Mövenpick Hotel Amsterdam City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 2,725 reviews

Mövenpick Hotel Amsterdam City Centre - Image 1
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Description

Hotel extras

  • A 4-star Amsterdam hotel along the IJ waterfront

  • Impressive, versatile event spaces hosting up to 450 guests

  • Modern rooms and suites with city and river views

  • Spa area featuring saunas, massages and a 24-hour gym

  • International restaurant with an open kitchen and river views

Our accommodation(s)

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Hotel location

Mövenpick Hotel Amsterdam City Centre

Piet Heinkade 11
1019 BR AMSTERDAM
Netherlands

GPS:52.377927, 4.914193

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Mövenpick Restaurant

In our all-day dining restaurant, chefs prepare international dishes and seasonal specialties in the vibrant open kitchen. Find a cosy spot and choose from the à la carte menu. The venue overlooks the river, and natural light flows through tall windows.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,725 reviews

Customer review rating 4.5/5

Vladimir M. Business - Confirmed reviews ALL

Nice place close to the office. Rooms are stylish, clean and the breakfast is good.

Dear Mr. M., Thank you for your kind feedback. We are pleased to hear you enjoyed our well-appointed, clean rooms and the good breakfast, and look forward to welcome you again! Kind regards, Remco Groenhuijzen General Manager

Customer review rating 3.5/5

Lindsay C. Families - Confirmed reviews ALL

The hotel is conveniently located near Amsterdam Central Station. The reception staff were welcoming on arrival and check-in was smooth. Our suite was spacious and comfortable. Nice fruit basket and minibar was good too. Some suggestions for the room would be to always have extra pillows in the cupboard, a bottle opener to open drinks , soap dispensers near the bath, one remote per TV as we had to spare a single remote for both TVs. We also noticed that the empty soap dispenser was not filled near bathroom sink.

Dear Mrs. C., Thank you for your kind words and your constructive feedback. We are pleased to hear that you enjoyed our convenient location, the warm welcome, and the comfort of your spacious suite with its fruit basket and minibar. We appreciate your helpful suggestions which internally have been shared within our related teams accordingly. We hope to welcome you again! Kind regards, Remco Groenhuijzen General Manager

Customer review rating 5.0/5

Olivia B. Families - Confirmed reviews ALL

Lovely clean room, ready set up for our child with an additional bed at no extra cost. Adela at reception was so friendly and kind to my daughter who then spoke about her all holiday. A great stay for a great price!

Dear Mrs. B., Thank you for your wonderful review. We are delighted to hear that you and your family enjoyed the clean room and the extra bed prepared for your child. Compliments will be shared with Adela! We look forward welcoming you again. Kind regards, Remco Groenhuijzen General Manager

Customer review rating 1.5/5

Kaori H. Friends - Confirmed reviews ALL

Before our stay, I emailed your hotel to ask about the sauna opening hours, and I was clearly told that on Sundays the sauna is open continuously. However, when we went to the sauna immediately after check-in, a male staff member told us that it was only available from 16:00. When we explained that we had been told it was open on Sundays, he simply said that this was not correct. His attitude was not very helpful or friendly. I took the time to email you in advance to confirm this and planned our schedule accordingly. Because of this, the situation was very disappointing and frustrating. We expected accurate information and better service from a hotel of this standard.

Dear Mrs. H., Thank you for taking the time to share your detailed feedback with us. We have read your several comments, and truly regret that we did not meet your expectations, nor the information we had provided by email regarding the sauna opening hours. You should have been able to rely on the details we shared, and we are sorry that this was not the case. Even if your visit to the sauna was outside the regular opening hours- which has not been your case-, our team is — and should have been — flexible enough to assist you. Your feedback helps us improve, even though we realize we cannot change what happened during your stay. As a gesture of courtesy, we would like to offer you a complimentary voucher for one night for two persons, including breakfast and all taxes. The voucher will be valid for one year from the agreed start date and is subject to availability. We hope to welcome you again and make your next stay a most enjoyable one, and look forward to your reply. Kind regards, Remco Groenhuijzen General Manager

Customer review rating 5.0/5

Gina B. Couples - Confirmed reviews ALL

10-15 minute walk to the station really well located for us, the room was beautiful we had an amazing view as we stayed on the16th floor , the staff was exceptional really nice and friendly and so helpful on checking in and out , would definitely return , thank you so much Mövenpick ☺️

Dear Mrs. B., Thank you so much for your wonderful review. We’ are truly thrilled to hear you had such an amazing and comfortable stay, enjoyed the location, the beautiful room and view from the 16th floor, and that our team made you feel so welcome. Compliments are always being internally shared! We hope to welcome you back in a near future. Kind regards, Remco Groenhuijzen General Manager

Other web-users rate our hotel

  • 1,973 reviews 8.8/10 Location
  • 2,727 reviews 8.1/10 Room
  • 2,280 reviews 8.1/10 Service
  • 43 reviews 3.7/10 WiFi
  • 1,162 reviews 8.8/10 Breakfast
  • 978 reviews 6.7/10 Cleanliness
  • 480 reviews 7.8/10 Amenities
  • 100 reviews 8.2/10 Wellness Area

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