Hotel Mercure Paris Bastille Saint Antoine 4 stars

Customer review rating (ALL Rating) 4.3/5 674 reviews

Hotel extras

Did you know that only a handful of hotels offer rooms with terraces in Paris?Book your room with adjacent terrace complete with outside furniture, greenery and lighting now. Winter rug or cooling spray included depending on the season.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Welcome to our Classic rooms, featuring exclusive Mercure upscale bedding with mattress pads and memory foam pillows. Choose our "Privilege" rooms for even more comfort equipped with bathrobes & slippers, Nespresso machine, free WIFI and minibar, or try our Privilege rooms with private terrace for a peaceful breakfast. Enjoy a moment of relaxation at our rooftop bar.

Hotel location

Hotel Mercure Paris Bastille Saint Antoine

64 Rue Crozatier
75012 PARIS
France

GPS:48.849686, 2.379615

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Non contractual photo

Our bar is a peaceful and friendly space - the ideal place for business meetings or relaxing with friends or family. In summer, enjoy the sunshine on our rooftop on the 5th floor.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  674 reviews

TripAdvisor Rating  4.0/5  607 reviews

Another good standard Mercure experience in Paris

TripAdvisor rating 4.0/5

aber_james TripAdvisor review

I had a short one night stay at Mercure Paris Bastille Saint Antoine. The property lived up to my expectations of the brand, with a clean and comfortable room. Good overhead shower, and reliable wifi. I took breakfast, which was reasonable value for the location with a good range and decent quality.

An enjoyable stay with kind and helpful staff.

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

I was glad I stayed in a larger room with the benefit of outside space. I was able to entertain and did not suffer claustrophobia.

Near Gare de Lyon quiet

Customer review rating 4.0/5

Stn Couples - Confirmed reviews ALL

Pleasant staff, air conditioning inadequate and bedside light not working but clean and decent restaurants nearby.

Well located however hotel did not meet expectations having stayed at other Mercures

Customer review rating 1.5/5

Tim R. Couples - Confirmed reviews ALL

The staff were very friendly and helpful however 1) The decor of the hotel was tired, drab and dark 2) the rooms were badly laid out including a toilet you couldn't sit on until you had shut the door! 3) There were no handrails for the bath/shower 4) The storage space had no interior light that we could see so we had use a torch to check our belongings 5) the quality of the breakfast was extremely poor with under cooked/cold products 6) the overall decor and presentation was dated, dark with damaged doors and stained carpets- the roof terrace had damaged decking and was used to store a catering sink and an old fridge with no comfortable seating and bore no relation to the advertised pictures

Dear valued guest, Thank you for sharing your feedback about your recent stay with us. We are sorry to hear that our hotel did not meet your expectations, especially since you have previously stayed at other Mercure hotels. We appreciate your kind words about our friendly and helpful staff. We have taken note of your comments regarding the decor of the hotel, room layout, lack of handrails, storage space lighting, and breakfast quality. We apologize for any inconvenience caused by these issues and assure you that we will work to improve them. Regarding the roof terrace, we apologize for the inconvenience caused by the damaged decking and the presence of the catering sink and old fridge. We are currently taking steps to remove these items and to provide comfortable seating to make the terrace a more enjoyable space for our guests. We value your feedback and hope that you will give us another chance to exceed your expectations on your next visit to Paris. Best regards, The reception team at Mercure Paris Bastille Saint Antoine.

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The hotel is in an interesting area with a great food market, and some nice restuarants, near by, and not far from Bastille which has plenty of night life. Hotel is modern and pleasant. There are some very nice and helpful staff.

Thank you for choosing Mercure Paris Bastille Saint Antoine for your recent stay and for taking the time to share your experience with us. We are thrilled to hear that you had a good stay with us and that you enjoyed the hotel's modern and pleasant atmosphere. We are glad that you found our location convenient, with the nearby food market and nice restaurants, as well as the vibrant night life in Bastille. We are especially pleased to hear that you found our staff very nice and helpful. Our team works hard to provide excellent service and ensure that our guests have a comfortable and enjoyable stay, so it is great to receive such positive feedback. We hope to have the pleasure of welcoming you back to our hotel in the future. Thank you again for choosing Mercure Paris Bastille Saint Antoine!

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Other web-users rate our hotel

  • 197 reviews 9.5/10 Location
  • 296 reviews 5.8/10 Room
  • 403 reviews 9.2/10 Service
  • 134 reviews 7.1/10 Breakfast
  • 106 reviews 5.5/10 Cleanliness
  • 91 reviews 3.8/10 Amenities
  • 80 reviews 4.3/10 Vibe
  • 21 reviews 5.2/10 Food

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