Pullman Hai Phong Grand Hotel 5 stars

Customer review rating (ALL Rating) 4.7/5 930 reviews

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Description

Hotel extras

  • Immersive Downtown Experience

  • Diverse Dining Selection With 6 Restaurants And Bars

  • Strategic Location Amidst Industrial Parks and Global Connectivity Hub

  • Number ONE MICE Facilities in Hai Phong

  • Premium Recreation Hub

Our accommodation(s)

Hotel location

Pullman Hai Phong Grand Hotel

No.12 Old Tran Phu Street, Ngo Quyen District
180000 HAI PHONG
Vietnam

GPS:20.86023, 106.68823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD CONNEXION

A culinary journey with live show kitchens. Explore Hai Phong specialties, Vietnamese, Mediterranean, Cantonese, Korean, & Japanese-Peruvian fusion, and French-inspired desserts. Enjoy curated wines, inventive Vietnamese cocktails, and herbal drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  930 reviews

Customer review rating 5.0/5

Selena D. Business - Confirmed reviews ALL

very good

Dear Ms. Selena D., Thank you so much for taking the time to share your valuable feedback regarding your stay at Pullman Hai Phong Grand Hotel. We are delighted to hear that you had a comfortable stay and that you were satisfied with our overall services. We truly appreciate your suggestions. We will certainly look into offering a more diverse selection at our breakfast buffet to better meet the preferences of our guests. Regarding the dinner menu, we're happy to hear that you enjoyed the flavors, and we will take your feedback about the chicken pho and its ingredients into consideration for future improvements. Your insights are incredibly helpful to us and will guide us in further enhancing the quality of our services to ensure the best possible experience for our guests. We look forward to the opportunity to welcome you again in the future. Warmest regards, Ha Vu (Ms.) Guest Relations Supervisor Pullman Hai Phong Grand Hotel

Customer review rating 4.5/5

Shawn K. K. Solo - Confirmed reviews ALL

Well located, comfortable well appointed rooms. Lots of good food offerings. Would stay here again.

Dear Mr. Shawn K. K., Thank you for sharing your delightful feedback with us. We are thrilled to hear that you enjoyed our prime location, comfortable rooms, and the variety of dining options available. It is truly rewarding to know that your experience met your expectations. We would be honored to welcome you back to Pullman Hai Phong Grand on your future visits. Our team will always strive to ensure that your next stay is just as memorable and exceptional. Warm regards, Ha Vu (Ms.) Guest Relation Supervisor PULLMAN HAIPHONG GRAND HOTEL

Customer review rating 4.0/5

Nagima N. Families - Confirmed reviews ALL

It was a great family staycation. The room was pretty spacious even with the requested extra bed. Beautiful view and good customer service.

Dear Ms. Nagima N., Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that your stay, from the reservation process to check-out, was seamless and memorable. We're glad that the spacious room, beautiful view. We are also pleased to know that the service provided by our team contributed to making your stay even more enjoyable. It’s great to hear that the onsen experience added an extra touch of relaxation and enjoyment for your family. We always strive to create an environment where families can relax, reconnect, and enjoy unforgettable moments. We look forward to welcoming you and your family back for another staycation in the future. Warm regards, Ha Vu (Ms.) Guest Relations Supervisor PULLMAN HAIPHONG GRAND HOTEL

Customer review rating 4.5/5

Boon C. A. S. Business - Confirmed reviews ALL

Great service from everyone

Dear Mr. Boon C. A. S., Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that your stay was both comfortable and memorable, and that you enjoyed the exceptional service provided by our team. We are dedicated to ensuring every guest feels truly valued, and your kind words reaffirm that we are meeting that goal. Your feedback inspires us to continue enhancing the quality of our service and the overall guest experience. We look forward to welcoming you back soon and will ensure your next stay is just as delightful as your previous one. Warm regards, Ha Vu (Ms.) Guest Relations Supervisor Pullman Hai Phong Grand Hotel

Customer review rating 4.0/5

Le T. T. N. Families - Confirmed reviews ALL

It's lucky that i decided to stay here. So big and nice hotel, a big lounge and the room is also comfortable.

Dear Ms. T. T., Thank you for choosing Pullman Hai Phong Grand and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed your stay with us and were pleased with the spacious facilities, comfortable room, and overall service. We are especially grateful for your kind words about Mr. Duc, who made a special coffee for you and assisted in providing bus information for your journey back to Hanoi. We will be sure to pass on your appreciation to him for his excellent service. Additionally, we are happy to hear that your room was cleaned to your satisfaction and remained fresh throughout your stay — maintaining high standards of cleanliness is something we are committed to. We truly look forward to welcoming you back to Pullman Hai Phong Grand in the near future and providing you with even more memorable experiences. Warm regards, Ha Vu (Ms.) Guest Relations Supervisor Pullman Hai Phong Grand

Other web-users rate our hotel

  • 186 reviews 9.8/10 Location
  • 335 reviews 9.5/10 Room
  • 508 reviews 9/10 Service
  • 6 reviews 0/10 WiFi
  • 222 reviews 9.7/10 Vibe
  • 176 reviews 8.9/10 Amenities
  • 147 reviews 9.4/10 Cleanliness
  • 141 reviews 8.8/10 Breakfast

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