Upon arrival the room that we were offered was ok at first, however at approx. 9pm a live band started playing in the street below...I mean playing loud, right up to midnight. It was that bad I had to use ear plugs to try and drown out the noise. As you can imagine the next morning I explained to Hotel staff this was unacceptable and I need another room located as far away from the entertainment as possible. The staff understood and we were given another room thankfully.

Great staff all very helpful and polite. The breakfast was great but very poor selection of cheese and low quality cheese this should be much better for such a Hotel.

When I arrived, I had mistakenly made two bookings. The staff were all so helpful and assisted me in the process of getting this taken care of. At the end of my stay, I needed to extend my booking by two more days due to flight cancellations. All of this was handled with gracious smiles and I felt well taken care of.

The room was nice, good A/C and the wifi was fast. Very nice front desk staff.

Overall very happy with the room. The breakfast was awesome - large variety of options. All of the staff are very friendly and helpful, catering to any requests instantaneously. Would recommend to other travellers for all of these qualities and the great location.

Loved our stay at the Movenpick hotel. The staff were wonderful and the hotel very clean and quiet. Would recommend it to others.

Easy to go night market and any others place

I have stayed at this hotel four or five times over the last 22 years. The hotel has been beautifully refurbished recently making it an outstanding venue and the staff are fantastically helpful, very warm, flexible and friendly.

Friendly staff, very helpful, especially the front desk.

Hotel staff were very friendly. Treat everyone with respect and fast service . Appreciate everyone can speak English too. The room was clean and comfortable. We enjoy the room comfort after our daily tour and trips.

I have been many times in Chiang Mai .our first stay in Movempick .very clean and spacious room .staff all are friendly.very close to Indian restaurant and night market.easy access transports.

We stayed for 4 nights at the hotel and we enjoyed our stay very much.

I was in the other building which the room was quite small and the cleanliness was below compared to last time I had stayed here.