Novotel Miami Brickell 4 stars

Customer review rating (ALL Rating) 4.3/5 3,062 reviews

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1500 Southwest 1st Ave, 33129 Miami, United States

Description

Hotel extras

  • Pet friendly hotel in Miami! Accepts dogs and cats up to 15 kg

  • Enjoy one of the best hotel pools in Miami, on the hotel's rooftop

  • Hotel in Miami near Cruise Port: 15 minutes away

  • Family hotel in Miami: accommodation for up to 4 people

  • 5,000 square feet of meeting space featuring breathtaking views, and natural light

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM 2 Queens, 355SF-32SM, City and Park view

Photo out of - SUPERIOR ROOM 2 Queens, 355SF-32SM, City and Park view

Spacious guest rooms with City views and floor to ceiling window. 50 inch LCD. Free wifi , Coffee Machine and Fridge

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 33 m² / 355 sq ft
  • Bedding 2 x Queen size bed(s)
See availabilities

Spacious guest rooms with view to the bay and floor to ceiling window. 50 inch LCD. Free wifi , Coffee Machine and Fridge

  • Views:

    Bay view

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Spacious guest rooms with view to the bay and floor to ceiling window. 50 inch LCD. Free wifi , Coffee Machine and Fridge

  • Views:

    Bay view

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Spacious guest rooms with floor to ceiling windows.Wheelchair accessible with roll-in shower with grab bars,space under sink and hand held shower. Functional and modern perfect for your comfort. Free wifi, 50 inch LCD TV, coffee machine and fridge.

Max. number of persons
2
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Spacious guest rooms with floor to ceiling windows, provides visual alarms and notification devices. Functional and modern perfect for your comfort. Free wifi, 50 inch LCD TV, coffee machine and fridge.

Max. number of persons
2
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Spacious guest rooms with floor to ceiling windows.Wheelchair accessible with roll-in shower with grab bars,space under sink and hand held shower. Functional and modern perfect for your comfort. Free wifi, 50 inch LCD TV, coffee machine and fridge.

Max. number of persons
4
Area
From 33 m² / 355 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Spacious guest rooms with floor to ceiling windows, provides visual alarms and notification devices. Functional and modern perfect for your comfort. Free wifi, 50 inch LCD TV, coffee machine and fridge.

Max. number of persons
4
Area
From 33 m² / 355 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your roomAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Spacious guest rooms with floor to ceiling windows, provides visual alarms and notification devices. Functional and modern perfect for your comfort. Free wifi, 50 inch LCD TV, coffee machine and fridge.

  • Views:

    Bay view

Max. number of persons
4
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • 3D TV screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

SKYLINE 1BR SUITE 1 King Mobility and Hearing accessible, Roll-in Shower, 968SF-89SM, Bay view

Photo out of - SKYLINE 1BR SUITE 1 King Mobility and Hearing accessible, Roll-in Shower, 968SF-89SM, Bay view

Spacious apartment style guestroom with floor to ceiling windows. Separate living room. Wheelchair accessible with Rollin Shower, Handheld shower, height adjusted peephole, lower closet shelf and curtain rods. Free Wifi, 50in LCD, AC.

  • Views:

    Bay view or City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 90 m² / 968 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

EXECUTIVE 1 BEDROOM SUITE 1 King Mobility accessible, Roll-in Shower, 463SF-43SM, City view

Photo out of - EXECUTIVE 1 BEDROOM SUITE 1 King Mobility accessible, Roll-in Shower, 463SF-43SM, City view

Spacious guest rooms with floor to ceiling windows.Weelchair accessible with roll-in shower with grab bars,space under sink and hand held shower. Separate living room area, wifi, private bathroom, 50in LCD, AC. Connecting room available upon rqst.

Max. number of persons
4
Area
From 43 m² / 462 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Miami Brickell

1500 Southwest 1st Ave
33129 Miami
United States

GPS:25.75996, -80.19911

Telephone
Fax +1 786-646-9383
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 275 rooms
  • 16 rooms for people with reduced mobility
  • 16 connecting rooms
  • 275 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed

Catering

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge
  • Breakfast à la carte

Snack and beverage machine

  • Snack and beverage machine

Business

8 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Outdoor playground for children

Well-being

Vista Rooftop Pool

  • Outside
  • On site

Fitness Center

  • On site
  • On site
  • Indoor parking
  • Private
  • 141 parking spaces

  • Parking pricing: 31.34 € 35 USD Per day

UVA LOBBY BAR & LOUNGE

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Musical Entertainment
  • Terrace

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

UVA bar, is famed for their crisp drinks and terrific selection of wine. Whether you are meeting friends, entertaining clients, or celebrating a special occasion, UVA provides the perfect atmosphere.

Whether you are looking for a seat down meal or a quick grab and go, we have the perfect breakfast for you. Choose from our fantastic buffet or our a la carte menu.

With a premier location in the heart of downtown Miami, our multi-function rooms, state-of-the-art event technology, and breathtaking city views all come together to create an unforgettable experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,062 reviews

Customer review rating 2.5/5

Crystal E. Business - Confirmed reviews ALL

Dear Crystal E., Thank you for sharing your feedback regarding your recent stay at Novotel Miami Brickell. I sincerely apologize for the inconveniences you encountered during your visit. I understand that the absence of certain in-room amenities, such as hair conditioner and extra towels, was disappointing. Our team strives to ensure all requests are fulfilled promptly, and I regret that this was not consistently your experience. Regarding the air conditioning issues, your comfort is a priority for us, and I appreciate your comments on this matter. Your suggestion about enhancing our smart TV features is valuable, and I will ensure it is communicated to our management team for consideration. While I am pleased to hear you enjoyed the Lobby Bar ambiance and our staff’s courteous service, I regret that the service speed did not meet your expectations. Your insights will be instrumental as we continue to refine our guest services. Thank you once again for your review, and I hope to welcome you back for an improved experience in the future. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Tatsiana Y. Families - Confirmed reviews ALL

Dear Tatsiana Y., Thank you for your positive feedback regarding our location and service. We are delighted to hear that you enjoyed the room size and proximity to shops and the cruise terminal. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 3.0/5

Vitorialuiza S. Families - Confirmed reviews ALL

Dear Vitorialuiza S., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our excellent location and the comfort of our beds. However, I regret to learn that your experience was marred by several incidents that did not meet your expectations. I sincerely apologize for the awkward situation involving the welcome amenities. We strive to provide thoughtful gestures for our guests, and I understand how this miscommunication could have been uncomfortable. Additionally, your concerns regarding room security are taken very seriously, as guest safety is our top priority. I assure you that we will review our procedures to prevent such occurrences in the future. Furthermore, I appreciate your feedback about the room lighting and mirror placement. Your comments will be considered as we look into potential enhancements to our facilities. Thank you once again for your insights. We value your feedback and hope to have the opportunity to better serve you in the future. Sincerely, Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 4.5/5

Caleb S. Business - Confirmed reviews ALL

Dear Caleb S., Thank you for your kind words regarding our staff. We are pleased to hear that our team was able to assist you effectively and provide helpful tips during your stay. Your feedback is greatly appreciated and serves as encouragement for our team to continue delivering excellent service. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Sophie A. Business - Confirmed reviews ALL

Dear Sophie A., Thank you for your positive feedback regarding your stay. We appreciate your suggestion about providing steamers for our guests. Your input is valuable as we strive to enhance our services. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Dear Crystal E., Thank you for sharing your feedback regarding your recent stay at Novotel Miami Brickell. I sincerely apologize for the inconveniences you encountered during your visit. I understand that the absence of certain in-room amenities, such as hair conditioner and extra towels, was disappointing. Our team strives to ensure all requests are fulfilled promptly, and I regret that this was not consistently your experience. Regarding the air conditioning issues, your comfort is a priority for us, and I appreciate your comments on this matter. Your suggestion about enhancing our smart TV features is valuable, and I will ensure it is communicated to our management team for consideration. While I am pleased to hear you enjoyed the Lobby Bar ambiance and our staff’s courteous service, I regret that the service speed did not meet your expectations. Your insights will be instrumental as we continue to refine our guest services. Thank you once again for your review, and I hope to welcome you back for an improved experience in the future. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Tatsiana Y. Families - Confirmed reviews ALL

Good room size, excellent location close to shops and cruise terminal.

Dear Tatsiana Y., Thank you for your positive feedback regarding our location and service. We are delighted to hear that you enjoyed the room size and proximity to shops and the cruise terminal. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 3.0/5

Vitorialuiza S. Families - Confirmed reviews ALL

Great Location, but Disappointing Experiences During Our Stay The hotel has an excellent location, and the bed is very comfortable. However, we experienced a few unpleasant situations that significantly affected our overall stay. The first incident happened shortly after our arrival. A bottle of champagne and chocolate-covered strawberries were delivered to our room, which initially seemed like a thoughtful welcome gesture. However, about 10 minutes later, hotel staff knocked on our door to take everything back, explaining that the items had been delivered to the wrong room. Fortunately, we hadn't touched anything yet, but the situation was extremely awkward, embarrassing, and unprofessional. The second incident was even more concerning. After spending an entire day exploring Miami, we returned to the hotel only to find our room door partially open. This was extremely unsettling, especially since we had several valuable belongings inside. I consider this a serious security issue and an unacceptable lack of attention to guest safety. Additionally, the room lighting and mirror placement are very poor, making it particularly difficult to apply makeup or get ready. Despite the excellent location and comfortable bed, these incidents significantly impacted our experience. Unfortunately, I would not stay at this hotel again.

Dear Vitorialuiza S., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our excellent location and the comfort of our beds. However, I regret to learn that your experience was marred by several incidents that did not meet your expectations. I sincerely apologize for the awkward situation involving the welcome amenities. We strive to provide thoughtful gestures for our guests, and I understand how this miscommunication could have been uncomfortable. Additionally, your concerns regarding room security are taken very seriously, as guest safety is our top priority. I assure you that we will review our procedures to prevent such occurrences in the future. Furthermore, I appreciate your feedback about the room lighting and mirror placement. Your comments will be considered as we look into potential enhancements to our facilities. Thank you once again for your insights. We value your feedback and hope to have the opportunity to better serve you in the future. Sincerely, Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 4.5/5

Caleb S. Business - Confirmed reviews ALL

All the staff I interacted with were very helpful. They took the time to understand my needs and always had helpful tips whenever I went up to the reception desk.

Dear Caleb S., Thank you for your kind words regarding our staff. We are pleased to hear that our team was able to assist you effectively and provide helpful tips during your stay. Your feedback is greatly appreciated and serves as encouragement for our team to continue delivering excellent service. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Sophie A. Business - Confirmed reviews ALL

Everything was great! My only recommendation would be to have steamers available to guests who request them. An iron is great, a steamer is even better!

Dear Sophie A., Thank you for your positive feedback regarding your stay. We appreciate your suggestion about providing steamers for our guests. Your input is valuable as we strive to enhance our services. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 4.5/5

Erika G. Friends - Confirmed reviews ALL

The hotel was very beautiful, the room was clean and modern, the shower handle was broken but overall it was ok, we spend 2 nights and the hotel just give you 2 bottles of water after that you have to pay even for tab water.

Dear Erika G., Thank you for your feedback. We are pleased to hear that you appreciated our location and the cleanliness of your room. We acknowledge your comments regarding the shower handle and our bottled water policy and will take them into consideration for future improvements. Sincerely, Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Aaron T. Business - Confirmed reviews ALL

Great experience for a company meeting. Good location, clean updated rooms, good conference rooms. Wi-fi could be faster.

Dear Aaron T., Thank you for your kind feedback regarding your recent experience at Novotel Miami Brickell. We are pleased to hear that you enjoyed our location, clean accommodations, and friendly service. Your suggestion regarding the Wi-Fi speed has been noted for future considerations. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 4.0/5

Martin O. Friends - Confirmed reviews ALL

We had a lovely stay at the Novotel Miami Brickell. We got a warm reception on arrival and swift check in. Room was large, clean and comfortable with a City view,. which also meant looking out over a train track. The bar area was very pleasant. Gym was well equipped with a view and roof top pool area was a lovely spot to relax. Overall we had a great stay and would recommend, specially as the hotel is a short walk from Brickell with all its bars, shops and restaurants.

Dear Martin O., Thank you for your positive review regarding your recent stay at Novotel Miami Brickell. We are delighted to hear that you enjoyed a warm reception and swift check-in, as well as your spacious and clean room with a city view. It is pleasing to know that you found our bar area enjoyable and appreciated the well-equipped gym and rooftop pool area for relaxation. We take pride in our location, and it is gratifying to learn that you found our proximity to Brickell's vibrant atmosphere convenient. Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful stay in the future. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Hyde J. Business - Confirmed reviews ALL

Very helpful staff, great location and easy to walk to Brickell area. Luxury hotel that made me feel at home.

Dear J. Hyde, Thank you for sharing your positive experience at Novotel Miami Brickell. We are delighted to hear that you found our location convenient and our staff helpful. It is our goal to provide a luxurious and welcoming environment for all our guests. Sincerely, Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 4.5/5

Mathieu V. Business - Confirmed reviews ALL

Nice room, spacious and calm. Bathroom is roomy as well and the view is great! Only downside was a window in the entrance of my room which did not have blinds, so light was still coming in the part of the room where the bed is.

Dear Mathieu V., Thank you for taking the time to share your experience at Novotel Miami Brickell. We are pleased to hear that you enjoyed the spaciousness and tranquility of your room, as well as the beautiful view. We appreciate your feedback regarding the window in your room, and we will certainly take it into consideration as we strive to enhance our guests' comfort. Sincerely, Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Bell T. Business - Confirmed reviews ALL

Enjoy the roof top bar along with happy hour.

Dear Bell T., Thank you for your positive feedback regarding your experience at our hotel. We are delighted to hear that you enjoyed our great location and the rooftop bar during happy hour. We hope to welcome you back for another enjoyable stay in the future. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 4.5/5

Farah V. Couples - Confirmed reviews ALL

We had a beautiful time in this hotel. Maybe it lacks some furnitures in the bathroom. Otherwise everything was perfect and the service is wonderful

Dear Farah V., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your time and found our service to be wonderful. Your feedback regarding the bathroom furnishings is appreciated and will be taken into consideration for future improvements. Sincerely, Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Jordan K. Couples - Confirmed reviews ALL

Great experience. We had no issues and the staff were super friendly.

Dear Jordan K., Thank you for your kind words regarding your recent stay at Novotel Miami Brickell. We are delighted to hear that you had a beautiful experience and found our staff to be friendly. Your feedback is greatly appreciated. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Alain B. Friends - Confirmed reviews ALL

Staff was amazing and so pleasant, from Mohammed Ali to Rachel, from Ishany to Muhemmet. They gave a super friendly service with a lot of kindness and attention.

Dear Alain B., Thank you for your kind words regarding our staff. We are delighted to hear that you received attentive and friendly service during your stay. Your feedback will be shared with the team to encourage their continued dedication to guest satisfaction. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Nicolas D. Friends - Confirmed reviews ALL

Excellent

Cher Nicolas D., Nous vous remercions pour votre évaluation élogieuse. Nous sommes ravis d'apprendre que votre séjour a été parfait et excellent. Votre satisfaction est notre priorité et nous espérons vous accueillir à nouveau très bientôt. Cordialement, Waseem Janjua Directeur de l'expérience client et de la formation Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – États-Unis novotelmiami.com Wa…

Customer review rating 4.0/5

Robert M. Families - Confirmed reviews ALL

The hotel is clean, and the staff are professional, friendly and helpful. However, the card payment system seems unnecessarily complicated, particularly when using different cards. The process was not always clear, even to the reception staff, which led to some misunderstandings, confusion and unnecessary frustration.

Dear Robert M., Thank you for your positive remarks regarding our cleanliness and the professionalism of our staff. I apologize for the complications you experienced with our card payment system. Your feedback is valuable as we strive to improve our processes for a smoother experience. Best regards, Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 4.5/5

Claire H. Families - Confirmed reviews ALL

We arrived late in the evening and found there was an issue with our booking through a third party. The front desk person went over and above to sort it out for us. We then had an super stay experiencing Bricknell.

Dear Claire H., Thank you for your kind words regarding our location, accommodations, and the service you received from our staff. I am pleased that your experience with us was positive and that our team could assist you with your booking issue. We look forward to welcoming you back. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Jason M. Families - Confirmed reviews ALL

We booked this hotel the night before leaving for a cruise the following morning. The staff were extremely helpful. They provided us with a complimentary toothbrush which we forgot and delivered to our room. The printer in the lobby was out of service so the receptionist at the front desk printed out our luggage tags for us. The hotel had a great Miami vibe and our room was clean and spacious. The food served at the pool deck was delicious. The breakfast which was included with our room was fresh and probably one of the best breakfast buffets we have had. After leaving, we discovered that our daughter had forgotten to grab her favorite stuffed animal from her bed. I emailed the hotel from the cruise and they found it and set it aside until our return. After arriving back from our cruise, we stopped by the hotel and the loss prevention manager returned the animal to our daughter saving our trip. We had several hours until our flight left, so the hotel offered to hold our bags for a couple hours while we explored the city. We had read mixed reviews prior to our stay, but most seemed positive so we took a chance and booked. I am glad we did because I don’t think another hotel in the area could have provided the level of service that they did. We were extremely pleased and would definitely book again.

Dear Jason M., Thank you for taking the time to share your experience at Novotel Miami Brickell. We are delighted to hear that our team provided you with helpful service, from assisting with your luggage tags to ensuring your daughter's stuffed animal was safely returned. Your appreciation for our vibrant atmosphere and the quality of our breakfast buffet is also greatly valued. We strive to create a welcoming environment for our guests, and it is gratifying to know that our efforts contributed to your enjoyable stay. Additionally, we are pleased that our luggage storage service was convenient for you while you explored Miami. We appreciate your feedback and hope to welcome you back in the future for another memorable experience. Sincerely, Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 2.0/5

Arvind S. Couples - Confirmed reviews ALL

Stayed for 5 nights. Used Room glasses were not replaced. Air conditioning in room stopped working one night. Service was poor. Will not recommend anybody stay here.

Dear Arvind S., Thank you for your feedback regarding your recent stay. I regret that your experience did not meet your expectations, particularly concerning the service and room maintenance. Your comments are invaluable as we strive to enhance our offerings for all guests. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 4.0/5

Abi O. Families - Confirmed reviews ALL

We were there for 1 night and 2 days. We felt it was restful. The staff were friendly and helpful.

Dear Abi O., Thank you for your kind words about your stay. We are delighted to hear that you found our check-in process efficient and our staff attentive. It is wonderful to know that you enjoyed the spacious and clean accommodations, as well as our convenient location. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Other web-users rate our hotel

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