Mercure Nottingham City Centre George Hotel 4 stars

Very welcoming staff, made us feel at home.

Brief but comfortable

Quiet rooms - friendly staff. No Welcome gift even though one shold be give to an ALL Gold member !!

Right in the middle of Nottingham city centre

Good hotel which I'd stayed in before, however, this time I had a Standard room (I think they call it a 'City Room' or something similar) which was extremely small for two people to and the one we stayed with had an air conditioning unit the size of a small van outside the window which didn't shut down at all, meaning that sleep was intermittent even with the window closed and earplugs in. Previous room was overlooking the street and was spacious, quite and comfortable, and would warrant a solid 'five' for sleep quality and room categories ....you get what you pay for. Staff and location excellent regardless.

Excellent position and well appointed hotel right in the heart of Nottingham city centre. Staff friendly and attentive. Good breakfast and comfortable room ….. overall this was an excellent experience.

The duvet wasn't wide enough for the bed. The toilet seat was broken. There was only one towel in the bathroom. We couldn't get any hot water out of the basin tap. I thought the rooms would be checked before guests arrive.

Lovely room and perfect breakfast! Staff very helpful A*

Very enjoyable - staff very pleasant and helpful and very comfortable room.

Efficient check in and check out (express), the room was clean and comfortable. The toilet of first room I was given (317) was running continuously and I was given another immediately. The room was cold despite my efforts in trying to set the AC to heat. I finally turned the AC completely off as it was also noisy. The Wi-Fi was slow and barely usable (high latency, low bandwith). The bathroom was heated and everything worked well. I appreciated the complementary coffee/tea and biscuits. The bed was comfortable and warm. It's also nice to find power outlets next to the bed. The staff was helpful and friendly. The breakfast buffet was average but acceptable. The staff was maybe a bit too zelous in wanting to remove plates and cups as soon as possible. My overall experience was positive, and I'll come back. I find the hotel very well situated. On the other hand, I was disappointed with the Accor app which didn't show my booking, and didn't record my points despite my signaling this at check in and before I contacted support.

Lovely room friendly staff

Very friendly staff snd lovely hotel

Again, another wonderful short stay in a great hotel.

Great hotel in a prime location, my only downside was the bathroom shower only had one setting of HOT and the doors to get into the shower were hard to open and shut.

My sister and I chose to catch up in Nottingham to celebrate my birthday and Christmas instead of buying presents. We chose the better room which came with complimentary drinks which were not refilled for the 3 days we stayed. Our coffee machine didn’t work. Our tea and coffee wasn’t refilled for the 3 days either and cups were dirty so we had to wash them in the sink, I went downstairs to say about it and was barely dealt with. We had to ask for more toilet roll too as the room hasn’t been cleaned and refilled properly, old room service plates weren’t taken. There was mould on the ceiling of the bathroom, a sticker on the floor from the previous people showing it wasn’t cleaned properly and the shower water didn’t drain properly coming back up a green colour. As brief as I can get my disappointment. I complained but just got offered a card and free breakfast when If I come back... trouble is we didn’t even enjoy the cooked breakfast that we got with this stay as it was over seasoned! I am Not a complainer but I am stayed in loads of hotels, and some cheaper with better service.