JO&JOE Vienna

Customer review rating (ALL Rating) 4.4/5 491 reviews

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Description

Hotel extras

  • They create unforgettable memories and unbreakable bonds

  • The Rooftop-terrace is open to all!

  • The bar, the heart of a JO&JOE experience: concert venue, live DJ.

  • Sleeping place for all (shared and private rooms)

  • Central location.

Our accommodation(s)

Hotel location

JO&JOE Vienna

Europaplatz 1 6
1150 WIEN
Austria

GPS:48.195803485082145, 16.33787509223131

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  491 reviews

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

Their system locked down and they required customers to put deposit of 20 euros because they wanted to give us their master key. It felt uncomfortable and unprofessional that customer side had to take care of the burden while the system lock down was their issue. They even told me if I didn't want to put the deposit, they wouldn't let me use the room I had reserved.

Dear Sachiyo, Thank you for sharing your experience. We’re truly sorry for the inconvenience caused by the temporary system issue. The deposit was requested solely as a security measure when providing a master key, and we understand how uncomfortable this situation may have felt. We apologize for the way this was communicated and for the frustration it caused. Your feedback is important to us, and we’ll work on improving both our procedures and communication in situations like this. Best wishes, Olivia and the JO&JOE

Customer review rating 1.5/5

Ernst Families - Confirmed reviews ALL

The check in prozedure was horrible! A lot of people but absolutely no hurry behind the counter. Not a single word about apologizing. Thats not acceptable.

Dear Ernst, Thank you for your feedback. We’re very sorry to hear about your check-in experience and sincerely apologize for the long wait and lack of communication. This is not the standard of service we aim to provide. We appreciate you bringing this to our attention. Best wishes, Olivia and the JO&JOE Team

Customer review rating 4.5/5

Garcia Friends - Confirmed reviews ALL

That's was so cool, the hostel is great ! Thanks for the evenings (karaoké, boards games) Could you create a Whatsapp groupe that everyone could join. I think it will help people to meet. Thanks !

Dear Garcia, Thank you so much! We’re really happy you enjoyed the hostel and the evening activities like karaoke and board games 😊 That’s a great idea about a WhatsApp group—thanks for the suggestion! Hope to see you again soon! Best wishes, Olivia and the JO&JOE Team

Customer review rating 5.0/5

Michelle Couples - Confirmed reviews ALL

We had the best stay. Reception was super friendly and helpful. Will definitely recommend to friends and family :)

Dear Michelle, Thank you so much for your lovely feedback! We’re thrilled to hear you had such a great stay and that our reception team made a positive impression. We really appreciate the recommendation and would love to welcome you back anytime! 😊 Best wishes, Olivia and the JO&JOE Team

Customer review rating 4.0/5

Julia Solo - Confirmed reviews ALL

I appreciate the kind and helpful staff. The location was ok because of the metro being next door, I was able to go anywhere and everywhere I wanted comfortably. I only put 8 and not 10 because although I think it was neat the atmosphere and events held here, it made the nights more complex to get rest. The noisiest hostel I ever stay at and noisy guests too which usually never gets to me (I stay at many hostels for my solo travel and understand there is going to be some noise) but this was something else. Other than that, all cool

Hey Julia. Thank you for taking time to leaves your feedback. Makes us really happy to know you enjoyed the place and the time with our team. We hope to welcome you back sometime in the future Safe travels! Best regards Jonatha - Jo&Joe Vienna

Other web-users rate our hotel

  • 1,443 reviews 9.3/10 Location
  • 1,713 reviews 6.9/10 Room
  • 1,147 reviews 8.6/10 Service
  • 25 reviews 7.9/10 WiFi
  • 782 reviews 7.3/10 Cleanliness
  • 766 reviews 8.3/10 Amenities
  • 222 reviews 7/10 Breakfast
  • 145 reviews 8.5/10 Bar

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