Nearby
Dart board
Nearby
Gym
On site
Squash court
On site
Athletics stadium
On site
Bike rack facilities
On site
Boules/petanque
Nearby
Skating rink
On site
Kayaking
Additional charge
On site
Snorkelling/Scuba diving center
Additional charge
On site
Jogging track
On site
Bowling
On site
Snorkelling/Scuba diving center
Additional charge
Nearby
Quad bikes
On site
Volleyball
On site
Quad bikes
Nearby
Tennis
Additional charge
Nearby
Dart board
On site
Jogging track
Nearby
Table tennis
On site
Athletics stadium
Nearby
Badminton court
On site
Bowling
Nearby
Basketball court
On site
Badminton court
Nearby
Basketball court
Nearby
Rafting
Additional charge
Nearby
Horseback riding
Nearby
Boules/petanque
On site
Football
Nearby
Gymnastics course
Nearby
Football
On site
River rafting
Additional charge
On site
Skating rink
Nearby
Volleyball
Nearby
Gymnastics course
On site
Horseback riding
On site
Kayaking
Additional charge
Nearby
On site
Outdoor parking
Private
Vehicles
Bus parking
Security
Well-lit parking
Private indoor parking
Parking information
On site
Indoor parking
Private
Vehicles
Bus parking
Security
Well-lit parking
Public indoor parking
Parking information
On site
Indoor parking
Public
Vehicles
Bus parking
Security
Well-lit parking
Rei Restaurant
Photo out of - Rei Restaurant
Rei Restaurant showcases seasonal ingredients, local inspiration and creative techniques under the guidance of Certified Master Chef Henrik Sebok. Paired with a curated wine selection, each dish celebrates flavour, craftsmanship and creativity.
Rei Restaurant showcases seasonal ingredients, local inspiration and creative techniques under the guidance of Certified Master Chef Henrik Sebok. Paired with a curated wine selection, each dish celebrates flavour, craftsmanship and creativity.
Page out of
LOBBY BAR
Click to copy the email address
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Air conditioning
Free Wireless internet (WiFi)
Musical Entertainment
Terrace
Payment
Cash
Credit card
Credit cards
American Express
Mastercard
Visa
Grace in motion: our Lobby Bar, near reception, is a refined cafe-bar where elegance flows. Beneath the hummingbird chandelier, enjoy crafted cocktails, perfect coffee, and moments of relaxation in a space that never stands still.
COBALT WINE BAR
Click to copy the email address
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Air conditioning
Free Wireless internet (WiFi)
Wheelchair access
Musical Entertainment
Payment
Cash
Credit card
Credit cards
American Express
Mastercard
Visa
Hidden below, discovered by many: Cobalt Wine Bar is a vibrant underground bar for nights out or private events. Next door, Peridot Hall offers elegant, customizable space. Together, they create a dynamic duo for unforgettable moments.
Breakfast
Photo out of - Breakfast
Enjoy a rich breakfast buffet alongside a menu of freshly prepared à la carte favourites. Discover local specialities, premium ingredients, healthy choices and classic breakfast dishes, all served in a welcoming setting designed to start the day well.
Buffet
Because great days always start with a good breakfast. stock up on treats and vitamins!
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
American
Continental
Hot Breakfast
Cold breakfast
Enjoy a rich breakfast buffet alongside a menu of freshly prepared à la carte favourites. Discover local specialities, premium ingredients, healthy choices and classic breakfast dishes, all served in a welcoming setting designed to start the day well.
Pool
On site
Pool features
Indoor pool
Heated Pool
Dimension
Pool Depth Max:
1.4 m /
4.593 ft
Unwind in our heated indoor pool, with comfortable loungers inviting you to slow down and relax. Hotel guests enjoy complimentary access, alongside 2 steam saunas, 2 dry saunas and a jacuzzi for a complete wellness escape.
Fitness center
Non contractual photo
On site
Fitness equipment
Lessons available
Aqua aerobics
Wellness services and equipments
Turkish SteambathAdditional charge
Hammam
Jacuzzi/Whirlpool bath
Sauna room
Solarium / UV
Tanning Salon
Personal lessons and special care
Massage
Recharge at Stratum Spa with sauna, massage and recovery therapies, stay active in our modern fitness area, or unwind in refined relaxation spaces - essential experiences for business stays, events, or peaceful moments.
Photo out of -
Enjoy a heated pool, 2 steam, 2 dry saunas and 2 jacuzzis at Stratum SPA, then recharge at our modern gym with more than 15 fitness machines and guided workout options. Wellness and energy in perfect harmony.
Enjoy a heated pool, 2 steam, 2 dry saunas and 2 jacuzzis at Stratum SPA, then recharge at our modern gym with more than 15 fitness machines and guided workout options. Wellness and energy in perfect harmony.
Create unforgettable moments in elegant and versatile venues designed for weddings of all styles. From refined reception spaces and a unique wine cellar to a dedicated children's play area, every detail is thoughtfully tailored to your vision.
Everything was absolútly perfect. The hotel is really beautiful with just great servise.
Dear Guest,
Thank you for your wonderful review. We are delighted that you found everything perfect and especially appreciated the hotel’s design and the service provided by our team.
We look forward to welcoming you back to Mercure Oradea!
Kind regards,
The Mercure Oradea Team
Customer review rating 4.5/5
Andrei L.
Couples
-
Confirmed reviews ALL
Everything was great, restaurant Rei and the Hotel itself only thing that I would like is to have toothpaste in the room. I had only in one stay that when I booked the apartment.
Dear Guest,
Thank you for your kind review and recommendation. We are delighted that you enjoyed the comfort and cleanliness of the hotel, as well as your dining experiences at REI Restaurant.
We will gladly share your appreciation with Carmen and have also noted your preference regarding the availability of toothpaste in the room.
We look forward to welcoming you back to Mercure Oradea.
Kind regards,
The Mercure Oradea Team
Customer review rating 5.0/5
Cosmina R.
Families
-
Confirmed reviews ALL
A new, modern hotel—a beautiful place. The atrium, featuring a clock-like light installation made of 60 glass hummingbirds and 24 illuminated nests, is fantastic; my little girl was absolutely delighted.
Dear Guest,
Thank you for your wonderful review and perfect rating. We are delighted that you and your family enjoyed the comfort of the room, the relaxing spa facilities and the hospitality of our entire team.
It is especially lovely to hear how much your little girl enjoyed the Colibri Clock. Knowing that this distinctive feature created such a joyful memory makes us very happy.
We will gladly share your kind words with the entire team and look forward to welcoming your family back to Mercure Oradea.
Warm regards,
The Mercure Oradea Team
Customer review rating 4.5/5
Delia S.
Families
-
Confirmed reviews ALL
Great stay, the room was spacious and clean, with everything that we needed. The bed was comfortable.
The pool area is too crowded especially in the afternoon and evening.
The restaurant service can be a bit slow at dinner time, the waiters seem overwhelmed, I even heard one of them saying about anothee ons “il omor!”/i’ll kill him, in the open dining space will all the clients present. Not professional at all.
The breakfast is varied but lacks taste, all the products seem supermarket level. I encourage to make some partnerships with local suppliers for eggs, fruits and veggies and promote them.
Dear Guest,
Thank you for sharing such detailed feedback. We are pleased that you enjoyed the spacious, clean room and the comfort of the bed.
We are, however, very sorry that other aspects of your experience did not meet the same standard. The comment you overheard in the restaurant was entirely inappropriate for a professional environment, and we have addressed this matter with the team. Your observations regarding the pace of dinner service and the busy pool area have also been noted.
We appreciate your candid comments about breakfast and your thoughtful suggestion concerning partnerships with local producers. This aligns closely with our commitment to celebrating the destination, and we will share your recommendations with our culinary team.
Thank you once again for helping us identify where we can improve. We hope to welcome you back for an experience that feels consistently attentive throughout your stay.
Kind regards,
The Mercure Oradea Team
Customer review rating 5.0/5
Gabriel P.
Families
-
Confirmed reviews ALL
Flagship location. SPA location very clean, pool, very hot jacuzzi. Gym open 24/24. Hotel like new, great rooms. Everything greate. Do not forget the REI restaurant, very exclusively, super dishes.
Dear Guest,
Thank you very much for your wonderful review and perfect rating. Describing Mercure Oradea as a flagship location is an exceptional compliment for our entire team.
We are delighted that your family enjoyed the spacious rooms, the SPA facilities and the convenience of our 24-hour fitness centre. We are also especially pleased that REI Restaurant completed your experience with memorable dishes throughout your stay.
We truly appreciate your recommendation and look forward to welcoming you back in the future!
Warm regards,
The Mercure Oradea Team
Dear Guest,
Thank you for your wonderful review. We are delighted that you found everything perfect and especially appreciated the hotel’s design and the service provided by our team.
We look forward to welcoming you back to Mercure Oradea!
Kind regards,
The Mercure Oradea Team
Customer review rating 4.5/5
Andrei L.
Couples
-
Confirmed reviews ALL
Everything was great, restaurant Rei and the Hotel itself only thing that I would like is to have toothpaste in the room. I had only in one stay that when I booked the apartment.
Dear Guest,
Thank you for your kind review and recommendation. We are delighted that you enjoyed the comfort and cleanliness of the hotel, as well as your dining experiences at REI Restaurant.
We will gladly share your appreciation with Carmen and have also noted your preference regarding the availability of toothpaste in the room.
We look forward to welcoming you back to Mercure Oradea.
Kind regards,
The Mercure Oradea Team
Customer review rating 5.0/5
Cosmina R.
Families
-
Confirmed reviews ALL
A new, modern hotel—a beautiful place. The atrium, featuring a clock-like light installation made of 60 glass hummingbirds and 24 illuminated nests, is fantastic; my little girl was absolutely delighted.
Dear Guest,
Thank you for your wonderful review and perfect rating. We are delighted that you and your family enjoyed the comfort of the room, the relaxing spa facilities and the hospitality of our entire team.
It is especially lovely to hear how much your little girl enjoyed the Colibri Clock. Knowing that this distinctive feature created such a joyful memory makes us very happy.
We will gladly share your kind words with the entire team and look forward to welcoming your family back to Mercure Oradea.
Warm regards,
The Mercure Oradea Team
Customer review rating 4.5/5
Delia S.
Families
-
Confirmed reviews ALL
Great stay, the room was spacious and clean, with everything that we needed. The bed was comfortable.
The pool area is too crowded especially in the afternoon and evening.
The restaurant service can be a bit slow at dinner time, the waiters seem overwhelmed, I even heard one of them saying about anothee ons “il omor!”/i’ll kill him, in the open dining space will all the clients present. Not professional at all.
The breakfast is varied but lacks taste, all the products seem supermarket level. I encourage to make some partnerships with local suppliers for eggs, fruits and veggies and promote them.
Dear Guest,
Thank you for sharing such detailed feedback. We are pleased that you enjoyed the spacious, clean room and the comfort of the bed.
We are, however, very sorry that other aspects of your experience did not meet the same standard. The comment you overheard in the restaurant was entirely inappropriate for a professional environment, and we have addressed this matter with the team. Your observations regarding the pace of dinner service and the busy pool area have also been noted.
We appreciate your candid comments about breakfast and your thoughtful suggestion concerning partnerships with local producers. This aligns closely with our commitment to celebrating the destination, and we will share your recommendations with our culinary team.
Thank you once again for helping us identify where we can improve. We hope to welcome you back for an experience that feels consistently attentive throughout your stay.
Kind regards,
The Mercure Oradea Team
Customer review rating 5.0/5
Gabriel P.
Families
-
Confirmed reviews ALL
Flagship location. SPA location very clean, pool, very hot jacuzzi. Gym open 24/24. Hotel like new, great rooms. Everything greate. Do not forget the REI restaurant, very exclusively, super dishes.
Dear Guest,
Thank you very much for your wonderful review and perfect rating. Describing Mercure Oradea as a flagship location is an exceptional compliment for our entire team.
We are delighted that your family enjoyed the spacious rooms, the SPA facilities and the convenience of our 24-hour fitness centre. We are also especially pleased that REI Restaurant completed your experience with memorable dishes throughout your stay.
We truly appreciate your recommendation and look forward to welcoming you back in the future!
Warm regards,
The Mercure Oradea Team
Customer review rating 5.0/5
Viktor T.
Business
-
Confirmed reviews ALL
Everything great!
Dear Guest,
Thank you for your perfect rating and recommendation. We are delighted that everything about your stay was great and look forward to welcoming you back to Mercure Oradea!
Kind regards,
The Mercure Oradea Team
Customer review rating 3.0/5
Monika T.
Business
-
Confirmed reviews ALL
Nice and spacious room but the bathroom is a nonsense : nothing to hang the towels, the window is too short and there is water all in the bathroom after a shower.
Breakfast is really nice : various and fresh, nice and good products, local ones are also available.
Dinner : it's very disappointing as we expect a higher level for a Mercure restaurant. I went to dinner 3 times in the restaurant. Food was most of the time too salty, the pork meat not properly cooked (it shouldn't be medium rare to rare...there was still blood) and the service which is probably recent lacks of expertise.
Dear Guest,
Thank you for taking the time to share such detailed feedback. We are pleased that you appreciated the spacious room, impeccable cleanliness and especially the fresh and varied breakfast selection, including the local products.
At the same time, we are sincerely sorry that other aspects of your experience fell well below expectations. Your comments regarding the lack of towel hooks and the shower screen allowing water to spread across the bathroom have been shared with the relevant team for review.
We are particularly concerned by your experience at dinner, especially as you visited the restaurant three times. Food that is repeatedly too salty and pork served in the condition you describe are not acceptable. Your feedback has been escalated to our Executive Chef and culinary team for careful investigation. We are sorry to hear that the restaurant service did not demonstrate the level of confidence and expertise expected, and this will be addressed through continued training and closer supervision.
We regret that these shortcomings overshadowed the positive aspects of your stay and did not reflect the standard we aim to provide at Mercure Oradea. We hope to have the opportunity to regain your confidence during a future visit.
Kind regards,
The Mercure Oradea Team
Customer review rating 4.5/5
Ilinca C.
Families
-
Confirmed reviews ALL
We travelled as a family with two children and had a very comfortable stay. The rooms are large and the hotel overall is beautifully designed. I particularly liked the Colibri Clock in the main hallway. Most of the personnel we interacted with were also very nice.
Dear Guest,
Thank you very much for sharing your experience and for warmly recommending Mercure Oradea. We are delighted that your family enjoyed a comfortable stay and that the spacious rooms and design of the hotel contributed to it.
We are especially pleased that the Colibri Clock caught your attention. It is one of the most distinctive features of our lobby and always adds a little magic to the guest experience.
It was a pleasure to welcome you and your family, and we hope to see you all again soon!
Kind regards,
The Mercure Oradea Team
Customer review rating 5.0/5
Hans H.
Business
-
Confirmed reviews ALL
New Hotel..perfect room..nice staff
Dear Guest,
Thank you very much for your wonderful feedback and perfect rating. We are delighted that you enjoyed the comfort of your room and, most importantly, the warm service provided by our team.
It was a pleasure to welcome you to Mercure Oradea, and we look forward to making your next stay just as enjoyable.
Kind regards,
The Mercure Oradea Team
Customer review rating 2.5/5
Laurentiu-cristian D.
Business
-
Confirmed reviews ALL
The hotel is beautifully designed, and the quality of the finishes is excellent. Unfortunately, our experience was affected by a few organizational issues that I believe could be improved.
When we checked in, we were given a key card with the room number handwritten on it. Our room was 309, but the handwriting was unclear and appeared to say 303. We therefore went to room 303, located directly opposite ours, and were very surprised to discover that our key card was able to open that room as well. The room was clearly occupied, with many personal belongings inside. We immediately reported the situation to reception, as this raised an important concern regarding guest privacy and security.
The following morning, we also had to wait for around 10 minutes while the staff checked our breakfast reservation, as their system showed that breakfast was not included, although we had already paid for it.
Overall, the hotel itself is impressive and has a lot of potential. With better attention to organization and guest security, the overall experience could be significantly improved.
Dear Guest,
Thank you for taking the time to share such detailed feedback. We are pleased that you appreciated the hotel’s design, the quality of its finishes and the impeccable cleanliness, while fully understanding why the situations described affected your overall impression.
Guest privacy and security are fundamental priorities for us. Following your report, we reviewed the room access records and found no indication that your key card had been programmed to open room 303. Nevertheless, given the seriousness of your concern, we have contacted the technical provider of our door access system for an additional verification. We are also reinforcing the importance of clearly communicating and recording room numbers at check-in to prevent any confusion.
Regarding breakfast, our standard procedure is to welcome guests into the restaurant while any discrepancy concerning the reservation is clarified internally. We are reviewing how this situation was handled and communicated to ensure that future verifications remain swift and do not affect the guest experience.
Thank you for recognising the hotel’s potential and for bringing these matters to our attention. We hope to have the opportunity to welcome you again and provide the seamless, reassuring experience that should accompany the quality of our property.
Kind regards,
The Mercure Oradea Team
Customer review rating 5.0/5
Iulian S.
Couples
-
Confirmed reviews ALL
All reception stuff, our first contact was Mrs Adina Platona, is well professional an kind, same about restaurant young help people.
Dear Guest,
Thank you for your wonderful review and for recommending Mercure Oradea.
We are delighted that you enjoyed your stay and felt so warmly welcomed by our team. Your generous appreciation of Adina’s professionalism and kindness will be shared with her with great pleasure, as will your kind words about our young restaurant colleagues.
We also appreciate your recognition of the hotel’s atmosphere and our efforts to minimise waste. At the same time, we regret that the revised price for the additional date affected your booking experience. Room rates may vary between dates according to availability and booking conditions, though we fully understand that such a difference can be disappointing when adjusting an existing stay.
Thank you once again for your perfect overall score. We look forward to welcoming you back to Mercure Oradea.
Warm regards,
The Mercure Oradea Team
Customer review rating 4.0/5
Adrian H.
Couples
-
Confirmed reviews ALL
A nice and well located hotel. The staff is very serviceable and well trained.
Dear Guest,
Thank you for sharing your experience and for recommending Mercure Oradea.
We are pleased that you found the hotel comfortable and well located, and that the professionalism and helpfulness of our team contributed positively to your stay.
We particularly appreciate your practical suggestions. Clear instructions for the room’s smart control system could certainly make it easier to use, while the addition of bathroom seating and support bars are valuable considerations for both comfort and safety. Your observations will be shared with our operational and technical teams for careful review.
Thank you for helping us improve. We hope to welcome you back for an even more comfortable stay.
Warm regards,
The Mercure Oradea Team
Customer review rating 4.5/5
Israel E. N.
Friends
-
Confirmed reviews ALL
The service was very good and also the spa
Dear Guest,
Thank you for sharing your experience and for your kind recommendation.
We are delighted that you enjoyed the comfort of your stay, the service provided by our team and your time at Stratum Spa & Wellness. We especially appreciate your mention of Romina and will be pleased to share your kind words with her.
We have also taken note of your breakfast rating, as every observation helps us further improve the experience we offer.
It would be a pleasure to welcome you and your friends back to Mercure Oradea for another relaxing stay.
Warm regards,
The Mercure Oradea Team
Customer review rating 5.0/5
Nicholas S.
Solo
-
Confirmed reviews ALL
From the moment of arrival and the greeting and welcome at the reception (Alexandra and Adina) desk to movement throughout the building with greetings from staff (Andrei) to the restaurant breakfast staff and onto the departure wish from the manager training a new employee, every measure of service and staff contact was above and beyond! Not to mention that the room was stellar! I shall return - often!!
Dear Guest,
Thank you for this wonderful review and for awarding your stay a perfect score.
We are delighted that you felt so warmly welcomed throughout your time at Mercure Oradea, from your arrival and every interaction around the hotel to breakfast and departure. Your generous appreciation will be shared with Alexandra, Adina, Andrei, our breakfast colleagues and the entire team. Knowing that their genuine care made such a strong impression is immensely rewarding for us.
We are equally pleased that you enjoyed your room and found every aspect of your experience worthy of a premium hotel.
Your promise to return often is the finest compliment we could receive. We look forward to welcoming you back many times and making each stay just as memorable.
Warm regards,
The Mercure Oradea Team
Customer review rating 3.0/5
Irina P.
Business
-
Confirmed reviews ALL
The new Mercure hotel is truly beautiful, but they need some better attention to details. The room is spacious and well furnished, but we encountered quite the issue when taking a shower: the water would not leave the shower, and then the water flow completely stopped. Turned out the drain was obturated by a piece of plastic that looked like it should have been removed once the plumbing was installed. The bathroom flooded, which in turn cut off our water source completely.
It was not at all pleasant to leave the room in search for answers at 2 am for this issue, and unfortunately it left an unpleasant mark on the stay.
Dear Guest,
Thank you for taking the time to share your experience with us. We are pleased that you appreciated the hotel’s design and the comfort of your room, but we are truly sorry that the bathroom issue affected your stay so significantly.
We fully understand how unpleasant and concerning it must have been to experience flooding and an interruption to the water supply during the night. The water was automatically shut off by the room’s safety system when excess water was detected, to prevent further damage. Nevertheless, regardless of the technical cause, this should not have occurred and we deeply regret that the situation was not resolved promptly, particularly at such a late hour.
Following your feedback, we reviewed the matter with our technical and operational teams and reinforced our room inspection procedures, with particular attention to bathroom fittings and drainage systems. Your comments are extremely valuable as we continue to fine-tune every detail of our newly opened hotel.
We sincerely hope you will give us another opportunity to welcome you to Mercure Oradea and provide you with the comfortable and seamless experience you should have received on this occasion.
Warm regards,
The Mercure Oradea Team
Customer review rating 5.0/5
Schmid E.
Couples
-
Confirmed reviews ALL
They were so nice. It was my birthday and they give us a free upgrade and also a fruit bowl as a gift. The hotel and the room look amazing its basically brand new. The staff is really nice and helpfull.
Dear Ms Schmid,
Thank you for such a wonderful review. Being described as the best hotel you have ever stayed in means a great deal to us. We are delighted that we could make your birthday celebration even more special with the complimentary upgrade and fruit bowl, and that you enjoyed the hotel, your room and the warm service provided by our team.
It was a pleasure to celebrate this special occasion with you, and we hope to welcome you back to our hotel for many more memorable stays.
Warm regards,
The Mercure Oradea Team
Web-users rating
Other web-users rate our hotel
11 reviews10/10Location
28 reviews9.3/10Room
35 reviews9.7/10Service
28 reviews10/10Vibe
15 reviews10/10Food
15 reviews9.5/10Comfort
12 reviews8.7/10Wellness Area
11 reviews9.3/10Cleanliness
5 reviews10/10Vibe
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Frequently asked questions
Mercure Oradea is located at Ceyrat 37, 410087 Oradea, Romania. The hotel is situated 3 km from the E60 highway exit, 4 km from the Gara De Vest Oradea railway station, and 5 km from the Oradea Helipad/aerodrome. You can reach us via a shuttle service, which is available for an additional charge.
Mercure Oradea offers a variety of accommodation options including:
Classic Room with King Bed featuring city views and some with balconies
Classic Twin Room with 2 Single Beds
Privilege double room with king bed with floor-to-ceiling windows
Junior Suite with king bed and sofa bed, ideal for families
Executive Suite with king bed and sofa bed, featuring a private terrace and jacuzzi
At Mercure Oradea, we provide a wide range of amenities to ensure a comfortable stay:
Free Wi-Fi and air conditioning
On-site car park and shuttle service for an additional fee
Buffet breakfast for an additional fee
Stratum Spa with indoor and outdoor heated pools, saunas, and fitness center
Rei Restaurant, Lobby Bar, and Cobalt Wine Bar
Meeting rooms and wedding venues
Wheelchair-accessible facilities and pets allowed for an additional charge
Mercure Oradea features Rei Restaurant, serving Mediterranean and local flavors, and the Lobby Bar, open daily from 9:00 AM to 10:00 PM. For evening drinks, the Cobalt Wine Bar is open from 5:00 PM to 2:00 AM. We offer a buffet breakfast starting at 6:30 AM on weekdays and 7:00 AM on weekends, along with room service and children's menus.
At Mercure Oradea, check-in is available from 02:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Mercure Oradea regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Mercure Oradea using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are allowed at Mercure Oradea for an additional charge.
Mercure Oradea features four meeting rooms with daylight, suitable for various events. The largest room has a surface of 141 m² and can accommodate a maximum capacity of 140 seats. High-speed Wi-Fi and catering services are also available to support your business needs.
Mercure Oradea hosts weddings and special events in venues crafted for joy, including elegant halls and an intimate cellar with a kids' play space. Our largest room offers a surface of 141 m² and can accommodate up to 140 seated guests or 90 for banquets. All spaces are equipped with high-tech audiovisual technology to ensure a memorable celebration.
Mercure Oradea is a wheelchair-accessible hotel featuring two rooms specifically designed for people with reduced mobility. Our facilities include an elevator to all floors and accessible services in the Rei Restaurant and Cobalt Wine Bar. We strive to provide a comfortable and inclusive environment for all our guests.
Yes, Mercure Oradea allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
Stratum Spa at Mercure Oradea is set on two levels and features an indoor heated pool, four whirlpools, eight saunas, and thermal facilities. Guests can enjoy wellness rituals, massage, recovery therapies, and a Turkish steambath for an additional charge. The spa also includes two steam saunas, two dry saunas, and two jacuzzis to ensure a complete relaxation experience.
Mercure Oradea offers four meeting rooms and high-speed Wi-Fi throughout the property to support your business needs. Each room is equipped with a desk, and our suites provide comfortable spaces to work. You can start your day with a buffet breakfast served from 6:30 AM on weekdays and 7:00 AM on weekends.
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