Fairmont Windsor Park 5 stars

Customer review rating (ALL Rating) 4.6/5 2,210 reviews

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Description

Hotel extras

  • 8 restaurants and bars

  • Extensive spa facilities

  • Located on the edge of Windsor Great Park, under an hour from London

  • 15 elegant meeting and event spaces

  • Surrounded by 40 acres of green space

Our accommodation(s)

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Room 1

Hotel location

Fairmont Windsor Park

Bishopsgate Road
TW20 0YL WINDSOR
United Kingdom

GPS:51.435767, -0.590998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,210 reviews

Customer review rating 5.0/5

Richard P. Couples - Confirmed reviews ALL

Dear Richard P., Thank you for your delightful feedback. We are thrilled to hear that your experience met your expectations in terms of accommodation, ambiance, and facilities. Your kind words motivate our team to continue delivering top-notch service. Warm regards, Guest Relations Manager

Customer review rating 3.5/5

Shinji I. Families - Confirmed reviews ALL

Dear Mr. I., Thank you for taking the time to share your thoughts regarding your recent experience at Fairmont Windsor Park. I appreciate your positive remarks about our facilities and the commendation for our bell desk staff, who strive to provide friendly and helpful service. I am, however, truly sorry to learn of your disappointment with the service you received at the front desk during both check-in and check-out. It is our intention to ensure that every guest feels welcomed and valued, and it appears we fell short of that standard during your visit. Your feedback regarding the attentiveness of our staff and the handling of reservation changes is invaluable. We aim to foster an environment of genuine hospitality, and your experience highlights areas where we need to improve. I want to assure you that our team is trained to treat all guests with respect and courtesy, regardless of their background. The feelings you described are concerning, and I deeply regret that you perceived a lack of hospitality. Your insights will be shared with our front desk team to enhance our training and service delivery. Thank you again for your feedback. It is through comments like yours that we are able to continuously improve our service and ensure a more positive experience for all our guests in the future. We hope to have the opportunity to welcome you back and provide you with the exceptional experience that Fairmont Windsor Park is known for. Warm regards, Sreekumar Selvaraj HEAD OF GUEST RELATIONS

Customer review rating 4.0/5

Stephen H. Couples - Confirmed reviews ALL

Dear Stephen H., Thank you for your positive feedback regarding your recent stay at our resort. We are delighted to hear that you found our property beautiful and that you mostly enjoyed your time with us. Your satisfaction is important to us, and we hope to welcome you back soon. Warm regards, Guest Relations Manager

Customer review rating 2.0/5

Antonia O. Friends - Confirmed reviews ALL

Dear Antonia O., Thank you for taking the time to share your experience with us. I am pleased to hear that you enjoyed your spa break; however, I regret the inconvenience you faced during the checkout process. We strive to ensure that our billing is accurate and apologize for any confusion. Your feedback is invaluable, and I will relay it to the appropriate team to ensure a smoother experience for future guests. Warm regards, Sreekumar Selvaraj HEAD OF GUEST RELATIONS

Customer review rating 5.0/5

Laura S. Families - Confirmed reviews ALL

Dear Laura S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our breakfast, appreciated our service, and found our gym well-equipped. It is always our aim to provide a beautiful and relaxing atmosphere for our guests. Warm regards, Guest Relations Manager

Other web-users rate our hotel

  • 280 reviews 9/10 Location
  • 804 reviews 7.7/10 Room
  • 1,357 reviews 8.2/10 Service
  • 565 reviews 9.1/10 Amenities
  • 402 reviews 8.4/10 Wellness Area
  • 189 reviews 7/10 Breakfast
  • 178 reviews 5.5/10 Value
  • 173 reviews 7.3/10 Cleanliness

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