Fairmont Windsor Park 5 stars

Customer review rating (ALL Rating) 4.6/5 2,283 reviews

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Bishopsgate Road, TW20 0YL WINDSOR, United Kingdom

Description

Hotel extras

  • 8 restaurants and bars

  • Extensive spa facilities

  • Located on the edge of Windsor Great Park, under an hour from London

  • 15 elegant meeting and event spaces

  • Surrounded by 40 acres of green space

Our accommodation(s)

Hotel location

Fairmont Windsor Park

Bishopsgate Road
TW20 0YL WINDSOR
United Kingdom

GPS:51.435767, -0.590998

Telephone
Fax +44 1784 535555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,283 reviews

Customer review rating 5.0/5

Tigerlily J. Couples - Confirmed reviews ALL

From the moment we arrived, the team at Fairmont Windsor Park made us feel incredibly valued and cared for. Bilal was absolutely exceptional, so attentive, kind, and thoughtful throughout our stay. He even kindly upgraded our room and arranged a late checkout, which made everything feel even more special. Prior to our arrival, Joanna had also ensured that a bottle of bubbly and a heartfelt note to my partner were waiting in the room, as this stay was intended to be a surprise to show him just how much I appreciate everything he does for me every day. Unfortunately, shortly after we arrived, I had dropped an iron on my foot which meant I was unable to enjoy the spa facilities as planned. However, the compassion and care shown by the team during this situation was something I will never forget. The medic on site saw to me immediately and suspected that I had torn a tendon, which was later confirmed by the orthopaedic consultant at the hospital. I was so impressed and grateful for how quickly and professionally they responded, but above all, for the genuine kindness they showed me throughout. A special thank you also to Tyler, who has been nothing short of wonderful. He kindly accommodated the future use of the spa facilities once I have had my surgery and fully recovered, and he has continued to check in on how I’m doing since our stay. That level of care and attentiveness is incredibly rare and deeply appreciated. Every single member of the team made us feel seen, valued, and genuinely cared for. At Fairmont, you truly feel like the most important person in the world. No stone was left unturned, and the warmth, professionalism, and compassion shown to us exceeded every expectation. We have stayed before and each visit somehow becomes even more memorable than the last. Despite the unfortunate circumstances surrounding this stay, we are already looking forward to returning to celebrate our birthdays even if slightly delayed now! I would also like to express my sincere gratitude and appreciation to every single person who contributed to making our stay so special. I only wish I had noted down every individual’s name, because each person deserved recognition for the care and effort they showed us. Thank you all once again for your kindness, compassion, and exceptional hospitality. We cannot wait to see you again soon. Kindest regards, Tigerlily

Dear Tigerlily J., Thank you for your thoughtful and detailed review. We are delighted to hear that you felt valued and cared for during your stay at Fairmont Windsor Park. It is heartening to know that Bilal and Tyler made such a positive impact on your experience with their attentiveness and kindness. Our team strives to provide exceptional service, and your recognition of their efforts is truly appreciated. We are genuinely sorry to learn about your unfortunate incident with the iron and hope you are recovering well. The health and safety of our guests are of utmost importance, and we are relieved that our medic was able to assist you promptly. Your positive feedback regarding the compassionate care you received from our team during this time reassures us that we are fulfilling our commitment to exceptional hospitality. We look forward to welcoming you back to celebrate your birthdays and to provide you with another memorable experience. Warm regards, Guest Relations Manager

Customer review rating 5.0/5

Ruth N. Families - Confirmed reviews ALL

We were upgraded to a beautiful suite and our stay was wonderful

Dear Ruth N., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the suite upgrade and had a wonderful experience at Fairmont Windsor Park. It is our pleasure to provide exceptional service to our valued guests. Warm regards, Guest Relations Manager

Customer review rating 5.0/5

Ashton W. H. Couples - Confirmed reviews ALL

Everyone made our experience very special.

Dear Ashton W. H., Thank you for your positive feedback regarding the quality of service you received during your stay. We are delighted to hear that our team made your experience special, and we look forward to welcoming you back in the future. Warm regards, Guest Relations Manager

Customer review rating 3.5/5

Rachel C. Couples - Confirmed reviews ALL

Good location, great top notch gym and bar, comfortable room. All positive with the exception of the pool area. This looked very uncared for- ALL seating was covered in discarded towels. There were definitely more towel strewn seats than there were clients so clearly in need of pool staff to clear up. Broken submerged pool seating in the outdoor pool was a trip hazard - the front had fallen off and was laying on the pool floor.

Customer review rating 3.0/5

Colin P. Couples - Confirmed reviews ALL

Dirty balcony on room no cushions on seats birds mess on chairs… one of the restaurants closed and we were not informed… not value for money considering the price

Dear Mr. P., Thank you for sharing your feedback regarding your recent stay. I regret to learn that your experience did not meet your expectations, particularly concerning the cleanliness of your balcony and the lack of prior information about the restaurant closure. Furthermore, I am offering an upgrade worth an experience as a value addition on your next stay. You may reserve a Fairmont King Room and will upgrade your stay experience to the Fairmont One bedroom luxury Suite / Fairmont Double Double room with compliments from our end. I hope this serves as a gesture of our commitment in making amends with enhanced value and ensuring that your next visit is truly an exceptional one. Request to inform us when you plan your itinerary with us next time to make sure that we extend all the courtesies along with upgrade and process the booking accordingly. Restricted blackout dates [Royal Ascot, Christmas holidays] and Exclusive use [ when there is a buyout by an individual guest / a corporate] and this gesture of goodwill is valid for next 12 months. It would be my honour to personally ensure you have the flawless, tranquil experience you deserved. Please be assured that we take such matters seriously as we strive to provide our guests with a memorable experience. Your comments will be reviewed with our team to enhance our services. Warm regards, Sreekumar Selvaraj HEAD OF GUEST RELATIONS

Other web-users rate our hotel

  • 288 reviews 9.1/10 Location
  • 800 reviews 7.9/10 Room
  • 1,400 reviews 8.5/10 Service
  • 573 reviews 9.1/10 Amenities
  • 396 reviews 8.5/10 Wellness Area
  • 185 reviews 7.9/10 Breakfast
  • 175 reviews 7.3/10 Cleanliness

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