Mercure Nottingham Sherwood Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 611 reviews

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Mercure Nottingham Sherwood Hotel - Image 1
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Mercure Nottingham Sherwood Hotel - Image 4
296 Mansfield Road, NG52BT NOTTINGHAM, United Kingdom

Description

Hotel extras

  • 0.9 miles from Nottingham City Centre

  • Newly-refurbished meeting rooms and events spaces with capacity for up to 400 guests

  • Large car park and EV charging

  • Contemporary restaurant and bar showing live sports channels

  • Indoor swimming pool, sauna, steam room and fully-fitted gym

Our accommodation(s)

Hotel location

Mercure Nottingham Sherwood Hotel

296 Mansfield Road
NG52BT NOTTINGHAM
United Kingdom

GPS:52.970202, -1.153407

Telephone
Fax +44 115 924 5227

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Tatting

Indulge in locally-inspired seasonal dishes when you visit our stylish restaurant, serving breakfast, lunch and dinner in an open-plan setting. Enjoy a culinary experience that highlights the freshest ingredients and in a relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  611 reviews

TripAdvisor Rating  4.3/5  708 reviews

Certificate of excellence 2025

Customer review rating 1.0/5

Kate W. Friends - Confirmed reviews ALL

We came to experience the Spa and were quite disappointed to find that this was far from a relaxing place to be. There are children’s and baby lessons throughout the day which sounds cute but continuous singing of the day I went to sea can become a little bit tiring. The Jacuzzi was also out of action which was one of the main reasons for our stay and so all in all we were not satisfied. We have since emailed the hotel as the receptionist was very dismissive and the hotel has continued to not get back to us.

Excellent customer service

TripAdvisor rating 5.0/5

Kateh88 TripAdvisor review

We had an excellent stay here, staff were so friendly and the room was great. We left an item on the room by accident and Peter very kindly located it for us over the phone and helped to arrange a collection for it to be sent to us by Royal Mail. Thank you so much!

Alright , could be improved

TripAdvisor rating 3.0/5

Freya H TripAdvisor review

It was an alright experience but I do have some complaints we asked for starters and got all the food at once , next after wait about 20 ish minutes we asked for a table to be cleared and get desert but we got are drinks taken away as well which we had sent finished and just bought . The service was not as good as it could of been .

Ok…. Lots of little flaws that need attention

TripAdvisor rating 3.0/5

Jammyjar TripAdvisor review

Came for an overnight stop-over. Check-in queue was 15-20 mins to start. Also hit with the £12 parking fee. Hmm… When got to room, it seemed fine (modern, clean) but safe didn’t work (battery failed) and there was a cheap electric heater in the room! What?!? Felt a bit basic for a 4* and made temperature regulation challenging. Went straight to the pool area. Changing room was disgusting, broken lockers, leaking air-con, generally beyond needing repair, dirty, smelly. Pool, sauna, steam room ok, but hot tub not filled or working. Really disappointing as came here for this. Not advertised as not in use. Tried to get room service via QR code. No burgers or pizza available. Really?? These are staples! Tried the messaging app to check, no response. Went to the restaurant/bar, few people having drink. Tried to find some staff, no one around. At 6pm on a Friday? Gave up in the end and went to the local pub. To be fair, slept ok. Bed a bit soft and pillows could have been plumper, but given that the hotel is on a main road, it was relatively quiet. Blackout curtains were also pretty good, which was an essential as I had a bright light outside my window. The rain shower head was lovely, but there were clearly plumbing issues as it didn’t drain quickly and started flooding the floor. Light in bathroom also flickered/faulty. There were also quite a few stains on the carpets/walls which were a bit off putting. Breakfast was fair, bacon quite dry/tasteless, but the rest ok and a fair selection. Popped into the city in the morning. Only about a 30min walk so really convenient. Check out was 12, but keys stopped working at 11 (according to house keeping). Bit of a surprise when returning to my room and trying to get back in. When checking out, mentioned the hot tub and my disappointment. Was told ‘it should be working soon’. Totally missed the point and my mild complaint. Would I stay again? Probably not. An OK experience, but lots of little issues that put me off and need attention. Not a 4* experience.

Hotel stay

TripAdvisor rating 5.0/5

Coastal19926999250 Business - TripAdvisor review

Excellent service by Peter on reception when I checked in on 29/1/26 Breakfast was amazing Breakfast was lovely Sauna gym jacuzzi were brilliant I will definitely stay here again next time I’m in Nottingham Spacious parking with plenty of space

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