Novotel Medellín El Tesoro

Customer review rating (ALL Rating) 4.6/5 2,683 reviews

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Description

Hotel extras

  • Accessibility for people with reduced mobility

  • SPA with Turkish bath, massages, treatments and beauty salon

  • Free 24-hour parking

  • Pet-friendly hotel! Small pets welcome.

  • Infinity pool with an amazing view of the city (out of use March 1-22)

Our accommodation(s)

Hotel location

Novotel Medellín El Tesoro

Cra 25 1 Sur 45 El Poblad
50022 MEDELLIN
Colombia

GPS:6.196159, -75.558192

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,683 reviews

TripAdvisor Rating  4.5/5  849 reviews

Secure, modern, location, good stay

Customer review rating 5.0/5

Deanna G. Families - Confirmed reviews ALL

Very good

Dear DEANNA G., We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Carlos Garcia Servicio Al Cliente

Friendly helpful staff, excellent restaurants, convenient

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Excellent stay, see above

Dear KATHERINE LOUISE D., We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Carlos Garcia Servicio Al Cliente

Great location & great hotel stay.

Customer review rating 4.5/5

Kjd Solo - Confirmed reviews ALL

It was a great hotel and location, central to many things but not in the heart of the party scene.

Dear KEVIN ANTHONY J., We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Carlos Garcia Servicio Al Cliente

Well located good stay !!

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Everyone gives exellent service. Very helpfull

Estimado SIEGFRIED PAUL R., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Medellin El Tesoro. Haremos extensivas sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo ya que continuamentenos esforzamos en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Juan Carlos Garcia Servicio Al Cliente

Convenient location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Staff was amazing, even though there was a language barrier. Very accommodating, room was nice and clean. Food was good as well. Loved that it was in the mall, will definitely return!

Dear DEMETRIA YVETTE C., We very much appreciate your comments regarding your stay at the Novotel Medellin El Tesoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Carlos Garcia Servicio Al Cliente

In partnership with TripAdvisor

Other web-users rate our hotel

  • 844 reviews 9.7/10 Location
  • 898 reviews 7.8/10 Room
  • 1,405 reviews 8.1/10 Service
  • 19 reviews 7.3/10 WiFi
  • 422 reviews 6.9/10 Breakfast
  • 375 reviews 7.6/10 Cleanliness
  • 294 reviews 7.2/10 Comfort
  • 191 reviews 8.2/10 Vibe

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