Mercure Debrecen 4 stars

Customer review rating (ALL Rating) 4.7/5 706 reviews

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Description

Hotel extras

  • Central Debrecen location

  • Restaurant and wine bar with outdoor seating

  • 5 flexible meeting rooms

  • Gym and finnish sauna

  • Secure parking

Our accommodation(s)

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Hotel location

Mercure Debrecen

Bajcsy Zsilinszky utca 11
4025 DEBRECEN
Hungary

GPS:47.52982863321913, 21.62249803921221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Who doesn't love wine? And who doesn't love food? Experience Mercure Debrecen's Winestone offerings, where we pair up the best dedicated Hungarian Winestone wines, and wines from around the world, with the best local cuisine to serve you a night to rememb

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  706 reviews

Customer review rating 4.0/5

Dipesh P. Friends - Confirmed reviews ALL

Comfortable room, staff friendly.

Dear P., We very much appreciate your comments regarding your stay at the Mercure Debrecen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gábor

Customer review rating 4.0/5

Ruud M. P. V. D. H. Business - Confirmed reviews ALL

Great stay, though fitness / sport facilities is really small and limited

Dear Ruud M. P. v. d. H., We very much appreciate your comments regarding your stay at the Mercure Debrecen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gábor

Customer review rating 4.0/5

Gyongyi K. P. Families - Confirmed reviews ALL

Based on experience with Mercure hotels so far, this was my worst experience. There was dust in the room. The ventilator in the bathroom is very noisy, I had the impression there is an airplane near me; it requires to be fixed/changed. At breakfast, I had to ask for the simple fried eggs as the tray was empty. After this the two persons started to check and bring out different meals where that was required. Staff insufficient. You cannot rely on one, two persons. It was almost like one person does all. The waiter or the responsible person was putting his hand inside the mugs when bringing those to the shelf. The door to the kitchen revealed unclean floors in the kitchen area below the cabinets. The floor in the breakfast area was not clean either. The tables were not very clean. The Rauch juice dispenser had some colored fluid. You cannot call that a juice. It was definitely not what it was supposed to be, it was very diluted. So, overall there is room for improvement and more staff is needed, not just 1-2 persons in the breakfast area.

Dear K., Thank you for taking the time to tell us about your experience at the Mercure Debrecen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gábor

Customer review rating 5.0/5

Barbara D. Friends - Confirmed reviews ALL

Extremely efficient staff with friendly attitude to all.

Dear Barbara, We very much appreciate your comments regarding your stay at the Mercure Debrecen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gábor

Customer review rating 4.5/5

Paul P. Business - Confirmed reviews ALL

Staff were very friendly, room was very good with double bed, sofa and table.

Dear Paul We very much appreciate your comments regarding your stay at the Mercure Debrecen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gábor

Other web-users rate our hotel

  • 168 reviews 9.4/10 Location
  • 245 reviews 7.6/10 Room
  • 214 reviews 8.4/10 Service
  • 6 reviews 2.6/10 WiFi
  • 170 reviews 9.4/10 Breakfast
  • 142 reviews 6/10 Cleanliness
  • 124 reviews 9.6/10 Vibe
  • 119 reviews 8.1/10 Comfort

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