Mercure Nottingham City Centre George Hotel 4 stars

Lovely room

Good value for money. Taking sensible covid precautions. Helpful staff. Great location.

The hotel is in an ideal location for the town centre. Although there is no parking at the hotel itself, we used the Lace Market car park which is only a couple of minutes away and the hotel provides a discount for it. The staff were very friendly and helpful and the hotel was clean and comfortable. The bedrooms were quirky and the hotel is steeped in history.

Very pleasant. Good facilities. Shame the restaurant wasn’t open but there was plenty of choice in the surrounding area.

Very Good, Very Clean, COVID Safe, Rooms Extremely nice and spacious.

Have stayed in this hotel 4/5 times before and always been excellent. This time however the extras stated on the room description such as bathrobes/slippers/water/complimentary soft drinks were not in the room on arrival and had to go to reception to find out why. Was given water and offered soft drinks but told robes and slippers not available due to covid restrictions, this seemed a little strange as towels still in room so surely robes could also be laundered the same way, and slippers sealed and single use only? I feel this information should have been given on booking to avoid disappointment or at least explained on check in. Breakfast was disappointing to, not given a menu just asked continental or cooked, not offered anything like fruit/cereal/yoghurts etc that are normally available, had to keep asking. Requested some pastries, had to wait 20 min and then brought only 2 mini ones. Requested some more milk for hot drinks which never came, felt like the staff didn’t really want to be there. We were also told on check in that we had to check out at 11am even though booking confirmation stated 12pm. When I queried this I was told 12 was fine, not sure why there was a difference and didn’t appreciate having to double check? I am aware that it is a very difficult time to operate a business due to the pandemic and all the restrictions surrounding it, but I think informing guests prior to arrival of changes to room facilities etc would help them manage expectations. I hope this is just a temporary blip and that the hotel will be back to its usual excellent standards that we have experienced previously.

Excellent hotel, lovely workers. Can't find a better hotel. Been there more than 5 times now

Came for a weekend away somewhere we haven’t visited before, it definitely didn’t disappoint! The hotel is absolutely stunning and it is located perfectly in the city! The room was beautiful and 100% worth every penny, the bed was massive!! Perfect when your parter is 6ft 7! The staff where so welcoming and so helpful with any questions we had! Only down side was the fact the lift wasn’t working so we had to trek it up to the top floor but it’s exercise so that’s fine haha! Also the breakfast was tiny and didn’t get any other option other than a fry up but did taste good! Due to the current situation I think the hotel staff are dealing with it brilliantly and doing as best as they can keeping themselves and us visitors safe during our stay! I would 100% visit again!

Sophie on reception was very helpful, nice room and a lovely breakfast

I’ve enjoyed the stay at the hotel which was a quiet hotel considering the location(centre of Nottingham). Very friendly staff and great service

Front of house staff were lovely and so helpful. Comfy bed but small room and bathroom needed updating.

We checked in to our suite Friday morning, on entering the room wow , the original room where Notts County was formed, and us both being big notts fans, just started the stay off on a high. Room was decorated to suit the notts county theme with article clips, signed shirt, and even a trio of magpies in the corner. Room was very spacious with large TV, nespresso machine, and king sized bed which are very comfortable. Nice sized bathroom with separate bath, and shower. Staff extremely polite throughout the day, and nothing was to much trouble to them when you needed extras. Breakfast was beautifully served, and tasted great. All in all a great gem of a hotel, with dedicated staff, offering a great nights stay, or two in our case.

Kind and profwssional staff, nice and clean rooms

Great location in the city and we got a really good rate but the receptionist was cold and the woman who served us at breakfast did not want to be there and resented us being there. It was my husbands birthday and I was really embarrassed.

I had an amazing birthday away in Nottingham with a gorgeous room. Staff very welcoming and friendly and all the shops and restaurants were right on the door step. Couldn’t have asked for a nicer place to stay for my 21st, even during the pandemic.