Novotel Hamburg Central Station

Customer review rating (ALL Rating) 4.5/5 1,935 reviews

Novotel Hamburg Central Station - Image 1
Novotel Hamburg Central Station - Image 2
Novotel Hamburg Central Station - Image 3
Novotel Hamburg Central Station - Image 4
Steinstrasse 1, 20095 HAMBURG, Germany

Description

Hotel extras

  • The MYSA Eatery Lounge serves Nordic cuisine

  • Up to 2 children of 16 and under can stay with their parents for free.

  • 5 meeting rooms with state-of-the-art technology and relaxation area

  • Public parking garage - access on level -3

  • Fitness area - open 24 hours a day, 7 days a week

Our accommodation(s)

Hotel location

Novotel Hamburg Central Station

Steinstrasse 1
20095 HAMBURG
Germany

GPS:53.5499, 10.0056

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MYSA

MYSA is the Swedish synonym for well being or to feel at home.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,935 reviews

Customer review rating 4.0/5

Marlyna U. Families - Confirmed reviews ALL

Cozy small size of guestroom. Everything is good except the housekeeping staff forgot to refill coffee & Tea 3 days in a row. And there is 1 day that housekeeper forgot to make up the bed. Location is very good. Walking distance to Main Train Station. Front Desk officers are nice & polite. Bar staffs also nice and polite. Love the coffee Nespresso & good quality tea.

Customer review rating 5.0/5

Caprice S. Solo - Confirmed reviews ALL

The room was lovely, super comfy bed, loved the shower in the bathroom and the Rituals products! Food at the restaurant for breakfast and dinner was delicious and reception staff were very welcoming and helpful!

Customer review rating 5.0/5

Bartosz L. Couples - Confirmed reviews ALL

We loved our 3-nights stay. As All silver we enjoyed welcome drinks and late check out. Service was great. Room was nicely designed. I liked gym I used couple of times during our stay.

Customer review rating 4.5/5

Joseph K. Solo - Confirmed reviews ALL

I always enjoy staying at this Novotel. It's close to the main train station and various modes of public transportation. It's affordable and the staff are friendly.

Dear Joseph, Thank you for your positive feedback. We are thrilled you had such a pleasant stay at Novotel Hamburg Central Station. Your kind words about our convenient location near the main station and public transport are much appreciated. It’s wonderful to hear you found our team welcoming and your booking process straightforward. We’re also delighted you valued our affordability and continue to enjoy the benefits of our loyalty program. We look forward to welcoming you back for another memorable experience. Best wishes, Mario Waheeb, Front office Manager

Customer review rating 0.5/5

Ahmad B. Families - Confirmed reviews ALL

Despite several emails , no reply from the hotel. The credit card deduction was for full amount. My stay is partially contributed by 8000bpoint which mean 68.29 euro to be deducted not 228.29 euro.

Other web-users rate our hotel

  • 1,656 reviews 9.6/10 Location
  • 1,688 reviews 7.7/10 Room
  • 1,296 reviews 8.1/10 Service
  • 23 reviews 5.3/10 WiFi
  • 938 reviews 8.3/10 Breakfast
  • 628 reviews 9.6/10 Vibe
  • 621 reviews 8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.