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Legacy Yen Tu - MGallery 5 stars

Customer review rating 4.6/5 1,302 reviews

ALLSAFE approved hotel

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Legacy Yen Tu - MGallery
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+ 22 Services

Hotel extras

  • "Upper floors have balconies facing the mountain or village "

  • Ground floor feature terraces facing the mountain or village

  • Morning yoga and village night with traditional performances

  • An outstanding 2,240 sqm wellness center

  • 1 restaurant & bar offer choice of local & global dishes

Hotel location

Legacy Yen Tu - MGallery

Thuong Yen Cong Commune
Quang Ninh Province
200000 uong bi
viet nam

Tel: +842036259888

Fax: (+84)2036259889

Check-in from 15h00

Check out up to 12h00

  • By plane

    Cat Bi Airport At 55km / 34 miles - Shuttle paying

  • By plane

    Noi Bai International Airport At 109km / 67 miles - Shuttle paying

GPS :21.1563582, 106.7180108

Hotel services

THO QUANG

The hotel features a rustic interior, comfortable ambiance as well as healthy local and international cuisine with a focus on vegetarian dishes.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 133 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 7 connecting rooms
    • 133 non-smoking rooms
    • 2 floors
  • Languages spoken at the hotel
    • Vietnamese
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • Noi Bai International Airport Additional charge
    • Cat Bi Airport Additional charge
    • HPH Additional charge
    • HAN Additional charge
  • Legacy Yen Tu MGallery
    • On site
    • 40 parking spaces
    • Private
    • Parking opened 24/7
    • Parking with security service
Well-being
  • Zen Pool
    • Outside
    • On site
  • Tinh Tan Gym
    • On site

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 852

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Legacy Yen Tu - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,302 reviews

TripAdvisor Rating 4.5/5

176 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Peaceful place with kind staffs

Customer review rating 4.5/5

J. C. Families - 13/09/2021 Confirmed reviews ALL

It was the 2nd stay in Yen-Tu M-gallery. 1st visiting was 1 month ago. There was some unsatisfied things. So I leaved comment. When my family visit again 10 days ago, everything was improved. So my family satisfied and spend good time. My point of view, clean and good air and nature, kind staffs, some program for the children, taste bread in the afternoon tea are the good point. Swimming pool yoga with Ms. Misu as well. My children loves Yen-Tu M-gallery. So maybe my family will visit again to get a peace.

Runaway trip

Customer review rating 3.5/5

Tung V. Families - 05/09/2021 Confirmed reviews ALL

Short trip to celebrate our holiday

Peaceful place

Customer review rating 5.0/5

Anonymous Families - 01/09/2021 Confirmed reviews ALL

Nice staffs Good foods Good place for family

Dear Ms T. Thi Thuy Linh, We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nguyen Bach - Guest Relation Supervisor

Good stay

Customer review rating 4.5/5

N. T. H. V. Families - 15/08/2021 Confirmed reviews ALL

This stay was for our children after such a long time of lockdown due to the covid pademic. We have prepared for this trip very surprisingly because we did not have many options. First of all we picked up Vinpearl then Tuan Chau because these places are quite close to our place and convenient for our transportation; however, our children would pick somewhere far and remote with trees, with rivers,... somewhere nature, then Legacy was our option. And it did not make us disappointed. Our children love the time a lot. They could experience a lot of things in one place. Horse riding, swimming, cooking, riding a bike, meditating, folk games (jump rope, paint the bamboo with different shapes of animals,...). Food was so delicious. The Legacy menu impressed our children with the names of the dishes named with the titles of folk stories which were very similar to our children. We found their excitement in their eyes. Somehow they remember all the Legacy menu now :D We booked 2 rooms with village view (one DLB and one TWN for our group). The design of Legacy room is very convenient. Our children spent a lot of time in the balcony together because the balcony of two connecting rooms was very close and opening then they could share the space. Even though two rooms, we seemed they were one :). It was really a one point plus for our staying. Our stay would not be perfect if we did not mention the Legacy staff who are so professional, friendly and enthusiastic. They always take time to share us about the service, about the activities, the atmosphere which the Legacy can bring to us during our stays so that we could enjoy our stay the most. The Legacy gave us the best service by early check-in and late check out without any extra fee so that we had more time to enjoy. We really appreciate it. On the way home, our children told us that, they would come and enjoy Legacy every summer :). I think this request can show our impression about Legacy the best. Legacy is not the place for people just stay once, but more than once :). Thank you Legacy and we will come back soon!!

Beautiful hotel and excellent service

Customer review rating 5.0/5

Elena T. Couples - 09/08/2021 Confirmed reviews ALL

This was my 4th stay with Legacy Yen Tu and I can see how service, activities and food are improving with each stay!

Dear Mrs. T., Thank you for sharing a wonderful review of your experience at our hotel. It was our pleasure hosting your special weekend getaway. I have shared you kind words with our team and I am sure that this feedback will serve as an encouragement to all of our team as we always strive to continuously improve the quality of our services. Thank you again and we look forward to another opportunity to welcome you back soon! Sincerely, Ken Nguyen, Guest Experience Manager

The place is suitable for retreat, expecially for whom who get stress and need focus

Customer review rating 5.0/5

T. T. H. Y. Couples - 19/07/2021 Confirmed reviews ALL

There were nice checkin and supporting from Ms Thu - Front office with all recommend of services at the beginning. Then we can arrange suitble time for enjoying all activites at both village and hotel

Good stay

Customer review rating 4.5/5

D. Couples - 19/07/2021 Confirmed reviews ALL

Cozy and beautiful.

Well located, Good staff, amazing food

Customer review rating 5.0/5

S. Families - 22/06/2021 Confirmed reviews ALL

The place and architecture is amazing, so peaceful. Staff are very friendly. Food was very nice. Nice swimming pool, horse ride and village event. But weather was so hot.

Dear Mr. S., Thank you for sharing a detailed review of your experience at our hotel. We're so happy to read about your wonderful experience with us. Our team will be thrilled to know how much you enjoyed your time – memorable stories are what we strive to deliver. We look forward to welcoming you back again soon! Sincerely, Ken Nguyen Guest Experience Manager

Great services

Customer review rating 5.0/5

Tiffany G. Solo - 17/05/2021 Confirmed reviews ALL

I came here on my b day and yesterday as my last trip before coming back to Korea. Even i was alone those two times but i got lots of love from staffs. I wanted to remember every moments and places. I like afternoon tea with warm hearted service of Vyvy, chanting class of Rosy, delicate car reservation service of Ngoc(Am i right spelling? I just talked with her through the phone and email)and Ken’s sence of humor. It was my one of greatest decision to stay here. Hopefully, stay here again. Dont afraid to stay here as a single traveler among lots of fams and couples.

Dear Ms. G., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. I trust that you are doing well in Korea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Nguyen Guest Experience Manager

Good stay, suitable for a getaway from the city.

Customer review rating 4.0/5

Hoang A. Families - 13/05/2021 Confirmed reviews ALL

Great service with friendly staffs, room is very quiet and blurry lights so suitable for a family trip. The surroundings and view is very pleasant. However, breakfast is average if compared to 5-star standard. Also, the towels have some sort of kitchen smell so should taken care of more seriously.

Dear Ms. A., Thank you for sharing a detailed review of your experience at our hotel. We do apologize for the service shortfalls you, unfortunately, experienced at Tho Quang Restaurant. I can assure you that this is not the typical experience at our hotel and I can certainly understand your feelings of disappointment. I have shared your feedback to our Hygiene Supervisor regarding the napkin smell as well as our chef to review the variety of breakfast buffets. I would like to thank you again for sharing this feedback and I hope to have the opportunity to welcome and wow you with a great stay in the coming future. Sincerely, Ken N. Guest Experience Manager

Well located. Good service.

Customer review rating 4.5/5

N. T. H. Families - 09/05/2021 Confirmed reviews ALL

Me and my parents had a great time at your hotel. Nothing to complain.

Dear Ms H., Thank you for sharing this valued feedback, we do apologize for the service shortfalls you, unfortunately, experienced at breakfast. We can assure you that this is not the typical experience at our hotel and can certainly understand your feelings of disappointment. We have shared your feedback with our chef about the quality of breakfast for further follow-up and review. We thank you again for sharing this feedback and we hope to have the opportunity to welcome and wow you with a great stay in the coming future. Sincerely, Ken N. Guest Experience Manager

Disappointment 250usd by neigh what a mistake we did....

Customer review rating 2.5/5

Augustin H. Families - 05/05/2021 Confirmed reviews ALL

The only thing who was at the level of the hotel is the Management at the front disk and restaurant! thank you for them and well down Service in room was very strange they always miss a Towel and every day we have to ask the front office for one extra, the amenity was nice but the plate of fruit was not replace and they keep add more and more... Room was extremely noisy in day time so we could rest at any time due due the proximately of the pool. Food BK was very good, Menu lunch and diner menu was poor... food not seasoning... please look the recipe of croque monsieur and stop serve what you are doing now...Pizza 45minute to get a pizza for our children who was not properly cook... the only food who was ok was the Vietnamese food the spring roll (4 day to eat the same same) Wine list extremity poor.... no variety... price height for low value... We tack the effort of tacking 2h light and 1 drive to visit this hotel the last thing we did extent is that

Dear Mr. H., Thank you for sharing a detailed review of your experience at our hotel. It is wonderful to know that you were very satisfied with your stay and that our ALL Safe program provided reassurance during this unparalleled time. On the other hand, I would like to extend my sincerest apology to you in regards to all service shortfall that you experienced in different areas during your stay. While our hotel concept is aiming for total relaxation and peacefulness, unfortunately during the weekend it could get noisy especially with room with pool views like yours. I also have passed your feed back about the pizza, and the croque mousieur dish to our chef as well as the wine menu to our new Food& Beverage Manager for further follow up and review. Again, I do apologized for your experience and I hope that you will consider joining us again one day, it would be our absolute pleasure to ensure your stay is unparalleled. Sincerely, Ken Nguyen Guest Experience Manager

A pleasant stay

Customer review rating 5.0/5

Thanh B. M. Friends - 04/05/2021 Confirmed reviews ALL

We really enjoyed our stay at Legacy YT. Ken is an excellent Guest Experience Manager with his warm hospitality. Huong and Spa team provided outstanding services. Thank you all and hope to see you again soon.

Dear Ms. Binh, Thank you for sharing a detailed review of your stay at Legacy Yen Tu. We were so happy to read about your wonderful experience with us. The wellness team and I were thrilled knowing how much you enjoyed your time – memorable stories are what we strive to deliver. On another hand, I would like to express my sincerest apologies for the lateness of this email and I hope to have the opportunity to make it up to you on the next visit soon. :) Sincerely, Ken N. Guest Experience Manager

Wonderful personal service, very special and memorable stay, beautiful and peaceful place

TripAdvisor rating 5.0/5

adkfeige 16/04/2021 TripAdvisor review

We had an extra special stay at the Legacy Yen Tu, even though we had to work during the week. It is located in a very beautiful place at the foot of Yen Yu mountain, and makes for a wonderful retreat. The most striking memory is how very kind, helpful and thoughtful all of the staff were with us. They made so many personal touches, including sharing the most delicious apricot juice, taking us to the pagoda by the small pond, telling us about the history and religion in the area, sharing soothing essential oils for sleep, and a personal tour of some of the new artwork in a far corner of the hotel. We also loved exploring the different yoga classes on offer every day, the incredible spa with the delightful teas before and after the saunas, and just walking around and enjoying the fun artwork and peaceful and beautiful grounds. The restaurant offers many delicious vegetarian options, with the most delicious veg phu, and the kitchen was very accommodating with vegetarian requests. Also excellent room service. The cleaning people were very kind in accommodating my work schedule and bringing extra towels and such. The room was beautiful and had the most comfortable mattress. We have wonderful memories of our visit and of the people there.

Local meditation fused with Viet Nam medieval art

TripAdvisor rating 5.0/5

QNgNg Business - 03/11/2020 TripAdvisor review

The hotel itself is the contemporary masterpiece blending Vietnamese art with MGallery chic concept. A bit disappointed as the upgrade was not up to my wish due to full house. However, Khang and his FO team (Hieu, Hoa) surprised me in many ways to ensure a memorable stay. All of my requests were prioritized and satisfied by high professional level. Tuan and Tru @Thien bar were working hard and quite amicable during our stay, I would suggest the entire company to dominate this Legacy to enjoy the perfect service with the modest attitude from staff member. Hope that food quality and VAT invoice process will be improved by then. Thank Khang & the team.

Thank you for sharing a detailed review of your experience at our hotel. We're so happy to read about your wonderful experience with us. Our team will be thrilled to know how much you enjoyed your time – memorable stories are what we strive to deliver. We look forward to welcoming you back again soon! Ken Nguyen Guest Relation Supervisor

Splendid location & atmosphere; Disappointing check-in/Accor-Plus services

TripAdvisor rating 3.0/5

kvle 11/02/2020 TripAdvisor review

My group stayed in the suites which were beyond expectations. The hotel location in the midst of the mountains was unique and very peaceful. However, check-in experience was very disappointing for a 5-star hotel, especially considering my Accor Plus membership. They neglected to provide welcome drink vouchers, offered no prioritized services for Accor Plus members; even though it was low season, no one welcomed us on our arrival at the entrance or helped us unload our luggage from the taxi. Then there were issues with simply using the birthday cake voucher at this property; in the end I never received the cake despite several requests and reminders, even though they ended up keeping the voucher anyway. Welcome drink vouchers were only provided (without apologies) when I asked if they were available at this property for upon checking out. Then my group had to use them in a haste. Not to mention, Ms. Ha, whom I believed to be the Guest Relationship Manager, was present when I voiced my complaints but did little to help or to ease the situation. She immediately assigned another staff next to her to deal with me even though I started the conversation with her first. This is no way how a manager-level staff should conduct herself with an unhappy guest. After multiple complaints from my group during our stay, guess what, at check-out we were given a few postcards along the line of "being at peace" and "meditation to ease stress," and even was told that this property was all about being zen and peaceful. I supposed our rightful irritation and annoyed attitude were not welcomed here... So instead of the staff resolving the issues and actually doing their jobs correctly, they lectured us on how this place was supposed to be zen after we got upset with them. What a pity because I truly love the location, the design, and the suites here, but I would have serious reservations on returning to this property.

Dear kvle, We very much appreciate your comments regarding your stay at Legacy Yen Tu - MGallery. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantime, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Jung Hyun Oh General Manager Legacy Yên Tử - MGallery

Best ever Stay!!

TripAdvisor rating 5.0/5

onkarpat2123 26/01/2020 TripAdvisor review

Legacy Mgallery Yen Tu was the best ever Stay of my life. It is a quaint property nestled at the foothills of the Yen Tu mountain. You literally stay in a palace and the architecture and design is impeccable. It doesn't feel like a conventional 5* hotel but a luxury hotel with a vibe. The staff courtesy is top standard and the rooms are amazing. Lazing by the pool side is an amazing experience. I was here just for 2 nights but this property deserves a week. P.S. Food options at the restaurant are good but more variety shall be much appreciated. Looking forward to a Spa here.

Dear our valuable guest, We very much appreciate your comments regarding your stay at Legacy Yen Tu - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Sincerely, Jung Hyun Oh General Manager Legacy Yên Tử - MGallery

Family Retreat

TripAdvisor rating 5.0/5

yudi810 Family - 08/01/2020 TripAdvisor review

Great Escape from Hanoi. Happen to see the hotel picture from Facebook group. 3.5 hour drive from Hanoi Airport. Secluded place with so much activities for the whole family. Recommended for free Yoga class in the morning, trekking in the afternoon, and night activity and show in traditional village.

Dear our valuable guest, We very much appreciate your comments regarding your stay at Legacy Yen Tu - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Sincerely, Jung Hyun Oh General Manager Legacy Yên Tử - MGallery

Peaceful place for your rest

TripAdvisor rating 4.0/5

littlemom_ui Family - 05/01/2020 TripAdvisor review

My family had a very good time resting in the hotel. The location is great, the room is nice, (though the bed seems small), clean. Staffs are helpful and well prepared. I really wanted to have a quiet place to stay and I got it in the trip.

Dear our valuable guest, We very much appreciate your comments regarding your stay at Legacy Yen Tu - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Sincerely, Jung Hyun Oh General Manager Legacy Yên Tử - MGallery

Love everthing!

TripAdvisor rating 5.0/5

TrueTraveller101 Friends getaway - 08/12/2019 TripAdvisor review

My 2 night stay is definitely too short. The hotel itself is very unique and beautiful. The location is ideal for relaxation. Some might find the location too remote and far away from everything. But it does serve my need to rejuvenate. Hotel food is also very good and good value. Staff is very helpful and friendly. Definitely will return.

Dear our valuable guest, We very much appreciate your comments regarding your stay at Legacy Yen Tu - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Sincerely, Jung Hyun Oh General Manager Legacy Yên Tử - MGallery

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