Novotel Medellín El Tesoro

Customer review rating (ALL Rating) 4.6/5 2,369 reviews

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Description

Hotel extras

  • Accessibility for people with reduced mobility

  • SPA with Turkish bath, massages, treatments and beauty salon

  • Free 24-hour parking

  • Pet-friendly hotel! Small pets welcome.

  • Infinity pool with an unmissable view of the city

Our accommodation(s)

Hotel location

Novotel Medellín El Tesoro

Cra 25 1 Sur 45 El Poblad
50022 MEDELLIN
Colombia

GPS:6.196159, -75.558192

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,369 reviews

TripAdvisor Rating  4.5/5  860 reviews

Customer review rating 5.0/5

Leonardo F. Friends - Confirmed reviews ALL

Great location , amazing staff

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Carlos Garcia Servicio Al Cliente

Customer review rating 5.0/5

Karla J. P. Families - Confirmed reviews ALL

I was there for a family wedding, this was one of two recommendations. We are all so happy that we chose this hotel. Clean. Very safe. Lots of security. Excellent restaurants in the hotel. The breakfast buffet is worth the price. It is absolutely amazing. The entire hotel staff works well together. They took care of us the moment we walked in with bringing our luggage to our room. Everyone is very very friendly. The cleaning team is top-notch. I needed maintenance once they showed up quickly and took care of the problem With very little disturbance. Check in and check out we’re done with minimal stress and was very easy. They are all very helpful with tips and help recommending attractions, local restaurants, and getting transportation.

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Carlos Garcia Servicio Al Cliente

Customer review rating 5.0/5

Justin M. C. Solo - Confirmed reviews ALL

The mall is located inside EL TESORO shopping mall so it makes it safe. Everything is minutes distance and the rooms have the best view of the city of Medellin. I loved my stay at NOVOTEL and i recommend this hotel 💯🙏🇨🇴

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Carlos Garcia Servicio Al Cliente

Customer review rating 4.5/5

Maria C. S. I. Business - Confirmed reviews ALL

Muy buen servicio

Estimado Huesped Agradecemos mucho sus comentarios en relación a su estancia en el Novotel Medellín El Tesoro. Siempre es un placer recibir comentarios . Compartiré la informacion con nuestro equipo. Estoy seguro de que estos servirán de estímulo ya que continuamente nos esforzamos por mejorar la calidad de nuestros servicios. Gracias nuevamente por compartir su experiencia, y esperamos que su próxima visita sea tan placentera como la anterior. Atentamente, Juan Carlos García Servicio Al Cliente

Customer review rating 4.5/5

Deanna L. G. Families - Confirmed reviews ALL

Excellent.

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Carlos Garcia Servicio Al Cliente

In partnership with TripAdvisor

Other web-users rate our hotel

  • 878 reviews 9.6/10 Location
  • 890 reviews 7.9/10 Room
  • 1,379 reviews 8.5/10 Service
  • 20 reviews 7/10 WiFi
  • 404 reviews 7.4/10 Breakfast
  • 393 reviews 8/10 Cleanliness
  • 353 reviews 7.1/10 Food
  • 315 reviews 6.9/10 Comfort

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