Ibis Styles Offenburg City 3 stars

Customer review rating (ALL Rating) 4.1/5 607 reviews

Ibis Styles Offenburg City - Image 1
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Okenstrasse 15 17, 77652 OFFENBURG, Germany

Description

Hotel extras

  • AllSafe Hotel

  • 79 comfortable, renovated rooms

  • Offenburg train station reachable on foot in 2 min.

  • 20-minute drive from Europapark

  • City center Offenburg in 5 min. within walking distance

Our accommodation(s)

Hotel location

Ibis Styles Offenburg City

Okenstrasse 15 17
77652 OFFENBURG
Germany

GPS:48.473777, 7.941851

Telephone
Fax +49 781 208100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL BAR

Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  607 reviews

TripAdvisor Rating  3.5/5  263 reviews

Nice stay.

Customer review rating 4.5/5

Pierre Couples - Confirmed reviews ALL

We enjoyed our stay including the morning breakfast.

Dear Pierre, Thank you for taking the time to share your review. We are thrilled that your stay at ibis Styles Offenburg City was enjoyable. We are delighted that you found our hotel reservation staff friendly and efficient. Providing top-notch service is something we take great pride in, and it's reassuring to hear that our efforts made a positive impact on your experience. However, we acknowledge your desire for a better selection of meats and cheese at breakfast. We appreciate your suggestion and understand the importance of starting the day with a meal that meets all your expectations. We will certainly consider your feedback as we strive to provide a breakfast spread that satisfies the tastes of all our guests. Nonetheless, it's wonderful to know that the morning breakfast, in general, was to your liking. Our aim is to offer a pleasant dining experience with a variety of choices to ensure a great start to the day. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom ibis Styles Offenburg City

very nice stay

Customer review rating 5.0/5

Josh Couples - Confirmed reviews ALL

friendly welcome, top service and nice room

Dear Mr H. Thank you very much for this kind review of your recent stay. We are thrilled to hear that your time at ibis Styles Offenburg City was so enjoyable. We are delighted that you appreciated the friendly welcome, our attentive service, and your well-appointed room, ensuring a comfortable and satisfying stay. It is great to know that our commitment to cleanliness met your expectations, providing you with a spotless and inviting environment. We look forward to seeing you again soon. Best regards, Ihr Team vom ibis Styles Offenburg City

Reception was OK, not the breakfast

Customer review rating 3.0/5

Guillaume Couples - Confirmed reviews ALL

Receptionists were nice, the room was good enough but the breakfast was not what we expect going to an Ibis Styles. First, the room is noisy and then, few choice of food. The fruit salad had no flavor, the fruits were not ripe. No brioche, few cereals choice (muesli), small "pain au chocolat" and croissants was not tasty. We are disappointed.

Dear Guillaume, Thank you for taking the time to share your review. We are pleased that you found our reception team to be welcoming and that the room met your expectations, with our parquet flooring providing an allergy-friendly environment and a flat-screen TV for your entertainment. However, we apologize if the breakfast variety did not live up to the high standards we strive to offer. We understand that a flavorful breakfast is an essential start to the day, and your remarks concerning the selection and taste of our breakfast items have been duly noted. Nonetheless, we regret to hear that the ambiance during your morning meal was not as tranquil as desired, and we will consider your feedback as we continuously work to enhance our guest experience. Finally, we are glad you chose ibis Styles Offenburg City for your stay and hope that the amenities such as our secured parking, and our strategic location close to local attractions and public transport, added convenience to your visit. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom ibis Styles Offenburg City

well located

Customer review rating 4.5/5

André Solo - Confirmed reviews ALL

Relaxed atmosphere. Correct service.

Dear André, Thank you for taking the time to share your review. We are delighted that the serene ambiance and our attentive service met your expectations. It is also rewarding to know that the central location of our ibis Styles Offenburg City added value to your stay, conveniently placing you near Offenburg’s baroque city centre and local transport connections. Your positive remarks are a source of encouragement for us as we continue to provide our guests with an enjoyable and comfortable experience. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom ibis Styles Offenburg City

Cancelled next stays

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is old and run down. Needs renovation, deep cleaning and a new spirit.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased that you noticed the cleanliness of our lobby. We strive to maintain a welcoming and neat environment for all our guests from the moment they enter our hotel. We regret to hear that certain aspects of your stay did not live up to your expectations, particularly regarding the overall condition of the hotel and your experience with cleanliness in other areas. We understand that these elements are crucial for an enjoyable stay, and we empathize with any disappointment you may have felt. While our last renovation took place in 2016, we continually assess our facilities to ensure they provide comfort and satisfaction. Your comments are taken seriously, and we will consider them closely as we seek to enhance our guest experience. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Ihr Team vom ibis Styles Offenburg City

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Other web-users rate our hotel

  • 534 reviews 9.2/10 Location
  • 662 reviews 5.7/10 Room
  • 540 reviews 8.4/10 Service
  • 19 reviews 7.1/10 WiFi
  • 387 reviews 5.1/10 Comfort
  • 339 reviews 8.4/10 Breakfast
  • 249 reviews 5.6/10 Cleanliness
  • 143 reviews 3.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.