Description
Hotel extras
-
Rooms with desks, bright lighting, and handy power outlets
-
24h sauna, gym and bicycles available
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Convenience store
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24-hour airport/hotel transfers
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Outdoor terrace
Our accommodation(s)
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Room
Standard room with two double beds
- 3 pers. max
- 28 m² / 301 sq ft
- Bedding 2 x Double bed(s)
Room
Standard room with a queen size bed
- 2 pers. max
- 23 m² / 247 sq ft
- Bedding 1 x Queen size bed(s)
Hotel location
Mercure Bogotá Calle 100 (Ex Atton)
Transv. 23 98 27 Chico N.
110010 BOGOTÁ
Colombia
GPS:4.6858166, -74.0586229
Contact email
Hotel services
Check-in from - Check out up to
- Car park
- Shuttle
- Restaurant
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Meeting rooms
- 100% Non Smoking Property
CANDELARIA RESTAURANT AND BAR
Candelaria Restaurant offers a complete experience with a breakfast buffet featuring the best of traditional Colombian cuisine, along with an international menu and vegetarian options. Open from 6 a.m. to 10:30 p.m.
Breakfast
Fitness center
Non contractual photo
Meetings & Events
- Number of Meeting Room
- 3
- Surface of the largest room
- 0 m² / 0 sq ft
- Maximum seats capacity
- 0
- Maximum capacity for banquets
- 30
Our guest reviews
Customer review rating 3.5/5
Juan F. Business - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your feedback with us. First and foremost, we would like to express our sincere gratitude for your loyalty as an ALL Platinum member. It is always a pleasure to welcome valued guests such as yourself, and we truly appreciate your continued trust in our brand. We are pleased to know that you appreciated the friendliness of our reception team and enjoyed our breakfast. At the same time, we sincerely apologize for the inconvenience caused by the power outages and for the discomfort you experienced when a member of our security team entered your room early in the morning. Please rest assured that guest safety, privacy, and comfort are among our highest priorities. We are reviewing this situation internally to ensure that all established procedures regarding room access and guest communication are strictly followed at all times. Your feedback is especially valuable to us, as it helps us improve the experience we provide to our most loyal guests. We regret that we did not fully meet your expectations on this occasion and hope to have the opportunity to restore your confidence during a future stay. Thank you once again for your loyalty and for choosing us. We look forward to welcoming you back soon. Kind regards, Mercure Calle 100
Customer review rating 4.0/5
William R. B. Solo - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed our convenient location and had a comfortable stay with us. We also appreciate your suggestion regarding the breakfast selection. Your comments about offering healthier bread options, such as wholemeal or multigrain bread, have been shared with our Food & Beverage team for review. Feedback like yours is very valuable as it helps us improve our services and better meet our guests' expectations. We look forward to welcoming you back on your next visit and providing an even better experience. Sincerely, Mercure Calle 100
Customer review rating 0.5/5
Edmar C. D. S. Business - Confirmed reviews ALL
Dear Guest, We sincerely regret that your experience at our hotel did not meet your expectations. We truly appreciate you taking the time to share your feedback, as it helps us identify opportunities for improvement. We are very sorry that the room lighting and the gym facilities affected your comfort during your stay. Your comments will be shared with the corresponding departments so we can evaluate the necessary improvements and provide an experience that better reflects Mercure brand standards. We hope to have the opportunity to welcome you again in the future and provide you with a much more satisfying experience. Kind regards, Mercure Bogotá Calle 100
Customer review rating 4.5/5
Carlos R. V. G. Business - Confirmed reviews ALL
Estimado señor Carlos V. Agradecemos mucho la calificación de su experiencia en nuestro hotel, esto nos anima a seguir trabajando y en una Proxima oportunidad poder ofrecerle una mejor experiencia. Saludos Cordiales Mercure Calle 100
Customer review rating 3.0/5
Beatriz F. Couples - Confirmed reviews ALL
Dear Guest Beatriz F., Thank you for your feedback. We are very pleased to hear that you found the room nice and comfortable during your stay. We sincerely apologize for the inconvenience you experienced with the water issue in the bathroom after your shower. This is certainly not the standard we aim to provide, and we understand how this could affect your overall experience. Please rest assured that we will address this matter with our maintenance team to prevent it from happening again. We truly appreciate your comments, as they help us improve our service. We hope to have the opportunity to welcome you back and provide you with a much better experience. Kind regards, Mercure Calle 100
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