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Novotel Miami Brickell Hotel 4 stars

Customer review rating 4.3/5 1,209 reviews

ALLSAFE approved hotel

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Novotel Miami Brickell
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+ 19 Services

Hotel extras

  • Amazing rooftop pool and bar

  • The hotel is located within 2 miles of the American Airlines Arena

  • Our hotel's location is central to some of the best dining in Miami

  • 5,000 square feet of meeting space featuring breathtaking views, and natural light.

  • Our proximity to the Port of Miami makes us the perfect pre and post cruise hotel

Hotel location

Novotel Miami Brickell

1500 Southwest 1st Ave
33129 miami
united states

Tel: +17866002600

Fax: (+1)786/6469383

Check-in from 15h00

Check out up to 12h00

  • By plane

    MIAMI INTERNATIONAL AIRPORT At 10km / 6 miles

  • By car

    RICKENBACKER At 1km / 0.62 miles

  • By train

    BRICKELL STATION At 0.4km / 0.25 miles

  • By train

    BRICKELL STATION At 0.4km / 0.25 miles

GPS :25.75996, -80.19911

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • 2 Bars
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Breakfast à la carte
    • Room service Additional charge
  • Room service
    • Hot meals
Meetings/Events
  • One Meeting room
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 275 rooms
    • 16 rooms for people with reduced mobility
    • No family room
    • 16 connecting rooms
    • 275 non-smoking rooms
    • 12 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Concierge
    • Concierge
Access to property
  • Self Parking
    • On site
Well-being
  • Vista Rooftop Pool
    • Outside
    • On site
  • Fitness Center
    • On site

Our accommodation(s)

Choose between a Standard King or Queen, room special for business trips or a couple, or the exclusive Suite or the Skyline Suite.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Miami Brickell

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,209 reviews

TripAdvisor Rating 4.5/5

2,739 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Not worth it!

Customer review rating 2.5/5

Lorene D. Business - 15/10/2021 Confirmed reviews ALL

The room was warm and musty. Maintenance had to come on two separate occasions to fix the TV, and adjust or reset air conditioner. A customer ordered using my room number for food/drink. I was refunded thankfully! In the future, please check room number and or name before charging.

Lack of communication

Customer review rating 1.0/5

Michelle B. Solo - 14/10/2021 Confirmed reviews ALL

I chose to stay an extra night and the person who usually knocks in the doors, asked if I was staying. I said yes. I called down to the front desk and a lady answered saying the only thing I had to do was get my room key changed over. So I went down and did that. However the guy with blonde tips in his hair knocked literally 4 more times. Bothered me from my work I was doing and woke me up a few times. It was just uncalled for. Front desk needs to communicate with their staff on who’s staying and who’s not so you don’t get bothered. Then a guy from the front desk came to knock on my room asking if I was staying and I said yes. Now it’s about 830 9 o’clock at night and I’m getting settled into bed. The front desk calls and says they need me at the front desk. Some guy with long hair says he needed to do the check out process and charge another security hold which made zero sense to me. So I asked why and he said ok then I’ll just charge your card for $0. I was like ok so you bothered me to come down here for this? It was just ridiculous. Then both nights my tv didn’t work and they sent a guy to come fix it. But still. It should work. I’m just not happy with my overall stay.

Pleasant stay

Customer review rating 5.0/5

Nick Friends - 13/10/2021 Confirmed reviews ALL

Friendly front desk people

Beautiful, absolute best hotel I’ve ever stayed at.

Customer review rating 4.5/5

Jihan A. Friends - 13/10/2021 Confirmed reviews ALL

I enjoyed every second, I came to celebrate my birthday and this has been one of the best hotel experiences Ive had. Ever cleaned so beautiful.

Customer review rating 3.5/5

Lexandrea G. Couples - 13/10/2021 Confirmed reviews ALL

Representative at the front desk was very rude when checking in. Was rushing me the whole time when I was consulting with my husband.

Perfect spot in all ways!

Customer review rating 5.0/5

Joan M. Friends - 10/10/2021 Confirmed reviews ALL

We stayed for my sons wedding and enjoyed all the amenities this great hotel has to offer!

Not horrible but wouldn’t return.

Customer review rating 2.5/5

Tc Friends - 08/10/2021 Confirmed reviews ALL

The stay was just OK. Some good and some bad. First impression was the dirty carpet in the lobby. The lobby smelled great but the look of it didn’t really match. I feel the hotel looked much nicer in photos online but, not a huge deal. Person behind the front desk was nice. Check in was smooth. No complaints there. The room was definitely in need of an update but again, not a huge deal to me. There were two aspects I was pretty disappointed with: 1. Bartender at the pool had a poor attitude and acted as if it was an inconvenience so serve me. He was the reason I only bought one drink (would’ve loved to have gotten a few more but felt uncomfortable doing so) 2. The “room service” was a little ridiculous. I ordered some food and asked for a glass of water or ice water. She said they only had bottled water for $5. I told her I just needed some drinking water… like tap water with ice. Since this is room service I assumed that wouldn’t be a problem but she said no, I could only purchase water. I would have ordered Uber Eats or Door Dash had I known. I’ve never had a restaurant, let alone one from a nice hotel, tell me I had to pay for water. It’s “room service” but they can’t bring me some ice water in a cup?? I travel often and I frequent Florida. I chose the Novotel at random and based on some photos but I most likely wouldn’t stay here again just based on these few off putting things. They aren’t a huge deal, but when you’re spending $200 a night, you expect better in the service department. I pay less at an embassy suites, etc and receive better service. Positives were: beautiful pool, very nice bartender in the hotel lobby (I was comfortable getting a drink there, not at the pool due to that rude bartender).

Customer review rating 3.0/5

Shandoura Families - 07/10/2021 Confirmed reviews ALL

It was good to the naked eye and the location was good. But the wallpaper was coming off in my bathroom the sheets had stains on them there was trash left in the cans so I don’t be the room was cleaned before we got there

Clean and comfortable rooms

Customer review rating 3.5/5

Sandi Friends - 04/10/2021 Confirmed reviews ALL

Very fancy place but some of the other guest were rude and loud in the lobby. I also thought I had a military discount, being a disable Veteran, and I found that I could have booked through a third party and got a cheaper rate then when I booked direct. Very disappointing. One of the people in my group picked the hotel and I thought we had breakfast also but didn't realize you had to pay extra. Plus there is no transportation like some of the other places. It was ok but probably wont be back

Great Service and Location

Customer review rating 5.0/5

Carlos Couples - 04/10/2021 Confirmed reviews ALL

outstanding customer service, rooms where well spaced,new and clean

Good stay

Customer review rating 4.0/5

Jose B. A. Business - 04/10/2021 Confirmed reviews ALL

Everything was almost perfect except for the equipment in the gym. The bicycle in the gym is broken. The screen doesn’t work (and hasn’t worked for many, many months now).

It was well located.

Customer review rating 2.0/5

Thalia Friends - 03/10/2021 Confirmed reviews ALL

Upon arriving I did not feel a warm welcome. There was a lot of noise and disruptive guests on my floor. The management blamed me for wanting to check out early. Never once did they say, "I’m sorry for your experience, how can we make it better?” I won’t be recommending or returning. Hi hr

Terrible Front Desk Service

Customer review rating 0.5/5

Franchesca R. Couples - 02/10/2021 Confirmed reviews ALL

- No cleaning for a 5 day stay - Tried to charge us for a mask - Terrible attitude towards wedding guest who blocked several rooms and not accommodating

Great locale!

TripAdvisor rating 5.0/5

stephaniedock12 27/08/2021 TripAdvisor review

Excellent stay, staff very accommodating, food good, location excellent walking distance to grocery stores, restaurants and shopping, also by car beach is 30 mins away. rooftop pool is a great way to end your day. Parking accessible,

Dear Stephanie, Thank you for sharing your excellent review. I am glad you experienced our world class service, enjoyed our convenient location and beautiful amenities. We will look forward to welcoming you back during your next trip to Miami. Best Regards, Claudia Di Gino General Manager

Weekend Away

TripAdvisor rating 5.0/5

FLLCory 22/01/2020 TripAdvisor review

We recently stayed at the Novotel for a concert at the American Airlines Arena. The room was spacious, clean, and the bathroom was quite modern and spacious - a pleasant surprise. The service when we arrived by the valet was warm and welcoming - the gentleman who was working recognized us throughout our stay and made our stay special. The roof top pool is beautiful and yoga on the Sunday morning was a nice addition. The lobby is clean and bright. Location is great - walking distance to Brickell and South Miami Road and its restaurants and bars. We even walked back from the arena which was a 30 minute walk. Very central to the Brickell area and easy to navigate the neighborhood.

Dear FLLCory, Thank you so much for a lovely review! We are delighted to read you enjoyed your stay with us and appreciated our hotel, its amenities and our services. Your public recognition means the world to us. We hope you enjoyed the show at the American Airlines arena and hope to welcome you back anytime soon. Thanks a million David Siauvaud Guest Experience Manager

Best stay in Miami

TripAdvisor rating 5.0/5

stefaniaandriolo Couples - 09/12/2019 TripAdvisor review

A team of smiling and kind Heartists, makes the modern environment even more welcoming and gives it a nice memory of being in Miami. I particularly appreciated the olfactory identity in the lobby and very comfortable bed. Get advice from the Reception for your excursions and tours: they have worked hard to satisfy all the requests.

Dear stefaniaandriolo, Wow! Thank you so much for an amazing review! We appreciate you taking the time to review us and share your feedback and experiences. We are glad to read you enjoyed your stay with us and was able to experience our now famous world class services. At Novotel Miami Brickell, we strive for excellence and I am sure your feedback will serve as motivation for our heartists to deliver the best of themselves on a daily basis. Dear Stefania, it has been personally a pleasure to welcome you here and I am looking forward to welcoming you back during your next trip to Miami. Should we be of any assistance, please, do not hesitate to contact me directly. Thanks a million David Siauvaud Guest Experience Manager

Home away from home in Miami

TripAdvisor rating 4.0/5

Jorge R Couples - 01/12/2019 TripAdvisor review

Modern hotel, well situated close by to what we wanted to visit. The room was very good and comfortable. The bathroom was modern and clean. The staff was also very nice friendly and professional. Wifi worked very well throughout the hotel

Dear Jorge R, Thank you so much for sharing your feedback and experience with us. We are glad to read you enjoyed your stay with us and appreciated our hotel and services as well as our professional staff. We truly hope to welcome you back anytime soon. Many thanks David Siauvaud Guest Experience Manager

Nice Hotel - typical Accor / Novotel

TripAdvisor rating 4.0/5

AndreasXffm Friends getaway - 24/11/2019 TripAdvisor review

Typical Accor, a very nice hotel, with European breakfast and very friendly staff. I was lucky to get a room upgrade and could enjoy the view of the sea from the upper floors. The gym is well equipped and was not heavily frequented during the stay. The pool is a dream, unfortunately the weather didn't play along during our stay. Recommendation - via or lyft from the airport to the hotel.

Dear AndreasXffm, Thank you so much for taking the time to share your feedback and experience with us. I am glad to read the team was able to offer you an upgrade to create a better experience despite of the weather. We hope to welcome you back anytime soon. Thanks a million Best regards, David Siauvaud Guest Experience Manager

Visit

TripAdvisor rating 4.0/5

lhdanziger Family - 15/11/2019 TripAdvisor review

Staff was pleasant and attentive. Too much perfume or deodorizer used in lobby. Doormen were excellent. Room could have been vacuumed better. Restaurant food was mediocre. Too much perfume or deodorizer in the front lobby.

Dear lhdanziger, Thank you for sharing your feedback and experience with us at it helps us maintain and improve our operations to better serve you in the future. While we are very happy to read you appreciated our staff, we also apologies for not having met all your expectations during your stay. At Novotel Miami Brickell, we strive for excellence and our guests satisfaction is paramount. We hope you give us another chance to welcome you back and demonstrate you our world class services. Dear lhdanziger, should you have any concerns, questions, or if we can be of any assistance, please do not hesitate to contact us directly. We are committed to welcome you back. Sincerely, David Siauvaud Guest Experience Manager

Novotel Miami Brickell

TripAdvisor rating 4.0/5

Philippe D Family - 06/11/2019 TripAdvisor review

Perfect location in the heart of Brickell, 10 minutes walk to Brickell village and Brickell city center; very confortable rooms with a beautiful city view. Excellent service ! Easy Check In and check out.

Dear Philippe D, Thank you so much for sharing your feedback and experience with us. It's always a pleasure to receive positive feedback and your comments help us maintain and improve our operations. Dear Philippe D, please do not hesitate to send me an email at david.siauvaud@accor.com to let us know what we could do better to receive a 5 star review from you during your next visit. Looking forward to hearing from you and welcoming you once again at Novotel Miami Brickell. Thanks a million David Siauvaud Guest Experience Manager

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