Pullman Hai Phong Grand Hotel 5 stars

Customer review rating (ALL Rating) 4.7/5 120 reviews

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Description

Hotel extras

  • Immersive Downtown Experience

  • Diverse Dining Selection With 6 Restaurants And Bars

  • Strategic Location Amidst Industrial Parks and Global Connectivity Hub

  • Number ONE MICE Facilities in Hai Phong

  • Premium Recreation Hub

Our accommodation(s)

Hotel location

Pullman Hai Phong Grand Hotel

No.12 Old Tran Phu Street, Ngo Quyen District
180000 HAI PHONG
Vietnam

GPS:20.86023, 106.68823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  120 reviews

Very Good

Customer review rating 5.0/5

B. Business - Confirmed reviews ALL

I had a wonderful stay at Pullman Hai Phong Grand Hotel. The reception team stood out with their warm and professional service. From check-in to any questions I had during my stay, they were attentive and always ready to help with a smile. Special thanks to My & Hna for their exceptional hospitality. It made my visit all the more enjoyable. I’ll definitely recommend the hotel and look forward to coming back!

Dear Mr. B., Thank you for your glowing review! We’re delighted to hear that you enjoyed your stay at Pullman Hai Phong Grand Hotel and that our reception team made such a positive impression on your experience. Your kind words motivate us to continue delivering exceptional hospitality. We truly appreciate your recommendation and look forward to welcoming you back on your next visit! Warm regards, Trong Phan Guest Services Manager

Central location.

Customer review rating 4.5/5

Vincent K. Friends - Confirmed reviews ALL

Great amenities and very comfortable stay in this very new hotel.

Dear Mr. K., Thank you for sharing your feedback! We’re delighted to hear that you had a comfortable stay and appreciated our central location and amenities. Your satisfaction with our new facilities is truly encouraging. We look forward to welcoming you back for another enjoyable stay! Warm regards, Trong Phan Guest Services Manager

Great stay

Customer review rating 5.0/5

Ronnie Solo - Confirmed reviews ALL

Very happy with the stay. Great location. Very nice gym and sauna. Room is excellent. Enjoyed the breakfast. Friendly and helpfull staff.

Dear Mr. Ronnie, Thank you for sharing your positive experience at Pullman Hai Phong Grand Hotel. We are delighted to hear that you had a great stay and enjoyed our gym, sauna, room, and breakfast. Your kind words mean a lot to us, and we look forward to welcoming you back in the future! Best regards, Trong Phan Guest Services Manager

Most enjoyable stay

Customer review rating 4.5/5

Michael T. Business - Confirmed reviews ALL

From the start to the end of the stay at The Hai Phong Pullman, we were very impressed with the staff, the hotel, the location and the overall atmosphere of the whole place was exceptional.We would certainly recommend this hotel to all our friends and family.

Dear Mr. Michael T., Thank you for taking the time to share such wonderful feedback about your recent stay at Pullman Hai Phong Grand Hotel. We are thrilled to know that you had an enjoyable experience and that our staff, location, and overall atmosphere left a lasting impression on you. Your recommendation means the world to us, and we are truly grateful for your kind words. We look forward to welcoming you back soon for another exceptional stay. Best regards, Trọng Phan Guest Services Manager

Great Stay with Excellent Service, but Wi-Fi Issues on the 5th Floor

Customer review rating 4.5/5

Ken C. Business - Confirmed reviews ALL

I recently stayed at this hotel and had a wonderful experience overall. The location is fantastic, making it convenient to explore the surrounding area. The hardware of the hotel is impressive, with modern amenities that enhance the stay. The staff were exceptional—every member I encountered was decent, helpful, and truly passionate about providing great service. They went above and beyond to ensure my stay was enjoyable. However, I did encounter a significant issue: the Wi-Fi on the 5th floor was not working during my two-day meeting, which was quite inconvenient. Despite this setback, I thoroughly enjoyed my stay and would recommend this hotel to others!

Dear Mr. Ken C., Thank you for sharing your detailed feedback about your recent stay at Pullman Hai Phong Grand Hotel. We’re delighted to know you appreciated our convenient location, modern facilities, and especially the exceptional service provided by our team. It’s truly rewarding to hear that their efforts made your stay enjoyable. However, we sincerely apologize for the inconvenience caused by the Wi-Fi issues on the 5th floor during your meetings. Please rest assured that we are addressing this matter to ensure a seamless experience for all our guests in the future. We’re grateful for your recommendation and hope to have the pleasure of welcoming you back for an even better stay. Best regards, Trọng Phan Guest Services Manager

Other web-users rate our hotel

  • 26 reviews 9.7/10 Location
  • 39 reviews 9.2/10 Room
  • 64 reviews 9.4/10 Service
  • 40 reviews 10/10 Vibe
  • 28 reviews 8.8/10 Amenities
  • 22 reviews 8.9/10 Breakfast
  • 16 reviews 9.5/10 Cleanliness
  • 13 reviews 9.8/10 Comfort

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