Legacy Yen Tu - MGallery 5 stars

There were nice checkin and supporting from Ms Thu - Front office with all recommend of services at the beginning. Then we can arrange suitble time for enjoying all activites at both village and hotel

Cozy and beautiful.

The place and architecture is amazing, so peaceful. Staff are very friendly. Food was very nice. Nice swimming pool, horse ride and village event. But weather was so hot.

I came here on my b day and yesterday as my last trip before coming back to Korea. Even i was alone those two times but i got lots of love from staffs. I wanted to remember every moments and places. I like afternoon tea with warm hearted service of Vyvy, chanting class of Rosy, delicate car reservation service of Ngoc(Am i right spelling? I just talked with her through the phone and email)and Ken’s sence of humor. It was my one of greatest decision to stay here. Hopefully, stay here again. Dont afraid to stay here as a single traveler among lots of fams and couples.

Great service with friendly staffs, room is very quiet and blurry lights so suitable for a family trip. The surroundings and view is very pleasant. However, breakfast is average if compared to 5-star standard. Also, the towels have some sort of kitchen smell so should taken care of more seriously.

Me and my parents had a great time at your hotel. Nothing to complain.

The only thing who was at the level of the hotel is the Management at the front disk and restaurant! thank you for them and well down Service in room was very strange they always miss a Towel and every day we have to ask the front office for one extra, the amenity was nice but the plate of fruit was not replace and they keep add more and more... Room was extremely noisy in day time so we could rest at any time due due the proximately of the pool. Food BK was very good, Menu lunch and diner menu was poor... food not seasoning... please look the recipe of croque monsieur and stop serve what you are doing now...Pizza 45minute to get a pizza for our children who was not properly cook... the only food who was ok was the Vietnamese food the spring roll (4 day to eat the same same) Wine list extremity poor.... no variety... price height for low value... We tack the effort of tacking 2h light and 1 drive to visit this hotel the last thing we did extent is that

We really enjoyed our stay at Legacy YT. Ken is an excellent Guest Experience Manager with his warm hospitality. Huong and Spa team provided outstanding services. Thank you all and hope to see you again soon.

We had an extra special stay at the Legacy Yen Tu, even though we had to work during the week. It is located in a very beautiful place at the foot of Yen Yu mountain, and makes for a wonderful retreat. The most striking memory is how very kind, helpful and thoughtful all of the staff were with us. They made so many personal touches, including sharing the most delicious apricot juice, taking us to the pagoda by the small pond, telling us about the history and religion in the area, sharing soothing essential oils for sleep, and a personal tour of some of the new artwork in a far corner of the hotel. We also loved exploring the different yoga classes on offer every day, the incredible spa with the delightful teas before and after the saunas, and just walking around and enjoying the fun artwork and peaceful and beautiful grounds. The restaurant offers many delicious vegetarian options, with the most delicious veg phu, and the kitchen was very accommodating with vegetarian requests. Also excellent room service. The cleaning people were very kind in accommodating my work schedule and bringing extra towels and such. The room was beautiful and had the most comfortable mattress. We have wonderful memories of our visit and of the people there.

The hotel itself is the contemporary masterpiece blending Vietnamese art with MGallery chic concept. A bit disappointed as the upgrade was not up to my wish due to full house. However, Khang and his FO team (Hieu, Hoa) surprised me in many ways to ensure a memorable stay. All of my requests were prioritized and satisfied by high professional level. Tuan and Tru @Thien bar were working hard and quite amicable during our stay, I would suggest the entire company to dominate this Legacy to enjoy the perfect service with the modest attitude from staff member. Hope that food quality and VAT invoice process will be improved by then. Thank Khang & the team.

My group stayed in the suites which were beyond expectations. The hotel location in the midst of the mountains was unique and very peaceful. However, check-in experience was very disappointing for a 5-star hotel, especially considering my Accor Plus membership. They neglected to provide welcome drink vouchers, offered no prioritized services for Accor Plus members; even though it was low season, no one welcomed us on our arrival at the entrance or helped us unload our luggage from the taxi. Then there were issues with simply using the birthday cake voucher at this property; in the end I never received the cake despite several requests and reminders, even though they ended up keeping the voucher anyway. Welcome drink vouchers were only provided (without apologies) when I asked if they were available at this property for upon checking out. Then my group had to use them in a haste. Not to mention, Ms. Ha, whom I believed to be the Guest Relationship Manager, was present when I voiced my complaints but did little to help or to ease the situation. She immediately assigned another staff next to her to deal with me even though I started the conversation with her first. This is no way how a manager-level staff should conduct herself with an unhappy guest. After multiple complaints from my group during our stay, guess what, at check-out we were given a few postcards along the line of "being at peace" and "meditation to ease stress," and even was told that this property was all about being zen and peaceful. I supposed our rightful irritation and annoyed attitude were not welcomed here... So instead of the staff resolving the issues and actually doing their jobs correctly, they lectured us on how this place was supposed to be zen after we got upset with them. What a pity because I truly love the location, the design, and the suites here, but I would have serious reservations on returning to this property.

Legacy Mgallery Yen Tu was the best ever Stay of my life. It is a quaint property nestled at the foothills of the Yen Tu mountain. You literally stay in a palace and the architecture and design is impeccable. It doesn't feel like a conventional 5* hotel but a luxury hotel with a vibe. The staff courtesy is top standard and the rooms are amazing. Lazing by the pool side is an amazing experience. I was here just for 2 nights but this property deserves a week. P.S. Food options at the restaurant are good but more variety shall be much appreciated. Looking forward to a Spa here.

Great Escape from Hanoi. Happen to see the hotel picture from Facebook group. 3.5 hour drive from Hanoi Airport. Secluded place with so much activities for the whole family. Recommended for free Yoga class in the morning, trekking in the afternoon, and night activity and show in traditional village.

My family had a very good time resting in the hotel. The location is great, the room is nice, (though the bed seems small), clean. Staffs are helpful and well prepared. I really wanted to have a quiet place to stay and I got it in the trip.

My 2 night stay is definitely too short. The hotel itself is very unique and beautiful. The location is ideal for relaxation. Some might find the location too remote and far away from everything. But it does serve my need to rejuvenate. Hotel food is also very good and good value. Staff is very helpful and friendly. Definitely will return.