Mercure Nottingham City Centre George Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 616 reviews

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Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
Mercure Nottingham City Centre George Hotel - Image 3
Mercure Nottingham City Centre George Hotel - Image 4
2 George Street, NG1 3BP NOTTINGHAM, United Kingdom

Description

Hotel extras

  • 20% Discount at Lace Market car park. Reception validate ticket before you return to pay.

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

Our accommodation(s)

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Hotel location

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

GPS:52.953693, -1.144617

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

1822

Stylish restaurant, serving beautifully prepared food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  616 reviews

Customer review rating 3.5/5

Adam S. Solo - Confirmed reviews ALL

Enjoyed my night stay at the Mercure. The hotel is well located within the city center. Bed was comfy so I had a good night sleep. The only problem I encountered was that the TV in the room didn't work. But I wasn't too bothered about that.

Dear Adam, We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do however apologise for the TV not having worked and for this not having been identified prior to arrival. I thank you for bringing this to my attention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Chris Butler General Manager

Customer review rating 4.5/5

Denis H. Couples - Confirmed reviews ALL

Overall, an enjoyable experience in a city centre hotel handy for nightlife shopping and the sights of Nottingham.

Dear Denis H., We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joana Lopes Operations Manager

Customer review rating 3.5/5

Samantha E. Business - Confirmed reviews ALL

Stayed in 505 the room could do with redecorating, the reading lights don’t work and one of the switches taped up, this also the case when I stayed in the room previously. The staff however were friendly on check in and throughout my stay and the breakfast was lovely and still fresh even close to the time when they stopped serving, I did however attempted to visit the hotel bar during my stay to find it closed in the hours it would normally be open so i popped next door into Wetherspoons instead. Overall I will be booking in again.

Dear Samantha , We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Chris Butler General Manager

Customer review rating 5.0/5

Callum G. Couples - Confirmed reviews ALL

Friendly and attentive staff, lovely room, everything was clean, no complaints.

Dear Callum, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Callum we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html And / or you can do so on Google reviews: https://search.google.com/local/writereview?placeid=ChIJneK97dXDeUgRJ3xPA1EtCK0 Sadly, happy guests are less likely to leave reviews so we would be honestly most grateful if you could do this for us. Mentioning anyone’s name who stood our also really helps us. If you can forward to any guest who you believe would also do this for us, I would be so appreciative. Positive reviews help hotels out more than most guests realise. I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Callum for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Customer review rating 3.5/5

Ian L. Families - Confirmed reviews ALL

In need of renovation. Offers 100 points each day you decline housekeeping. We declined throughout our stay and despite reminding at reception no sign of the points

Dear Ian, Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will have the points checked and ensure these are rewarded to you. I apologise for the delay. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Chris Butler General Manager

Other web-users rate our hotel

  • 1,104 reviews 9.2/10 Location
  • 1,434 reviews 5.3/10 Room
  • 1,064 reviews 8.9/10 Service
  • 10 reviews 4.3/10 WiFi
  • 859 reviews 4.6/10 Comfort
  • 513 reviews 4.7/10 Cleanliness
  • 436 reviews 7.1/10 Breakfast
  • 376 reviews 4.1/10 Amenities

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