Ibis Styles Offenburg City 3 stars

Customer review rating (ALL Rating) 4.0/5 444 reviews

Ibis Styles Offenburg City - Image 1
Ibis Styles Offenburg City - Image 2
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Okenstrasse 15 17, 77652 OFFENBURG, Germany

Description

ALLSAFE approved hotel

Hotel extras

  • AllSafe Hotel

  • 79 comfortable, renovated rooms

  • Offenburg train station reachable on foot in 2 min.

  • 20-minute drive from Europapark

  • City center Offenburg in 5 min. within walking distance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Ibis Styles Offenburg City

Okenstrasse 15 17
77652 OFFENBURG
Germany

GPS:48.473777, 7.941851

Telephone
Fax +49 781 208100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL BAR

Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  444 reviews

TripAdvisor Rating  3.5/5  258 reviews

Very near train station

Customer review rating 5.0/5

Thierry Solo - Confirmed reviews ALL

Very quiet hotel and room. Location very near the train station. Comfortable room.

Dear Mr. D., We very much appreciate your comments regarding your stay at the ibis Styles Offenburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lizette Botha General Manager

Well located

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Hotel ok for one or two nights

Dear Mr. L., Thank you for taking the time to tell us about your experience at the ibis Styles Offenburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lizette Botha General Manager

Too expensive for this level of hotel

Customer review rating 1.5/5

Olga F. Business - Confirmed reviews ALL

Old building, no lift, the floor carpet is very dirty on the stairs, toilette water leakage was not fixed. Breakfast was cold at 9.a.m., awful coffee, small assortment.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Offenburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lizette Botha General Manager

Two nights in Offenburg

Customer review rating 3.5/5

Paul Couples - Confirmed reviews ALL

The check in took a long time due to a shift change. The room was not very clean. A good choice of food at breakfast. A nice bar area. Check out easy.

Dear Mr. L., We very much appreciate your comments regarding your stay at the ibis Styles Offenburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lizette Botha General Manager

Staff did not know how to use reward points for bill settlwment

Customer review rating 0.5/5

Satish Families - Confirmed reviews ALL

I had payment of 68 euros to be made. I proposed use of my accor reward points. The lady was very sweet but she had no clue on how thw software works so I had to wait, miss a train and eventually pay cash. Not happy

Dear Mr. G., Thank you for taking the time to tell us about your experience at the ibis Styles Offenburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lizette Botha General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 400 reviews 9.3/10 Location
  • 512 reviews 5.9/10 Room
  • 410 reviews 8.5/10 Service
  • 14 reviews 6.8/10 WiFi
  • 305 reviews 5.3/10 Comfort
  • 263 reviews 8.6/10 Breakfast
  • 208 reviews 5.9/10 Cleanliness
  • 103 reviews 3.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.