Novotel Medellín El Tesoro 4 stars

Customer review rating (ALL Rating) 4.6/5 2,178 reviews

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Description

Hotel extras

  • Accessibility for people with reduced mobility

  • SPA with Turkish bath, massages, treatments and beauty salon

  • Free 24-hour parking

  • Pet-friendly hotel! Small pets welcome.

  • Infinity pool with an unmissable view of the city

Our accommodation(s)

Hotel location

Novotel Medellín El Tesoro

Cra 25 1 Sur 45 El Poblad
50022 MEDELLIN
Colombia

GPS:6.196159, -75.558192

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,178 reviews

Customer review rating 5.0/5

Amy M. V. Families - Confirmed reviews ALL

I enjoyed my stay here very much. It was comfortable, clean, and stylish and the staff was very responsive and friendly.

Dear guest We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We are glad you liked our hotel and our staff service. We will extend your comments to all of our team. We hope you come back soon to our facilities. Have a nice day. Juan Carlos Garcia Guest Service

Customer review rating 4.0/5

Layoneal M. Solo - Confirmed reviews ALL

I felt like the world was mine with the view that I had of all the city, huge windows, great rooftop pool, and the breakfast was amazing as well. The personnel and staff were very, very nice to me, and I just simply loved everything about the hotel. They gave me my room way before 3:00 p.m., which was a very nice surprise and experience.

Dear guest We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We are glad you liked our hotel and our staff service. We will extend your comments to all of our team. We hope you come back soon to our facilities. Have a nice day. Juan Carlos Garcia Guest Service

Customer review rating 5.0/5

Andrew S. Couples - Confirmed reviews ALL

Service was quick and helpful. Staff went above and beyond. The room was decorated when we came back from the wedding.

Dear guest We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We are glad you liked our hotel and our staff service. We will extend your comments to all of our team. We hope you come back soon to our facilities. Have a nice day. Juan Carlos Garcia Guest Service

Customer review rating 5.0/5

Alexandra S. M. Business - Confirmed reviews ALL

What a delight after a long journey to walk into a calm, spacious, clean, well-appointed lobby and be greeted by an extremely friendly and helpful staff and then be shown to a room with a stunning view of a verdant courtyard full of peacocks, Southern lap wings, guans and more. Calm, comfortable, and the restaurant is so lovely next to the pool with the open air terrace.

Dear guest We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We are glad you liked our hotel and our staff service. We will extend your comments to all of our team. We hope you come back soon to our facilities. Have a nice day. Juan Carlos Garcia Guest Service

Customer review rating 4.0/5

Paola P. C. Business - Confirmed reviews ALL

I had problems with the hot water in the shower. It wasn't getting hot enough.

Dear guest We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We are glad you liked our hotel and our staff service. We will extend your comments to all of our team. We hope you come back soon to our facilities. Have a nice day. Juan Carlos Garcia Guest Service

Other web-users rate our hotel

  • 758 reviews 9.7/10 Location
  • 777 reviews 7.9/10 Room
  • 1,271 reviews 8.7/10 Service
  • 19 reviews 6.2/10 WiFi
  • 353 reviews 8/10 Cleanliness
  • 347 reviews 7.5/10 Breakfast
  • 308 reviews 7.3/10 Food
  • 185 reviews 8.8/10 Vibe

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