Novotel Miami Brickell Hotel 4 stars

Customer review rating 4.5/5 664 reviews
Novotel Miami Brickell
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+ 24 Services
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Room 1

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Hotel extras

  • Amazing rooftop pool and bar, complete with cabanas and lounges

  • The hotel is located within 2 miles of the American Airlines Arena

  • Our hotel's location is central to some of the best dining in Miami

  • 5,000 square feet of meeting space featuring breathtaking views, and natural light.

  • Our proximity to the Port of Miami makes us the perfect pre and post cruise hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Solarium
  • Boat excursions
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Hot meals
  • Snack & beverage machine
Business services
  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Miami Brickell

1500 Southwest 1st Ave
33129
miami
united states

Tel: +17866002600

Fax: (+1)786/6469383

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    MIAMI INTERNATIONAL AIRPORT At 10km / 6 miles

  • By car

    RICKENBACKER At 1km / 0.62 miles

  • By train

    BRICKELL STATION At 0.4km / 0.25 miles

  • By train

    BRICKELL STATION At 0.4km / 0.25 miles

GPS :25.75996, -80.19911

Our accommodations

Choose between a Standard King or Queen, room special for business trips or a couple, or the exclusive Suite or the Skyline Suite.

Superior 1 King Non Smoking

  • Max. number of persons: 2
  • Area: From 30
  • Ironing board and flat-iron
  • Mini Bar

Superior 2 Queen Non Smoking

  • Max. number of persons: 4
  • Area: From 33
  • Coffee/tea making facilities
  • Mini Bar

Superior Bay View 1 king bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: Bay view *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Superior Bay View Room Two Queen beds

  • Max. number of persons: 4
  • Area: From 32
  • Views: Bay view *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Superior King bed room, Accessible

  • Max. number of persons: 2
  • Area: From 30
  • Coffee/tea making facilities
  • Mini Bar
Accessible room

Superior King bed room, Hearing impaired

  • Max. number of persons: 2
  • Area: From 30
  • Coffee/tea making facilities
  • Mini Bar

Superior 2 Queen Non Smoking, Accessible

  • Max. number of persons: 4
  • Area: From 33
  • Coffee/tea making facilities
  • Mini Bar

Superior 2 Queen Non Smoking, hearing impaired

  • Max. number of persons: 4
  • Area: From 33
  • Coffee/tea making facilities
  • Mini Bar

Superior Bay View 2 Queen Hearing Impaired Non Smoking

  • Max. number of persons: 4
  • Area: From 32
  • Views: Bay view *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Executive Suite 1 King Non Smoking

  • Max. number of persons: 3
  • Area: From 43
  • Coffee/tea making facilities
  • Mini Bar
Accessible room

Skyline 1 Bedroom Suite 1 king accessible

  • Max. number of persons: 4
  • Area: From 90
  • Views: Bay view, City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar
Accessible room

Executive Suite 1 King Hearing impaired Non Smoking

  • Max. number of persons: 2
  • Area: From 43
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

LIMA RESTAURANT

Type of cuisine: Other cooking style

Named after one the most popular culinary destinations, Lima brings forth the many influences of Peruvian cuisine to the heart of Brickell. The menu features influences from the conquistadors of Spain and Portugal to the far east of Japan and Korea.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

UVA BAR

Photo non contractuelle / Strictly non binding

UVA bar, is famed for their crisp drinks, terrific selection of Chilean and Argentinian wine and their signature Pisco Sours. Whether you are meeting friends, entertaining clients, or celebrating a special occasion, UVA provides the perfect atmosphere.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VISTA POOL BAR

Photo non contractuelle / Strictly non binding

Located just steps from our stunning infinity edge pool and selection of intimate private cabanas, Vista Pool Bar offers guests a delicious menu of signature tapas, refreshing craft cocktails, with incredible views of the Miami city skyline and bay.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Miami Brickell

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

664 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,629 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great hotel

Customer review rating 4.5/5

Anonymous Business - 20/02/2020 Confirmed reviews ALL

I had a great stay here! The rooms are clean and the staff is friendly. The food is good and other than breakfast, the hotel menu is pretty fairly priced. There was some noise coming from the hotel lobby, but my room was also directly above it. I notified staff and they fixed the issue right away. Beautiful pool and a great location in downtown Miami.

Dear Lilli, Thank you very much for taking the time to share your feedback and experience. We are glad to read you enjoyed your stay with us. We are committed to welcome you back. Sincerely, David Siauvaud Guest Experience Manager

great location and great service

Customer review rating 4.5/5

Luis Families - 20/02/2020 Confirmed reviews ALL

My stay was brief but everything was very clean and the customer service was hands on. The only negative is that the minibar was empty. No space for temptations.

Dear Luis, Thank you for taking the time to share your feedback and experience with us. We appreciate your support as it helps us to maintain and improve our operations to better serve you in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Siauvaud Guest Experience Manager

Great service and hospitality

Customer review rating 4.5/5

Alex M. Solo - 19/02/2020 Confirmed reviews ALL

Loved this hotel being a native New Yorker. Gives you a new feeling with friendly service and a stunning rooftop view.

Dear Alex, Wow! Thank you for a great review! We appreciate your support and hope to welcome you back to Sunny Miami anytime soon from cold New York. Sincerely, David Siauvaud Guest Experience Manager

good stay

Customer review rating 4.5/5

Elaine Business - 19/02/2020 Confirmed reviews ALL

short stay but very friendly staff and clean room. My only comment were the pillows were too soft. Overall, it was a great stay.

Dear Elaine, We very much appreciate your comments regarding your stay at the Novotel Miami Brickell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Siauvaud Guest Experience Manager

Amazing location and value

Customer review rating 4.5/5

Liz Couples - 18/02/2020 Confirmed reviews ALL

Hotel was very nice and great value for that area of Miami

Dear Elizabeth, Wow! Thank you so much for a great rating and review. We are delighted to read you enjoyed your stay and we hope to welcome you back during you next visit to Miami. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Siauvaud Guest Experience Manager

Staff appear to be young and inexperienced on multiple levels

Customer review rating 4.5/5

Jeff Couples - 17/02/2020 Confirmed reviews ALL

The heavy expense to stay at this hotel would lead one to believe that you will be treated appropriately by all staff members. This was the furthest from the truth. From the moment we arrived to the upstairs patio pool and the in between experiences we had, it would appear that the staff were hired directly from a motel somewhere along the highway on I 95.

Dear Mr. W., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Miami Brickell. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our teams in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, David Siauvaud Guest Experience Manager

Overall pleasant stay

Customer review rating 4.5/5

D Couples - 17/02/2020 Confirmed reviews ALL

Front desk staff helpful. Had an already opened Evian bottle of water in the room which took two separate phone calls to get replaced. Bar on roof was out of a lot of supplies for the signatures cocktails and the menu didn’t say anything about the included gratuity. Between the tip and tax the bill was MUCH higher than anticipated

Dear Daniel, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Miami Brickell. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our teams in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, David Siauvaud Guest Experience Manager

Great location close to Miami International Boat Show and Virginia Key.

Customer review rating 4.5/5

Suzanne Business - 17/02/2020 Confirmed reviews ALL

What a pleasant surprise! The Novotel was clean, bright and full of interesting artwork and decor. My room was spic and span, sheets very clean and crisp, great lighting and a beautiful view of the bay. LOVED the rooftop pool for sunsets and relaxation. Wish there was a hot tub. Food at Lido was delicious. Close walking distance to Brickell where I had a couple delicious meals. Loved my stay here. Staff here aims to please.

Dear Suzanne, Wow! We very much appreciate your comments regarding your stay at the Novotel Miami Brickell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Siauvaud Guest Experience Manager

really well located

Customer review rating 4.5/5

Simon L. Business - 17/02/2020 Confirmed reviews ALL

I had invconvinience with the laundry department, because I ask for overnight cleaning and pressing since I had a important meeting the next day, and it was not until I called the next day that they told me the hotel didnt even send the clothes. I asked to speak with the manager since there is a problem with a reservation, I arrived on feb 4 and the reservation was not until march 4, so I want to solve this problem, the in turn manager told me they were going to communicate with me and never did, this was 2 weeks ago. I need to communicate to solve this issue as soon as possible.

Dear Mr. L., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Miami Brickell. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our teams in order to prevent any future occurrence. Our reservation department will contact you soon. In case nobody reaches out to you in the next 48hrs, please do not hesitate to contact me directly and I will personally make sure to assist you. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, David Siauvaud Guest Experience Manager
Customer review rating 4.5/5

Dave Business - 17/02/2020 Confirmed reviews ALL

Very nice property with great amenities

Dear Dave, Thank you so much or taking the time to review us and shre your feedback. We truly appreciate your support and hope to welcome you back anytime soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Siauvaud Guest Experience Manager

It's the little things . . .

Customer review rating 4.5/5

John Couples - 17/02/2020 Confirmed reviews ALL

Overall, I thoroughly enjoyed my 4-day stay. Clean, comfortable, modern and quiet. Just 2 small things bothered me: 1. No "folding" luggage stand for my suitcase. 2. The bathroom sink drain barely lifted causing the sink to fill quickly and prevented a thorough drain of toothpaste, whiskers, etc. from the bowl. I want to say that it is done purposely to lessen the use of water but it is annoying as hell. On the plus side, there were many "convenient to use" electrical outlets!

Dear John, We very much appreciate your comments regarding your stay at the Novotel Miami Brickell. We appreciate your support and I will personally share your comments to our teams in order to improve our operations and better serve you in the future. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, David Siauvaud Guest Experience Manager

Too hot + poor service

Customer review rating 4.5/5

Brett B. Business - 15/02/2020 Confirmed reviews ALL

The room temperature was always VERY hot in the morning because the thermostat is on a motion sensor. That's insane for sleeping. There was also no mention of this feature when I checked in so I was left wondering if the thermostat was broken. Pool bar service was WAY too slow and very unprofessional (would just ignore you while you stood at the bar)

Dear Mr. B., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Miami Brickell. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our teams in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, David Siauvaud Guest Experience Manager

The BEST option. Great Location. Comfortable Room. Amazing Staff

Customer review rating 4.5/5

Miguel T. Couples - 15/02/2020 Confirmed reviews ALL

Me and my family have been staying at the Novotel for almost 3 years. Every time we are in Miami this is the place to stay. We visit more than 5 times a year. The best location. In and out easily without having to get in horrible traffic. The rooms are clean and comfortable. And the Staff!!! Everyone is so nice and professional. The Bellman and Valet guys are amazing!!! They really treat you like family. I always leave with a smile.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Miami Brickell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visits will be as pleasant as the previous ones. Sincerely, David Siauvaud Guest Experience Manager

Reasonable but not great.

Customer review rating 4.5/5

Pino B. Business - 14/02/2020 Confirmed reviews ALL

No Robe had to request , No water, had to buy, generally, service was OK except for the Security which was fabulous. for specific and additional details you may call me. Regards,

Dear Mr. B., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Miami Brickell. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies as it seems our Novotel standards did not meet your expectations. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, David Siauvaud Guest Experience Manager

Pleasant hotel

Customer review rating 4.5/5

Mario Business - 13/02/2020 Confirmed reviews ALL

Very helpful front desk staff as it was a problem with my travel agency making my reservation. However, for some reason my name has been registered as Alejandro F. which is wrong (I am Mario Fernández)

Dear Mario, Thank you for taking the time to review us and share your feedback and experience with us. We are glad to read you enjoyed your stay with us and I am personally glad to read our Front Desk team was able to assist you right away and fix any issue you were having with your reservation. Dear Mario, should you need any assistance for any future reservation, please do not hesitate to contact us directly. We are committed to welcome you back! Sincerely, David Siauvaud Guest Experience Manager

Overall Good stay - Train nearby is only downside

Customer review rating 4.5/5

K.j Business - 13/02/2020 Confirmed reviews ALL

Overall very pleasant stay from the cleanliness to the service, it was very enjoyable! However the only downside is getting a room that is on the side by the tracks as the train can be very loud and disruptive.

Dear Kevin, Thank you very much for taking the time to share your feedback and experience with us. We are glad to read you enjoyed your stay and appreciated our services. We apologies for the train passing nearby. We will make sure to assign you a room on the other side in the future for your convenience. We are committed to welcome you back. Sincerely, David Siauvaud Guest Experience Manager

Great area and location and easily accessible to other places

Customer review rating 4.5/5

D. S. Solo - 11/02/2020 Confirmed reviews ALL

Great stay. Room was nice and clean. Guest services were very nice and cordial. Hotel was pretty quiet so was able to get a good nights sleep. Rooftop and pool area was nice and had a nice top bar. Definitely would be staying there again when I'm in Miami.

Dear Darius, We very much appreciate your comments regarding your stay at the Novotel Miami Brickell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Siauvaud Guest Experience Manager

The location was great for walking around the city.

Customer review rating 4.5/5

Seketha A. Couples - 11/02/2020 Confirmed reviews ALL

The restaurants breakfast was good and refreshing. The rooftop pool was neat and clean.

Dear Seketha, Thank you for sharing your feedback and experience with us. We are glad to read you enjoyed our location as well as our breakfast buffet and rooftop pool. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Siauvaud Guest Experience Manager

JUST RIGHT

Customer review rating 4.5/5

Chris Business - 10/02/2020 Confirmed reviews ALL

Everything well designed, well thought. Not too much and not too little Just right. Well done. m

Dear Chris, WOW! Thank you so much for a great review! We appreciate your support and we are glad to read you enjoyed your stay with us and liked our property and its amenities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Siauvaud Guest Experience Manager

Well Located

Customer review rating 4.5/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Hotel is well placed for getting around Brickell and down town Miami. Service at the hotel is excellent and rooms are really nice. If there is one thing I would have liked was bathrobe and slippers

Dear Lynne, Thank you so much for taking the time to share your feedback and experience with us. We are glad to read you enjoyed your stay with us and appreciated our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Siauvaud Guest Experience Manager
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