Pullman Santiago Vitacura

Pullman Santiago Vitacura

Classificação clientes Avis (Classificação ALL) 4.5/5 989 comentários

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Extras do hotel

  • Acessibilidade para pessoas com mobilidade reduzida

  • Serviços de concierge 24 horas

  • Estacionamento gratuito.

  • Academia e locação de bicicletas

  • Terraço externo

Hotel ALLSAFE. Aprovado

Localização do hotel

Pullman Santiago Vitacura

Av Vitacura 3201 Vitacura
7630578 SANTIAGO
Chile

GPS:-33.407496, -70.598381

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Traslado
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Salas de reunião

Café da manhã

Nossas acomodações

O Pullman Santiago Vitacura possui quartos confortáveis e modernos com cama king size ou queen size, ar condicionado, mesa de trabalho e isolamento acústico. Além da opção de quarto conjugado. Barras de suporte para chuveiro e sanitário acessíveis. Escolha sua vista da cidade ou do Clube de Golfe Los Leones!

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  989 comentários

Classificação no TripAdvisor  4.5/5  2.839 comentários

Wonderful stay…

Classificação TripAdvisor 5.0/5

phantom12345 Família - Avaliação certificada TripAdvisor

Comfortable bed and quiet, top priorities. Good location, 15 min walk to subway. Great restaurant with excellent, well priced food. Friendly, helpful staff. Stand outs were Sebastian in the dining room and Jose at the front desk. I stayed here 5 nights and can recommend!

Dear, We very much appreciate your comments regarding your stay at the Pullman Santiago Vitacura. It is always a pleasure to receive positive feedback. I will share your comments with our Front Desk and Dining room team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio A. Latorre Guest Relations

Very enjoyable visit !

Classificação TripAdvisor 5.0/5

Alex_Maureira_com Negócios - Avaliação certificada TripAdvisor

The staff is super friendly! Specially in the area of reception Mabel ,Francisca they are super efficient! Catalina in the restaurant is so welcoming! I felt always at home ! I loved in breakfast have the chance to have good coffee and “ Marrquetas “ !

Dear Alex, We very much appreciate your comments regarding your stay at the Pullman Santiago Vitacura. It is always a pleasure to receive positive feedback. I will share your comments with our recepction team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio A. Latorre Guest Relations

Well located and overall friendly staff, but missing basic services

Classificação TripAdvisor 3.0/5

prchan Negócios - Avaliação certificada TripAdvisor

I have been staying in this hotel for more than 4 months (low and peak season) and noticed several gaps in service. Even after complaining to the hotel manager, issues continued. Basic amenities are not being fulfilled by housekeeping: in each reservation they lack something in the room - minibar not stocked, glasses not available and even towels not being replaced. During a 1 week stay you will have to ask for towels at least once… It feels service lack oversight, and are not being followed to Pullman’s standard…

Dear Paulo, Thank you for taking the time to tell us about your experience at the Pullman Santiago Vitacura. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ignacio A. Latorre Guest Relations

Boring hotel - no energy and no Pullman vibe

Classificação TripAdvisor 2.0/5

PhilGlobal Negócios - Avaliação certificada TripAdvisor

What a disappointment. The hotel is in a great location but has no atmosphere, lacks initiative and has none of the Pullman that I adore in their other hotels. It has piped music that could send you to sleep. Has huge spaces that could benefit from a DJ or something else and in fact, prefers you to think you are in a library!

Dear Phil, We very much appreciate your comments regarding your stay at the Pullman Santiago Vitacura. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio A. Latorre Guest Relations

Very clean and comfortable

Classificação TripAdvisor 5.0/5

AdventuresAway1 Friends getaway - Avaliação certificada TripAdvisor

Wonderful eight days in Santiago. We had an early flight and the hotel staff was able to check us in at 1pm instead of 3pm. Our accommodations at Pullman Santiago was very comfortable and very clean. Breakfast was delicious and a good variety of choices. Staff were friendly and helpful. Location was very good as there were many restaurants and shops nearby.

Dear Vanna, thank you for your comments and recognition of our team. Our mail goal it is to offer an extraordinary level of satisfaction and hospitality to our guest & clients. We are looking forward to welcoming you back in our hotel. Eduardo Angulo - Director of Operations

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 325 comentários 9.3/10 Localização
  • 696 comentários 6.3/10 Quarto
  • 743 comentários 8.2/10 Serviço
  • 11 comentários 5/10 Wifi
  • 405 comentários 8.2/10 Café da manhã
  • 206 comentários 5.4/10 Limpeza
  • 39 comentários 2.7/10 Piscina
  • 19 comentários 7.4/10 Centro de Bem-Estar/Spa

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