Customer review rating 4.5/5 1,064 reviews
ALLSAFE approved hotel
Accessibility for people with reduced mobility
SPA with Turkish bath, massages, treatments and beauty salon
Free 24-hour parking
Pet-friendly hotel! Small pets welcome.
Infinity pool with an unmissable view of the city
RESTAURANT EL ALMACÉN
Lunch at El Almacén is always good. Specializing in unique cuisine with a Latin American twist, it has the best food in Medellin. Open 6:00 a.m. to 10 a.m. (breakfast) and then 12:30 p.m. to 10:30 p.m.
Check-in from - Check out up to
Novotel Medellín El Tesoro has spacious, modern rooms. In addition to the connecting room option, there are accessible rooms, with accessible shower area, bathroom chair & elevated toilet. It has all these amenities: safe, work desk, spacious bathroom, air conditioning, flat-screen TV with cable channels, and WIFI access. Choose a view of the city or the mountains!
Standard Room with 1 King Size bed
Standard Room with 2 single queen beds
Deluxe Room with 1 King-Size bed
Executive room 1 king size bed
Number of meeting rooms: 6
Maximum size: 91 m²
Maximum capacity: 100 people
Maximum banquet capacity: 80 people
100% genuine reviews from our guestsFind out more
Brian P. Couples - 16/10/2021 Confirmed reviews ALL
It was great. Very happy
Well Located, Worst Staff Ever!
J Couples - 15/10/2021 Confirmed reviews ALL
It was the worst experience I've ever had (Customer Service Wise) & this is the 2nd time that it happens this year. The staff is rude and very inappropriate. The front desk people and 90% of the breakfast staff are very rude and always seem bothered every time we asked for something. On my first day, we were waiting for a car to pick us up and we waited for 30 minutes, so I asked the front desk to please get us a taxi but 1 minute later our driver showed up so I canceled and left. When I got back the guy in charge of ordering taxis, literally received me with "NEXT TIME YOU WAIT FOR THE TAXI" in a very ugly tone. On top of that on our last day, while we were having breakfast, someone went into our room without permission and stole my credit card & debit card, when I went to ask the front desk to please look at the footage they literally brushed me off with a "there's nothing we can do" The sad part is that 10 mins after I left the hotel, while I was talking to the bank about canceling my cards, I get a notification on my email from the bank telling me someone entered the wrong pin 3 times and my debit card was blocked. Thank God I did not lose any money because I would've sued you. I am so sorry that this nice hotel with a great location accepts these people to work there which makes the environment thick and disgusting. Won't be visiting ever again!
Anonymous Business - 14/10/2021 Confirmed reviews ALL
the room it ok, the breakfast is with very little thing, they are not alow to seat with my freind in my room
Catalina Business - 13/10/2021 Confirmed reviews ALL
Great location, everything very accessible
Danny A. F. P. R. Couples - 12/10/2021 Confirmed reviews ALL
Went on a 9 day vacation everything was super accessible, everyone was very helpful rooms were ample enough bed was comfortable with septacular views of the city. Breakfast was a little different but yet tastie, wifi service work great no lang, taxi an uber services were reliable. Definitely will revisit again soon.
Our most recent 20 reviews
In partnership with TripAdvisor