Mercure Nottingham City Centre George Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 673 reviews

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Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
Mercure Nottingham City Centre George Hotel - Image 3
Mercure Nottingham City Centre George Hotel - Image 4
2 George Street, NG1 3BP NOTTINGHAM, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

Our accommodation(s)

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Hotel location

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

GPS:52.953693, -1.144617

Telephone
Fax +44 115 958 1335

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

1822

Stylish restaurant, serving beautifully prepared food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  673 reviews

TripAdvisor Rating  4.0/5  1,970 reviews

Great Stay

Customer review rating 4.5/5

Claire Couples - Confirmed reviews ALL

Dear Claire, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours, especially when they come from such a loyal guest as yourselves. We really do appreciate you having returned to stay with us again. If you have a moment Claire we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Claire for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Good stay

Customer review rating 5.0/5

Mr A. M. C. Couples - Confirmed reviews ALL

Dear Mr. & M.. C., Thank you so very much for taking the time to provide us with your feedback a. the completed questionnaire. It really is a pleasure to receive such positive feedback a. scores like yours, especially when coming from such a loyal guest as yourselves. We really so appreciate your loyalty to us. If you have a moment Mr. & M.. C. we would be extremely grateful a. thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel a. indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments a. suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Mr. & M.. C. for sharing your experience a. for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Great stay

Customer review rating 4.5/5

Emma Couples - Confirmed reviews ALL

Central location

Customer review rating 3.5/5

Pete Couples - Confirmed reviews ALL

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do however apologise for the blind in the bathroom. For this I am sincerely very sorry. I thank you for bringing this to my attention which in turn I will share with my maintenance team to look into and investigate and remedy immediately. I apologise for this not having been the case prior to you checking into the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Chris Butler General Manager

Noisy

Customer review rating 2.0/5

Lee E. Couples - Confirmed reviews ALL

Dear Mr. E., Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do sincerely apologise for the disappointment caused with having to downgrade you to the next room below that of which you had booked. I totally understand the disappointment that this would have caused and do sincerely apologise. I can confirm you were not charged for the larger room. I see you mention in your comments \'Didn\'t get the room I paid for\'. I can confirm you were only charged for the room allocated to you which was £30.00 less than that of the original room price. I can also see complimentary breakfast was also provided as an additional apology. I once again am sincerely very sorry for the disappointment this caused. I further apologise should our very central location within the bar and restaurant district have proven to have been nosier than you had expected. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Chris Butler General Manager

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Other web-users rate our hotel

  • 1,129 reviews 9.1/10 Location
  • 1,584 reviews 5.1/10 Room
  • 1,014 reviews 8.7/10 Service
  • 14 reviews 5.8/10 WiFi
  • 976 reviews 4.1/10 Comfort
  • 554 reviews 3.8/10 Cleanliness
  • 461 reviews 4/10 Amenities
  • 450 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.