Mövenpick Hotel Sukhumvit 15 Bangkok 5 stars

Customer review rating (ALL Rating) 4.2/5 1,416 reviews

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Mövenpick Hotel Sukhumvit 15 Bangkok - Image 1
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Mövenpick Hotel Sukhumvit 15 Bangkok - Image 3
Mövenpick Hotel Sukhumvit 15 Bangkok - Image 4
Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Oasis in the heart of the business and commercial district

  • Complimentary Tuk Tuk service to Asoke BTS and Sukhumvit MRT station every 30 minutes

  • Rooftop pool and Rainforest rooftop bar

  • Daily chocolate hour at LELAWADEE RESTAURANT during 4 - 5 PM.

  • Intimate meetings with a customized package and flexible terms.

Our accommodation(s)

Hotel location

Mövenpick Hotel Sukhumvit 15 Bangkok

Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana
10110 BANGKOK
Thailand

GPS:13.742416, 100.55854

Telephone
Fax +66 2 119 3119

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LELAWADEE RESTAURANT

Lelawadee offers an exquisite blend of traditional Thai flavors and intl cuisine, featuring fresh, locally sourced ingredients. Perfect for both casual dining and special occasions. The restaurant is known for its warm ambiance and attentive service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,416 reviews

TripAdvisor Rating  4.4/5  3,535 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Darren A. Couples - Confirmed reviews ALL

Great hotel with great staff and a good location. Overall a great hotel with a good selection drinks and food in the lounge plus great choices for buffet breakfast. Chocolate hour was a little disappointing compared to some Mövenpick Hotel but still pretty good.

Dear Mr. A., Thank you very much for taking the time to share your wonderful feedback following your recent stay at Mövenpick Hotel Sukhumvit 15 Bangkok. We are truly delighted to learn that you had such a positive experience with us and that you rated your overall stay so highly. It is most rewarding to know that you enjoyed our convenient location, the comfort of your accommodation, our breakfast selection, and the variety of food and beverages available in the lounge. Your kind words regarding our team are especially appreciated, as they will certainly serve as a great motivation for all of us. We also value your constructive comment regarding the Chocolate Hour. While we are pleased that you still found it enjoyable, your feedback has been noted and will be shared with our team as we continuously strive to enhance our guest experiences across all touchpoints. Thank you once again for your loyalty as an ALL Accor Platinum member and for recommending both our hotel and the Accor loyalty programme. We sincerely hope to have the pleasure of welcoming you back to Mövenpick Hotel Sukhumvit 15 Bangkok in the near future. Best regards, Jay Sudhakaran General Manager

Customer review rating 3.5/5

Danny T. Families - Confirmed reviews ALL

The hotel located well. It was clean and comfy. The staff were really nice and helpful. The chocolate hour was nice as well. The water in the shower wasn’t so hot.

Dear Mr. T., Thank you for taking the time to share your feedback following your stay at Mövenpick Hotel Sukhumvit 15 Bangkok. We are delighted to hear that you found our hotel well-located, clean, and comfortable, and that you enjoyed our chocolate hour as well as the service provided by our team. We sincerely apologize for the water in your shower not being hot enough during your stay. Your feedback has been shared with our engineering team to ensure this is addressed for future guests. We truly appreciate your recommendation and look forward to welcoming you and your family back for another enjoyable stay. Warm regards, Jay Sudhakaran General Manager

Customer review rating 4.0/5

Amir F. Families - Confirmed reviews ALL

Location is very good

Dear Mr. F., Warm greetings from Mövenpick Hotel Sukhumvit 15 Bangkok. Thank you very much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and that our team, particularly Mr. Tom, was able to assist you throughout your visit. We will be sure to pass on your kind words to him, as recognition from our guests is always greatly appreciated. It is wonderful to know that you and your family enjoyed your time at our hotel. Your encouraging feedback motivates us to continue delivering excellent service and memorable experiences for all our guests. We very much look forward to welcoming you and your family back to Mövenpick Hotel Sukhumvit 15 Bangkok in the near future. Warm regards, Jay Sudhakaran General Manager

Customer review rating 2.0/5

Ka K. F. Couples - Confirmed reviews ALL

Staff are really friendly and warm welcoming, guiding us to checkin in the executive floor and free shuttle from hotel to the nearest BTS station is greatly appreciated. However, the decorations of the room is a bit antiquated, especially the TV size and the model, the furnitures. And need to point out the dislocation of the glass door of the bath tube is totally unacceptable in an executive suit. Unfortunately, may not consider to stay in the same hotel next time in Bangkok.

Dear Mr. Ka K. F., Warm greetings from Mövenpick Hotel Sukhumvit 15 Bangkok. On behalf of our Management Team, I would like to sincerely thank you for sharing your feedback regarding your recent stay with us. We truly appreciate your kind words about our team, our Executive Floor check-in service, and the complimentary shuttle service to the BTS station. At the same time, we deeply regret that your experience in the Executive Suite did not meet your expectations. Please accept our sincere apologies for the condition of the room, the bath glass door, and the furnishings. Your observations are taken very seriously, and we have shared your feedback with our Engineering and Housekeeping teams to ensure immediate corrective action and to prevent similar issues in the future. We are committed to providing all our guests with a seamless and comfortable stay, and we truly regret that we fell short during your visit. We hope that you may consider giving us another opportunity in the future to provide a stay that better reflects the high standards we aim to uphold. Should you plan to return to Bangkok, please do not hesitate to contact me directly so that we can personally ensure your next experience exceeds your expectations. With warm regards, Jay Sudhakaran General Manager

Could do better.

TripAdvisor rating 4.0/5

simonp703 TripAdvisor review

Slightly disappointed with our stay here, we asked to be moved to a bigger room, and agreed with the staff that we would leave our bags packed in our old room at 08:00 and return to the hotel at 15:00 to our new room. Arrived at 15:00 and our new room was not ready. So we had to partially unpack get changed as we were going straight out and repack. Very annoying. Some of the staff didn't really speak English that well, one of them just nodded at everything we were saying, but not understanding a word. The Bar on the roof was utterly atmosphere less, and had some really annoying flashing lights. The hotel must have a good deal on fake grass as it was everywhere, squelching horribly underfoot.

Dear simonp703, Warm greetings from Mövenpick Hotel Sukhumvit 15 Bangkok. Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced with your room change and the delay in your new room being ready. We understand how frustrating it must have been to have to unpack and repack under such circumstances, and we regret that this impacted your overall experience. We also appreciate your comments regarding staff communication, our rooftop bar, and the outdoor areas. Your feedback has been shared with the relevant departments to ensure improvements are made where necessary, including enhancing staff training and reviewing the ambience and facilities to meet guest expectations. Please be assured that your observations are taken seriously, and we hope to have the opportunity to welcome you back in the future, providing a stay that truly reflects the high standards of service and comfort we strive to deliver.

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Other web-users rate our hotel

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  • 975 reviews 7.7/10 Breakfast
  • 255 reviews 8.3/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.