Mercure Debrecen 4 stars

Customer review rating (ALL Rating) 4.6/5 772 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Central Debrecen location

  • Restaurant and wine bar with outdoor seating

  • 5 flexible meeting rooms

  • Gym and finnish sauna

  • Secure parking

Our accommodation(s)

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Hotel location

Mercure Debrecen

Bajcsy Zsilinszky utca 11
4025 DEBRECEN
Hungary

GPS:47.52982863321913, 21.62249803921221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Who doesn't love wine? And who doesn't love food? Experience Mercure Debrecen's Winestone offerings, where we pair up the best dedicated Hungarian Winestone wines, and wines from around the world, with the best local cuisine to serve you a night to rememb

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  772 reviews

Great location and Lovely rooms

Customer review rating 5.0/5

Marie G. Friends - Confirmed reviews ALL

I really loved the location, being in the centre of the city. Our rooms were clean, comfortable and smelled great.

Dear Marie We very much appreciate your comments regarding your stay at the Mercure Debrecen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gábor

Great location

Customer review rating 5.0/5

Zsolti É. M. Couples - Confirmed reviews ALL

Polite receptionist who booked our stay with extremely good English, very good manners and always smiling.

Dear Zsolt, We very much appreciate your comments regarding your stay at the Mercure Debrecen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gábor

The Hotel is Well located.

Customer review rating 4.5/5

Chituru A. Families - Confirmed reviews ALL

Hospitality was great. All the staffs from the reception to the restaurant and cleaners were so friendly and always willing to assist with any information that will be useful during my stay. Breakfast was very good too.

Dear Chituru, We very much appreciate your comments regarding your stay at the Mercure Debrecen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gábor

Room cleanliness could be improved

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I spent several nights on several occasions in your hotel in Debrecen. Generally everything is fine except the cleanliness of the rooms, especially the bathroom. The bathroom in almost every occasion was not clean enough, it was cleaned only in the areas that are easy to see. As I am very sensitive on cleanliness I put a lot of value on a clean room, particularly the bathroom. Because of that I gave you the low score. Apart from that I really appreciate the quality of the breakfast, the helpful and nice personnel at the reception and restaurant, the welcome drink, etc. I hope my feedback helps to improve the quality of the cleanliness, because I will come very often in this year there and I do not want to change the hotel.

Dear Zsombor, Thank you for taking the time to tell us about your experience at the Mercure Debrecen. I am sorry that your experience did not meet your expectations regarding about our cleanliness please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Gábor

Big surprise...

Customer review rating 2.0/5

István K. Couples - Confirmed reviews ALL

the event organizer must have been very busy because he forgot to start the anthem at midnight on New Year's Eve.... he just started it late. Maybe the event organizer had not even heard the two-member band before. The pianist sang almost with his mouth closed, often the lyrics could not be understood. And the singer with the guitar often sang falsely. I expected better quality from such a reputable hotel.

Dear Istvan, Thank you for taking the time to tell us about your experience at the Mercure Debrecen. I'm so happy that you were happy with our hotel in every single department, however , I am sorry that your New Years Eve experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Gábor

Other web-users rate our hotel

  • 213 reviews 9.2/10 Location
  • 298 reviews 8/10 Room
  • 269 reviews 9/10 Service
  • 11 reviews 5.9/10 WiFi
  • 192 reviews 9.2/10 Breakfast
  • 183 reviews 9.9/10 Vibe
  • 153 reviews 8.7/10 Comfort
  • 139 reviews 7.1/10 Cleanliness

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