Novotel Miami Brickell 4 stars

Customer review rating (ALL Rating) 4.3/5 2,793 reviews

Novotel Miami Brickell - Image 1
Novotel Miami Brickell - Image 2
Novotel Miami Brickell - Image 3
Novotel Miami Brickell - Image 4

Description

Hotel extras

  • Pet friendly hotel in Miami! Accepts dogs and cats up to 15 kg

  • Enjoy one of the best hotel pools in Miami, on the hotel's rooftop

  • Hotel in Miami near Cruise Port: 15 minutes away

  • Family hotel in Miami: accommodation for up to 4 people

  • 5,000 square feet of meeting space featuring breathtaking views, and natural light

Our accommodation(s)

Hotel location

Novotel Miami Brickell

1500 Southwest 1st Ave
33129 Miami
United States

GPS:25.75996, -80.19911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,793 reviews

Customer review rating 5.0/5

Sierra G. Friends - Confirmed reviews ALL

The vibes was everything

Customer review rating 1.0/5

James H. Business - Confirmed reviews ALL

They tried to overcharges we had to cancel. We had to stay one night. The coffee was horrendous even though they charge €6 sorry dollars for the worst flat white I’ve had in a long time. Breakfast was very poor quality mini bar was empty only one water available in the room gym was tired. Reception was having work done the Restaurant/sorry the bar upstairs at swimming pool closed before time the restaurant was closed on Thursday completely and the bar closed early as well. Tried to charge me $400 for the night horrendous. Booked directly not through a third-party as an aqua member was far more expensive than third-party wouldn’t know a price guarantee absolute rubbish went to somewhere else slightly less money fantastic in comparison.

Dear James H., Thank you for sharing your feedback regarding your recent stay at Novotel Miami Brickell. I sincerely apologize for the inconveniences you experienced, which do not align with our commitment to providing a quality guest experience. I appreciate your comments about the pricing and the issues you faced with the coffee and breakfast service. We strive to ensure that our food and beverage offerings meet the expectations of our guests. Your feedback regarding the mini bar and gym facilities has been noted, and I assure you that we regularly assess these amenities to enhance guest satisfaction. I regret that the bar and restaurant hours did not meet your needs during your visit. We aim to provide clear communication regarding operational hours, and I will address this with our team to ensure better alignment in the future. Your experience as an Accor member is important to us, and I am sorry that it did not meet your expectations this time. Thank you once again for your valuable input. We hope to have the opportunity to welcome you back in the future under more favorable circumstances. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Angel A. H. Business - Confirmed reviews ALL

I was greeted and welcomed with a friendly hello. I was informed of the hotel resources available and was offered/given information.

Customer review rating 1.5/5

Lokanath B. Families - Confirmed reviews ALL

Disappointed by the lack of basic in-room amenities and poor housekeeping responsiveness during the stay.

Customer review rating 4.0/5

Stephen R. Solo - Confirmed reviews ALL

Friendly Staff

Other web-users rate our hotel

  • 1,288 reviews 8.8/10 Location
  • 1,753 reviews 7.1/10 Room
  • 1,790 reviews 7.8/10 Service
  • 28 reviews 2.6/10 WiFi
  • 890 reviews 7.8/10 Cleanliness
  • 591 reviews 7.6/10 Amenities
  • 488 reviews 8.6/10 Vibe
  • 418 reviews 7.4/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Miami