Mövenpick Suriwongse Chiang Mai 4 stars

Customer review rating (ALL Rating) 4.3/5 1,324 reviews

ALLSAFE approved hotel

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Mövenpick Suriwongse Chiang Mai
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+ 15 Services

Hotel extras

  • Great location just steps from the Night Bazaar

  • Local Thai specialties and world cuisine

  • Outdoor rooftop swimming pool with city views

  • 15 minutes from Chiang Mai International Airport

  • 1 km from Chiang Mai Convention Centre

Hotel location

Mövenpick Suriwongse Chiang Mai

110 Chang Klan Road Muang
50100 chiang mai
thailand

Fax: (+66)53/270063

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHIANG MAI INTL At 7km / 4.35 miles

GPS:18.4791, 98.5958

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 513

  • Maximum banquet capacity: 250 people

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Our guest reviews for
Mövenpick Suriwongse Chiang Mai

100% genuine reviews from our guests

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ALL Rating 4.3/5

1,324 reviews

Good stay & very nice staffs

Customer review rating 4.5/5

Ratana Families - 29/03/2020 Confirmed reviews ALL

It was a nice and comfortable stay. All staffs are well-trained with service mind.

Greta location, great facilities and amazing staff

Customer review rating 4.5/5

Bijoy Families - 28/03/2020 Confirmed reviews ALL

Enjoyed our time there. With the difficult virus situation, the staff were amazing. very responsive to our requests and very intent on making our life there comfortable. Room service was amazingly prompt and front desk staff were very good

Well located

Customer review rating 4.0/5

Lone Business - 25/03/2020 Confirmed reviews ALL

Nice and comfortable surroundings

well located.

Customer review rating 4.0/5

Adriaan Business - 24/03/2020 Confirmed reviews ALL

Very friendly people, nice rooms.

EXCELLENT

Customer review rating 4.5/5

Mike Couples - 23/03/2020 Confirmed reviews ALL

My first stay at a Movenpick and as an Accor gold member we were treated as royalty. We got a double upgrade of room and all staff were friendly and helpful. Breakfast in the morning was good and we tried their evening buffet which was also good. The hotel is maintained to a high standard and is clean.

Good Location

Customer review rating 3.0/5

Jack Couples - 21/03/2020 Confirmed reviews ALL

Upon arrival the room that we were offered was ok at first, however at approx. 9pm a live band started playing in the street below...I mean playing loud, right up to midnight. It was that bad I had to use ear plugs to try and drown out the noise. As you can imagine the next morning I explained to Hotel staff this was unacceptable and I need another room located as far away from the entertainment as possible. The staff understood and we were given another room thankfully.

Dear Mr. L., Thank you for taking the time to complete our Trust you survey on your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback and actions is very important to us. We fully understand your concern and dissatisfaction about the noise. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Veeranat Pattanasin Guest Experience Manager
Customer review rating 4.5/5

Kim B. Friends - 19/03/2020 Confirmed reviews ALL

Great staff all very helpful and polite. The breakfast was great but very poor selection of cheese and low quality cheese this should be much better for such a Hotel.

Great staff

Customer review rating 5.0/5

Anonymous Friends - 19/03/2020 Confirmed reviews ALL

When I arrived, I had mistakenly made two bookings. The staff were all so helpful and assisted me in the process of getting this taken care of. At the end of my stay, I needed to extend my booking by two more days due to flight cancellations. All of this was handled with gracious smiles and I felt well taken care of.

Dear Ms. Merle, Many thanks for taking the time to complete our Trust You survey on your stay at the Mövenpick Suriwongse Hotel Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veeranat Pattanasin

Nice stay.

Customer review rating 5.0/5

Dave Solo - 18/03/2020 Confirmed reviews ALL

The room was nice, good A/C and the wifi was fast. Very nice front desk staff.

Dear Mr. David, Many thanks for taking the time to complete our Trust You survey on your recent stay at Movenpick Suriwongse Hotel Chiang Mai. I am delighted to read that you like in many areas of us. Start from our room, air condition and helpful staff. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you back again and again to our hotel on future occasions. Sincerely, Veeranat Pattanasin Guest Experience Manager

Beautiful hotel in great location

Customer review rating 5.0/5

Sharyn Couples - 18/03/2020 Confirmed reviews ALL

Overall very happy with the room. The breakfast was awesome - large variety of options. All of the staff are very friendly and helpful, catering to any requests instantaneously. Would recommend to other travellers for all of these qualities and the great location.

Relaxing and very enjoyable

Customer review rating 4.5/5

Trudy J. Couples - 18/03/2020 Confirmed reviews ALL

Loved our stay at the Movenpick hotel. The staff were wonderful and the hotel very clean and quiet. Would recommend it to others.

Nice place

Customer review rating 4.5/5

Thein H. A. Business - 18/03/2020 Confirmed reviews ALL

Easy to go night market and any others place

Great experience

Customer review rating 4.5/5

Anonymous Couples - 17/03/2020 Confirmed reviews ALL

I have stayed at this hotel four or five times over the last 22 years. The hotel has been beautifully refurbished recently making it an outstanding venue and the staff are fantastically helpful, very warm, flexible and friendly.

Centrally located

Customer review rating 4.5/5

Anonymous Friends - 16/03/2020 Confirmed reviews ALL

Friendly staff, very helpful, especially the front desk.

Good location to go anywhere

Customer review rating 4.5/5

R. Friends - 13/02/2020 Confirmed reviews ALL

Hotel staff were very friendly. Treat everyone with respect and fast service . Appreciate everyone can speak English too. The room was clean and comfortable. We enjoy the room comfort after our daily tour and trips.

Nice hotel

Customer review rating 5.0/5

Chandra P. Couples - 13/02/2020 Confirmed reviews ALL

I have been many times in Chiang Mai .our first stay in Movempick .very clean and spacious room .staff all are friendly.very close to Indian restaurant and night market.easy access transports.

Very convenient location, Room was clean and very friendly staff

Customer review rating 4.5/5

Chris W. Couples - 10/02/2020 Confirmed reviews ALL

We stayed for 4 nights at the hotel and we enjoyed our stay very much.

This time was okay

Customer review rating 4.0/5

Mk Families - 10/02/2020 Confirmed reviews ALL

I was in the other building which the room was quite small and the cleanliness was below compared to last time I had stayed here.

Dear Malinee K., Many thanks for taking the time to complete out our Trust You survey on your recent stay at Movenpick Suriwonges, Chiang Mai . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veeranat Pattanasin Guest Experience Manager

Our most recent 20 reviews