Novotel Miami Brickell 4 stars

Customer review rating (ALL Rating) 4.3/5 2,822 reviews

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Description

Hotel extras

  • Pet friendly hotel in Miami! Accepts dogs and cats up to 15 kg

  • Enjoy one of the best hotel pools in Miami, on the hotel's rooftop

  • Hotel in Miami near Cruise Port: 15 minutes away

  • Family hotel in Miami: accommodation for up to 4 people

  • 5,000 square feet of meeting space featuring breathtaking views, and natural light

Our accommodation(s)

Hotel location

Novotel Miami Brickell

1500 Southwest 1st Ave
33129 Miami
United States

GPS:25.75996, -80.19911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,822 reviews

Customer review rating 5.0/5

Tamara G. Families - Confirmed reviews ALL

Stayed at Novotel with my wife and daughter for a few days before we boarded a cruise ship. Very happy with our choice in hotel. Will stay there again.

Customer review rating 5.0/5

Brittney M. Families - Confirmed reviews ALL

Loved everything about this hotel. From the staff, to the quick service, food, location. Everyone was so helpful and nice.

Customer review rating 1.5/5

Jolita M. Business - Confirmed reviews ALL

I already described it on booking. Din’t get feedback you just closed the chat. First, I was assigned the room next to the elevator - noisy all the time. I asked for the room change by WhatsApp chat, call and booking chat - nobody reacted to my requirement. Besides noisy, the room was cold. I called twice the reception at least to bring a heater or suggest other solution- they said they will but nobody did anything. There was some door with ventilation holes in my room and cold air was also coming from there. We will remove this hotel from our list for company business trips.

Dear Jolita M., Thank you for sharing your experience with us. I sincerely apologize for the inconveniences you encountered during your stay. It is disheartening to learn that you were assigned a room near the elevator and that your requests for a room change went unanswered. We strive to provide a comfortable environment for all our guests, and it appears we fell short in this instance. Additionally, I regret to hear about the issues you faced with the temperature in your room. Our team is typically trained to address such concerns promptly, and it is concerning that you did not receive the assistance you required. Your feedback is invaluable as we continuously seek to improve our services. I hope you will reconsider your decision regarding our hotel for future business trips, as we would welcome the opportunity to provide you with a more enjoyable experience. Sincerely, Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 4.5/5

Marcos C. Families - Confirmed reviews ALL

Clean, great location nice pool and breakfast

Dear Marcos C., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our clean accommodations, convenient location, and amenities, including the pool and breakfast. Your satisfaction is our priority, and we hope to welcome you back soon. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Kevin C. Couples - Confirmed reviews ALL

Great room and shower. Check-in process a bit slow but with very friendly staff

Dear Kevin C., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, room amenities, and the friendliness of our staff. We apologize for the slow check-in process and appreciate your understanding. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Other web-users rate our hotel

  • 1,298 reviews 8.7/10 Location
  • 1,756 reviews 7/10 Room
  • 1,788 reviews 7.6/10 Service
  • 31 reviews 3.1/10 WiFi
  • 907 reviews 7.7/10 Cleanliness
  • 590 reviews 7.6/10 Amenities
  • 502 reviews 8.7/10 Vibe
  • 401 reviews 7.4/10 Breakfast

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