Novotel Medellín El Tesoro 4 stars

Customer review rating (ALL Rating) 4.6/5 2,151 reviews

Novotel Medellín El Tesoro - Image 1
Novotel Medellín El Tesoro - Image 2
Novotel Medellín El Tesoro - Image 3
Novotel Medellín El Tesoro - Image 4

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • SPA with Turkish bath, massages, treatments and beauty salon

  • Free 24-hour parking

  • Pet-friendly hotel! Small pets welcome.

  • Infinity pool with an unmissable view of the city

Our accommodation(s)

Hotel location

Novotel Medellín El Tesoro

Cra 25 1 Sur 45 El Poblad
50022 MEDELLIN
Colombia

GPS:6.196159, -75.558192

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,151 reviews

Customer review rating 1.5/5

Clarence J. Couples - Confirmed reviews ALL

I was overcharged for items in minibar and charged again for guest on my last night after paying for 2 adults at 3 nights stay.

Customer review rating 4.5/5

Sisay G. Families - Confirmed reviews ALL

The hotel is great and with great view of the city and in the mall. The staff are great, we had a great experience, the only challenge was, few of the staff speak English, but are great and do their best to meet you needs.

Dear guest We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We are glad you liked our hotel and our staff service. We will extend your comments to all of our team. We hope you come back soon to our facilities. Have a nice day. Juan Carlos Garcia Guest Service

Customer review rating 3.5/5

Rosalind P. Friends - Confirmed reviews ALL

Great

Dear guest We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We are glad you liked our hotel and our staff service. We will extend your comments to all of our team. We hope you come back soon to our facilities. Have a nice day. Juan Carlos Garcia Guest Service

Customer review rating 5.0/5

Norma J. W. Friends - Confirmed reviews ALL

We arrived from the USA with 26 ladies. The staff were warm, prepared, professional and check-in was fast and easy. My room was modern, updated and all amenities needed. The steamer for clothes was great. Breakfast buffet was very good and the restaurant was awesome. I would stay again here

Dear guest We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We are glad you liked our hotel and our staff service. We will extend your comments to all of our team. We hope you come back soon to our facilities. Have a nice day. Juan Carlos Garcia Guest Service

Customer review rating 5.0/5

Amaia B. S. Couples - Confirmed reviews ALL

Amazing staff and service

Dear guest We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We are glad you liked our hotel and our staff service. We will extend your comments to all of our team. We hope you come back soon to our facilities. Have a nice day. Juan Carlos Garcia Guest Service

Other web-users rate our hotel

  • 764 reviews 9.8/10 Location
  • 790 reviews 8/10 Room
  • 1,278 reviews 8.8/10 Service
  • 19 reviews 6.2/10 WiFi
  • 359 reviews 8.1/10 Cleanliness
  • 350 reviews 7.6/10 Breakfast
  • 267 reviews 8.3/10 Amenities
  • 195 reviews 8.9/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Medellin