Mövenpick Hotel Melbourne On Spencer 4.5 stars

Customer review rating (ALL Rating) 4.6/5 4,651 reviews

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Mövenpick Hotel Melbourne On Spencer - Image 1
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160 Spencer, Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Outdoor heated swimming pool, with hot tub & sauna open till 10pm

  • Miss Mi Asian restaurant. Winner of Good Food Chef's Hat award. Open for Lunch and Dinner

  • FREE daily Chocolate Hour from 2 pm to 3 pm and FREE ice cream for kids 12 years & under.

  • An easy stroll to Marvel Stadium, outlet shopping centres and the Southbank promenade

  • Located in the free tram zone & close to Southern Cross Station & Sky Bus terminal

Our accommodation(s)

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Hotel location

Mövenpick Hotel Melbourne On Spencer

160 Spencer, Street
3000 MELBOURNE
Australia

GPS:-37.817, 144.953

Telephone
Fax +61 3 9600 5499

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,651 reviews

TripAdvisor Rating  4.3/5  156 reviews

Certificate of excellence 2025

I’d almost give this hotel 5 stars … almost!

TripAdvisor rating 4.0/5

ModernWanderers TripAdvisor review

You definitely can’t beat the location of this hotel! Lovely warm welcome … free chocolate hour, free water bottle refilling station. Our room was large, bright, had excellent lighting and everything we needed. We were on the 4th floor overlooking the station and I was worried about street noise … but we couldn’t hear a thing! Super comfy bed and pillows — I slept like a baby :) Security seems good — you need to use your room key to get up the elevators. The only negatives? We were shocked at the quality of the bathroom towels — super thin, some with holes, stains on others. Oh, and our bathroom fan wasn’t working — we notified reception on the third day of our week-long stay, and maintenance looked at it, but they said “that’s just how it is” (very weak and doesn’t really help vent the bathroom).

Customer review rating 5.0/5

Lauren P. Families - Confirmed reviews ALL

Me and my daughter spent a night, staff were very friendly. The room was perfect with a good sized bathroom and comfortable beds. Pool was clean and a nice space to swim. We enjoyed chocolate hour and the comfortable chairs in the foyer.

Dear Lauren, Thank you for your perfect 10/10 review and for sharing such wonderful feedback about your recent stay at Mövenpick Hotel Melbourne On Spencer with your daughter! We are absolutely thrilled to hear that you found your stay very comfortable, our location great, and our staff very friendly. It's fantastic to know that your room was perfect with a good-sized bathroom and comfortable beds, and that you enjoyed our clean pool, Chocolate Hour, and the comfortable chairs in our foyer. As a valued ALL Accor Classic member, we truly appreciate your loyalty and are delighted that you had such an easy booking experience through the Accor App. We look forward to welcoming you and your daughter back to Mövenpick Hotel Melbourne On Spencer on your next visit to Melbourne! Warm regards, Tim Bramer Front Office Manager Mövenpick Hotel Melbourne On Spencer

Customer review rating 4.5/5

Brian J. Business - Confirmed reviews ALL

Rooms were very clean and modern and the customer service was great

Dear Brian, Thank you for your fantastic review and for sharing your experience following your recent business trip to Mövenpick Hotel Melbourne On Spencer. We are absolutely delighted to hear that you had such a positive stay, noting our well-located position with easy access to transportation, along with very clean and modern rooms. It's especially rewarding to hear that our customer service was great and that our team provided you with excellent service. As a valued ALL Accor Platinum member, we sincerely appreciate your loyalty and are thrilled that you had an easy and stress-free booking experience through the Accor ALL App. We've noted your feedback regarding breakfast, and we will certainly share this with our culinary team for their continuous improvement. We are thrilled that you will stay with us again and look forward to welcoming you back to Mövenpick Hotel Melbourne On Spencer on your next visit to Melbourne. Warm regards, Tim Bramer Front Office Manager Mövenpick Hotel Melbourne On Spencer

Customer review rating 4.0/5

Sandra W. Couples - Confirmed reviews ALL

The explanation of how to operate the “key card” to us oldies was lacking. Then the room was dark and couldn’t find the holder so had to phone for instructions..Younger ones are more familiar and after 11hours on a train I was pretty stressed let me tell you..

Dear Sandra, Thank you very much for sharing such detailed feedback about your recent stay and for being a Classic member of the ALL – Accor Live Limitless programme. We truly appreciate your loyalty. I am glad to hear that our team made a positive impression and were exceptionally helpful, particularly in assisting your husband with the coffee machine and ensuring your stay was comfortable. I will personally pass on your thanks to all the staff members involved—they will be delighted to know their efforts were appreciated. I also appreciate your constructive feedback regarding the key card instructions, room lighting, and breakfast setup. We will review these points to make the experience smoother for all guests, including those less familiar with technology or specific hotel systems. Your suggestions about using bowls for porridge are particularly helpful, and we will take them into consideration. Sandra, we are pleased that overall you enjoyed your stay and hope to have the pleasure of welcoming you and your husband back to Mövenpick Melbourne on Spencer in the near future for an even more seamless experience. Warm regards, Tim Bramer Front Office Manager Mövenpick Hotel Melbourne

Customer review rating 4.5/5

Kathryn B. Couples - Confirmed reviews ALL

Pleasantly surprised by the Movenpick Hotel. We were accommodated with a room away from lifts and in a quiet area of the hotel - and it was perfect! Comfortable bed, clean, bathroom was spotless. The only thing I would note is that whenever doors are shut nearby, the room door would also rattle as if it was being opened by someone - probably an air pressure thing? The complementary Chocolate hour was a bit disappointing though. We turned up a little later than 2pm, approximately 2.20pm, and it was evident that some guests had already cleared one of the plates (we have no idea what it was, as there was no replacement offered). We gathered a couple of small cakes/slices and enjoyed those - thank you - but it wasn't really a 'chocolate hour" unless you liked chocolate covered nuts. We decided to go shopping and one of us had to quickly come back to the room before 3pm (probably about 2.40pm) and couldn't help but notice that items weren't restocked so if you weren't able to turn up until after 2.30pm, there was even less on offer. It's a lovely idea but we felt it didn't live up to our expectations. Other than that - staff were friendly, and helpful, Breakfast was lovely. We enjoyed a comfortable stay at the Movenpick and would choose to stay there again.

Thank you very much for taking the time to share such detailed feedback and for being a Silver member of the ALL – Accor Live Limitless programme. We are delighted to hear that you enjoyed your stay and appreciated being accommodated in a quiet room, as well as finding your room comfortable, clean, and well-presented. I also appreciate your constructive comments regarding the Chocolate Hour and the door rattling. Your feedback about timing and replenishment of items during Chocolate Hour is very helpful, and we will review how we can improve this experience for guests arriving later in the service. Regarding the door, you are correct that it is likely related to air pressure, and we will continue to monitor this. It is wonderful to know that you found our staff friendly and helpful, and that breakfast and other aspects of your stay met your expectations. Your kind comments will be shared with the team—they will be delighted to hear that their efforts contributed to a comfortable stay. We look forward to welcoming you back to Mövenpick Melbourne on Spencer and providing another enjoyable experience on your next visit. Warm regards, Tim Bramer Front Office Manager Mövenpick Hotel Melbourne

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Other web-users rate our hotel

  • 2,020 reviews 9.6/10 Location
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  • 588 reviews 9.4/10 Pool
  • 576 reviews 9.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.