Novotel Miami Brickell 4 stars

Customer review rating (ALL Rating) 4.3/5 2,795 reviews

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1500 Southwest 1st Ave, 33129 Miami, United States

Description

Hotel extras

  • Pet friendly hotel in Miami! Accepts dogs and cats up to 15 kg

  • Enjoy one of the best hotel pools in Miami, on the hotel's rooftop

  • Hotel in Miami near Cruise Port: 15 minutes away

  • Family hotel in Miami: accommodation for up to 4 people

  • 5,000 square feet of meeting space featuring breathtaking views, and natural light

Our accommodation(s)

Hotel location

Novotel Miami Brickell

1500 Southwest 1st Ave
33129 Miami
United States

GPS:25.75996, -80.19911

Telephone
Fax +1 786-646-9383

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,795 reviews

Customer review rating 5.0/5

Glodemaris L. Solo - Confirmed reviews ALL

Had an excellent stay at the Novotel Brickell. The staff was incredibly friendly and welcoming from the moment I arrived, and they graciously accommodated both an early check-in and a late check-out without any hesitation, which made my trip much more convenient. The location is ideal: close enough to walk to restaurants, shops, and everything Brickell has to offer, yet far enough from the noise to relax and get a good night’s sleep. The pool area and bar were also great places to unwind after a busy day. The only minor issue I experienced was at the café one morning, where service was unusually slow. However, the manager personally stepped in to assist, and the situation was handled professionally. Overall, a fantastic stay with excellent service, a great location, and amenities that exceeded my expectations. I would definitely stay here again. ⭐⭐⭐⭐⭐

Dear Glodemaris L., Thank you for your wonderful feedback regarding your recent stay at Novotel Miami Brickell. We are delighted to hear that you had an excellent experience and found our staff to be welcoming and accommodating. Your appreciation for our location and amenities is greatly valued, as we strive to provide our guests with the best possible environment to relax and enjoy their time in Brickell. We sincerely apologize for the delay you experienced at the café. While it is gratifying to know that our manager was able to address the situation, we understand that prompt service is essential to our guests’ experience. We appreciate your understanding and feedback, which will help us continue to improve our services. Thank you once again for your kind words. We look forward to welcoming you back on your next visit. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 4.0/5

Oren G. Business - Confirmed reviews ALL

The hotel is located in a nice spot and is clean and comfortable. Gym can be better.

Dear Oren G., Thank you for your positive feedback regarding our location and the cleanliness of our hotel. We appreciate your suggestion about the gym, and we will consider it as we strive to enhance our facilities for our valued guests. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Lucretia D. Families - Confirmed reviews ALL

Clean accommodations Great breakfast Towels & Pool was awesome Staff helpful & friendly

Dear Lucretia D., Thank you for your wonderful feedback. We are delighted to hear that you appreciated our central location, cleanliness, breakfast, and the helpfulness of our staff. Your positive remarks motivate us to continue providing exceptional experiences for our guests. Best regards, Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 3.0/5

Larry R. Friends - Confirmed reviews ALL

Need employees that understand English. I called to say that our air-conditioner wasn't working. Had to call again in ~ 20 minutes. Still no help. Then, call again and get HAIR conditioner. Not happy.

Dear Larry R., Thank you for your feedback regarding your recent stay. I apologize for the communication issues you experienced with our team and the delay in addressing your air-conditioning concern. We strive to provide excellent service and will review this matter with our staff to ensure clarity in communication. Sincerely, Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 3.5/5

Roberto A. B. D. S. Couples - Confirmed reviews ALL

Bed and shower are satisfactory. Tram line behind the hotel makes it noisy. May not be suitable for families, given the public.

Dear Roberto A. B. d. S., Thank you for sharing your feedback regarding your recent stay. We acknowledge your concerns about noise from the tram line and the suitability of our hotel for families. Your insights are valuable and will be considered as we strive to enhance our guest experience. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Other web-users rate our hotel

  • 1,283 reviews 8.8/10 Location
  • 1,751 reviews 7.1/10 Room
  • 1,796 reviews 7.7/10 Service
  • 25 reviews 2.9/10 WiFi
  • 894 reviews 7.9/10 Cleanliness
  • 589 reviews 7.6/10 Amenities
  • 482 reviews 8.7/10 Vibe
  • 425 reviews 7.2/10 Breakfast

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