Mövenpick Suriwongse Chiang Mai 4 stars

Customer review rating (ALL Rating) 4.3/5 1,037 reviews

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Description

Hotel extras

  • Great location just steps from the Night Bazaar

  • Local Thai specialties and world cuisine

  • Outdoor rooftop swimming pool with city views

  • 15 minutes from Chiang Mai International Airport

  • 1 km from Chiang Mai Convention Centre

Our accommodation(s)

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Hotel location

Mövenpick Suriwongse Chiang Mai

110 Chang Klan Road Muang
50100 CHIANG MAI
Thailand

GPS:18.78379, 98.9998

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,037 reviews

TripAdvisor Rating  4.1/5  1,906 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Thye S. L. Friends - Confirmed reviews ALL

The hotel is a little old, everything in the room falling apart…..even the wardrobe can be closed and there is no safety lock….. However, all the staff I met during the 7 days were all so helpful and friendly……made up for the deficiencies in hardware

Customer review rating 3.5/5

Keith C. Solo - Confirmed reviews ALL

Consistent product and good location.

Customer review rating 1.0/5

Abhijit V. Business - Confirmed reviews ALL

C Wing of the hotel is like a hotel from the late 1990s. The worst part is the shockingly low light in the rooms. The lamps are low intensity, some don't work. An atrocious centralised control system turns even the plug points off when turning off the lights at night. Air conditioning has a damp mouldy smell and does not cool sufficiently. The carpets, even the walls are worn out. Breakfast has a spread and the staff are friendly. I would never stay here again.

Dear Mr. Abhijit V., Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to room conditions; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 08… if you wish to discuss this matter in further details. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Customer review rating 3.5/5

Prajongjit S. Families - Confirmed reviews ALL

We arrived quite late due to traffic in the city and nearly end of free chocolate but we've got chance to enjoyed it. Reception gave us a room that guest no-show with complimentary birthday cake for other guests that still in our room. Room is quite old and lower ceiling, breakfast is quite ok but staff cleaned up table quite slow. Location is pretty great between night bazaar and anusarn market. Supermarket, Starbucks, burger king. When Hotel has an event then it's quite difficult to find a parking spot. By the way, it's good for a short stay.

Dear Ms.Prajongjit S., Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations for cause happened; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Customer review rating 5.0/5

Daniel O. Couples - Confirmed reviews ALL

Nuhy, our Guest Expereience manager couldn't be more helpful. As an older couple, she made everything with our stay perfect, always going above and beyond. I can't commend her more highly, I hope she gets the recognition she deserves

Dear Mr.Daniel O., We very much appreciate your comments regarding your stay at the Mövenpick Suriwongse Hotel Chiang Mai. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sirinpat Lapuan (Nuchy)/Guest Experience Manager

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Other web-users rate our hotel

  • 998 reviews 9.5/10 Location
  • 1,001 reviews 6.1/10 Room
  • 1,051 reviews 9/10 Service
  • 20 reviews 4.6/10 WiFi
  • 478 reviews 6/10 Comfort
  • 450 reviews 4.4/10 Vibe
  • 406 reviews 5.3/10 Cleanliness
  • 392 reviews 8.1/10 Breakfast

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