Novotel Santiago Vitacura

Novotel Santiago Vitacura 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 1.217 comentários

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Extras do hotel

  • Animais de estimação são permitidos. Animais de estimação são bem-vindos

  • Perto de restaurantes, discotecas e shoppings na área de Vitacura

  • A apenas alguns minutos do Espacio Riesco, da Casa Piedra, da ONU e da FAO

  • Acesso gratuito à piscina aquecida e jacuzzi. Academia disponível 24 horas.

  • Wi-Fi de alta velocidade em todo o imóvel

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Novotel Santiago Vitacura

Av. Américo Vespucio Norte 1630, Vitacura
7630340 SANTIAGO

GPS:-33.399555, -70.587833

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião


Escolha onde quer fazer suas refeições: no restaurante, terraço, bar ou a qualquer hora do dia, em seu quarto. Desfrute da simplicidade e funcionalidade moderna no restaurante 365, que oferece culinária regional e internacional 24h, 365 dias por ano.

Nossas acomodações

Espaçoso, com design contemporâneo e adaptável, o quarto do Novotel é verdadeiramente um local para viver, perfeito para todas as suas necessidades. Para o Novotel Santiago Vitacura, hospitalidade significa que você pode sentir-se em casa em qualquer espaço de nosso hotel.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  1.217 comentários

Classificação no TripAdvisor  4.0/5  1.140 comentários

Breakfast is ok other outdated

Classificação TripAdvisor 1.0/5

F5123EUphilg Negócios - Avaliação certificada TripAdvisor

This hotel is a bit disappointing. I am a fan of Novotel but the rooms and service are below average. The hotel is missing the novotel experience. No desk to work at in the room, no extra’s like lotions.. the fitness area is poor.. The water pressure of the show is low, water temperature is unstable.. I was unlucky that I had a continuous noise in my room sounding like a overhyped washing machine and this never stops.. ask to do something about it nobody can helps..

Dear guest, Thanks for giving us such a valuable feedback. It will help us to find those important points where we need to set our focus in order to provide better future experiences for you and all our other guests. I am very sorry to hear that the attention of our team and some of the services that Novotel Santiago Vitacura offers did not meet your expectations and needs. We really hope to see you again in Novotel Vitacura in the near future. Regards, Katherine Baeza Deputy Manager

Great for Short Stay

Classificação TripAdvisor 4.0/5

funinhotthottsun Couples - Avaliação certificada TripAdvisor

we stayed here on our way to travel chile and one night on the way to fly home. it was a decent hotel. the first time we stayed we were on floor 4 and the rooms were very loud and outdated, this time we have stayed onthe 7th floor and the rooms are updated and the hallways are very modern. the included breakfast is really good as well. friendly helpful staff and a great pool area to hang out in also close to many ammenitities to get room supplies

Dear guest, Thank you for taking the time to answer this survey. We are pleased to know that, in general terms, your stay was pleasant. We hope you visit us again, we will be happy to welcome you. Have a great day, Katherine Baeza Deputy Manager

Everything was perfect

Classificação TripAdvisor 5.0/5

fcosialls Negócios - Avaliação certificada TripAdvisor

Fantastic location, staff really helpfull, spacious and clean rooms. Fantastic breakfast, if I had to go back to a hotel I would choose Novotel Vitacura again. All the staff are very friendly, especially the reception.

Dear fcosialls, Greetings from Santiago, We very much appreciate your comments regarding your stay at Novotel Santiago Vitacura. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla

Old and low standards

Classificação TripAdvisor 2.0/5

Rasmus P Friends getaway - Avaliação certificada TripAdvisor

Stayed here 3 nights in November 2019 in a standard room. Had booked 2 rooms as I was staying here with some friends. The hotel was able to accommodate us with rooms next to each other. Unfortunately, the hotel was being renovated, without a notice about this being posted on the hotel website nor was an email sent out to us prior to our stay to inform us of this. This meant that on 2 mornings we woke up to a lot of noise, which I think is unacceptable. The noise would keep going until later afternoon. I requested a room chance due to the noise, but the new room wasn't any better in this regard. Breakfast was disappointing with low quality and a limited spread. The orange juice was not orange juice. As a non-native English speaker, I am not sure what to call it, but it is one of those orange flavored concentrates that you can buy and mix with water. So it wasn't even orange juice from concentrate, but an orange flavored beverage made from concentrate. I have never seen this in a 4+ star hotel. At an Ibis, yes, but at a Novotel branded hotel, no. The gym was very basic and I would say that it wasn't even adequate for a short stay. A positive note is that in the wellness area they have 3 saunas at different temperatures and a steam room, which is also why I am not giving the hotel a 1-star review. Overall a quite run down hotel which I would not recommend.

Great service, good location (close to shops)

Classificação TripAdvisor 4.0/5

peter3764 Couples - Avaliação certificada TripAdvisor

We entered the Novotel when Corona lockdown was just in progress. We got a nice large room, large enough to stay for some hours. Got a second relaxing chair to make ourselves comfortable. We had 2 different bookings, due to the situation Staff made it possible to stay in the room. Still got the multiple drinking vouchers! Breakfast was delivered in the room. Excellent breakfast, a mini buffet on a tray. Very well done. The hotel is very close to an upscale supermarket where we bought our drinks, snacks and so on. Also very close to the upscale high street and shopping mall. Too bad for us all shops were closed due to Corona.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 315 comentários 8.6/10 Localização
  • 668 comentários 5.6/10 Quarto
  • 724 comentários 8.1/10 Serviço
  • 18 comentários 8/10 Wifi
  • 231 comentários 6.7/10 Comida
  • 225 comentários 7.8/10 Café da manhã
  • 215 comentários 6.2/10 Limpeza
  • 72 comentários 7.4/10 Piscina

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