Mövenpick Gammarth

Customer review rating (ALL Rating) 4.5/5 457 reviews

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Mövenpick Gammarth - Image 1
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Avenue Taieb Mhiri B P 36, P.O.Box 36, 2078 LA MARSA, Tunisia

Description

Hotel extras

  • Private golden, sandy beach

  • Relaxing spa and gym

  • Rooms overlooking the sea

  • Outdoor and indoor swimming pools

  • 3 restaurants & Lobby lounge

Our accommodation(s)

Hotel location

Mövenpick Gammarth

Avenue Taieb Mhiri B P 36, P.O.Box 36
2078 LA MARSA
Tunisia

GPS:36.893419, 10.320894

Telephone
Fax +216 71 740 400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  457 reviews

TripAdvisor Rating  4.5/5  47 reviews

Complaint Regarding Stay at Mövenpick Hotel du Lac Tunis

Customer review rating 0.5/5

Mohamed A. J. Couples - Confirmed reviews ALL

I am writing to express my profound disappointment with the experience during my recent stay at your hotel on 31.10 and 01.11.2024, a stay that was meant to be a joyous occasion as it coincided with my wedding and beginning of my Honeymoon. Unfortunately, several issues marred our experience: 1. Room Reservation Conflict: Despite my explicit request to maintain the same room for both nights of my stay—due to having two separate reservations—I was assured this would not be an issue. However, upon check-in, I was informed that I had been upgraded to a Presidential Suite, only to later be told I would need to vacate this room the following day, causing significant inconvenience during a very special time. 2. Inappropriate Timing of Service Calls: At approximately 8 a.m., we received a call inquiring about the minibar consumption and requested to pay it asap. This was not only intrusive but entirely inappropriate given the hour and the fact that I had left clear instructions not to be disturbed after my wedding celebration. These incidents caused considerable stress and inconvenience during what should have been a seamless and memorable stay. I kindly request an explanation for

Great hotel and comfortable suite!

Customer review rating 5.0/5

Nabil T. Families - Confirmed reviews ALL

The hotel is great with professional staff. Azmi at the reception took care of us like a family member. We enjoyed the suite and of course the delicious breakfast.

Great hotel

Customer review rating 3.5/5

Meggy Couples - Confirmed reviews ALL

The location and facilities at the hotel was great. Service of staff in reception and restaurants were also amazing. It would have been a perfect stay if it wasn’t for these issues: - The room house keeping was quite poor. We stayed for 6 nights and in that time had to chase the reception for toilet paper, body wash (about 3 times); clean towels and they removed our dressing gown the 2nd day and never returned it. - The laundry we paid for was meant to be same day return and we ended up having to chase the next day - Lastly, the lounge at the lobby was a joke. The drinks took so long, I had to keep chasing

Good stay

Customer review rating 5.0/5

Ralitsa I. Business - Confirmed reviews ALL

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Dear valued guest We very much appreciate your comments regarding your stay at the Mövenpick Gammarth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Desk Team

Best Service we ever had!

TripAdvisor rating 5.0/5

Matias H TripAdvisor review

Everything was excellent. The staff is amazing, always trying to make you feel special. They gave us an unsolicited room upgrade with views of the sea and the pool. We had issues with the airline that lost our luggage, and the hotel took care of tracking them and provided a driver at no charge to retrieve them. The hotel staff always had a smile, especially Jallel, Sihem, and particularly Wiem at the reception. Lastly, we would like to thank Adel Nafeti, the Chief Concierge. Truly one of the best experiences we've had in terms of service and dedication. We highly recommend this hotel and hope to return soon!

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Other web-users rate our hotel

  • 200 reviews 9.4/10 Location
  • 303 reviews 6/10 Room
  • 473 reviews 8.4/10 Service
  • 10 reviews 6.1/10 WiFi
  • 101 reviews 5.1/10 Cleanliness
  • 97 reviews 4.3/10 Comfort
  • 77 reviews 8.6/10 Breakfast
  • 53 reviews 9.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.