Novotel Medellin El Tesoro (Ex Atton) Hotel 4 stars

Name: Novotel Medellin El Tesoro (Ex Atton)
Address: MEDELLIN, 50022, COLOMBIA
Telephone: (+57)4/6048156
Rating: 4.5

Customer review rating 4.5/5 156 reviews

ALLSAFE approved hotel

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Novotel Medellin El Tesoro (Ex Atton) Hotel

Hotel that makes every moment matter

Novotel Medellín El Tesoro is modern with excellent infrastructure. Spacious & minimalist rooms, perfect to rest after work or leisure with the family. Breakfast includes fresh fruit, cheese, wheat bread and the best Colombian coffee. Stunning views of the sunset or the Medellin mountains from floor 21 where there is a bar & pool. The hotel even offers event spaces for up to 150 people.

This Medellin hotel is located within the renowned El Tesoro Shopping Park, which has a variety of shops, restaurants and entertainment. It offers easy access to the Rionegro and Olaya Herrera airports. Do you want to know what to do in Medellin? Some attractions are: Amusement park Tesoro Encantado, the Botanical GardeN, Museum of Modern Art, Ciudad el Río Park and the Metropolitan Theatre.

Hotel extras

It Is part of the renowned El Tesoro business park
Located in El Poblado, great for nightlife and local food
The bar is on the 21st floor of the hotel, with a breathtaking view
Rooftop infinite pool with spectacular views
Free Wi-Fi available throughout the entire property

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
Private indoor parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on request
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature controlManual temperature control
- Air Conditioning
AEROPUERTO INTER JOSÉ MARÍA CÓRDPaying
Languages spoken at the hotel
- English
- Spanish
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Early Check In (Paying)
- Late Check Out (Paying)
Porter
Concierge

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks

Fitness centre
Solarium
Babysitting on request

6 meeting room(s)
Self service business centre

Hotel location

Novotel Medellin El Tesoro (Ex Atton)

Cra 25 1 Sur 45 El Poblad
50022
medellin
colombia

Tel: +5746048156

Contact email :

Check-in from 15h00

Check out up to 12h00

By plane
AEROPUERTO INTER JOSÉ MARÍA CÓRD At 30km / 18 miles - Shuttle paying

GPS :6.196159, -75.558192

Our accommodation(s)

Standard Room with 1 King Size bed

Max. number of persons: 2
Area: From 30 m² / 323 sq ft

Satellite/cable colour TV
Business Desk
Direct dial telephone

Standard Room with 2 single queen beds

Max. number of persons: 2
Area: From 31 m² / 334 sq ft

Free in Room Mineral Water
Satellite/cable colour TV
Business Desk
Direct dial telephone

Deluxe Room with 1 King-Size bed

Max. number of persons: 2
Area: From 43 m² / 463 sq ft

Business Desk

Executive room 1 king size bed

Max. number of persons: 2
Area: From 58 m² / 624 sq ft

Business Desk

Room Office: Room w/o bed customized as office for exclusive use during day

Max. number of persons: 2

Business Desk

Rooms

Our restaurants and bars

RESTAURANT EL ALMACÉN

Type of cuisine: International

El Almacén restaurant offers a Latin American menu that you can accompany with excellent wines and cocktails. This restaurant is connected to the mall.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR PERIFERICO

On the 21st floor of the hotel, with a breathtaking view of the city, is Bar Periférico, with an ample menu of cocktails and light dishes. A must in Medellín to enjoy the city views and mountains.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 91 m²
Maximum capacity: 100 people
Maximum banquet capacity: 80 people

Find out more

Quiet and clean.

B. Families - 22/10/2020 Confirmed reviews ALL

It was very confident to Bioxcellerator and we felt extremely safe in that location. You provided us with all we needed to make it a comfortable stay.

Dear ERIN QUINN B., We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

amazing views

Anthony N. Business - 21/10/2020 Confirmed reviews ALL

Our stay was during the pandemic so we did not get to use the pool, gym or other amenities, however the staff did a great job of making the stay very memorable. The views of the city are amazing.... the breakfast was awesome, the staff were amazing.

Dear ANTHONY n., We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. Special to Lorena. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

I love Medellin

Oscar R. Solo - 18/10/2020 Confirmed reviews ALL

I am glad to share to everyone that Medellin and its people are amazing. I Love Colombia

Dear OSCAR ELOY R. LUMBRERAS, We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice Stay

Mauricio Couples - 14/10/2020 Confirmed reviews ALL

Very nice view of Medellin. Friendly personnel, good breakfast. We felt safe with the cleaning and biosecurity protocols.

Dear MAURICIO T., We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located. Great staff

Lara B. Couples - 13/10/2020 Confirmed reviews ALL

Excellent location

Dear LEHA LARA B. JAFFE, We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. In special to our great Manager on Duty David. we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand, the hair dryer can be requested at the reception because by the biosafety rule it is not allowed to have objects in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location

Jorge F. Couples - 13/10/2020 Confirmed reviews ALL

Breakfast was below average. Runny eggs instead of dry. Wrong sausage. cold and chewy empanadas, cold and hard arepa. Poor service, the waitress never approached the table to ask us if we needed something. We always had to get their attention. No coffee maker in the room!! no ironing board or iron in the room. No hair dryer in the room. The ironing board that housekeeping brought us was very small. Table top kind.

Dear JORGE F., We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. Your suggestions have been sent to the corresponding departments, to give feedback and improve the presentation of the food and service. The biosafety protocol does not allow having any type of object inside the room, but everything related to hair dryer, iron and coffee maker can be requested at the reception, which we will gladly help you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great option for current times!

Selim Couples - 10/10/2020 Confirmed reviews ALL

Great location, awesome bio security protocols in general and great attention in general.

Dear SELIM EMILIO D., We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

excelent

Liliana P. P. Friends - 05/10/2020 Confirmed reviews ALL

i love it

Dear LILIANA PUERTA P., We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Greatest service ever

Jully G. Business - 01/10/2020 Confirmed reviews ALL

It was an experience were I was able to rest and have the best service.

Dear JULLY ALEJANDRA G. OSORIO, We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent location, daily comfort, good restaurant service, friendly and respectful staff.

Ruth R. Business - 29/09/2020 Confirmed reviews ALL

I would come back to this hotel. Thank you!

Dear RUTH ALEXANDRA R. MARTINEZ, We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent service

Mariana Couples - 28/09/2020 Confirmed reviews ALL

I live in Medellin but I wanted to stay at a hotel to rest from the day to day routine. I was delighted

Dear MARIANA V., We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice experience overall

Esteban R. Couples - 22/09/2020 Confirmed reviews ALL

I had a very nice experience overall. The location, the room decoration. The only comment, which by the way is a minor detail, is that service during breakfast was a little slow because all of the measures that have to be taken into account for food to be served in a healthy and sanitary fashion. Now, the absence of food ammenities in the refirgerator, I guess is caused to avoid the handling of any food whatsoever.

Dear SARITA S., We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good service as usual

Reinaldo R. Business - 10/09/2020 Confirmed reviews ALL

The experience in the hotel is always good, the staff is very friendly, installations are super clean and good location. Gym and Bar were closed because current situation.

Dear REINALDO ANTONIO R. LOPEZ, We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very comfortable and nice view

Javier M. Couples - 04/09/2020 Confirmed reviews ALL

It was very satisfactory even to the pandemic, good breakfast and room with excellent beds

Dear JAVIER ALEXANDER M. SILVA, We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location, clean, great staff

Sandy K. Friends - 05/04/2020 Confirmed reviews ALL

During the hard times of quarantine the staff was amazing

Amazing Staff

Darren B. Friends - 29/03/2020 Confirmed reviews ALL

I was quarantined due to corona but Daniel and David were true champions of hospitality and made it a good stay.

Dear DARREN HAMILTON B., We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. Special to Daniel our incredible bellboy and our AMAZING Manager on Duty David. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice stay as usual

Giovanni M. Business - 28/03/2020 Confirmed reviews ALL

This was my 5th time on the Novotel Medellin, always nice, for that reason I always return.

Dear GIOVANNI MARIO M. PENA, We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. Special to Lorena our Host. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Stay

Phil A. Friends - 26/03/2020 Confirmed reviews ALL

The hotel has direct access to a modern, new, upscale shopping center. Drug store, small open air coffee shop a one minute walk from hotel hall access.

Dear PHILIP DOUGLAS A., We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Okay

Anonymous Friends - 24/03/2020 Confirmed reviews ALL

The front desk personal Did not respect privacy

Dear DONALD D., We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. We appreciate because the hotel has a law that is prohibited from sharing information about our guests. We apologize for what happened. We will give you a solution. In addition, we will be delighted to have you again and very soon at the Hotel. Sincerely,

Well located

Patricio B. A. M. L. Couples - 23/03/2020 Confirmed reviews ALL

The Cleaningness: pillows smell sweaty , we found alive bug in the room(manager has the photo), the shower and sink drain were clogged. To our surprice a facial tissue is not a standard in this hotel, they only provide them for suits, same thing with a magnify mirror. The restaurant quality and service very unpleasant , we had breakfast tree times and since the first day we could not get a fray egg the way we ordered,, nothing special just a fryed egg( sunny side up) and finaly last day, we where the ONLY customers and in stead of bringing the order for the two us, after waiting 30 minutes they brought our order for ONLY one person.

Dear PATRICIO B., Thank you for taking the time to tell us about your experience at the Novotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Our most recent 20 reviews

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