Customer review rating 4.5/5 547 reviews
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It Is part of the renowned El Tesoro business park
Located in El Poblado, great for nightlife and local food
The bar is on the 21st floor of the hotel, with a breathtaking view
Rooftop infinite pool with spectacular views
Free Wi-Fi available throughout the entire property
Check-in from 15h00
Check out up to 12h00
Number of meeting rooms: 6
Maximum size: 91 m²
Maximum capacity: 100 people
Maximum banquet capacity: 80 people
100% genuine reviews from our guestsFind out more
Clay Business - 04/05/2021 Confirmed reviews ALL
Great customer service! Only issue was being asked to pay for a stained pillow case.
Couldn't have stayed at a better hotel!!!
William C. Families - 03/05/2021 Confirmed reviews ALL
The hotel and staff were amazing they were very understanding and accommodating. We didn't know any Spanish when we got there and they worked with us and were so patient the entire time we greatly appreciated the entirestaff. They made our stay so much better we would definitely recommend it and come back anytime!!!
Alex D. Couples - 02/05/2021 Confirmed reviews ALL
Excellent service excellent staff really felt at home. Thank you...
Best Hotel in Medellin
Ken Friends - 26/04/2021 Confirmed reviews ALL
I can recommend this Hotel 100%. Everything is perfect. To be honest I would rate this hotel higher than the Intercontinental Hotel. The pickup from airport works through their agency very well. A bit expensive but nice cars and a save travel. Much better than the local taxis. The hotel is attached directly to El Tesoro shopping mall. Which is the best mall in town. In a very safe and rich area. The hotel offers direct access to the mall. There are restaurants, cafes, supermarket Carulla and of course a lot of shops. Arriving at Novotel in parking level very protected place and before entering Hotel you have to wash your hands. Welcome and showing room is fast, effective and super friendly. Any advantage of being an Accor Member, in my case platinum is granted without asking for, sometimes the hotel will also grant some more advantages. The rooms are clean, the apartments in the lower floors are huge and offer a kitchenette, most rooms offer a grand view of the city. My room 1901 is a corner suite which I can recommend really a lot for those who like to accommodate in style! The maintenance and cleanliness is outstanding. The bed is supernice for a good sleep. One recommendation for a tour went totally wrong and revealed as a Tourist trap. But was solved afterwards to everyone’s satisfaction. All in all this Hotel is with 4 stars and as a Novotel underrated. They should think about making this hotel to a 5 star Hotel like Pullman or Sofitel. They are above the level of International in Medellin.
Ml Solo - 25/04/2021 Confirmed reviews ALL
It was good and very willing and friendly staff. it fell short on cleaning - and no not because of covid. Someone did come by every day but would only make the bed and replace the towels. I had to call the front desk to have the room swept after being there 5 days.
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