Mercure Hai Phong 5 stars

Customer review rating (ALL Rating) 4.6/5 449 reviews

Mercure Hai Phong - Image 1
Mercure Hai Phong - Image 2
Mercure Hai Phong - Image 3
Mercure Hai Phong - Image 4

Description

Hotel extras

  • 5-star hotel perfect for business and leisures trips

  • Variety of rooms with modern equipment and artistic design

  • Meals are created by Chefs with enthusiasm and care

  • Delightful infinity swimming pool, luxury Spa and Fitness

  • Conveniently located near lively shopping malls in Hai Phong

Our accommodation(s)

Book this hotel

Hotel location

Mercure Hai Phong

12 Lach Tray Street, Ngo Quyen District
180000 HAI PHONG
Vietnam

GPS:20.851027, 106.687793

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FLAME GRILL & BAR

The multi-purpose restaurant offers the finest international cuisines alongside Vietnamese specialities including Lunch Express, steakhouse night and bountiful buffets. Make your dining a sublime experience with our hidden romance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  449 reviews

TripAdvisor Rating  4.9/5  230 reviews

Certificate of excellence 2024

Good hotel in HaiPhong

TripAdvisor rating 5.0/5

Monchaya P TripAdvisor review

Dear Valued Guest Monchayap2018, Thank you very much for choosing Mercure Hai Phong and for sharing your kind feedback with us. We’re delighted to hear that you enjoyed the convenient location, the spacious and clean room, as well as our breakfast service. Your kind words about Ms. Uyen’s friendliness and support during breakfast will surely make her day — we will be sure to pass on your compliments to her. We also appreciate your comments regarding the food in the lounge. Your feedback is very valuable and helps us improve the overall guest experience. It’s wonderful to know that you had the chance to explore the local beer bar nearby — it's always great when our guests can enjoy the authentic local atmosphere! We hope to welcome you back again soon. Warm regards, Linh Chi (Ms.) Quality Assurance Manager Mercure Hai Phong

Can't be more satisfied

TripAdvisor rating 5.0/5

Thaihungson12 TripAdvisor review

Dear Valued Guest Thaihungson12, Greetings from Mercure Hai Phong and thank you for your generous review about our hotel. We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the comments on our convenient location, delicious breakfast, unbeatable view, hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators and I am happy that we created a memorable experience. Eagerly looking forward to your next visit, With best regards, Linh Chi (Candy) Quality Assurance Manager

A quick visit, but a fantastic short stay!

TripAdvisor rating 5.0/5

T-B-AGC1 TripAdvisor review

Dear Valued Guest T-B-AGC1, Thank you so much for taking the time to share such a heartwarming review! We’re truly delighted to know that every moment of your stay — from arrival to departure — was brilliant, and that our team’s kindness, professionalism, and attention to detail made a lasting impression. Your kind words mean a lot to all of us, as we always strive to offer a thoughtful and memorable experience to every guest. It’s wonderful to hear you enjoyed the comfort and spaciousness of our Deluxe Suite and that your stay felt like a “permanent luxury holiday” — what a beautiful way to describe it! We can’t wait to welcome you back for another relaxing and joyful stay. Warmest regards, Linh Chi (Ms.) Quality Assurance Manager Mercure Hai Phong

Good stay

Customer review rating 4.5/5

Thuy N. Business - Confirmed reviews ALL

Xin chào Quý khách, Cảm ơn Quý khách đã dành thời gian đánh giá. Chúng tôi rất vui khi biết rằng Quý khách đã có trải nghiệm hài lòng tại khách sạn. Mục tiêu cao nhất của chúng tôi là mang lại những trải nghiệm dễ chịu và tuyệt vời nhất đến với từng khách hàng, và sự công nhận của khách hàng là động lực lớn đối với tập thể nhân viên và Ban lãnh đạo khách sạn. Nếu có bất kỳ điều gì chúng tôi có thể cải thiện để nâng cao trải nghiệm và đạt được đánh giá cao nhất từ Quý khách, xin vui lòng cho chúng tôi biết. Ý kiến của Quý khách vô cùng quý giá đối với chúng tôi. Kính chúc Quý khách sức khỏe và niềm vui! Linh Chi (Candy) Quản lý Trải nghiệm Khách hàng Mercure Hải Phòng

Friendliness

Customer review rating 5.0/5

Nguyen T. H. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for spending time staying with us and rating Mercure Hai Phong. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcoming you back very soon. Good day and safe travels ahead ! Linh Chi (Candy) Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 147 reviews 9.2/10 Location
  • 237 reviews 7.7/10 Room
  • 298 reviews 9.3/10 Service
  • 127 reviews 8.9/10 Cleanliness
  • 105 reviews 9.1/10 Food
  • 99 reviews 9.5/10 Breakfast
  • 93 reviews 5.5/10 Comfort
  • 25 reviews 5.3/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Hai Phong