Ibis Styles Offenburg City 3 stars

Customer review rating (ALL Rating) 4.1/5 581 reviews

Ibis Styles Offenburg City - Image 1
Ibis Styles Offenburg City - Image 2
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Okenstrasse 15 17, 77652 OFFENBURG, Germany

Description

Hotel extras

  • AllSafe Hotel

  • 79 comfortable, renovated rooms

  • Offenburg train station reachable on foot in 2 min.

  • 20-minute drive from Europapark

  • City center Offenburg in 5 min. within walking distance

Our accommodation(s)

Hotel location

Ibis Styles Offenburg City

Okenstrasse 15 17
77652 OFFENBURG
Germany

GPS:48.473777, 7.941851

Telephone
Fax +49 781 208100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL BAR

Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  581 reviews

TripAdvisor Rating  3.5/5  262 reviews

Disappointed

Customer review rating 1.5/5

Simon Couples - Confirmed reviews ALL

We didn't get the room we booked! We were given a room in the old building which had no aircon. No furniture to sit on. Mislead website appalling!

Dear Simon, Thank you for taking the time to share your feedback. We are pleased that you found our service to be good, which is a testament to our team's commitment to guest satisfaction. We apologize for the inconvenience you faced regarding the room allocation and the absence of air conditioning. We understand how important a comfortable environment is for our guests, especially during their travels. Additionally, we regret to hear that the room's furnishings did not meet your expectations. Our website aims to provide accurate information, and we are taking immediate steps to review and update our online content to ensure clarity and prevent any future misunderstandings. We appreciate your feedback, as it is essential for us to continue improving our services and guest experiences. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Ihr Team vom ibis Styles Offenburg City

pleasant stay

Customer review rating 4.5/5

Aya Families - Confirmed reviews ALL

All staff were so helpful The room was clean and have everything that i needed . I had a good very good stay

Dear Aya, We would like to thank you for this review about your recent experience in our hotel. We are thrilled that your time with us was enjoyable and that our team's service, the cleanliness of your accommodations, and the overall comfort of your stay met your needs and expectations. It is rewarding for us to know that our efforts to provide well-appointed rooms and attentive service are appreciated by our guests. We hope to welcome you back. Best wishes, Ihr Team vom ibis Styles Offenburg City

The stay was ok

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

The room I had had no AC, and it was very hot. Luckily it was possible to open the window, so the +23 degrees outside felt nice and refreshing. Could not spend much time in the room due to the temperature. Won't make the same mistake twice and will check the availability of the AC before booking! The breakfast did not have the waffles I was expecting, maybe they don't do it in the Styles hotels? The breakfast was not worth the money spent on it. The location is good, short walk to most places in town.

Dear Guest, Thank you for reviewing your recent experience. We are pleased that you found our location convenient, just a short walk to most places in the charming town of Offenburg. We are sorry that some aspects of your stay did not meet your expectations. While our rooms are designed to ensure comfort, we understand that the temperature can be a concern during warmer periods; however, not all our rooms are equipped with individual air conditioning controls. Moreover, we acknowledge your remarks regarding the breakfast offerings. We strive to provide a variety of quality options and we regret that we missed the mark during your visit. Finally, we take note of your feedback on the room's atmosphere and will consider it as we continuously work to enhance our guest experience. The city of Offenburg is indeed a delightful place to visit, with its proximity to the Black Forest and the French border, offering a blend of cultural and natural attractions. We believe that our hotel serves as an excellent base to explore these surroundings. We hope to welcome you back. All the best. Ihr Team vom ibis Styles Offenburg City

Lean and clean!

Customer review rating 5.0/5

Visitor F. A. G. Business - Confirmed reviews ALL

Excellent bar service; well-located to city center; very friendly reception.

Dear Visitor From Atlanta , Thank you for such a great review. We are thrilled to hear about your positive experience at our hotel. We are delighted that you enjoyed our bar service, and appreciated our central location as well as the welcoming nature of our reception team. It's our aim to provide a comfortable and convenient experience for all our guests, whether they're visiting for leisure or business. Ihr Team vom ibis Styles Offenburg City

well loated

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

nice

Dear Guest, Thank you for such a great review. We are truly glad that your stay at ibis Styles Offenburg City met your expectations. We are delighted that you found our hotel's location to your liking, within easy reach of Offenburg's baroque city centre and just a few steps away from the pedestrian precinct, as well as the convenience and comfort of our accommodations. We look forward to a return visit from you in the future. Best wishes, Ihr Team vom ibis Styles Offenburg City

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Other web-users rate our hotel

  • 505 reviews 9.1/10 Location
  • 638 reviews 5.5/10 Room
  • 519 reviews 8.6/10 Service
  • 19 reviews 5.9/10 WiFi
  • 365 reviews 4.7/10 Comfort
  • 334 reviews 8.3/10 Breakfast
  • 251 reviews 5.7/10 Cleanliness
  • 135 reviews 3.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.