Mövenpick Hotel Melbourne On Spencer 4.5 stars

Customer review rating (ALL Rating) 4.6/5 4,577 reviews

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Mövenpick Hotel Melbourne On Spencer - Image 1
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160 Spencer, Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Outdoor heated swimming pool, with hot tub & sauna open till 10pm

  • Miss Mi Asian restaurant. Winner of Good Food Chef's Hat award. Open for Lunch and Dinner

  • FREE daily Chocolate Hour from 2 pm to 3 pm and FREE ice cream for kids 12 years & under.

  • An easy stroll to Marvel Stadium, outlet shopping centres and the Southbank promenade

  • Located in the free tram zone & close to Southern Cross Station & Sky Bus terminal

Our accommodation(s)

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Hotel location

Mövenpick Hotel Melbourne On Spencer

160 Spencer, Street
3000 MELBOURNE
Australia

GPS:-37.817, 144.953

Telephone
Fax +61 3 9600 5499

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,577 reviews

Customer review rating 5.0/5

Terry N. Solo - Confirmed reviews ALL

Always great rooms and great service

Dear Terry, Thank you for taking the time to share such wonderful feedback regarding your recent stay at the Mövenpick Hotel Melbourne On Spencer. As a valued ALL Accor loyalty programme member with Gold status, your perfect 100/100 rating and consistent satisfaction mean the world to us. We are absolutely thrilled to hear that it is "Always a pleasure to be welcomed back" and that you consistently experience "great rooms and great service." Your comments that the hotel is "always very well presented" and your special mention of "All the crew in Reception" for their contribution to your satisfaction are incredibly rewarding for our entire team. It is guests like you who make our work so fulfilling, and we are so pleased that we consistently meet and exceed your expectations. Thank you once again for your loyalty and your fantastic review. We eagerly look forward to welcoming you back to the Mövenpick Hotel Melbourne On Spencer for another perfect stay. Warm regards, Tim Bramer Front Office Manager Mövenpick Hotel Melbourne On Spencer

Customer review rating 4.5/5

Paul L. M. Business - Confirmed reviews ALL

This property has the small/personal feel vibe, with all the essentials done well and an excellent pool and spa area overlooking Spencer Street. Rooms are comfortable and well appointed as well as quiet at night. The location is so good - very shop and service close by and near the Skybus terminal. The free tram zone means you can get around effortlessly. Staff were friendly and really helpful. Highly recommended.

Dear Paul, Thank you for taking the time to share such detailed and positive feedback regarding your recent business trip stay at the Mövenpick Hotel Melbourne On Spencer. As a valued ALL Accor loyalty programme member with Gold status, your insights are greatly appreciated. We are thrilled to hear that you rated your overall experience highly and particularly enjoyed our "Excellent location, comfortable amenities and an awesome pool and spa." It is wonderful to know that you appreciated the small/personal feel vibe, with all essentials done well, and found our pool and spa area overlooking Spencer Street to be awesome. We are also pleased that your room was comfortable, well-appointed, quiet, and that you found our location very convenient for shops, services, Skybus, and the free tram zone. Your praise for our friendly and helpful staff is incredibly rewarding for our team. We also appreciate your constructive feedback regarding cleanliness, specifically mentioning some coffee mug stains on the table. Please accept our apologies for this oversight. We strive for impeccable cleanliness in all areas, and your comment has been shared with our housekeeping team to reinforce our attention to detail. Thank you once again for your comprehensive review and for highly recommending our hotel. We look forward to welcoming you back to the Mövenpick Hotel Melbourne On Spencer for another excellent stay. Warm regards, Tim Bramer Front Office Manager Mövenpick Hotel Melbourne On Spencer

Customer review rating 5.0/5

Chin Y. W. Friends - Confirmed reviews ALL

Friendly front desk staff with good service, great location of the hotel in close proximity to the CBD attractions and ease of commute to the airport, comfortable and clean rooms with nice beds and pillows.

Dear Chin, Thank you for taking the time to share your wonderful feedback regarding your recent stay at the Mövenpick Hotel Melbourne On Spencer. As a valued ALL Accor loyalty programme member, your perfect 100/100 rating is greatly appreciated. We are absolutely thrilled to hear that you had an outstanding overall experience and found it to be a "Well located, comfortable stay." It brings us immense joy to know that you appreciated our friendly front desk staff and their good service, the great location in close proximity to CBD attractions and ease of commute to the airport, and our comfortable and clean rooms with nice beds and pillows. Your perfect scores across booking, accommodation, cleanliness, our team, check-out, WiFi, and commitment to sustainability are incredibly rewarding for our entire team. We are also pleased you noticed our reminders to reduce single-use plastic waste. Thank you once again for your fantastic review and for recommending us so highly. We eagerly look forward to welcoming you back to the Mövenpick Hotel Melbourne On Spencer for another excellent visit. Warm regards, Tim Bramer Front Office Manager Mövenpick Hotel Melbourne On Spencer

Customer review rating 4.0/5

Sanjini L. Solo - Confirmed reviews ALL

It was a very good stay, close to all major hubs such trains, trams, bus, shopping, food areas and attractions within walking distance.

Dear Sanjini, Thank you for taking the time to share your feedback regarding your recent stay at the Mövenpick Hotel Melbourne On Spencer. As a valued ALL Accor loyalty programme member, we truly appreciate your detailed review. We are delighted to hear that you had a very good stay and found our hotel "Very well located and comfortable." It's wonderful to know that you appreciated our proximity to major hubs like trains, trams, buses, shopping, food areas, and attractions, all within walking distance. We are also pleased that your booking experience was smooth, highlighting our good customer service. Your high ratings for accommodation, cleanliness, WiFi, and the level of recognition received as an ALL member are greatly appreciated. We note your ratings for arrival/check-in, our team, check-out/departure, and commitment to sustainability. We continuously strive to provide an excellent experience for all our guests, and your feedback is valuable as we review and improve our services. Thank you once again for your review and for highly recommending our hotel. We look forward to welcoming you back to the Mövenpick Hotel Melbourne On Spencer in the future. Warm regards, Tim Bramer Front Office Manager Mövenpick Hotel Melbourne On Spencer

Customer review rating 5.0/5

Felicity M. Business - Confirmed reviews ALL

One of my favourite hotels for service, vibe and location. Perfect location for business or fun and close to skybus to/from airport as well as trains and trams to go anywhere. Rooms are lovely and food offerings delicious, but it's always the service that is the best. So welcoming. Love it here!!

Dear Felicity, Thank you for taking the time to share such a truly exceptional and glowing review of your recent stay at the Mövenpick Hotel Melbourne On Spencer. As a valued ALL Accor loyalty programme member with Diamond status, your feedback is incredibly important and appreciated. We are absolutely thrilled to hear that you rated your overall experience a perfect 100/100 and consider us "one of your favourite hotels for service, vibe and location." Your praise for our fabulous service and wonderful space is immensely rewarding for our entire team. We are delighted that you find our location perfect for both business and leisure, with excellent connectivity to transport, and that you consistently enjoy our lovely rooms and delicious food offerings. It is particularly gratifying to read that "it's always the service that is the best" and that you find it "so welcoming." Your words truly motivate us to continue delivering outstanding hospitality. We note your feedback regarding the ease of access for WiFi. We are continuously working to enhance our guest experience in all areas, and your comment has been passed to our technical team for review. Thank you once again for your enthusiastic praise and for sharing how much you "Love it here!!" We eagerly look forward to welcoming you back to the Mövenpick Hotel Melbourne On Spencer for many more impeccable stays. Warm regards, Tim Bramer Front Office Manager Mövenpick Hotel Melbourne On Spencer

Other web-users rate our hotel

  • 1,986 reviews 9.6/10 Location
  • 2,191 reviews 8.4/10 Room
  • 2,303 reviews 9.1/10 Service
  • 24 reviews 8.3/10 WiFi
  • 826 reviews 9/10 Cleanliness
  • 748 reviews 7.7/10 Food
  • 584 reviews 9.4/10 Pool
  • 557 reviews 8.2/10 Amenities

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