Description
ALLSAFE approved hotel
Hotel extras
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5-star hotel perfect for business and leisures trips
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Variety of rooms with modern equipment and artistic design
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Meals are created by Chefs with enthusiasm and care
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Delightful infinity swimming pool, luxury Spa and Fitness
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Conveniently located near lively shopping malls in Hai Phong
Our accommodation(s)
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Room
Superior Room with 1 King-Size Bed
- 3 persons
- 26 m² / 279 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Superior Room with 2 Single Beds
- 3 persons
- 26 m² / 279 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
Room
Privilege Room with 1 King-size Bed, Privilege Lounge Access
- 3 persons
- 26 m² / 279 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Privilege Room with 2 Single Beds, Privilege Lounge Access
- 3 persons
- 26 m² / 279 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
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Suite
Deluxe Suite Room with 1 King-size Bed, Privilege Lounge Access
- 4 persons
- 55 m² / 592 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Suite
Presidential Suite
- 4 persons
- 135 m² / 1453 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
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Studio
Studio Apartment with 1 double bed
- 3 persons
- 26 m² / 279 sq ft
- Bedding 1 x Double bed(s)
- Views: City View
Studio
Studio Apartment with 2 Single Beds
- 3 persons
- 26 m² / 279 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
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Apartment
1 Bedroom Apartment
- 4 persons
- 55 m² / 592 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Apartment
Standard 2 Bedroom Apartment
- 6 persons
- 61 m² / 656 sq ft
- Bedding 2 x King size bed(s)
- Views: City View
Apartment
Deluxe 2 Bedroom Apartment
- 6 persons
- 69 m² / 742 sq ft
- Bedding 2 x King size bed(s)
- Views: City View
Apartment
Standard 3 Bedroom Apartment
- 6 persons
- 95 m² / 1022 sq ft
- Bedding 3 x King size bed(s)
- Views: City View
Apartment
Deluxe 3 Bedroom Apartment
- 6 persons
- 116 m² / 1248 sq ft
- Bedding 3 x King size bed(s)
- Views: City View
Hotel location
Mercure Hai Phong
12 Lach Tray Street, Ngo Quyen District
180000 HAI PHONG
Vietnam
GPS:20.851027, 106.687793
Access and transport
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HAI PHONG
Railway station
Access: 1.5 km / 0.93 mi 20 min walk / 4 min drive
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Shuttle
Additional charge
PORT OF HAI PHONG
Marine terminal
Access: 3 km / 1.86 mi 40 min walk / 8 min drive
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HAI PHONG MUSEUM
Historic monument
Access: 1.5 km / 0.93 mi 20 min walk / 4 min drive
DO SON
Tourist attraction
Access: 20 km / 12.43 mi 30 min drive
CAT BA ISLAND
Tourist attraction
Access: 40 km / 24.85 mi 1 hrs drive
HA LONG BAY
Tourist attraction
Access: 80 km / 49.71 mi 1 hrs 30 min drive
THE LU WALKING STREET
Other attractions
OPERA HOUSE
Opera/symphony/concert hall
SONO BELLE GOLF
Golf course
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AN BIEN
Lake
Access: 500 m / 0.31 mi 7 min walk / 1 min drive
THIEN VAN
Mountain
DO SON
Beach area
HA LONG
Bay
CAT BA
Beach area
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AEON MALL
Shopping centre/mall
Access: 0 m / 0 mi 3 min walk
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
FLAME GRILL & BAR
The multi-purpose restaurant offers the finest international cuisines alongside Vietnamese specialities including Lunch Express, steakhouse night and bountiful buffets. Make your dining a sublime experience with our hidden romance.
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CUPPA GOURMET CAFE
Enjoy a cup of Vietnamese coffee or delicate tea at our Lounge. Our experienced and talented Baristas will delight you with their creative beverages.
Non contractual photo
Breakfast
Pool
Non contractual photo
The rooftop pool is also an ideal place for entertaining events, pool party, game shows, fashion show and label brand event
Fitness center
Located on the 28th floor, the fitness center provides state-of-the-art workout facilities with a view. We offer exclusive training equipment to help you achieve your health objectives and fitness goals.
Spa
Bloom Spa provides comfortable and relaxing wellness moments on the 28th floor of Mercure Hai Phong. Invigorating massage services are delivered with signature fragrance oil and leave guests feeling energized, refresh and glowing.
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 200 m² / 2152 sq ft
- Maximum seats capacity
- 140
- Maximum capacity for banquets
- 100
Weddings
Our function rooms offer large LCD screens, fixed sound and light systems. Perfect for the greatest day in your life.
Our guest reviews
Front desk treated me as brand new customer
Customer review rating 3.5/5
Anonymous Business - Confirmed reviews ALL
Dear Mr. Toan V. Song, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Hai Phong. We value all of our customer's comments and take them very seriously. We are sorry to hear that you experienced difficulty during check-in this time. At Mercure, we strive to provide the best experience and we apologize if we have fallen short in this instance. We understand how important it is for our guests to have their information stored so that check-in is a smooth process, and we will do our best to ensure that this doesn't happen again in the future. We also noted your preference about room allocation to better assigning room for your next stay, our team will be happy to help you changing room, so please let us know for your convenient. Thank you for your continued loyalty and support. We look forward to welcoming you back soon! CANDY Nguyen (Ms.) Guest Experience Manager
A nice stay and a nice location!
Customer review rating 4.5/5
Binh Business - Confirmed reviews ALL
Dear Ms. Binh, Thank you for your stay at Mercure Hai Phong and for taking the time to share your feedback. We are delighted to hear you enjoyed our nice location, service, room, and staff! At Mercure Hai Phong, we strive to provide the best customer experience and regret that this was not fully achieved on your last visit. We apologize for any inconvenience this may have caused. We understand how important each detail is to make a guest feel comfortable and we take feedback such as yours very seriously. We hope you will give us another chance to welcome you in the near future so that we can show you what a great experience at Mercure Hai Phong really looks like. Thank you again for sharing your valuable experience with us and we look forward to welcoming you back soon! Sincerely, CANDY Nguyen (Ms.) Guest Experience Manager
Definitely a great stay at this property!

TripAdvisor rating 5.0/5
JamesLBH TripAdvisor review
Dear JamesLBH, Many thanks for sharing your wonderful review. We are delighted to learn that you have enjoyed every aspect of your experience. Your kind words regarding our hotel are very much appreciated. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about our infrastructure, view from the rooms, Fitness center and Spa. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you and we look forward to welcoming you back in the near future. Sincerely yours, CANDY Nguyen (Ms.) Guest Experience Manager
Service mind
Customer review rating 5.0/5
Kunut/thailand Business - Confirmed reviews ALL
Dear Mr. SUKSAMARNVONG KUNUT, Many thanks for sharing your 5-star review! We are delighted to learn that you have enjoyed every aspect of your experience. Your kind words regarding our hotel are very much appreciated. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about our comfy bed, equipment in the fitness center, great food in our restaurant and Privilege Lounge, and the staff, who really are there to cater for your every need. I am glad that your ring was found and you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you again for your compliments and support. We look forward to welcoming you back in the near future. Sincerely yours, CANDY Nguyen (Ms.) Guest Experience Manager
Good location, clean rooms
Customer review rating 3.5/5
Luu N. Solo - Confirmed reviews ALL
Dear Mr. LUU VU N., We very much appreciate your comments regarding your stay at the Mercure Hai Phong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, CANDY N. (Ms.) Guest Experience Manager
In partnership with TripAdvisor
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