Description
Hotel extras
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5-star hotel perfect for business and leisures trips
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Variety of rooms with modern equipment and artistic design
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Meals are created by Chefs with enthusiasm and care
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Delightful infinity swimming pool, luxury Spa and Fitness
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Conveniently located near lively shopping malls in Hai Phong
Our accommodation(s)
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Room
Superior Room with 1 King-Size Bed
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Superior Room with 2 Single Beds
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
Room
Privilege Room with 1 King-size Bed, Privilege Lounge Access
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Privilege Room with 2 Single Beds, Privilege Lounge Access
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
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Suite
Deluxe Suite Room with 1 King-size Bed, Privilege Lounge Access
- 4 pers. max
- 55 m² / 592 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Suite
Presidential Suite
- 4 pers. max
- 135 m² / 1453 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
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Studio
Studio Apartment with 1 double bed
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Double bed(s)
- Views: City View
Studio
Studio Apartment with 2 Single Beds
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
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Apartment
1 Bedroom Apartment
- 4 pers. max
- 55 m² / 592 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Apartment
Standard 2 Bedroom Apartment
- 6 pers. max
- 61 m² / 656 sq ft
- Bedding 2 x King size bed(s)
- Views: City View
Apartment
Deluxe 2 Bedroom Apartment
- 6 pers. max
- 69 m² / 742 sq ft
- Bedding 2 x King size bed(s)
- Views: City View
Apartment
Standard 3 Bedroom Apartment
- 6 pers. max
- 95 m² / 1022 sq ft
- Bedding 3 x King size bed(s)
- Views: City View
Apartment
Deluxe 3 Bedroom Apartment
- 6 pers. max
- 116 m² / 1248 sq ft
- Bedding 3 x King size bed(s)
- Views: City View
Hotel location
Mercure Hai Phong
12 Lach Tray Street, Ngo Quyen District
180000 HAI PHONG
Vietnam
GPS:20.851027, 106.687793
Access and transport
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HAI PHONG
Railway station
Access: 1.5 km / 0.93 mi 20 min walk / 4 min drive
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Shuttle
Additional charge
PORT OF HAI PHONG
Marine terminal
Access: 3 km / 1.86 mi 40 min walk / 8 min drive
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HAI PHONG MUSEUM
Historic monument
Access: 1.5 km / 0.93 mi 20 min walk / 4 min drive
DO SON
Tourist attraction
Access: 20 km / 12.43 mi 30 min drive
CAT BA ISLAND
Tourist attraction
Access: 40 km / 24.85 mi 1 hrs drive
HA LONG BAY
Tourist attraction
Access: 80 km / 49.71 mi 1 hrs 30 min drive
THE LU WALKING STREET
Other attractions
OPERA HOUSE
Opera/symphony/concert hall
SONO BELLE GOLF
Golf course
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AN BIEN
Lake
Access: 500 m / 0.31 mi 7 min walk / 1 min drive
THIEN VAN
Mountain
DO SON
Beach area
HA LONG
Bay
CAT BA
Beach area
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AEON MALL
Shopping centre/mall
Access: 0 m / 0 mi 3 min walk
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
FLAME GRILL & BAR
The multi-purpose restaurant offers the finest international cuisines alongside Vietnamese specialities including Lunch Express, steakhouse night and bountiful buffets. Make your dining a sublime experience with our hidden romance.
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CUPPA GOURMET CAFE
Enjoy a cup of Vietnamese coffee or delicate tea at our Lounge. Our experienced and talented Baristas will delight you with their creative beverages.
Non contractual photo
Breakfast
Pool
Non contractual photo
The rooftop pool is also an ideal place for entertaining events, pool party, game shows, fashion show and label brand event
Fitness center
Located on the 28th floor, the fitness center provides state-of-the-art workout facilities with a view. We offer exclusive training equipment to help you achieve your health objectives and fitness goals.
Spa
Bloom Spa provides comfortable and relaxing wellness moments on the 28th floor of Mercure Hai Phong. Invigorating massage services are delivered with signature fragrance oil and leave guests feeling energized, refresh and glowing.
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 200 m² / 2152 sq ft
- Maximum seats capacity
- 140
- Maximum capacity for banquets
- 100
Weddings
Our function rooms offer large LCD screens, fixed sound and light systems. Perfect for the greatest day in your life.
Our guest reviews
A quick visit, but a fantastic short stay!

TripAdvisor rating 5.0/5
T-B-AGC1 TripAdvisor review
Dear Valued Guest T-B-AGC1, Thank you so much for taking the time to share such a heartwarming review! We’re truly delighted to know that every moment of your stay — from arrival to departure — was brilliant, and that our team’s kindness, professionalism, and attention to detail made a lasting impression. Your kind words mean a lot to all of us, as we always strive to offer a thoughtful and memorable experience to every guest. It’s wonderful to hear you enjoyed the comfort and spaciousness of our Deluxe Suite and that your stay felt like a “permanent luxury holiday” — what a beautiful way to describe it! We can’t wait to welcome you back for another relaxing and joyful stay. Warmest regards, Linh Chi (Ms.) Quality Assurance Manager Mercure Hai Phong
Customer review rating 3.0/5
Le T. T. Families - Confirmed reviews ALL
Mến gửi Quý khách, Như đã trao đổi qua điện thoại, em xin được thay mặt Ban quản lý Khách sạn gửi đến chị lời cảm ơn chân thành vì đã lựa chọn Mercure Hải Phòng, cũng như dành thời gian đánh giá cho khách sạn. Em cũng rất lấy làm tiếc vì trải nghiệm khó chịu gây ảnh hưởng đến kỳ nghỉ của chị. Em đã chia sẻ thông tin với bộ phận liên quan để Khách sạn tăng cường đào tạo về khía cạnh này. Em rất cảm ơn chị vì sự thông cảm và tin tưởng vào sự cải tiến trong dịch vụ của Khách sạn, em mong sớm được chào đón chị trở lại trong chuyến đi tiếp theo. Em chúc chị thật nhiều sức khỏe và niềm vui! Linh Chi (Candy) Quản lý Trải nghiệm Khách hàng
Good stay
Customer review rating 4.5/5
Thuy N. Business - Confirmed reviews ALL
Xin chào Quý khách, Cảm ơn Quý khách đã dành thời gian đánh giá. Chúng tôi rất vui khi biết rằng Quý khách đã có trải nghiệm hài lòng tại khách sạn. Mục tiêu cao nhất của chúng tôi là mang lại những trải nghiệm dễ chịu và tuyệt vời nhất đến với từng khách hàng, và sự công nhận của khách hàng là động lực lớn đối với tập thể nhân viên và Ban lãnh đạo khách sạn. Nếu có bất kỳ điều gì chúng tôi có thể cải thiện để nâng cao trải nghiệm và đạt được đánh giá cao nhất từ Quý khách, xin vui lòng cho chúng tôi biết. Ý kiến của Quý khách vô cùng quý giá đối với chúng tôi. Kính chúc Quý khách sức khỏe và niềm vui! Linh Chi (Candy) Quản lý Trải nghiệm Khách hàng Mercure Hải Phòng
Friendliness
Customer review rating 5.0/5
Nguyen T. H. Business - Confirmed reviews ALL
Dear Valued Guest, Thank you very much for spending time staying with us and rating Mercure Hai Phong. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcoming you back very soon. Good day and safe travels ahead ! Linh Chi (Candy) Guest Experience Manager
It’s ok
Customer review rating 3.0/5
P. Couples - Confirmed reviews ALL
Dear Valued Guest, Warm greetings from Mercure Hai Phong, First and foremost, thank you for sharing your recent experience with us. We sincerely regret to learn that your stay did not meet your expectations, and we would like to extend our heartfelt apologies for the inconvenience caused by the air-conditioning and the fridge in your room. We are also sorry to see that you rated the check-in and arrival experience low. We truly value your feedback, and we would love to understand more about what happened during that process. Our team strives to provide a smooth and welcoming arrival for every guest, and we regret missing the opportunity to support you better during your stay. Please rest assured that your comments have been shared with the relevant teams for immediate improvement. Should you choose to return to Hai Phong in the future, it would be our pleasure to welcome you back and provide you with a much better experience. With sincere thanks and warm regards, Linh Chi (Ms.) Guest Experience Manager Mercure Hai Phong
In partnership with TripAdvisor
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