Hôtel Mercure Roscoff Bord de Mer 4 stars

Customer review rating 4.6/5 426 reviews
Hôtel Mercure Roscoff Bord de Mer
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Room 1

Number of guests
Children's age

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Hotel extras

  • Sea View Rooms

  • Room with balcony on the sea

  • Located 5 min walk from the pier for île de Batz

  • Location in city center

  • Private parking paid on reservation and subject to availability

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • Breakfast
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

For your comfort, our rooms have been renovated in the spirit of the Breton ship-owner house. Our Privilege rooms have a balcony with a view of the strand, a flat-screen TV, mini bar and WiFi connection.

Hotel location

Hôtel Mercure Roscoff Bord de Mer

27 Place Lacaze Duthiers
29680
roscoff
france

Tel: +33298612495

Fax: (+33)298611054

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    BREST BRETAGNE At 56km / 34 miles

  • By plane

    ROISSY CDG At 584km / 362 miles

  • By boat

    BRITTANY FERRIES At 2km / 1 miles

  • By train

    ROSCOFF At 1km / 0 miles

GPS :48.726656, -3.985163

Our accommodations

Sea View Room

  • Max. number of persons: 2
  • Area: From 20
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Room privileges sea view with balcony

  • Max. number of persons: 2
  • Area: From 18
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Port Side Room

  • Max. number of persons: 2
  • Area: From 16
  • Views: Harbour view *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Twin room old Town side

  • Max. number of persons: 2
  • Area: From 20
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Family room

  • Max. number of persons: 3
  • Area: From 25
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Old Town Side Room

  • Max. number of persons: 2
  • Area: From 20
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

BAR LOUNGE

Photo non contractuelle / Strictly non binding

Our bar lounge with sea view is open every day from 11 am to 11:45 pm for refreshments after walking on the seashore

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L ESTRAN

Photo non contractuelle / Strictly non binding

After a day of work or walking by the sea, come and relax at the Estran. Our bar has a wonderful view of the sea. It is open every day from 11 am to 11.30 pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 10

  • Maximum capacity: 10 people

Find out more

Our guest reviews for
Hôtel Mercure Roscoff Bord de Mer

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

426 reviews

tripadvisor

TripAdvisor Rating 4.5/5

68 reviews

Great hotel, friendly and efficient staff

Customer review rating 4.6/5

Stephen Couples - 07/01/2020 Confirmed reviews ALL

Sadly, only stayed one night. Breakfast was splendid and catered for most needs.

Dear STEPHEN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Roscoff Bord de Mer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Jauneau Directeur

Hotel Mercure Roscoff

TripAdvisor rating 4.5/5

FreddyPutney90 Couples - 26/12/2019 TripAdvisor review

Outstanding view from the dinning area and room. Definitely a relaxing comfortable stay. Staff very helpful. Roscoff is a very charming place with wonderful cafes and restaurants. Go on the overnight ferry from Plymouth to maximise time in France.

Relaxing and great customer service

Customer review rating 4.6/5

Anonymous Couples - 25/11/2019 Confirmed reviews ALL

Lovely sea view room, comfortable bed, helpful and pleasant staff. Very pleasant relaxing stay. Breakfast not quite as good as expected, was looking forward to fresh croissants instead of cold supermarket standard ones. Didn’t realise there wasn’t a restaurant in the hotel. Clean bathroom with a good shower and fortunately heated towel rail as we used this to dry some damp clothes (rainy weekend).

LOVELY HOTEL BUT NOT A FOUR STAR EXPERIENCE

Customer review rating 4.6/5

Kim Couples - 04/11/2019 Confirmed reviews ALL

We had a very enjoyable stay at your lovely hotel. However, there is room for improvement as not really a Four Star experience.

Adequate

Customer review rating 4.6/5

D. P. Couples - 22/10/2019 Confirmed reviews ALL

I have never been offered a smaller room for two people for an outrageous price of €117 we had no choice but to “upgrade” or find a different hotel. We will never tat there again.

Dear Sir, Thank you for your comment, following your stay at Mercure Roscoff Seaside. You have booked a port view room, of an area of ​​16 m² which is well specified on the accor.com booking website. You have validated the reservation with full knowledge of the facts. On your arrival and after your surprise on the size of the room, we give you the opportunity to take another room sea view with an additional 15 € instead of 30 €. It is 26 m² and is one of the largest we have. The rate you paid for the sea view room, the 2 breakfasts and the tourist tax was 130.45 €. We have shown professionalism in making you take advantage of this offer, and managing your disappointment in satisfaction. You seemed satisfied with this great opportunity. Today you sanction us by a very negative comment whose origin comes from your initial choice. You could just say, "Thank you for understanding our disappointment and for allowing us to upgrade to a larger room". Best regards, Olivier Jauneau Directeur

Warm welcome, excellent accommodation, extremely helpful staff and a great breakfast, too !

Customer review rating 4.6/5

Mme S. M. Friends - 17/10/2019 Confirmed reviews ALL

We thoroughly enjoyed every aspect of our visit. All staff were welcoming and helpful and extremely quick to to rectify a mistake with our booking. Parking was very convenient and the breakfast was excellent.

A lovely hotel

Customer review rating 4.6/5

Lgd Couples - 15/10/2019 Confirmed reviews ALL

A delightful modern hotel in an excellent location in Roscoff. The room was very comfortable despite being a little small. An excellent bed that was very comfortable. The breakfast was extremely good with a wide variety available. All in all it is to be highly recommended as a hotel.

Dear KAREN D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Roscoff Bord de Mer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Jauneau Manager

Very pleasant stay and friendly staff

Customer review rating 4.6/5

M. D. Friends - 14/10/2019 Confirmed reviews ALL

Great location and helpful staff

Dear D. M., Thank you for taking the time to share your wonderful compliments with us! We were delighted to read you enjoyed your visit of our hotel and that you find our staff very welcoming. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Jauneau Manager

Adaquate, but nothing special.

Customer review rating 4.6/5

Barry M. M. Couples - 13/10/2019 Confirmed reviews ALL

See above.

Dear BARY M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Roscoff Bord de Mer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Jauneau Directeur

Pleasant stay in Roscoff, overooking the beach

Customer review rating 4.6/5

Robert D. Couples - 12/10/2019 Confirmed reviews ALL

We really enjoyed our stay in your hotel in Roscoff, particularly having the enclosed balcony overlooking the sea, which meant we could sit out enjoying a gin and tonic even when the weather was less than perfect. The room was generously sized, everything therein was in full working order, and the staff were courteous and helpful. Parking was a bit tricky - it would have helped to be told in advance about the two short term parking spaces right outside the door, as we could have unloaded our heavier luggage items there instead of carrying them 500m from the main town car park, but that was only a very minor negative in an overwhelmingly positive stay.

Good but a little disorganised!

Customer review rating 4.6/5

Lee A. Couples - 09/10/2019 Confirmed reviews ALL

We arrived, bit of a panic to give us the room key, room was nice , a little mould around the bath, but great view and clean and tidy! Then as I was in the shower another guest walked into our room? Then apologised and walked out! We checked out the next day , and had an odd conversation with the member of staff who checked us out as to what room we were in as we weren’t on the system? Just seemed disorganised! And I didn’t get any members discount!!

Very good

Customer review rating 4.6/5

M.c. Couples - 04/10/2019 Confirmed reviews ALL

Excellent hotel, friendly staff, peaceful, clean and good location.

Disappointing. Not up to what I have experienced with Mercure hotels.

Customer review rating 4.6/5

Gary W. Couples - 03/10/2019 Confirmed reviews ALL

In general, the experience was OK. The hotel is in very good condition and the staff are what one would expect from a Mercure hotel. However, the room was very small, too small for comfort. The receptionist at check-in, even before we had seen the room, was very careful to explain that I had booked the room myself on-line and gave me the exact figure for the square metres of the room I had chosen, thus pre-empting any complains I might make. I will only say that I find it difficult to visualise a room, having only read the square metres on the web-site.

Unbelievable seaside experience

Customer review rating 4.6/5

John W. Couples - 30/09/2019 Confirmed reviews ALL

Wonderful sea views, good size rooms, very helpful and charming staff.

Somewhat disappointed

Customer review rating 4.6/5

Nigel K. Couples - 29/09/2019 Confirmed reviews ALL

Booked a room facing the road in this hotel just off the town centre. Not told that there was the annual Journee Patrimoine event being held that weekend even though this event would have been planned for months in advance. So, on arrival in Roscoff we found the roads leading to the hotel were shut with no diversions marked and no access to the hotel. The hotel's parking (which was a key reason for choosing this hotel) was closed and all carparks full to bursting. Hotel's reception were unable to suggest a route and we didn't know the town. GPS always took us to closed-off roads. Spent the last few hours of our Brittany holiday driving around trying to find somewhere near to the hotel to park - eventually parked on a building site. Crowds of people milling around and noise, loudspeaker announcements, fireworks, bagpipes played directly outside our window! Hotel apparently sent email only a few days previously about roads being closed but we were on holiday and didn't receive it. No offer of a change to sea-facing room. No mini-bar as advertised. Colours of room (tomato red, graphite grey and dark beige) made room very dark and depressing. Room also quite hot and stuffy and we were obliged to have the window open. Five days ago we sent an email to the manager, Mr. Jauneau, (in French) asking for a response to our complaints but have not had the courtesy of a reply.

Dear NIGEL K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Roscoff Bord de Mer. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Besides, that's what we did with all of our customers to which you belong. An email was sent to each of them in order to prevent difficulties of access to the hotel and park Roscoff. Unfortunately you are the only one who did not receive it because you were on vacation. We could not know that. The hotel was full and it was difficult for us to upgrade you in a room with sea view. Heritage Day is part of the traditions and French culture. The music, parades in traditional costumes, the fireworks are attractions that typically interest to tourists, they have fun and fully contribute to the success of this great event. When it comes to decorating your room, this remains a taste story, and your room was well equipped with a minibar. Sincerely, Olivier Jauneau Manager

Our First Stay Under New Ownership

Customer review rating 4.6/5

William P. Couples - 28/09/2019 Confirmed reviews ALL

We have been regular guests at this hotel in previous years and are very pleased that although changes have been made, they have been done sympathetically and have enhanced our enjoyment. We were given our preferred room. The staff made us most welcome and were extremely helpful. The only small criticism that we would make is the lack of a non-slip bath/shower mat. As we are elderly, this would have been helpful.

Brilliant accommodation, fresh and clean.

Customer review rating 4.6/5

Rob Couples - 23/09/2019 Confirmed reviews ALL

Lovely modern room, with stunning views of the sea, in an old building. Lovely breakfast and friendly staff.

Great Hotel, Nightmare Parking and Access for Disabled!

Customer review rating 4.6/5

Mr G. W. Couples - 19/09/2019 Confirmed reviews ALL

This is a great hotel but is let down in several ways. My wife has a disability and access to the hotel starts at the car. Parking is a nightmare we were in the towns main carpark and that is a long way to walk with a disabled person. You are then confronted with stairs up to the foyer and reception. The lift is very small and restrictive. There is no evening restaurant, for an evening meal, only bar food. This is poor for such a prestigious hotel, we had to go up the street to another hotel for our evening meal. Lunch was equally poor, but having a balcony and sea view made up for the poor lunch. It should be made plain on any web site that parking is difficult and disabled access is poor.

Great Hotel let down by Parking

TripAdvisor rating 4.5/5

George W Couples - 19/09/2019 TripAdvisor review

This is a great hotel but disabled access is poor and parking is a nightmare. The room that we had was a sea view room with balcony. It was very nice but the bathroom is small and not well laid out. There is no evening restaurant only bar meals, same for lunch. This needs addressing in such a prestigious hotel. A full range of services should be available. Parking is not so easy to sort out due to the location. If you have infirm or disabled people in your group this hotel is best avoided.

Pleasant

Customer review rating 4.6/5

Brigid Couples - 18/09/2019 Confirmed reviews ALL

We had a pleasant stay. Staff were helpful and friendly. The biggest drawback was the automatic light in the small hallway between the bedroom and shower room. We don’t think it should be movement sensitive as it was intrusive and gave a loud audible click every time it came on or went off which became rather annoying.

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