Mercure Birmingham West Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 466 reviews

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Description

Hotel extras

  • Modern restaurant and bar area with popular live sports channels

  • Leisure centre with pool, sauna, steam room and gym

  • Pet-friendly

  • Perfectly located just off the M5 with onsite car park with space for up to 300 vehicles

  • Conference venue with 17 meeting rooms

Our accommodation(s)

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Hotel location

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU WEST BROMWICH
United Kingdom

GPS:52.513438, -1.976012

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant 1896

Restaurant 1896 offers a welcome atmosphere and eclectic menu of international delights. Start your day with a breakfast buffet, or finish off the evening by choosing from a menu of the best British and International cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  466 reviews

TripAdvisor Rating  4.5/5  495 reviews

Certificate of excellence 2024

Tog Dog service

TripAdvisor rating 5.0/5

Suzanne H TripAdvisor review

Thank you for your kind words! Very pleased to hear that both you and your furry companion felt welcomed and well taken care of during your stay. It's great to know that the room met your expectations and that our team made your visit comfortable. We truly appreciate your recommendation and hope to welcome you back again soon! Rad / Front Office

Wedding day

TripAdvisor rating 5.0/5

Navigate28687284246 TripAdvisor review

Thank you for choosing Mercure Birmingham West for your special day! We are so happy to hear that Tracey and Svetlana helped make everything perfect for you. It was an absolute pleasure hosting your wedding and we are delighted that you had such a smooth and memorable experience. Wishing you both a lifetime of happiness! Rad / Front Office

Enjoyable stay

Customer review rating 4.5/5

Craig Business - Confirmed reviews ALL

Did not get the room we ordered - a bit chaotic check in

Customer review rating 2.0/5

Heidi Business - Confirmed reviews ALL

This was lovely but customer service at the very end let you down

Customer review rating 3.0/5

Adam D. Couples - Confirmed reviews ALL

Thank you for sharing your experience, Adam. We\'re pleased to hear that you enjoyed your stay and that the food met your expectations. However, we regret the issue with your final bill and the miscommunication regarding breakfast. We understand how frustrating that must have been, and we’ll be looking into it to prevent similar situations in the future. We appreciate your feedback and hope to welcome you back for a smoother experience next time. Rad / Front Office

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Other web-users rate our hotel

  • 377 reviews 7.6/10 Location
  • 970 reviews 6.4/10 Room
  • 883 reviews 8.5/10 Service
  • 29 reviews 5.7/10 WiFi
  • 461 reviews 5.4/10 Cleanliness
  • 378 reviews 7.5/10 Breakfast
  • 254 reviews 5.5/10 Value
  • 207 reviews 5.4/10 Wellness Area

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