Hotel Mercure Paris Bastille Saint Antoine 4 stars

Customer review rating (ALL Rating) 4.3/5 657 reviews

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Hotel Mercure Paris Bastille Saint Antoine - Image 1
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Hotel Mercure Paris Bastille Saint Antoine - Image 4
64 Rue Crozatier, 75012 PARIS, France

Description

Hotel extras

  • In the heart of Paris: Gare de Lyon, Accor Arena, Bastille, Marais.

  • Metro Lines 1 and 8 are nearby as well as many bus lines

  • Comfortable Privilege Rooms with private terraces

  • Bar and Rooftop

  • Warm welcome at all hours by a dedicated team

Our accommodation(s)

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Hotel location

Hotel Mercure Paris Bastille Saint Antoine

64 Rue Crozatier
75012 PARIS
France

GPS:48.849686, 2.379615

Telephone
Fax +33 1 43 41 55 12

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

Our bar is a peaceful and friendly space - the ideal place for business meetings or relaxing with friends or family. In summer, enjoy the sunshine on our rooftop on the 5th floor.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  657 reviews

TripAdvisor Rating  3.9/5  619 reviews

I had an excellent stay

Customer review rating 4.5/5

Nele Solo - Confirmed reviews ALL

Dear Guest, Thank you so much for your kind words! We are delighted to hear that you enjoyed our team\'s dedication and that our breakfast provided the energy you needed before the half marathon. We truly appreciate your kind remarks and are glad that you felt well taken care of with the water and fruits provided after your run. It was a pleasure having you with us, and we hope to welcome you back to Mercure Paris Bastille Saint Antoine for more great experiences, whether you\'re here for another race or simply to enjoy Paris. Warm regards, The Mercure Paris Bastille Saint Antoine Team

Very expensive for the quality of the hotel

Customer review rating 2.0/5

Etienne Solo - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at Mercure Paris Bastille Saint Antoine. We regret to hear that your experience did not meet your expectations, particularly regarding the condition of the hotel and the value for money. Your comments about the age of the rooms and facilities, as well as the absence of complementary water, are duly noted. We understand how important these aspects are to ensure a pleasant and comfortable stay, and we apologize for falling short in these areas. We strive to provide an experience that aligns with the standards of the Mercure brand, and your feedback is invaluable in helping us identify areas for improvement. Rest assured, we will review your concerns with our team to work on enhancing the overall guest experience. Despite the issues, we’re glad you had no trouble booking via our app and appreciated the quality of the WiFi and the efficiency of your check-out process. However, we will also address your concerns regarding the recognition of your ALL membership status and the welcome drink. Thank you for your honest feedback, and we hope to have the opportunity to welcome you back in the future, with an improved experience that meets your expectations. Best regards, The Management Team Mercure Paris Bastille Saint Antoine

OK stay, some small improvements would make a difference

Customer review rating 3.5/5

Mark Business - Confirmed reviews ALL

Overall the hotel was clean, the staff were very welcoming and helpful, the breakfast was fresh and plentiful. Some small areas for improvement: Took a while to balance the temperature it was quite warm The bed was quite hard The towels were too small The coffee in the restaurant was awful I would return

Run down, loud.

Customer review rating 0.5/5

Never A. Friends - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay. We regret that the heating in your room was not resolved despite your complaints and that the noise and cleanliness did not meet your expectations. Your comments regarding the carpets and noise disturbance have been noted, and we will address these concerns with our team to ensure improvements are made. We truly value your input and hope to have the opportunity to provide you with a much better experience in the future. Best regards, Mercure Paris Bastille Saint Antoine

Good location

Customer review rating 5.0/5

Steve M. Friends - Confirmed reviews ALL

Dear Guest, Thank you for sharing your experience! We're delighted to hear that our hotel suited your needs during your trip to Paris. It's great to know that you found the rooms clean and comfortable, and that our team was helpful and friendly. We're also pleased you enjoyed the nearby cafes and restaurants, as well as the convenience of our location close to Place de la Bastille and transport links. We would be thrilled to welcome you and your friends back for another stay in the future! Best regards, Mercure Paris Bastille Saint Antoine

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Other web-users rate our hotel

  • 215 reviews 9.5/10 Location
  • 318 reviews 6/10 Room
  • 383 reviews 9.6/10 Service
  • 5 reviews 10/10 WiFi
  • 123 reviews 7.8/10 Breakfast
  • 117 reviews 6.3/10 Cleanliness
  • 75 reviews 4.3/10 Vibe
  • 66 reviews 4.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.