Ibis Styles Offenburg City 3 stars

Customer review rating (ALL Rating) 4.1/5 506 reviews

Ibis Styles Offenburg City - Image 1
Ibis Styles Offenburg City - Image 2
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Okenstrasse 15 17, 77652 OFFENBURG, Germany

Description

Hotel extras

  • AllSafe Hotel

  • 79 comfortable, renovated rooms

  • Offenburg train station reachable on foot in 2 min.

  • 20-minute drive from Europapark

  • City center Offenburg in 5 min. within walking distance

Our accommodation(s)

Hotel location

Ibis Styles Offenburg City

Okenstrasse 15 17
77652 OFFENBURG
Germany

GPS:48.473777, 7.941851

Telephone
Fax +49 781 208100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL BAR

Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  506 reviews

TripAdvisor Rating  3.5/5  262 reviews

Depends

Customer review rating 2.5/5

Lajos Business - Confirmed reviews ALL

I was in the "Villa" room 501... When the main door was open, my door was also moving. People were coming and go. That went till 11pm. Sleeping was not easy....

Dear Lajos, Thank you for sharing your review. We are pleased to hear that you are a member of our ALL – Accor Live Limitless loyalty program and that our efforts in sustainability are meeting your expectations. While it is disheartening to learn of the issues you experienced with the doors and noise in your room, we want to assure you that our guest's comfort is of the utmost importance to us. We are also sorry to hear that the internet speed did not meet your expectations, and we understand how essential a strong connection is for our guests. Please know that the cleanliness of our hotel is a top priority, and we are glad to see that reflected in your rating. We truly value your recommendations about our loyalty program and are delighted that despite some concerns, you find it beneficial. We all hope to welcome you back in the future! Best wishes, Ihr Team vom ibis Styles Offenburg City

ok stay

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Just ok .. Strange hotel !

Dear Guest, Thank you for your review. We're delighted to hear that you found the check-in process to be very easy and appreciate your kind words regarding our friendly reception team. It's also great to know that overall, you found your stay to be satisfactory. We apologize if the noise from the air conditioning affected the comfort of your stay. Please rest assured that we take all feedback seriously and continuously work to maintain our facilities to the highest standards, as reflected by our last renovation in 2016. Regarding parking, we strive to provide convenient options for our guests and welcome any specific feedback you may have that can help us improve. The entire team certainly hope we can see you again in the future. Kind regards, Ihr Team vom ibis Styles Offenburg City

Lost glasses- no reply

Customer review rating 2.0/5

Leo L. Couples - Confirmed reviews ALL

Our stay was very nice and we would have given a much higher score but for one reason. My wife has lost her glasses (which are quite important) and we believe it was probably at the hotel. We sent an email (16 Jan) asking if perchance you may have found the glasses. You never responded to our inquiry. As these glasses are very necessary it has been a hardship for her. Before we purchase new glasses we'd like to know if they have been found and can be returned to us. Much gratitude to you if this can be accomplished. Best regards, Leo L. (room 219)(13 Jan 24)

Dear Mr L., Thank you for taking the time to share your review. We are delighted to hear that your stay was very nice and appreciate your kind words about our night check-in clerk, morning clerk, and the breakfast matron. Our team strives to provide exceptional service and it's rewarding to know that their efforts have made a positive impact on your visit. Regarding the issue with the lost glasses, we sincerely apologize for any inconvenience caused by the lack of response to your email. We understand how important it is to have one's glasses and the discomfort caused by their absence. Please rest assured that we take matters like this seriously and will take immediate action to investigate and see if your wife's glasses were found at the hotel. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Ihr Team vom ibis Styles Offenburg City

Nice stay close to centre of Offenburg

Customer review rating 4.5/5

Philip Couples - Confirmed reviews ALL

Hotel located off a quiet street with hotel parking in front (7 Euro). Street parking is free 19-09. Nice reception at check in. We got large room. Heating a bit strange with hot water going into a ventilation fan, which we could not adjust to be quiet enough to sleep, so it went off. Appealing breakfast room and buffet.

Hello Philip, Thanks for taking the time to share your review. We're pleased to hear that our central location and the spacious room provided you with a comfortable stay. It's also great to know that our parking facilities and the ambiance of our breakfast room contributed positively to your visit. Regarding the heating system, we apologize for any inconvenience caused. While our rooms were recently renovated, including new air conditioning systems, we regret that you encountered issues with the fan in your room. We're continuously working to ensure our guests have a restful night's sleep, and your feedback is valuable in that process. We hope that you will return on a future occasion. Best regards, Ihr Team vom ibis Styles Offenburg City

Well located for short trip

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

We wanted somewhere reasonably priced and convenient for the railway station. There wasn’t very much choice with this criteria. So we found your hotel convenient. The accommodation was basic but fine for what we wanted. The staff were friendly and helpful.

Dear Guest, Thanks for taking the time to review your stay at our hotel. We're pleased to hear that our location was convenient for your travel needs and that you found our accommodations suitable for your short trip. It's wonderful to know that our staff made a positive impression with their friendly and helpful service. We appreciate your feedback on the room size and comfort, and while we strive to provide the best experience within our 3-star category, we understand that there is always room for improvement. We take note of your comments and will consider them as we continually look for ways to enhance our guest experience. We hope to welcome you again. Best wishes, Ihr Team vom ibis Styles Offenburg City

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Other web-users rate our hotel

  • 455 reviews 8.9/10 Location
  • 574 reviews 6.2/10 Room
  • 467 reviews 8.2/10 Service
  • 18 reviews 5.5/10 WiFi
  • 332 reviews 5.4/10 Comfort
  • 298 reviews 8.6/10 Breakfast
  • 229 reviews 6.1/10 Cleanliness
  • 127 reviews 4.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.