Hôtel Mercure Chantilly Resort & Conventions 4 stars

Customer review rating (ALL Rating) 4.5/5 1,438 reviews

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Hôtel Mercure Chantilly Resort & Conventions - Image 4
Route D Apremont, 60500 VINEUIL SAINT FIRMIN, France

Description

Hotel extras

  • Resort on a 237-acre estate 30 minutes from Paris

  • Bars with views onto the 18-hole golf course & terraces

  • Wellness area: indoor and outdoor pool, fitness, sauna, steam room

  • Golf, tennis, MTB, ping-pong, pool, table foot., badmin., bowling, playgrnd

  • Conference area, 2,000m2, with full daylight

Our accommodation(s)

Hotel location

Hôtel Mercure Chantilly Resort & Conventions

Route D Apremont
60500 VINEUIL SAINT FIRMIN
France

GPS:49.201336, 2.489843

Telephone
Fax +33 3 44 58 50 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A L EPICERIE CHANTILLY

A l'Epicerie Chantilly: gourmet and authentic. Daily buffet at noon, dishes to share every evening. Seasonal cuisine, cheese, raclette, BBQ and gourmet treats. Enjoy on-site or take home to cook!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,438 reviews

TripAdvisor Rating  3.3/5  375 reviews

Customer review rating 3.0/5

Lesaffre I. Business - Confirmed reviews ALL

no sound isolation coming from the corridor in the room. Could be a suggestion to ask security to pass after 23.00 to ask people to go to their room instead of making noice in the hall

Hello LESAFFRE I., Thank you for your feedback regarding the noise in the corridors. We take your observations on sound insulation and your suggestions for improving our clients' comfort into account. We hope that you will give our establishment another chance during your next stay. Jean-Christophe Daniel de Lagasnerie (Customer Relations Manager) & The team at Mercure Chantilly

Customer review rating 4.5/5

Donnelly D. Business - Confirmed reviews ALL

I stayed at Mercure Chantilly on a business trip and it was exceptionally comfortable and convenient, with everything I needed to work and rest. I especially appreciated the comfortable bed, Nuxe products in the bathroom and glass bottle to fill up with fresh spring water on each floor. I ordered room service for lunch one day and had dinner in the restaurant with my colleagues one evening, and both were very good. The buffet breakfast is also satisfying (especially the almond cake!) and convenient. Everyone I encountered was friendly and helpful.

Dear Danielle D, We sincerely thank you for your positive feedback regarding your stay at the Mercure Chantilly Hotel. We are delighted to learn that your experience met your expectations, both in terms of comfort and services. Your appreciation for our comfortable beds, our Nuxe products, as well as our initiative to provide fresh water is greatly valued. It is also encouraging to know that you enjoyed our dining service and breakfast, particularly the almond cake. We strive to create a welcoming and professional atmosphere for all our guests and are pleased that our team contributed to making your stay enjoyable. We hope to have the pleasure of welcoming you again during your next stay. Jean-Christophe Daniel de Lagasnerie (Customer Relations Manager) & The Mercure Chantilly Team

Customer review rating 5.0/5

David E. C. H. Families - Confirmed reviews ALL

Un week-end en famille au clame

Customer review rating 4.0/5

Nico D. Business - Confirmed reviews ALL

room: ok resto offer for dinner: limited

Cher Nico D, Nous vous remercions pour votre retour positif concernant l'équilibre qualité-prix de notre établissement. Nous prenons note de votre commentaire sur la variété de notre offre de dîner et nous nous efforcerons d'enrichir notre sélection à l'avenir. Toute l'équipe et moi-même espérons vous revoir très bientôt parmi nous au Mercure Chantilly, au cœur de l'une des plus belles forêts de l'Oise. Bien cordialement, Jean-Christophe Daniel de Lagasnerie (Responsable Relation Client) & L'équipe du Mercure Chantilly

Customer review rating 4.0/5

Colin B. Families - Confirmed reviews ALL

You have a location with fabulous potential. However, many of the facilities (swimming pool, hammam, sauna, restaurant) as well as parts of the room (bathroom equipment and amenities) feel neglected. Also, access to the reception with a car and lots of luggage is very complicated: there should be a proper drop-off area. It feels like a 5-star facility in a 3-star suit.

Cher Colin B, Je vous remercie pour votre retour concernant votre séjour au Mercure Chantilly. Nous sommes ravis que vous ayez apprécié notre emplacement et nos installations. Cependant, nous prenons bonne note de vos remarques sur l'état des équipements et les difficultés d'accès à la réception. Votre expérience est précieuse pour nous, et nous nous engageons à améliorer nos services et à optimiser l'accès pour nos clients. Nous espérons vous accueillir à nouveau pour une expérience à la hauteur de vos attentes. Jean-Christophe Daniel de Lagasnerie (Responsable Relation Client) & L'équipe du Mercure Chantilly

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Other web-users rate our hotel

  • 344 reviews 9.4/10 Location
  • 658 reviews 7.3/10 Room
  • 924 reviews 9/10 Service
  • 8 reviews 1.9/10 WiFi
  • 312 reviews 8.4/10 Breakfast
  • 256 reviews 3.8/10 Wellness Area
  • 191 reviews 6.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.