Mercure Nottingham City Centre George Hotel 4 stars

We stayed on two separate stays in the space of a week as we had to stay one night in another city. One of our party were very sick with a kidney stone which meant early return home and is still very ill. The lady on reception on Sunday morning was excellent. My electricity went in my room 324 all night and the staff moved me next morning and allowed a late check out. Issues happen but it is how you deal with them that makes the difference and your staff were top class.

Overnight stay.perfect location. Room very good.

I have to say that the manager and staff were extremely welcoming and competent.

Having lived in Nottingham many years ago, I know the hotel and it's great location. Happily, my room was upgraded which made my 2 days stay much more comfortable, but my colleagues weren't and complained of cramped rooms, however, due to the age of the building, that probably should be expected. One colleague pulled back his duvet to find a large yellow stain, and that shouldn't be expected. The pub next door is dingy and has a smell of stale beer, which, when the ajoining door is open, fills the reception with the same smell. Not what you want when you're checking in. Lovely breakfast in a nice room and the staff were very attentive. The staff in general were fantastic and an asset to the hotel. Easy check in, provided good information on the parking, had good knowledge of the area and generally friendly and accomodating.

Great location within the city centre, only buses allowed passed. Ideal for exploring the city and, at the moment, Christmas markets. Professional service, accommodation clean and fresh, good variety of bars within the hotel-quirky and otherwise. Brasserie menu less than inspiring but the hotel is surrounded by eateries of every kind.

Location is perfect. Basically in the middle of Nottingham town centre. Easy access to everything you could need. Unfortunately the hair dryer didn't work for my partner but they replaced it very very quickly. The shower was absolutely amazing. Very comfortable bed. Small room but it was fine. Tea and coffee facilities were good.

It was nice and quiet and the staff were very nice and friendly. And we got given towels and shampoo which the little things are the best things but the only negative thing I can say is the view wasn’t that great but overall I am happy and would stay again.

Very well located. Friendly desk, loved the quirky decor - so much nicer than the usual bland corporate look - room small but all I needed as out late. BUT you do need to accomodate for older visitors who might want to read in bed. You need one good directional light that is bright enough to read by preferably by the bed. Older eyesight needs brighter light! Apart from that was just what I needed. Bulb seemed to be dead in the desk light so no idea how bright that was.

I’ve never heard an AC unit so loud; couldn’t sleep with it on but needed it to warm the room, switched it off as it was so loud then was cold so couldn’t sleep again Bathroom mouldy and extremely basic The adjoining pub was very poor and closed early, couldn’t get a drink on returning after a meal at 10.30 pm Staff were helpful and friendly

I stayed for business purposes, room was clean, staff friendly

Stayed for a Friday and Saturday, perfect for a city centre break. Close to everything you need, staff are helpful and polite. Room was a nice size and comfortable - little surprised to see two sets of ear plugs next to the bed but we didn't need them. Second time we have stayed and it won't be the last.

The location of the hotel is perfect. It was a nice stay in a quirky hotel. The front of house staff was exceptional. Especially Darren who truly went the extra mile and had a fabulous attitude about himself. He is the type of person that would make someone want to return to the same hotel. As for the room I was a little disappointing. Things such as the brackets on the shower door were broken and kept falling off. I'd paid more for the bigger room as it was advertised with a sofabed chair which I thought would be nice to sit on but not only was there not one in the room it wouldn't have been big enough to fit one in. Which for the "bigger" room was disappointing. The TV remote didn't work among other small issues. The mattress was clearly very old as when I sat on it I touched the frame, despite not being a heavy male. I had tried to treat my girlfriend to a lovely weekend away for her birthday. If it hadn't been for the fabulous service from Darren and the team I would have been really disappointed with the stay. I guess I was just expecting a little more for the money.

I booked the suit and expected a lot more space but this was not the case the lounge area was really small and when you walk in the sofa bed was already open and was well to wall. The room decor was nice and bath room was lovely loads of space but disappointed with lounge area. As this was the reason we booked this room so we could chill in this area. The staff on site was lovely idea location for city centre.

Friendly reception and a large apparently newly decorated and renovated room. Breakfast was excellent and all for less than £80. And Parking was subsidised. Worse thing was the one way system to get to the car park and then getting luggage to the hotel - but only 5 mins walk

We thoroughly enjoyed our stay at the Mercure. Very friendly staff. Location was great and we will definitely come back. We hope to be back and do a lot more as we did not realise so much history. Every body we spoke to were happy to tell us where to go and what to see. Thank you.