Novotel Medellín El Tesoro 4 stars

Customer review rating (ALL Rating) 4.6/5 2,045 reviews

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Description

Hotel extras

  • Accessibility for people with reduced mobility

  • SPA with Turkish bath, massages, treatments and beauty salon

  • Free 24-hour parking

  • Pet-friendly hotel! Small pets welcome.

  • Infinity pool with an unmissable view of the city

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Medellín El Tesoro

Cra 25 1 Sur 45 El Poblad
50022 MEDELLIN
Colombia

GPS:6.196159, -75.558192

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,045 reviews

Customer review rating 5.0/5

Carlos O. C. Families - Confirmed reviews ALL

Dear Carlos We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We hope you come back soon. Have a nice day.

Customer review rating 3.0/5

Vahid M. Business - Confirmed reviews ALL

Dear Juan We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. In light of your comments, I would like to inform you that they have been conveyed to the housekeeper so that the necessary corrective measures can be taken. We hope you come back soon. Have a nice day. Juan Garcia Guest Service

Customer review rating 2.0/5

Juan D. T. Business - Confirmed reviews ALL

Dear Juan We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. In light of your comments, I would like to inform you that they have been conveyed to the housekeeper so that the necessary corrective measures can be taken. We hope you come back soon. Have a nice day.

Customer review rating 5.0/5

Brittany M. F. Couples - Confirmed reviews ALL

Dear Brittaany We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We hope you come back soon. Have a nice day.

Customer review rating 0.5/5

Mercedes S. Solo - Confirmed reviews ALL

Dear Mercedes We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important, since it motivates us to be always better at our service. We are very sorry that your experience did not meet your expectations. We would like to have more information about the benefits of a diamond member that the hotel did not recognize for you, since it is not usual for us. However, we hope you give us another opportunity to better serve you in the near future. Hoping you come back soon. Have a nice day. Sara Suaza Customer service

Other web-users rate our hotel

  • 711 reviews 9.7/10 Location
  • 740 reviews 8/10 Room
  • 1,194 reviews 8.7/10 Service
  • 15 reviews 4.5/10 WiFi
  • 335 reviews 8/10 Cleanliness
  • 327 reviews 7.6/10 Breakfast
  • 303 reviews 7.4/10 Food
  • 254 reviews 8.3/10 Amenities

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