Mercure Nottingham City Centre George Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 684 reviews

Best price
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Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
Mercure Nottingham City Centre George Hotel - Image 3
Mercure Nottingham City Centre George Hotel - Image 4
2 George Street, NG1 3BP NOTTINGHAM, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

GPS:52.953693, -1.144617

Telephone
Fax +44 115 958 1335

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

1822

Stylish restaurant, serving beautifully prepared food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  684 reviews

TripAdvisor Rating  4.0/5  1,967 reviews

Customer review rating 5.0/5

Francine Couples - Confirmed reviews ALL

Dear Francine, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Francine we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Francine for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Let down

Customer review rating 1.5/5

Michael D. Couples - Confirmed reviews ALL

Dear Michael, Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am so sorry to hear of the dissappointment felt with the complimentary upgraded room. I am further very sorry you felt you couldn\'t come to speak to us after checking in about your dissatisfaction. We would certainly have looked to see if we had an alternative complimentary room available or indeed provided you with the smaller room grade you had booked should this have been your preference. I am very sorry we did not have the opportunity to speak with you to remedy any issues found to ensure you had an enjoyable stay. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will certainly bare all feedback in mind during your up and coming refurbishment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Chris Butler General Manager

Sapphire wedding anniversary despair

TripAdvisor rating 3.0/5

Janette D TripAdvisor review

Dear Michael, Thank you so much for your review. I am very sorry to hear you were disappointed with the complimentary room upgrade. I am sorry you felt you were unable to speak with us after checking into the room. We would have been delighted to look at an alternative room for you of the upgraded category or indeed downgraded you back to a smaller room grade should this have been your preference. I thank you for your feedback about the room. We will bare this feedback in mind when we commence our refurbishment later this year. I further apologies should any guests have been less considerate about their noise levels when passing through the corridors and waiting for the lift. Your feedback is well received and we will certainly use this to make any and all necessary improvements to both our product and service standards. Kindest regards Chris Butler General Manager

Good location

Customer review rating 3.5/5

Dennis Couples - Confirmed reviews ALL

Dear Dennis, We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards to the soft furnishings and furniture, later this year we are going to be having a complete refurbishment. This is something we are very excited about and very much hope you will come back to experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Chris Butler General Manager

Good stay

Customer review rating 4.5/5

Paul Solo - Confirmed reviews ALL

Dear Paul, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. Your scores also assist us in being able to see which areas should be concentrated on due to there clearly being room for improvement with our WIFi. If you have a moment Paul we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Paul for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

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Other web-users rate our hotel

  • 1,139 reviews 9.1/10 Location
  • 1,614 reviews 5.1/10 Room
  • 1,020 reviews 8.8/10 Service
  • 14 reviews 5.8/10 WiFi
  • 996 reviews 4/10 Comfort
  • 547 reviews 3.9/10 Cleanliness
  • 458 reviews 4.3/10 Amenities
  • 446 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.