Hotel Mercure Paris Bastille Saint Antoine 4 stars

Customer review rating (ALL Rating) 4.3/5 694 reviews

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Hotel Mercure Paris Bastille Saint Antoine - Image 1
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Hotel Mercure Paris Bastille Saint Antoine - Image 4
64 Rue Crozatier, 75012 PARIS, France

Description

Hotel extras

Did you know that only a handful of hotels offer rooms with terraces in Paris?Book your room with adjacent terrace complete with outside furniture, greenery and lighting now. Winter rug or cooling spray included depending on the season.

Our accommodation(s)

Hotel location

Hotel Mercure Paris Bastille Saint Antoine

64 Rue Crozatier
75012 PARIS
France

GPS:48.849686, 2.379615

Telephone
Fax +33 1 43 41 55 12

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

Our bar is a peaceful and friendly space - the ideal place for business meetings or relaxing with friends or family. In summer, enjoy the sunshine on our rooftop on the 5th floor.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  694 reviews

TripAdvisor Rating  4.0/5  618 reviews

OK stay, some small improvements would make a difference

Customer review rating 3.5/5

Mark Business - Confirmed reviews ALL

Overall the hotel was clean, the staff were very welcoming and helpful, the breakfast was fresh and plentiful. Some small areas for improvement: Took a while to balance the temperature it was quite warm The bed was quite hard The towels were too small The coffee in the restaurant was awful I would return

Overall the hotel was clean, the staff were very welcoming and helpful, the breakfast was fresh and plentiful. Some small areas for improvement: Took a while to balance the temperature it was quite warm The bed was quite hard The towels were too small The coffee in the restaurant was awful I would return

Run down, loud.

Customer review rating 0.5/5

Never A. Friends - Confirmed reviews ALL

Requires renovation, heating could not be turned down in bedroom (not fixed even after two complaint)s, far too loud, as there is a storage facility right under the window, where lorries came at night. Unhygienic and dirty carpets.

Dear Guest, Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay. We regret that the heating in your room was not resolved despite your complaints and that the noise and cleanliness did not meet your expectations. Your comments regarding the carpets and noise disturbance have been noted, and we will address these concerns with our team to ensure improvements are made. We truly value your input and hope to have the opportunity to provide you with a much better experience in the future. Best regards, Mercure Paris Bastille Saint Antoine

Good location

Customer review rating 5.0/5

Steve M. Friends - Confirmed reviews ALL

We booked 5 rooms for 5 friends doing a trip to museums and other sites in Paris. This Hotel Mercure suited our needs exactly and was reasonably priced for the city. Easily reached by RER and metro from CDG airport. Rooms were small, but clean and comfortable. Staff were very helpful and friendly. We would go back. 10-minute walk from Place de la Bastille. Our choice was to go to local cafes for breakfast, of which there was a good choice. Similarly, lots of nice restaurants nearby.

Dear Guest, Thank you for sharing your experience! We're delighted to hear that our hotel suited your needs during your trip to Paris. It's great to know that you found the rooms clean and comfortable, and that our team was helpful and friendly. We're also pleased you enjoyed the nearby cafes and restaurants, as well as the convenience of our location close to Place de la Bastille and transport links. We would be thrilled to welcome you and your friends back for another stay in the future! Best regards, Mercure Paris Bastille Saint Antoine

Well located and equipped

Customer review rating 4.5/5

Ch.r Business - Confirmed reviews ALL

Kind staff, rooms are fine and breakfast too.

Dear Guest, Thank you for your feedback! We're delighted to hear that you found our staff kind and appreciated both our rooms and breakfast. We hope to have the pleasure of welcoming you back for another pleasant stay. Best regards, Mercure Paris Bastille Saint Antoine

Good location friendly staff

Customer review rating 4.0/5

Samy H. Couples - Confirmed reviews ALL

Très gentille personelle

Dear Sir/Madam, We thank you for choosing our establishment for your stay and are delighted that you enjoyed it. Your satisfaction with our team is greatly appreciated; we always strive to provide quality service. We hope to have the pleasure of welcoming you again on your next visit to Paris! Sincerely, Mercure Paris Bastille Saint Antoine

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Other web-users rate our hotel

  • 223 reviews 9.4/10 Location
  • 323 reviews 6/10 Room
  • 390 reviews 9.5/10 Service
  • 5 reviews 10/10 WiFi
  • 121 reviews 7.3/10 Breakfast
  • 121 reviews 6.7/10 Cleanliness
  • 85 reviews 4.7/10 Vibe
  • 67 reviews 4.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.