Customer review rating (ALL Rating) 4.6/5 406 reviews
Discover midscale accommodation designed for supreme comfort in Hai Phong's thriving central streets. As stylish as they are convenient, all of our rooms, suites and apartments feature city views and modern decor. Mercure Hai Phong offers 176 stylish guest rooms and 57 fully equipped serviced apartments. Most rooms feature stunning views of the city. Book a hotel room today.
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Mercure Hai Phong
12 Lach Tray Street, Ngo Quyen District
180000 HAI PHONG
Vietnam
GPS:20.851027, 106.687793
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Railway station
Access: 1.5 km / 0.93 mi 20 min walk / 4 min drive
Shuttle
Additional charge
Marine terminal
Access: 3 km / 1.86 mi 40 min walk / 8 min drive
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Historic monument
Access: 1.5 km / 0.93 mi 20 min walk / 4 min drive
Tourist attraction
Access: 20 km / 12.43 mi 30 min drive
Tourist attraction
Access: 40 km / 24.85 mi 1 hrs drive
Tourist attraction
Access: 80 km / 49.71 mi 1 hrs 30 min drive
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Lake
Access: 500 m / 0.31 mi 7 min walk / 1 min drive
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Shopping centre/mall
Access: 0 m / 0 mi 3 min walk
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Start your holiday with a generous buffet spread breakfast featuring barbequed dishes, exquisite seafood and fresh garden vegetables. Our sumptuous cuisine is perfectly presented & crafted with a flavor that will make your dining a sublime experience.
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Enjoy a cup of Vietnamese coffee or delicate tea at our Lounge. Our experienced and talented Baristas will delight you with their creative beverages.
Non contractual photo
Non contractual photo
Our Fitness Center offers fun and stress relieving exercise options in a safe and convenient environment. We offer exclusive training equipment to help you achieve your health objectives and fitness goals.
Bloom spa provides you with a holistic wellness experience. Enjoy massage services with our signature fragrance oil.
Our function rooms offer large LCD screens, fixed sound and light systems. Perfect for the greatest day in your life.
My experience at the hotel’s restaurant
TripAdvisor rating 5.0/5
Roam51657189907 TripAdvisor review
Dear Roam51657189907, Many thanks for sharing your 5-star review We are delighted to learn that you have enjoyed every aspect of your experience. Your kind words regarding our restaurant are very much appreciated. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about the facilities and staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team, particularly Quynh. Thank you again for your compliments and support. We look forward to welcoming you back in the near future. Sincerely yours, BRUCE LEE GENERAL MANAGER
Lovely stay made better by friendly staff
TripAdvisor rating 5.0/5
davidcT7736UO Business - TripAdvisor review
Dear davidcT7736UO, We are so glad to hear that our associates were able to make your experience with us a great one. We will let Ms. Uyen and our Privilege Lounge associate know about your wonderful comments and they will be thrilled. We appreciate the time you spent to share your experience with us and look forward to welcoming you back soon. Warm regards, Jason VU Front Office Manager
Well-located
Customer review rating 3.5/5
Anonymous Business - Confirmed reviews ALL
Dear THU HUONG P., We very much appreciate your comments regarding your stay at the Mercure Hai Phong. Thank you very much for your recent stay at Mercure Hai Phong as well as for taking time to share your review. Thank you also for drawing my attention to where improvements are needed. Please rest assured that I have reviewed your comments with the departments concerned. We extremely value your comment. It is by receiving candid feedback like yours, that we can make continuous improvements. Once again, my sincerest apologies for your experience and hope to have you as our guest in the future. Sincerely, Bruce Lee General Manager
Good Hotel centrally located
TripAdvisor rating 5.0/5
29OAK TripAdvisor review
Dear 29OAK, Thank you for taking time to share your feedback with us. I am very sorry to hear that you had not good experience of food condition on your last night stay with us. I would like to assure you that we will take all necessary steps to address your concerns and I will personally speak with Food and Beverage Department to look in to the situation further as we heavily rely on our staffs to take care of and ensure satisfaction of our guests. We also are happy to learn that you still enjoy your stay after all thanks to service from our staffs. We appreciate your feedback as it is extremely important to us and will use this information for training and developing purposes. I really hope that Mercure Haiphong will have more chance for serving you real soon. Thanks and Best regards, Jason Vu Front Office Manager
Great experience!!!
TripAdvisor rating 5.0/5
Daydream33691343400 TripAdvisor review
Dear Daydream33691343400, Thank you for sharing your truly kind words with us. It is really happy and a great pleasure to know that you had a perfect marriage proposal at Mercure Haiphong. I will share your valuable comments to all staffs especially Ms. Thao. I am sure that she will be encouraged a lot by your remarks. It means the world to us! I hope that Mercure Haiphong could be destination for your wedding real soon. Thank you and best regards, Jason VU Front Office Manager Mercure Haiphong
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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