Mövenpick Suriwongse Chiang Mai 4 stars

Customer review rating (ALL Rating) 4.3/5 1,083 reviews

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Description

Hotel extras

  • Great location just steps from the Night Bazaar

  • Local Thai specialties and world cuisine

  • Outdoor rooftop swimming pool with city views

  • 15 minutes from Chiang Mai International Airport

  • 1 km from Chiang Mai Convention Centre

Our accommodation(s)

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Hotel location

Mövenpick Suriwongse Chiang Mai

110 Chang Klan Road Muang
50100 CHIANG MAI
Thailand

GPS:18.78379, 98.9998

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,083 reviews

TripAdvisor Rating  4.0/5  1,910 reviews

Certificate of excellence 2025

Relax and Unwind with a Team that cares

TripAdvisor rating 5.0/5

Freedom03625570084 TripAdvisor review

Front Office Staff named Bow was very professional and efficient during checkin. Checkout was superfast too. Concierge Guys were very polite at the door, each time we leave and return. Holiday Spa staff named Sunshine was very friendly and proactive. We took 02 packages on separate days and both sessions were very relaxing and revujenating. The Masseurs were very professional and approachable as well. I have been here twice this year and both times were equally impressed by the services.

Customer review rating 1.5/5

Noora O. E. A. A. Couples - Confirmed reviews ALL

Not good. It's just 3 star hotel not 5? AC, bed and food not good especially for Muslim travellers.

Dear Mr.Noora O. E. A. A., Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 08… if you wish to discuss this matter in further details. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Customer review rating 2.5/5

Visit L. Families - Confirmed reviews ALL

Room is very dated. I got upgrade due to my gold status of Accor, but it seems I got even worse because room upgraded is in old wing (car park building) and this building is not renovated yet. Room is bigger, but very very old. Window is very dirty. Better not to stay here. However, location of this hotel is very good, just right in next step of nigh bazaar. Breakfast is nice and staff is very helpful.

Dear Mr.Visit L., Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to room conditions; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 08… if you wish to discuss this matter in further details. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Customer review rating 1.5/5

Jasem A. Couples - Confirmed reviews ALL

Reception not good

Dear Mr.Jasem A., Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to our service and room conditions; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 08… if you wish to discuss this matter in further details. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Good choice for a city trip

TripAdvisor rating 4.0/5

DickZe TripAdvisor review

The hotel is big and centrally located. Walking distance for many locations. There is parking space on the third floor of a garage which can be accessed from the road to the side of the hotel (Loi Kroh Road). It can be a bit awkward to find. From the parking there is access to the hotel. Our room smelled a bit musty but was sufficiently large with a nice bathroom. There is a fridge, a safe, a desk and a sofa. It is also quiet and sleeping quality is good. The pool is quite small with enough seating around it and a pool bar. Unfortunately the inevitable music you don’t want to hear. I want quiet or something of my own choice through ear buds. Same in the gym, but they turn it off on request. The breakfast is an extensive buffet with a lot of choice. Wi-Fi works well most of the time, is not superfast though.

Dear Mr.Dick Z, Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to room conditions and our services; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sirinpat Lapuan /Guest Experience Manager

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Other web-users rate our hotel

  • 1,036 reviews 9.5/10 Location
  • 1,048 reviews 6/10 Room
  • 1,098 reviews 8.9/10 Service
  • 21 reviews 4.1/10 WiFi
  • 497 reviews 6/10 Comfort
  • 471 reviews 4.3/10 Vibe
  • 432 reviews 5.1/10 Cleanliness
  • 418 reviews 8/10 Breakfast

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