Mövenpick Hotel Amsterdam City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 2,987 reviews

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Mövenpick Hotel Amsterdam City Centre - Image 1
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Piet Heinkade 11, 1019 BR AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel along the IJ waterfront

  • Impressive, versatile event spaces hosting up to 450 guests

  • Modern rooms and suites with city and river views

  • Spa area featuring saunas, massages and a 24-hour gym

  • International restaurant with an open kitchen and river views

Our accommodation(s)

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Hotel location

Mövenpick Hotel Amsterdam City Centre

Piet Heinkade 11
1019 BR AMSTERDAM
Netherlands

GPS:52.377927, 4.914193

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Access and transport

Hotel services

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On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

DOCK 11

DOCK 11 is a modern international restaurant, bringing together recognizable global dishes in a refined European setting. Find a cosy spot and choose from the à la carte menu. The venue overlooks the river, and natural light flows through tall windows.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,987 reviews

Customer review rating 2.5/5

Francesco P. Business - Confirmed reviews ALL

At check-in I was asked for personal details that were already in your hands as I already checked in (asking my e-mail for example, after you sent many unnecessary e-mails to confirm my booking and my check-in; mobile n etc,) I was then given a room that was still being cleaned. I had a much higher image of Movember before the Amsterdam experience.

Dear Mr. P., Thank you very much for sharing your feedback. We have read your several comments and regret to hear that your experience did not meet expectations, especially regarding the check‑in process and the room being still in preparation. Please accept our apologies for this. When a reservation is made via Booking.com, the personal details you provide are sent directly to Booking.com and to the temporary email address they generate for communication. We do not receive your personal details in advance, and collecting them upon arrival is an essential (and mandatory) part of our check‑in procedure. We truly hope there were enjoyable moments during your stay as well. We hope to have another chance of welcoming you again. Kind regards, Remco Groenhuijzen General Manager

Customer review rating 0.5/5

B. M. B. M. Business - Confirmed reviews ALL

It was not a great experience suffered in the heat with no AC

Customer review rating 4.5/5

Joseph S. Families - Confirmed reviews ALL

We originally selected the Movenpick hotel because of the location which is a 2 minute walk to the cruise port. We also discovered that the hotel has excellent rooms, great service, is well priced, and is only a 10 minute walk to City Center. After our initial stay, we booked an additional night when we returned from the cruise. While other passengers lined up to get transportation, we simply walked back to the hotel and had another amazing day in Amsterdam.

Dear Mr. S., Thank you very much for sharing your positive and detailed review. We are delighted to hear that our perfect location, great rooms created such an enjoyable stay. Compliments will be internally shared! We look forward welcoming you again. Kind regards, Remco Groenhuijzen General Manager

Customer review rating 4.0/5

Mark G. Couples - Confirmed reviews ALL

We had a rough go on the first night with a room that had water issue and we were put into a second room that had a shower drain issue. The staff was apologetic and made things right. It was obvious that the issues with the rooms were not a normal occurrence and they immediately worked to rectify. Sometimes things break and there is nothing that could prevent that but how they handled it after the fact was strong. Next trip to Amsterdam I will stay here without hesitation. Location is great. Just under 15 minute walk to central station and about a 1 minute walk to the cruise port entrance.

Dear Mr. G., Thank you very much for your positive feedback and for your kind understanding. We regret to hear about the inconveniences you experienced on the first night, and we truly appreciate your patience while our team solved the issues professionally and to your satisfaction. We are also delighted that our convenient location near Central Station and the cruise port added to your stay, and we look forward to welcoming you back on your next trip to Amsterdam! Kind regards, Remco Groenhuijzen General Manager

Customer review rating 5.0/5

Douglas S. Solo - Confirmed reviews ALL

I appreciated the hotel staff allowing me to check in earlier than usual rather than store my bags so I could take part in sightseeing during the day. Movenpick rooms are always comfortable and the hotel is quiet so I can relax and sleep without issues. The breakfast is always good and filling. Still haven't had the chance to try the Movenpick ice cream I keep hearing good things about.

Dear Mr. S., Thank you for your lovely feedback. We are truly delighted to hear that our early check‑in, quiet and comfortable rooms, and delicious breakfast helped make your stay such an enjoyable one! We truly hope that our delicious Mövenpick ice cream will be part of your culinary travel plans next time. We look forward to welcoming you again! Kind regards, Remco Groenhuijzen General Manager

Other web-users rate our hotel

  • 2,022 reviews 8.8/10 Location
  • 2,811 reviews 8/10 Room
  • 2,352 reviews 7.9/10 Service
  • 35 reviews 3.5/10 WiFi
  • 1,186 reviews 8.7/10 Breakfast
  • 1,033 reviews 6.5/10 Cleanliness
  • 104 reviews 7.6/10 Wellness Area

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