Description
Hotel extras
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5-star hotel perfect for business and leisures trips
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Variety of rooms with modern equipment and artistic design
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Meals are created by Chefs with enthusiasm and care
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Delightful infinity swimming pool, luxury Spa and Fitness
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Conveniently located near lively shopping malls in Hai Phong
Our accommodation(s)
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Room
Superior Room with 1 King-Size Bed
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Superior Room with 2 Single Beds
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
Room
Privilege Room with 1 King-size Bed, Privilege Lounge Access
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Privilege Room with 2 Single Beds, Privilege Lounge Access
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
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Suite
Deluxe Suite Room with 1 King-size Bed, Privilege Lounge Access
- 4 pers. max
- 55 m² / 592 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Suite
Presidential Suite
- 4 pers. max
- 135 m² / 1453 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
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Studio
Studio Apartment with 1 double bed
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Double bed(s)
- Views: City View
Studio
Studio Apartment with 2 Single Beds
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
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Apartment
1 Bedroom Apartment
- 4 pers. max
- 55 m² / 592 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Apartment
Standard 2 Bedroom Apartment
- 6 pers. max
- 61 m² / 656 sq ft
- Bedding 2 x King size bed(s)
- Views: City View
Apartment
Deluxe 2 Bedroom Apartment
- 6 pers. max
- 69 m² / 742 sq ft
- Bedding 2 x King size bed(s)
- Views: City View
Apartment
Standard 3 Bedroom Apartment
- 6 pers. max
- 95 m² / 1022 sq ft
- Bedding 3 x King size bed(s)
- Views: City View
Apartment
Deluxe 3 Bedroom Apartment
- 6 pers. max
- 116 m² / 1248 sq ft
- Bedding 3 x King size bed(s)
- Views: City View
Hotel location
Mercure Hai Phong
12 Lach Tray Street, Le Chan Ward
180000 HAI PHONG
Vietnam
GPS:20.851027, 106.687793
Access and transport
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HAI PHONG
Railway station
Access: 1.5 km / 0.93 mi 20 min walk / 4 min drive
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Shuttle
Additional charge
PORT OF HAI PHONG
Marine terminal
Access: 3 km / 1.86 mi 40 min walk / 8 min drive
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HAI PHONG MUSEUM
Historic monument
Access: 1.5 km / 0.93 mi 20 min walk / 4 min drive
DO SON
Tourist attraction
Access: 20 km / 12.43 mi 30 min drive
CAT BA ISLAND
Tourist attraction
Access: 40 km / 24.85 mi 1 hrs drive
HA LONG BAY
Tourist attraction
Access: 80 km / 49.71 mi 1 hrs 30 min drive
OPERA HOUSE
Opera/symphony/concert hall
SONO BELLE GOLF
Golf course
THE LU WALKING STREET
Other attractions
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AN BIEN
Lake
Access: 500 m / 0.31 mi 7 min walk / 1 min drive
THIEN VAN
Mountain
DO SON
Beach area
HA LONG
Bay
CAT BA
Beach area
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AEON MALL
Shopping centre/mall
Access: 0 m / 0 mi 3 min walk
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
FLAME GRILL & BAR
The multi-purpose restaurant offers the finest international cuisines alongside Vietnamese specialities including Lunch Express, steakhouse night and bountiful buffets. Make your dining a sublime experience with our hidden romance.
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CUPPA GOURMET CAFE
Enjoy a cup of Vietnamese coffee or delicate tea at our Lounge. Our experienced and talented Baristas will delight you with their creative beverages.
Non contractual photo
Breakfast
Pool
Non contractual photo
The rooftop pool is also an ideal place for entertaining events, pool party, game shows, fashion show and label brand event
Fitness center
Located on the 28th floor, the fitness center provides state-of-the-art workout facilities with a view. We offer exclusive training equipment to help you achieve your health objectives and fitness goals.
Spa
Bloom Spa provides comfortable and relaxing wellness moments on the 28th floor of Mercure Hai Phong. Invigorating massage services are delivered with signature fragrance oil and leave guests feeling energized, refresh and glowing.
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 200 m² / 2152 sq ft
- Maximum seats capacity
- 140
- Maximum capacity for banquets
- 100
Weddings
Our function rooms offer large LCD screens, fixed sound and light systems. Perfect for the greatest day in your life.
Our guest reviews
Customer review rating 3.5/5
Gan T. B. Business - Confirmed reviews ALL
Dear Valued Guest, Thank you for staying with us and for sharing your feedback. We sincerely apologize for the inconvenience caused and truly appreciate your understanding regarding the unexpected government inspection during your stay. We would like to clarify further about the situation, this was a rare, non-routine security check conducted across all hotels, serviced apartments, and residential buildings with foreign guests. Due to the recent administrative restructuring in Vietnam in 2025, the authorities temporarily required direct, in-person verification in each room — a mandatory procedure applied to everyone, including our own foreign managers. It was not related to any suspicion toward any individual. We are sorry that this disrupted your stay. Thank you again for your patience and for also recognizing the other positive aspects of your experience with us. We hope to welcome you back soon under more comfortable and relaxing circumstances. Warm regards, Linh Chi (Candy) Quality Assurance Manager Mercure Hai Phong
Customer review rating 4.0/5
Nguyen D. N. M. Business - Confirmed reviews ALL
Dear Valued Guest, Thank you very much for continuing to support our hotel over the years and for taking the time to share your feedback once again. We sincerely apologize for the fact that you have had to mention the difficulty in adjusting the room temperature multiple times without seeing a clear improvement. We truly appreciate your patience and your understanding of this limitation. The hotel is currently finalizing the budget and planning for a gradual upgrade of the air-conditioning system. In the meantime, we have noted your preference in your guest profile so that our team can pay closer attention when assigning your room on future stays. We will also be ready to provide additional blankets, a fan, or a heater upon request to ensure your comfort. Thank you once again for your long-standing trust and support. We wish you good health and look forward to welcoming you back soon. Warm regards, Linh Chi (Candy) Quality Assurance Manager Mercure Hai Phong
Customer review rating 4.5/5
Peter A. K. Business - Confirmed reviews ALL
Dear Valued Guest, Thank you for highlighting our team’s service. Your encouraging words mean a lot to us. We hope your next visit will be just as pleasant—or even more so! Warm regards, Linh Chi (Candy) Quality Assurance Manager Mercure Hai Phong
Customer review rating 4.5/5
Archibald S. Business - Confirmed reviews ALL
Dear Valued Guest, Thank you for highlighting our team’s service. Your encouraging words mean a lot to us. We hope your next visit will be just as pleasant—or even more so! Warm regards, Linh Chi (Candy) Quality Assurance Manager Mercure Hai Phong
Customer review rating 4.5/5
Bui V. H. N. Business - Confirmed reviews ALL
Dear Valued Guest, We sincerely appreciate your understanding regarding the housekeeping oversight during your stay. Please be assured that our team has been reminded, and we will further enhance our training to prevent similar mistakes in the future. We truly look forward to welcoming you back and providing you with a better experience next time. Linh Chi (Candy) Quality Assurance Manager Mercure Hai Phong
In partnership with TripAdvisor
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