Mercure Ambassador Seoul Hongdae 4 stars

Customer review rating (ALL Rating) 4.7/5 2,919 reviews

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Mercure Ambassador Seoul Hongdae - Image 1
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144 Yanghwa Ro, Mapo Gu, 04050 SEOUL, South Korea

Description

Hotel extras

  • The perfect location for exploring Hongdae and shopping and entertainment areas in Seoul.

  • 2-minute walk from Hongik University subway station.

  • Our in-room entertainment options include IoT room control, Chromecast and Bluetooth speaker.

  • The Superior Deluxe room and above features premium Egyptian cotton bedding and free minibar.

  • The hotel features a convenient automated check-in and checkout self-service kiosk.

Our accommodation(s)

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Hotel location

Mercure Ambassador Seoul Hongdae

144 Yanghwa Ro, Mapo Gu
04050 SEOUL
South Korea

GPS:37.555135, 126.922511

Telephone
Fax +82 2-3774-1114

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Tian mimi

<Sweet Dream & Happy Magic space> Cooking with the best recipe, Tian mimi present happy and sweet, unforgettable time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,919 reviews

TripAdvisor Rating  4.9/5  616 reviews

Certificate of excellence 2025

Helpful recommendation by Day Kim

TripAdvisor rating 5.0/5

Sunanda N TripAdvisor review

Absolutely amazing stay at the hotel and I would like to thank Day Kim who gave me amazing recommendations on where to eat & shop for cosmetics, even though she was busy she took time off to help me with how to travel in subway in Seoul which was very helpful and made my last day in Seoul very good! Special thanks to her -Sujeet Nagmote (Stayed 3-4th December)

Dear Sunanda N, Thank you very much for sharing such a heartfelt and positive review of your stay with us. We are truly delighted to know that you had an absolutely amazing experience at our hotel and that Day Kim was able to make your stay even more memorable. It is wonderful to hear that her recommendations for dining and cosmetic shopping were helpful, and that she took the time—despite being busy—to assist you with navigating the Seoul subway system. Knowing that her support contributed to making your last day in Seoul especially enjoyable means a great deal to us. Your special mention and sincere appreciation of Day Kim’s dedication and attentiveness will certainly be shared with her and the entire team. Feedback like yours is a tremendous source of motivation and reinforces our commitment to providing warm, thoughtful, and personalized service to every guest. Thank you once again for your kind words and for choosing to stay with us. We truly hope to have the pleasure of welcoming you back in the future and providing you with another exceptional and memorable stay. Warm regards, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Customer review rating 5.0/5

Kisu K. Business - Confirmed reviews ALL

Clean and nice location

Dear Kisu K., Thank you very much for choosing Mercure Ambassador Seoul Hongdae and for taking the time to share your feedback. We are delighted to hear that you enjoyed our clean rooms and convenient location. Your kind words mean a great deal to our team. We look forward to welcoming you back to Mercure Ambassador Seoul Hongdae for another pleasant and comfortable stay on your next visit to Seoul. Best Regards, Jay Seong General Manager Mercure Ambassador Seoul Hongdae.

Customer review rating 3.5/5

Wing K. L. Couples - Confirmed reviews ALL

Shower not so good, shower’s water volume and temperature can be much better. Cleaning lady flow away my wife contact lenses’ cleaning solution as trash. Need to buy a new one😔.

Dear Wing K. L., Thank you very much for choosing Mercure Ambassador Seoul Hongdae and for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the shower water pressure and temperature. A comfortable shower is essential for a pleasant stay, and we regret that we did not meet your expectations in this regard. We have shared your comments with our engineering team to inspect the system and ensure improvements are made. We are also truly sorry to hear about the misunderstanding involving your wife’s contact lens cleaning solution. Our housekeeping team follows strict guidelines, yet it is clear that we caused you unnecessary inconvenience. We will reinforce training to prevent similar situations in the future and ensure greater care when handling guests’ personal items. Your feedback is extremely valuable to us, and we appreciate you bringing these issues to our attention. We hope to have the opportunity to welcome you back and provide a much more comfortable and satisfying stay on your next visit. Best Regards, Jay Seong General Manager Mercure Ambassador Seoul Hongdae.

Great stay at Mercure Hongdae

TripAdvisor rating 5.0/5

Vinnie L TripAdvisor review

Enjoyed my stay at Mercure Hongdae. Received excellent customer service from Lynn Yeo from the day we checked in and getting her assistance to enquire the return policy with a retail store. Very pleasant lady who went out of the way to help me. Thank you!

Dear Vinnie L Thank you very much for taking the time to share such a wonderful review of your stay at Mercure Ambassador Seoul Hongdae. We are truly delighted to hear that you enjoyed your stay with us and that you received exceptional service from Lynn Yeo from the moment of check-in. It is especially rewarding to know that her proactive assistance in enquiring about the retail store’s return policy and her genuine willingness to go above and beyond made a meaningful difference to your experience. Your kind words describing Lynn as a very pleasant individual who went out of her way to help are sincerely appreciated. We will be sure to share your heartfelt compliments with her and the entire team, as feedback like yours serves as a great source of pride and motivation for all of us. Thank you once again for your generous comments and for choosing to stay with us. We truly hope to have the pleasure of welcoming you back in the near future and providing you with another memorable and comfortable stay. Warm regards, Jay Seong General Manager

Customer review rating 4.5/5

Yanti A. Families - Confirmed reviews ALL

Superb service from check-in to check out.

Dear Yanti A., Thank you very much for choosing Mercure Ambassador Seoul Hongdae and for sharing your kind words with us. We are truly delighted to hear that you experienced superb service from check-in to check-out. Providing warm, consistent, and attentive hospitality throughout each guest’s stay is one of our top priorities, and your recognition means a great deal to our team. We sincerely look forward to welcoming you back on your next visit to Seoul and offering another pleasant and memorable stay. Best Regards, Jay Seong General Manager Mercure Ambassador Seoul Hongdae.

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Other web-users rate our hotel

  • 3,658 reviews 9.7/10 Location
  • 2,715 reviews 7.6/10 Room
  • 2,686 reviews 9.3/10 Service
  • 30 reviews 9/10 WiFi
  • 1,157 reviews 9/10 Cleanliness
  • 649 reviews 8.7/10 Vibe
  • 285 reviews 3.3/10 Breakfast
  • 10 reviews 1.4/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.