Legacy Yen Tu Hotel Uong Bi - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 535 reviews

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Description

Hotel extras

  • "Upper floors have balconies facing the mountain or village "

  • Ground floor feature terraces facing the mountain or village

  • Morning yoga and village night with traditional performances

  • An outstanding 2,240 sqm wellness center

  • 1 restaurant & bar offer choice of local & global dishes

Our accommodation(s)

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Hotel location

Legacy Yen Tu Hotel Uong Bi - MGallery Collection

Thuong Yen Cong Commune, Quang Ninh Province
200000 UONG BI
Vietnam

GPS:21.156358, 106.71801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THO QUANG

The hotel features a rustic interior, comfortable ambiance as well as healthy local and international cuisine with a focus on vegetarian dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  535 reviews

TripAdvisor Rating  4.8/5  598 reviews

Certificate of excellence 2025

We came really wanting to love this property

TripAdvisor rating 4.0/5

29OAK TripAdvisor review

We came really wanting to love this property and the grandeur, immense size and location certainly has that wow factor and there is no denying that. But the total lack of English and disorganisation certainly let this supposedly 5 star hotel down over our 4 night stay. The opulent rooms were nice on entry but highly impractical. Breakfasts were disappointing with poorly trained staff, bread and baked products which are usually a highlight in Vietnam Hotels of this standard were stale and dry every day. On the other hand we dined twice while here and the staff provided great service and food was of good quality. Drinks and canapes served in the Thien Quan lounge again inconsistent over the 4 days we were there. On the upside of all this was probably one of the best swimming pools l have swum in. Our concierge Ivy tried her hardest to look after us and it was much appreciated. If you are a lover of 13th century Asian architecture, mountain walks and peace and serenity this is the place for you but don't expect a 5 star hotel experience. This has been a hard review to write as we loved the immensity of the hotel and its location but let down by the service of a hotel of this standard.

Dear 29OAK, Thank you very much for taking the time to share your detailed feedback regarding your recent stay at Legacy Yen Tu. We sincerely appreciate your honest insights, as they help us identify areas for improvement and enhance our guest experience. We are delighted to hear that you appreciated the grandeur, location, and the impressive architecture of our property, as well as our swimming pool and the efforts of our concierge, Ivy. It’s also wonderful to know that you enjoyed the dining experiences and the quality of our food during your visits. At the same time, we truly regret that certain aspects of your stay did not meet the high standards we aim to uphold. We apologize for the shortcomings in our breakfast offerings, service consistency, and language proficiency, and we take your comments very seriously. Rest assured that we are actively working on improving these areas, including staff training and operational organization, to provide a more seamless experience for our guests. Your feedback regarding the rooms and overall service is invaluable, and we will address these issues with our team to ensure future improvements. We genuinely appreciate your recognition of the tranquility and serenity our location offers, and we hope you found moments of peace during your stay. Thank you once again for your constructive review and for acknowledging the positive aspects of your visit. We hope to have the opportunity to welcome you back in the future and provide you with an experience that truly reflects the standards of a 5-star hotel. Warm regards, Silas (Mr.) Front Office Manager

Customer review rating 4.5/5

Justus H. G. Couples - Confirmed reviews ALL

Great hotel and services. Amazing breakfast. Only downside was that our tube in our suite was broken and they didn’t manage to fix the issue during our stay.

Dear Justus H. G., Thank you very much for taking the time to share your positive feedback. We are delighted to hear that you enjoyed our hotel and services, especially the breakfast, and we truly appreciate your kind words. Please accept our sincere apologies for the inconvenience caused by the issue with the tub in your suite. We regret that we were unable to resolve it during your stay. Rest assured, we will look into this matter to ensure that such issues are addressed promptly in the future. A special shout-out to Ms. Hang, our Front Office Supervisor, for her efforts — we will be sure to pass on your appreciation to her. As a valued Platinum member of the Accor Loyalty Program, your satisfaction is very important to us. We look forward to welcoming you back and providing you with an even more seamless experience next time. Thank you once again for your valuable feedback. Warm regards, Silas (Mr.) Front Office Manager

Customer review rating 5.0/5

Cong T. K. L. Business - Confirmed reviews ALL

Perfect location. Nice ambiance. Zen feeling. Amazing food.

Dear Cong T. K. L., Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay at Legacy Yen Tu, appreciated the perfect location, serene ambiance, and the zen feeling of our property. It's also fantastic to know that you enjoyed our food offerings. Your satisfaction is our greatest reward, and we hope to welcome you back to Legacy Yen Tu for another memorable experience. Warm regards, Silas (Mr.) Front Office Manager

Wow

TripAdvisor rating 5.0/5

ed8080 TripAdvisor review

Nov 2023: A beautiful hotel with excellent service. It's a relaxed, sprawling property which gave it the feel of a resort. Wonderful design and decoration touches everywhere, from reception to the rooms to the gorgeous pool, restaurant, bar and gardens. Perfectly located if you want to go to the top of Yen Tu Mountain - we walked up and back from the hotel - or the nearby monastery. A great place to relax with great scenery and being surrounded by nature. The food at the restaurant was excellent and my partner and I appreciated their ability to offer delicious vegan dishes. Thank you to Phuong for looking after us. Special mention goes to the spa which is really next-level and special mention to Huong the receptionist there who made us feel so welcome and looked after us so well on repeated visits. We really enjoyed the treatments by Thu, Binh, Thao and Nha. The only (and I mean only) downside was the free bikes available to use - most were in really poor and potentially unsafe condition. It was also sad to see the horses tied up in the sun at the adjacent 'village' field waiting all day to be ridden by tourists but I acknowledge this is not part of the hotel itself. Nov 2025: happy to return for 5 nights after such a great first impression two years ago. The place lived up to my very high expectations and in fact was even better as the menu at the restaurant has expanded its offerings of vegan dishes. The staff are still excellent with special callouts to Huong/Mira at the spa (she remembered me from my first visit!), Duyen/Dory at the restaurant, Dat at the bar and Aiden the duty manager. Their level of service made the stay extra special.

Dear ed8080, Thank you so much for taking the time to share such a detailed and heartfelt review of your recent stays at Legacy Yen Tu. We are truly delighted to hear that your experience exceeded your expectations and that you found our resort to be a relaxing retreat surrounded by beautiful scenery and nature. We sincerely appreciate your kind words about our design, facilities, and especially our team members. Your special mentions of Phuong, Huong, Thu, Binh, Thao, Nha, Duyen, Dory, Dat, and Aiden mean a great deal to us, and we will be sure to pass on your appreciation to them. It’s wonderful to know that their dedication helped make your stay memorable. Thank you also for your constructive feedback regarding the bikes; we will review their condition to ensure safety and comfort for our guests. We acknowledge your concern about the horses in the neighboring area and appreciate your understanding. We are thrilled to hear that you plan to return and that your experience was even better the second time. Your high praise motivates us to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay. Warm regards, Silas (Mr.) Front Office Manager

Customer review rating 4.0/5

Thi T. T. N. Families - Confirmed reviews ALL

beautiful location, beautiful hotel, nice staff

Dear Thi T. T. N., Thank you very much for your kind words. We are delighted to hear that you enjoyed the beautiful location, the stunning surroundings, and our hotel, along with the warm hospitality of our staff. Providing a memorable and relaxing experience is always our top priority. We look forward to welcoming you back to Legacy Yen Tu for another wonderful stay. Warm regards, Silas (Mr.) Front Office Manager

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Other web-users rate our hotel

  • 177 reviews 8.5/10 Location
  • 234 reviews 7.8/10 Room
  • 342 reviews 8.4/10 Service
  • 199 reviews 9.5/10 Vibe
  • 182 reviews 8.7/10 Amenities
  • 119 reviews 8.9/10 Comfort
  • 90 reviews 9.2/10 Breakfast
  • 56 reviews 9.6/10 Pool

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